I have been a loyal customer of Direct TV for several years. After much run around, endless transferring of calls to one person to another for over an hour, I got fed up and switched to TW Cable. I decided after 2 months to come back to Direct TV. They were delighted. Promised me the "moon". Well, not really. I was told I had a credit of $57.59 and because I was such a loyal customer, they were going to give me another $25.00 credit. Installation was all set. I decided I wanted a DVR and called to add to my order. I also told them if... read full review »