USER REVIEWS (Deborah Kilgore)
Direct TV
I cancelled my service with Direct TV April 30th, 2009. Found out in May they had not cancelled, so it was cancelled again. I was told by Direct TV in May 09 I was owed a refund of $73.35 which I would not receive until after Sept 4, 09 because it would take that long to process. Evidently Direct TV has no personnel which is trained to give refunds & it takes 6 to 8 weeks to train them. Just my opinion. Have called customer service & billing 6 times since Sept, each time I have been told my refund was being escalated higher up and I... read full review »
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