As written to their corporate headquarters: I just recently had a less than positive experience with a floor manager by the name of Aaron in Store #358, 611 Marks St. in Henderson, Nevada. I tried to replace a Camcorder for my 65 year old mother who had purchased it with a 4 yr extended warranty. The model of camera she purchased, Sony DCR-TRV-22, suffered a CCD chip factory recall and the symptoms related to the recall were consistent with the problem her camera was experiencing. When I tried to explain why we were wanting to exchange... read full review »

Two years ago, this coming Feb., my wife and I got two cell phones from Sprint. I got what I thought was the replacement plan. The store rep assured us that this was all we needed. This last Sept., I took my phone in because I was having problems with it. They couldn't fix it so the sent for a new one. According to the company's phone reps (this is a joke because it took me over an hour to reach a person and then almost another hour before I finally hung up the phone.), Since I got a new phone that automatically changed the... read full review »

BBB CASE#: 1167126 Complaint filed by: Consumer Info NAME: Matthew Stanko DAY PHONE: 416 ADDRESS: 284-******* 4A4 Toronto, ON EVE PHONE: - EMAIL: matt FAX: - (Less) Complaint filed against: NAME: Hewlett Packard BBB MEMBER: NO CONTACT: Mourad Essid ADDRESS: 5150 Spectrum Way Mississauga, ON L4W 5G1 PHONE: 905 206-4725 FAX: 905 206-4137 Website: --None-- Customers Response on Oct 31/2007: Nov 2/07 - Business wrote through web: We have tried to work with Mr. Stanko on the issue of... read full review »

Gateway - www.gateway.com A week ago my mom accidentally uninstalled the sound card from our computer. I know, a goofy thing to do, but accidents happen. After trying to figure it out by myself, I used Gateway's online tech support for help. The first night I kept on getting disconnected, so no help there, where I spoke to five different people who could not help me. The second day I talked to four people, who just couldn't figure it out what was going wrong. One tech named Angelica, was actually quite good and patient, and... read full review »

I couldn't wait to get my razr phone. I thought that it would be the best and I would have no problems with it. It worked fine in the beginning and than I noticed that it started acting strange and just shutting off for no reason. So I took it to the US Cellular service center and they replaced the battery. And the phone still wouldn't hold a charge. So i took it back to the service center and they sent it in to be repaired and the phone was gone for 2 months. Supposedly they replaced the phone, but it still doesn't hold... read full review »

I was doing sureys on line, started w/Panda Research - forced to open PayPal acct. to get paid. No money but they had my checking acct #, I closed 1 checking acct a few wks ago, I closed another checking acct a few days ago, I canceled 1 credit card a few days ago. I got hit from all sides, I'm close to $500 that 4 different scammers got from me. Upon receiving Onlingo I returned product in its pkg, when I called them up they told me it would take 6-8 wks for mailing to get back to them & they have 30 refund policy. When you do... read full review »

I was so excited the first time I learned about the HP Tablet. I replaced my heavier Dell and thought that, as a woman, how wonderful to have something that was lightweight and had the tablet writing capabilities. So my business partner and I both bought machines - $5000+ was a huge expense for a small business but, at the time, we thought it was worth it. Over the past three years, we have both replaced hard drives every year. The last straw for me was when I learned that the power supply is connected to the mother board. When my power supply... read full review »

I bought MotoFlip W220 in December 2006. In my mobile keypad, select button is not working properly. How can i change my keypad? read full review »

I buy a Nokia 3230 hand set from Deekay Beauty Centre , Ludhiana, Punjab vide bill no 33445 dated 22.02.2007 after few days ringer of mobile get faulty and on dated 01.11.2007 i went to local Nokia Care near Krishna Mandir, Ludhiana vide my complaint number 77 along with another brand new set of same denomination so that nokia people may recognise the fault early and do the needful after sale service but to my surprise they are making new & new excuses and stressed upon to leave the mobile for few days for checking and their way of... read full review »

Further to Ray Cleary's complaint about this firms's refusal to be contacted about faulty goods, either by e-mail or by phone, I completely agree with his comments that they should not be allowed to get away with such behaviour. How they can be permitted to continue to take the consumer's money through PROTX is a matter of concern. Do not deal with them. read full review »

