Direct Tv applied our Aug 09 payment to someone else bill, we were harassed and treated poorly for non-payment, they refused to look into the possibility of there mistake. Had to go to our bank ( take time off work) and ask for research. Found Direct Tv payment cashed by them but after fax still had to pay bill as they said it took 10 days to put in the system ( ridiculous!)I faxed finance department, emailed the CEO and finally, through calls reached a woman who supposedly was head of these matters and sent copies and letter to Office of... read full review »