I purchase one KWorld USB 2.0 TV Dongle with $40 rebate. After several complaints with Fry's Electronics, where I purchased the products, I still haven't received the rebate check. read full review »

Demanding service charge for repairing in warranty period. Abusing verbally!!! read full review »

I purchased a F335 deskjet printer from HP for around 50 dollars. I print so little. I have printed about 40 pages of material and the ink cartridges faded out. I called HP support and talked to them for a bit. I found out that HP only sends printers out with "host" cartridges. Host cartridges are meant to test functionality. After that you are suppose to buy "trade" cartridges. These trade cartridges cost in this case 30 dollars at discount. HP never labeled this product as having no cartridges, "host" cartridge... read full review »

Well on 10/01/2008 I was offered a new contract with £150.00 on the phone i mentioned above only to find out that i am only getting £20.00 the bacs payment form wasn't filled in 3 people dealt with this and said how much of a good deal it was thats why I went for it as that £150.00 would go towards phone bill. Ive been to the store so many times i am so sick of being messed around and fobbed off the £20.00 went into my husbands account as he got the contract for me. We were promised we get the rest in a check £130.00, were is it no one contacts me is always me contact them. read full review »

My Vivitar camera has been under repair since 12/14/07 for a cracked LED. Not under warranty, my 2 week old camera was never misused, or dropped. I paid an additional $12 for shipping and $75. for repairs. Was to be shipped on or by 2/5/08. Today 2/10/08 the camera still sits in the repair shop. No status available. I was told to call back in a few days... by then I could drive to Sac.! Vivitar has serious problems with customer care re: repairs. read full review »

Purchased what i thought were genuine ghds from a company on ebay.co.uk. opened by my daughter as xmas present and they didn't work properly. (She was very upset). I decided to send them to the 'ghd manufacturers' in uk. Many weeks later they were returned with a letter explaining that they were fake, unrepairable and they wanted the details of the company as the police should be involved. Went to Paypal for my money back. they keep fobbing me off. went to ebay. they said it was more than 60 days fobbed off again I thought i wa... read full review »

In a Nutshell : I have a DV6116EU Laptop and went online about a week ago. The HP Service update asked to update the Bios Setting. I did this and 24 Hours later the motherboard started to burn up. It shorted my battery and now it wont even bookup. I called HP Technical Support that was a call center in South Africa. I have been given a call reference and log time for the machine to be collected. This is now the 4th Working Day and I have been consistently lied to about what HP will be doing about it. They keep failing to collect my... read full review »

Seeing as how we all have the same problems with the same Mitsubishi TVs and poor service I wanted to see if anyone is or knows and attorney that might have some answers as to what kind of recourse we might have. We've all spent too much money for these TVs to have this many on going problems and costs. This is a large reputable company that people expect to get quality products from, but it doesn't seem that this is the case any longer. I purchased my 52" DLP in 8/2006, and my lamp went out on the Saturday night before the... read full review »

I ordered one nokia N95 from the website mentioned above. The representative from that company contacted me through e-mail and asked me to pay $180 through western union. I thought he will send nokia n95 mobile. but he sent a pair of nike shoes. When i tried to contact him again regarding this, he didn't give any response. read full review »

I ordered Jack LaLanne's Power Juicer, which was shipped on 1-4-08. At the time of this order, I was asked repeatedly if I wanted additional items, i.e. Jack LaLanne's recipe book, booster powder, etc. I repeatedly advised that I wanted only the Juicer, but I did order the recipe book. The booster powder was offered at $1 plus shipping. I stated that I would try it, but again I stressed that I only wanted the Juicer. It was my understanding that this conversation was recorded. Today, Feb 5, 2008, I find that I am charged for a... read full review »

I have a problem with Microsoft and their claim filing process. I recently filed a rebate and sent it through the mail. The claim process is not the same had I filed on line. When you submit a claim through the mail you are required to supply additional product information. When you file online all they want is the barcode and store info. The only reason that I purchased the microsoft product was because of the rebate. Had I known that they have such a double standard when it comes to product rebates I would have gone with someone else. read full review »

I am working from Malaysia. Just 2 to 3 weeks and now a days also i got this number - 978 678 3754. But he is call me, after he never talk to me. Beware! read full review »

I was charged $19.99 for down loading ring tones on my AT&T wireless cell phone. I have never done any down loads of any thing from any company. I am not able to get refund. AT&T told me that it is from third party and they can't give me a refund. read full review »

I purchased a RIM Blackberry Curve 8310 from Digital Communications Group Ltd. A Rogers Wireless Authorized Dealer on October 11, 2007. I returned to the store one week later and spoke to the sales representative that I had purchased the phone from. I had noticed that the SIM card holder was not clicking into place resulting in the SIM card not holding. I asked if this phone had been used as a demonstrator or not and asked for a NEW phone. I was told that it was a new phone. My request was denied and the result was the tabs on the holder for... read full review »