I applied for Basephone & Mobile at Garia Outlet (KOLKATA) of Airtel. After long follow up & written complaint twice, my Basephone no.9903270713 got installed on 24.10.2007, whereas the Mobile SIM No. 9903993967 is yet to be activated. Upon enquiry from customer care, I was informed that my address is not traceable. If this was the case , how the basephone got installed. I lodged written complaint on 26.10.2007, which was acknowledged by SMS on my basephone with an assurance to revert back within 24 hours. Till 01.11.2007, there is no response. Should I hope to get any reply. Umesh read full review »

When contacted by phone on the availability of an internet advertised camera. Employee kept attempting to add unwanted items to low cost "bait" item. When refused multiple times, and sternly requested cost and availability of item wanted, was told "don't cop an attitude with me, I don't tell you how to do your job P#$*@" and hung up the phone. Don't fall for the unethical practices of this company, their tactics are unethical, illegal, and transparent. read full review »

Anyone else fed up with this outsourcing of tech support to India? I canceled my Verizon cellphone, DSL , and home phone this year do to lack of tech support on a dsl problem. I spent a month trying to get it fixed. I had crossed lines, dsl disconnects every few minutes and the Indian (tech) told me that it was my computer. After an expensive in-home test it was determined that i had a crossed line, duh, when I dialed out I got the other party that my line was crossed with. $75.00 an hour, 3 hours to fix. Needless to say I told em to go stick... read full review »

I SENT A GPS 700 IN FOR REPAIRS. AFTER TWO WEEKS I WAS TOLD THE UNIT WAS READY TO BE SHIPPED. TWO WEEKS LATER AND FIVE PHONE CALLS I WAS TOLD THE SHIPPING COMPUTERS WERE DOWN. ANOTHER WEEK AND AFTER YELLING AT A MANAGER I WAS TOLD THE UNIT WAS NOT REPAIRABLE. THEY WOULD REPLACE TYHE UNIT WITH A 3140. THE NEW UNIT WOULD BE SHIPPED MONDAY. ANOTHER WEEK I GOT THE STORY THERE WAS A NEW SHIPPING COMPUTER AND IT WOULD GO OUT FRIDAY. ANOTHER CALL. THEY SAID IT AOULD GO OUT WITH THE NEXT ORDER THE NEXT DAY. ANOTHER CALL IT HAD NOT GONE OUT AND THEY... read full review »

I purchased sony ericsson mobile phone W300i model if i talk in this phone other side they could 't here voice also head set no output if i connect . iam trying to rectify from autherised sevice centre in chennai iam not getting if any body knows send me the mail. pugazhendhi.l [email protected] chennai - 603202 read full review »

i have bought laptop in singapur and swiped 1000 sgd but the statement shows one Rs. 28129 as confirmed payment on 23/10/2007 and another Rs. 28094 as to be comfirmed by merchandise on 24/10/2007. read full review »

I have called and talked to customer service department and talked to 4 people that I could barely understand in a matter of a week, which one hung up on me when I insisted to talk to a manager or supervisor. I have a HP under warranty with reciept that is dated November 25, 2006. They are telling me it is not under warranty and they will not send me recovery discs unless I pay for them. I brought my comp;uter to CompUsa to fix it and they changed the os board which was bad but they need the recovery discs to restart the machine. The D... read full review »

DEAR SIR, I HAVN'T RECIEVE MY HP (WEBCAM + HEADSET + INTERNATIONAL CALLING CARD) FREE GIFT FROM U.IT HAS BEEN A LONG TIME. I HAVE ALSO SENT U MY ANOTHER MAILING ADDRESS BUT STILL I HAVN'T GOT IT. PLEASE DISPATCH IT AS EARLY AS POSSIBLE.(ALSO PLEASE SEND ME THE INFORMATION OF COURIER WITH DISPATCH NO.) MY RED. CODE IS - IW5F730V1A. MY CONTACT NO. IS - 09810336725. MOHIT SHARMA 168 SHIV NAGAR MODIPURAM-250110 MEERUT UP PH:- 0121 25774448 read full review »

