"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Dianne Clewien)

HughesNet
Dianne Clewien June 28, 2009
I only found out this morning that any page browsing, game playing and even accessing your email account goes against your FAP. Now please someone tell me how this is anyway fair. I acknowledge that I did exceed the FAP yesterday morning and that I did wait the required 24 hours, when in fact by trying to access my email 2 hours prior to the FAP being taken off I have to wait an additional 24 hours. I would not have known this if I had not been able to speak to a CSR who could actually speak English. People I say let's not let them... read full review »
Filled under: Other Location: United States
Hughes Net
Dianne Clewien June 18, 2009
Like so many others I wish I had found this web site before sunscribing to Hughes Net. The service is not at all as ddescribed in their ads. The so called FAP (Fair Access Policy) is anything but fair. It seems every day I am "punished" for being over the FAP when in actuality I am not close to being over. For example, I am currently locked out of my email and am no where near in excess of the FAP. We have all but stopped any downloads because of the FAP. Again like so many others when calling for tech support you get someone using... read full review »
Filled under: Services Location: United States

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