'White Van Scam' today my husband was waved down by a pair of white men that wanted to show him some speakers they wanted to sell. They were in a black 4runner with Florida License plates. They were next to him waiting for traffic light and waved him down. Thinking it was a good deal they stopped at a parking lot and talked about selling this to my husband. They said they had to sell it because they had made a mistake and had an extra system to sell or else the 'boss would keep it'. It retailed for around 2,500 they... read full review »

I enjoy dealing with iPhonenow.ca about as much as sitting in a dentist's chair having teeth extracted. We placed an order for 2 phones using interact online on December 12th, and we did not get shipping confirmation as promised. A phone call was placed on December 14th, and the jerk on the other end of the line was so condescending I hung up. I tried calling back next day, and asking for a supervisor, and still no luck - the excuse was they were out of the country, and their excuse for not giving me an order number was because they were... read full review »

I have tried contacting Cec solutions for over a week after I signed up over the phone. They are supposed to draft my checking account $99 on the 9th of Feb and I still have many questions that I was told could be answered by customer service. To date I have spent over one hour a day on the phone trying to get through to customer service. Not once have I spoken with a human being. It almost seems like a boiler room operation. A recorded message with a notification to leave a voicemail at the end and a assurance that you will be contacted... read full review »

Any suggestions where I go from here... I bought and paid for this refrigerator through my Visa credit card. See below. Re: refrigerator. Delivered on Aug. 27 by Yellow Freight it was on a pallet and wrapped with shrink wrap and it sat in our garage for several days before our installer came to install the unit. It looked fine from where it sat we did not unwrap it until the installer arrived. Never thought to turn the unit upside down to see if it was damaged. When he installed it he noticed that the wheels were damaged and the... read full review »

Bought my digital camera Z700 Exilim October of 2006, the camera was seldom used, it only taken 100 pictures, tops!!! It was never dropped, it was always in the casing and in the room, now when taking pictures, its having horizontal lines, and so bright.. But when taking video it was ok and NO ISSUES!! ONLY When taking PICTURES!! Sent to compex where i bought it 15 months ago,, 3 months after the warranty, now this!! They are charging me for P 10,000, for the repair. WHAT!!! With that amount of money, and add a little more, I COULD BUY... read full review »

I purchased a Asus Eee Pc from buy.com I tried to return it cause it wasn't going to do what I thought it would do. I called for a RA number and have been given the run around. I was told to call the manufacturer Asus to return it. They dias it had to returned to buy.com. I have made 3 calls so far and still can't get a return authorization number. I was told corporate needed to handle this. No supervisor on site to handle the problem. read full review »

SCAM ALERT... SCAM ALERT... SCAM ALERT... SCAM ALERT... LEXMARK products for home pc use. Yeah, they seem cheap and inexpensive. But they are a con-job right out of the box. Even after thousands of hours on the phone and online with service personnel trying to troubleshoot the problem. Then when it came time to just talk refund. Well, I'd messed around back and forth over the phone and email with cust. serv. technicians that the little 30 day warranty had run out. The only option was one that would cost twice as much as the... read full review »

A-Drive in HP Pavillion failed about 8 months after purchase. HP phone routers in India confirmed that it was a warrantiable problem and took an hour of my time getting details for shipment of a replacement drive. This included obtaining my credit card info. I was told then (early December 2007) that a new drive would arrive before Christmas; then before New Years; then early January; then mid-January; then January 21; then February 6. Today is February 6. The HP web site tells me that they are sorry, but the part has not been shipped. ... read full review »

My two month old barely used DVD drive stopped reading dvd's. When submitting a form to return the item, was given a confirmation number and told where to send it at my expense. Over a month later, the dvd drive was sent back by Hinet systems unopened. No reason for the return was given. I phone up customer service and was told the RMA number I put on the outside of the box was incorrect. That was the same RMA number I was told to put on the outside of the box. So I was told to redo the online form, think treated me like it wa... read full review »

I purchased a American telecom phone from Office Depot on Aug.27, 2007 @39.99$+tax6%. It was free after mail in rebate, $20 from Office Depot and $20from American Telecom. I submitted as per instruction, I received $20 from Office Depot but for $20 rebate from American Telecom is not come yet. On Oct. 04 2007 I received a letter that UPS code must be resubmitted before Oct 18 2007. I call them and inform them that I already submitted that although I submitted copy on 10-18-2007 with post mark but till date I never get that amount. I guess American telecom is attracting people with fake offer and never care for rebate. That is unfair as a customer. read full review »

Fax: 1-813-351-4100 Attention: Robert Dotson, President and Chief Executive Officer RE: 206-334-5200 Account: Tsukada, Lourdes Mr. Dotson, I am a customer of T-Mobile and have been since 2001. I would like to bring to your attention an incident which I experienced and am unfortunately forever affected and devastated with the outcome of an 8.5 hour day ,with several levels of Customer Service Departments, Dash/PDA Departments and IT Departments. The end result for me is: total wipe out of back up materials on my Dell... read full review »

Yesterday 2-2-2008 I call your 800 number to complain about the store in North Little Rock and your customer service personnel where very rude and put me on hold for over 10 minutes each time I called. I called 7 times trying to get a supervisor to talk to and was either put on hold or they disconnected me. 2. I want to complain about the way I was treated at the store in North Little Rock. I purchased a Overhead DVD and I was to have the DVD install in my van at the store. The salesperson (Cameron) told me it would take 2 hours to do. When I... read full review »