I bought a whirpool washing machine for $1200.00 six years ago. I also bought an extended warrenty covering the machine for five years. I have had nothing but trouble out of the machine the entire time I have had it. Every six months to a year the machine had to be fixed due to a defect in the design. The machine allowed lint from clothes to get into the motor and burn the motor up. Everytime this happened the extended warrenty fixed the machine. Now the warrenty is out on the machine and whirlpool refuses to take care of the situation. I... read full review »

I bought a cellphone from the retailer called the mobile store and after some days my mobile started going blank i had to call my friends after every 2mins when i went to this retailer he gave me the wrong address to repair my mobile and when i came back he gave me another address and i had already wasted behind this stupid mobile phone i want my phone replaced as soon as possible and i have never seen a retail bill without a telephone number Sony Ericsson is disappointing the cust by selling defective piece in the market so will never recommend for such a mobile. read full review »

I bought my laptop 5 months back. Have encountered the same problem three times and also went to their service centre three times for the same. They are just not able to find the problem and simply reinstalling windows again and again. They are just trying to pass time so that my warranty expires and then I will be paying for any problem. As a student I have wasted a lot of money and time on this in the mid of my semester when my projects are going on and had to use my laptop for them. Hp being such a reputed company is not listening to my... read full review »

BlackBerry - www.blackberry.com With the fascination of 'push mail' technology, I requested the Blackberry Service provider in Sri Lanka to enable a weeks trial prior to migrating to a Blackberry. The polite, but firm reply I received from the service provider was that although they would dearly love to allow a trial (as we were told we are one of their top customers), due to restrictions imposed upon them (the service provider in SL) by Blackberry (RIM), the Company was unable to allow a trial but that a money back purchase... read full review »

To Whom It May Concern: In July this year I got myself the new Nokia 6234 from a Vodasahop in the East Rand Mall on the East Rand. About three weeks back my charger started to give me some problems and now this charger don’t want to charge my phone at all. I have telephonically enquired from this shop where I spoke to Mavis. They then informed me that I would have to purchase a new one. I have inquired from a Vodashop close to us in the Festival Mall and they told me that this charger would cost me about R188.00 to... read full review »

i have taken airtel sim on 7th october 2007,i have submitted driving license as a proof but after 18 days they have blocked my sim no. 9981934994 and argued that u r not a varified user. After 4 days they again demanded an id proof I again submitted that today is 6th day and they have not re open my sim facilities read full review »

This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. [email protected] Final-Recipient: rfc822;[email protected] Action: failed Status: 5.2.2 X-Display-Name: aapke tare ---------- Forwarded message ---------- From: "santosh katta" <[email protected]> To: [email protected], [email protected], [email protected] Date: Sat, 27 Oct 2007 10:05:55 +0530 Subject: Fwd: Nokia - Vijay Thorat - N3230... read full review »

• Model Name 29 Oxygen Flat • Serial No 4007377 • Date of purchase 27/08/09 • Warranty 3yrs • Dealer Pittappallil Agencies • C.R C Adonis Electronics • Date of complaint 06/10/2007 • Complaint No 6830292 Till today i.e. After 20 long days your people are not able to repair my T V that is MY PRIDE. And now is it Neighbors envy? read full review »

I just got a notice from Afni. stating that I owed $309.84 for a phone that was at 640 Adee Ave. #15-A. Which I have NEVER lived there!!!! I was at 551 Wales Ave. #210 for 22 years, & now at 506 Jackson Ave. #1-B since 9/2003. So I don't know where this bill is from!!!!!!! read full review »

PC Richard & Son - www.pcrichard.com I am a long time customer of PC Richards. A couple of months ago I purchased a few needed appliances that was destroyed in our home from water damage. I was told Before finance charge came into play we will have to pay the bill within 4 months. My problem was not the pay off, but what I think was a rip off. After not receiving the bill balance for a full month We went to the store where we purchased the items to request a balance and ask to write out a check only to be told we could not make a... read full review »

