I have paid for online backup to Oct 2014. There is a setting that states that my data was backed up weekly, for years. I had over 13 Gigs of personal and business data on this system, my "Trusted cloud software." When I tried to restore access I have called 2-3x in the last 48 hours. I was given a case# and contradictory promises. My call was dropped 5 times. I have been provifed with 4 different support numbers, but have not been able to speak to anyone capable of helping me. The contradictory promises include: 1) that my data... read full review »