I got a charge for $11.89. My wife or I never made the charge. When I called my credit card company to report the charge they said they would take it off, but they didn't think that it was fraudulent because the amount was so little. Beware of this charge! read full review »

I canceled my order and have not been able to find anything on the web to order I have credit for 855.00dls, so what do I need to do to get your money back? the products the are selling are so bad. Beware people! read full review »

Nokia 3110 is having problem of restarting. Beware! read full review »

We ordered a PC from them on line and they billed us twice for the order. It took 4 business day's for them to credit our account back after talking to them on the phone every night. When we became so frustrated by their customer service giving us the run around we canceled the order. When we called back to find out about our refund we were told the computer had already been shipped. Then we called back again about the order and we were told it had just been shipped on a different day than we were told the day before. They lie to their... read full review »

I ordered a Sat nav for my husband for Christmas it was faulty sent it back and got a credit with pixmania reordered another one on 27.1.08 which was supposed to be delivered by UPS paid £13.50 for express delivery 24hrs-48 was supposed to be delivered on tuesday 29th tracked it came into Stanstead Airport was sent out for delivery at 6am never turned up! Sub contractor turned up next day said he never had it to deliver box felt light opened in front of driver box had been tampered with was empty and had been resealed with masking tape... read full review »

Today is January 17th 2008 and my wife thought it was time for us to go window shopping for a nice brand new computer for me, we finally found what we liked at BCC Computers and decided to get it from their Internet site and have it safely delivered to our door. WELL HOW WRONG WE WERE. Now it is January 30th 4:30pm and finally we have received our computer package after several phone calls and 13 Days after we ordered it. On BCC Computers letterhead it says ('We can beat anyone's price; No one can match our service! BCC... best... read full review »

January 31, 2008. HP Media Center Pavillions are a rotten buy. Their customer service and technical service only want money. I had the RAM supposedly replaced by HP twice. I've been having the sames issues with HP's Pavillion "media Center" PC, since Dec 06. Since Dec 06 (day 1 of purchase) , via phone, I was constantly hearing "that will be $160.00 dollars to fix the problem", on a brand new PC. I protested and they said it should be covered since it's not even a month old. I have dealt with 5... read full review »

Another warning regarding Canon! I bought a new Pixma 9500 on the strength of Amazons description stating that it would run on Windows 98 right upto Vista. I purchased from A.J.Purdey at the lowest price I could find of £500 -a bargain! Assembled printer as per instructions and loaded the software into the p.c. to end up with an on screen warning "Will not work with this operating system" My p.c. runs on Win. M.E. I emailed Amazon protesting that their information was incorrect and received a very apologetic email but it stated... read full review »

I had a U.S. Cellular account go into collections. I knew it would ultimately go to collections, which is fine, I had some bad customer service with U.S. Cellular after years of contracts with them, which I deemed unfair. But that's another story. ER Solutions is now making attempts to collect this debt. This started in early December. I have had about 80% extremely rude collections people call me, but today's really topped it off. Some girl (forgot her name, but without being politically incorrect, let's just say a girl... read full review »

On dec 02 2007 I made a purchase of 100 bulbs using paypal buyer credit, the seller sent the merchandise and I never received it. I have been calling several times Paypal customer services and there's only one answer "I have to wait" for the result of the investigation, etc... As far as I know every transaction using Paypal buyer credit is protected and in my case I'm still waiting. The worst of my case is that merchandise goes to a customer I represent, now I'm dealing with this situation that is out of my hand, unless I get furious and hire an attorney and that will cost much money to the bank. read full review »

I can beat your worst experience with the Geek Squad. In Oct '07 I called to have a wireless network and range extender configured at my business. The tech arrived an hour late (as he was from the Ontario, CA store and they scheduled him a service call 52 miles away (and allowed him with 15 minutes travel time...). He configured and got everything working, including WEP. In three days it crashed. I called for warranty service right away. They scheduled me for first opportunity-3 weeks later. The date rolled around and noone called... read full review »

Hello everyone. I want to let you all know that I purchased a Lexmark printer @ Best Buy just over 2 years ago. It was part of a package of computers and accessories worth over $5,000 in that one purchase. Over the years, I have spent thousands of dollars at Best Buy. A while back the Lexmark printer wasn't working properly so I took it back to Best Buy as I had paid for an extended warranty. I was without a printer for the many weeks that it took to get fixed three times. On the third time, I purchased another Lexmark printer to... read full review »

I bought Roxio 9 Suite. The product would not install. Since I do hardware / software support for a living I checked all possible issues that might cause the problem outside of the CDs just being damaged. Nothing worked so I put in a ticket with Roxio support. They sent me back a procedure which sometimes works to install old (Pre 98) products but I tried the instruction twice anyway. I let Roxio know their procedure didn't work. Seven months later I still didn't get a reply so I decided to copy all of the files on both CDs one... read full review »