Subject:- Deficient service after sale of product & consumer harassment I purchased the “Fusion Maxigerator 6 sence” of your company from “Next “ retail shop ludhiana on 9th April,07 vide bill no BTC/07-08/74. But the company did not bother to depute any person to my residence for installation and demonstration of the refrigerator. On 21st September.07, the cooling in the refrigerator stopped all of a sudden & I lodged a complaint with Next retail shop which, in... read full review »

I attempted to help a friend reimage a Compaq Presario 6330 - a good machine, the problem was that HP service is now in India for many machines - and although I am a patient person, I got the run around 3 times and now I find that HP no longer carries the recovery disks! Even I as an IT person understand the challenge - yet I do not give up! Service call 8004440570 established yet I have no choice but to burn a new, non-Compaq/HP image shortly thus to have a functional machine! Why - this product is no longer supported. Some would say, buy another HP, others say, where does the funds come from? Truly once an American product has vanished. read full review »

my sony tv model no xa85m80 had developed a problem on 23-10-07. I called ur service centre at plasma vision borivili mumbai. They had sent thier engineer he checked and told that he had to take the circuit board along with to replace the str parts. he came on 27.10.07 and fixed the board and the tv starting working within few hours it developed the same problem.I called them the eng. came and switched it on it started working again after two it developed the same problem i have called them. I have only a request that a... read full review »

Creative - MuVo TX FM www.creative.com Words can not express the disappointment that felt as a result of my purchase of a Creative MuVo TX FM nor should I say, the amount of time that the product actually functioned since I ordered the player on July 15, 2005. Before I explain the present issue, I must say that I had grown up with Creative products. I recall seeing Creative equipment purchased by my father and brothers. When it was time to buy my mp3 player, naturally I purchased a Creative product. The MuVo TX FM seemed to be just... read full review »

Dear Sir, I have been using Reliance Smart GSM mobile service from a year or so. The network is so worse that the lines get cut even if ur using in a terrestrial area. Thats not all....I am a life time customer from a year,....now the monthly rental has been increased and the service taxes are near abt 25% on subsequent recharges. Please tell me what can i do abt the company! read full review »

Dear Sir, My Karnataka No: 9901700264 Name : Jayasankar R I have to deactivate this No so I have called several time (From 25th Oct to Till Date ) to Customer care till I didn't not received any feedback please Deactivate this Number. My New No : 9789984321 @ Tamil Nadu I am Expectin Reply read full review »

Still no response. I have purchased a datacard from Reliance Web World 1 month back which is useless as m not able to browse any of the sites n I have received a bill for the same. Reliance does nothing but just eating money. This is my second complaint n made many complaints in the customer care department too but of no use just like their datacard. read full review »

I am using Airtel Prepaid since more than one year. I have never activated GPRS on my cell phone but still my balance got deducted by Rs.150. I called customer care for the same more than 50 times(probably more than that),but there was no responce. Then i visited their office and they said that my balance wont get deducted hereafter. After couple of days it has again started.It is getting deducted by Rs.15 per day..Even today. read full review »

I am P. Balamurugan, #286, Avodaiappar Thever compound, Madurai Road, SankarNagar, and my mobile has been theft at Nagarkoil, Kanyakumari Dist on friday 26th October 2007. My mobile is Nokia 5200 L.blue, mobile No. 354848012210211 with cell No. +9198650105080 Please find my mobile. Please inform that on following mail id [email protected] Further contact no is +919944124407. Thank you read full review »

This company is promoted as a PDF for filling in forms; actually when you go to it you cannot get it without them selling you two other products which you don't even realize you are buying - then NONE of them work. When you call to get refunded - they attempt to get you to go to 1/2 and then if you insist on a refund, you get nailed for a $9.95 processing fee! read full review »

Philips 42" LCD Flatpanel TV Model 42PF9831D/37 Ambilight www.philips.com I purchased a brand new Philips 42" Flatpanel TV from a company named Dad's Toys. I registered the television's warranty with Philips when I received it in April. I had the TV less than a month and the bottom right corner of the Ambilight feature kept going out, also the picture kept going dark. I phone Philip's warranty service and they set up an appointment with Electra-Sound in Parma to have it fixed. Electa-Sound came and picked up the... read full review »