USER REVIEWS (dwen)

115 reviews

Orbitz

dave Wen November 18, 2009

My complaint seems menial compared to some of the other complaints here. They offered a price for tickets from lax to jfk. When I tried to finalize my order, I was told to contact the airline directly. The airline had many seats available but the price was 20% more. They told me to contact orbitz to get the price offered on orbitz.com. After an hour on the phone, they told me that they could not provide what they were offering and I was basically SOL. I just wanted to buy what they were advertising. read full review »

Filled under: Travel Location: United States

13 reviews

AIR CHINA

dave Wen November 18, 2009

Tried to order tickets online. There was a consistent error message in the "Contact Info" area. It is brilliant that I use their English webpage but the error messages come in Chinese. After giving up, I call the hotline, where the English speaking customer service had to transfer me to the Chinese speaking only internet service, who eventually transferred me back to an English Customer Service Rep. After being fed up with the incompetence, I pleaded that they just book the ticket for me so I can finish with this disaster... read full review »

Filled under: Travel Location: India