"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Kathy)

Magic Jack
Kathy January 21, 2009
I purchased a magic jack and have never been able to get it to work properly. The company does not offer telephone technical support, and therefore you must wait for an email chat with their support department. The support techs go thru the same system tweaks each time you call and then you must restart your system, which causes you to lose the tech you were speaking with. You log back on and get another tech and the process starts all over... Hours and hours (average of 3 hours at a time!) and the jack still does not work properly. The call... read full review »
Filled under: Services Location: United States

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