In October 2008 we signed up for Direct TV service and were told we could cancel the service within 30 days without penalty if we were not satisfied. Unfortunately, we were not satisfied. We did not like the DVR feature but more importantly some of the channels did not broadcast to our televisions with the full screen, unlike Dish. We cancelled the service within 30 days to avoid the cancellation fees. However, to our surprise we were billed $361.84 for service cancellation. When we called to inquire about this we were told we only have 5... read full review »