We found out my father was in his last days of life and had to cancel a planned trip to NYC for a concert. We sold our concert tickets to a fellow fan on the band website for face value of $234. We went to the UPS Store and spent $40 for guaranteed overnight delivery so the buyer could get the tickets by noon the next day to go to the show that night. We watched the online tracking and it showed the package making it to the person's town and OUT FOR DELIVERY at 9AM that day...the tickets never showed up and the delivery wasn't made... read full review »