I am extremely disappointed with Brookstone. I purchased a Digital Music Songcube from store #116 in Tysons Corner, VA, in 8/06. There was a problem with the disk drawer, and in 03/07, I returned the system to the store to show them the problem. The store informed me that the Songcube had been discontinued, but they had another one to exchange. This past Monday, Sep. 17, there was a problem when I turned my Songcube on. The message on the display read "Warming Up", followed by "Sys Booting", as usual, but that's where... read full review »

As per Nokia guidelines I have sent an SMS on 5555 giving my battrey No. : 0670400363563 N377513103808. I have sent the SMS giving my mailing address also. I have sent the SMS 1 month before. Even after 1 month still no one has come from Nokia to replace the battery as promised by Nokia (that they will replace it within 8 days of complaint). I terribly disappointed by Nokia services.They just do not keep their words. Now, I have no other option other than to buy a new battery or to buy a new mobile set of some other reliable company. I had blind trust in Nokia but in future I wont prefer Nokia products. read full review »

I am use sony k750i last 3 month i am give my mobile in a mumbai ghatkoper service center after that he give me mobile & formate my mobile but create a new problem in case of mp3 when i am mp3 listen in a hand free the volume is very low there is no problem of hand free but service center can not accept my this problem. read full review »

I have purchased the hp pavilion dv 6314tx notebook pc from the hp dealer with the assurance that after filling some requirements procedure i.e. {sending the draft of rs.500/- in favor of AISHWARAYA, INTEGRATED SOLUTIONS PVT.LTD, OKHA ZONE NEW DELHI along with the photocopy of the original bill/original sticker of the product serial no and redemption code} you may get the hp promotion gift. But i have not received any acknowledgment either from the company about my draft any the gift product since more than one and half month has elapsed... read full review »

I have a NOKIA model 7360 Mobile phone. I tried copying my contacts from Phone memory to SIM memory, which does not take place. I get an answer saying contacts not copied. Beware! read full review »

I have given my sony video camera for repair on 21 aug 07 (ref slip no. GL No.169688)to the rashidiya service center. On 26 aug they sms me the repair cost,on 27 or 28 aug i confirmed the repair cost. But unfortunately every time i call the tel given it is busy and the auto reply says "sorry no one available to answer your call" i even tried the operator, the result is same!!! Couple of time i got mr.binil on the line (who is the concerned person)but as soon as i ask him about the camera, he says hold on... then no one ever comeback... read full review »

Does anyone know what can be done about AT&T Wireless service? My calls drop, my signal bar is "one or two" strength. AT&T indicates that they DO NOT HAVE TO GUARANTEE SERVICE. But, depending on the rep I speak with, here is their response: *we have no towers in the area, *we have two towers and cannot understand why no service*it's your phone*when Cingular switched to AT&T, it affected the towers*and NO we cannot allow you out of your legal contract which expires in April 2008. I have 3 phones on the family plan; but I'm not an important client. I've used ATT/Cingular for 9 years... this is my reward.... read full review »

Fujitsu Computer Systems www.fujitsupc.com Bought a Fujitsu tablet PC one year before paying top dollars(About $2200). Instead of buying a cheaper model from some other manufacturer, the reason I bought an expensive Fujitsu tablet pc is mainly because they were advertising everywhere that "Taking tablet pc reliability to the end o earth and beyond" in their website. But within three months its audio system stopped working. I requested them to replace the tablet PC as it was just 3 months and I believed it has a manufacturing... read full review »

I wish to lodge a complaint with Nokia Corporation for selling me a defective Mobile Set and wants the Company to replace the defective with a New Mobile (Similar Model). I purchased this N-70 Mobile on 29/07/2006 from a shop in Pune. I got transferred to Hyderabad after that. My Mobile stopped working from 29/08/07 due to network problem wherein the network signal was not appearing on the mobile. Just to make sure that It was not a problem with the Network provider (Airtel)., I used the chip in another mobile and it was working ... read full review »

I had purchased Sansui PJ29 Multiplex WT 29" on 01.07.2007 from Shnehanjali - Mira Road. And in the month of September [ie] 09.09.07 had placed the complaint with M/s. Snehanjali - Mira Road and spoken to Mr. Dilip. and had promised to send the company [ sansui ] representative on Wednesday [ ie] 12.09.07 but he had visited on 13.09.07 and after inspecting the tv set he said the power pack part had to replaced so he shall come tmmr and replace the same. Till today [ie] 18.09.07 technician has not called or turned up. When we... read full review »

Verizon Wireless - Chokolate www.verizonwireless.com/chocolate/ My husband and I rewarded or daughter Ericka with the new chocolate Verizon phone this spring as she was just about to graduate HS with honors. Within a month her phone started to malfunction. A Verizon Store swapped it for another one. Within another month the buttons stopped working but this time they told her to order the replacement on the phone through the insurance. She did and received the THIRD phone. Verizon tells me they informed Ericka she had to return the... read full review »

I visited the shop on September, 16th 2007 to buy a mobile phone along with my friend. They claim that they are running special festival offers. We choose our model and asked them to explain the offer associated with the phone. The sales person said that with this model we will get a SIM with one year validity. We liked the scheme and decided to buy the phone. After we paid the amount we asked them if they can give the SIM too as intimated. The person asked us to go to the other desk and show the bill, you will get the SIM. When we... read full review »

I ordered 3 Canon E31/E40 toner Cartridges for or church copier. They did not work. I returned for replacement or money back as web site said. That was on June of 2006. I have contacted company on several occasions and was told would be shipped in 2 weeks. Still have not rec'd replacements or money back even after letters, emails, and calls. No response to any of these. read full review »

I bought compaq presario laptop V 6211 AU MODEL. ACCORDING TO THE SCHEME THERE WAS A FREE MP3 PLYR. FOR WHICH I SENT A DD (OF RS 300) in delhi WITH BARCODE SERIAL, MY BILL COPY ON 28/6/07. MY REDEMPTION CODE IS (0M8GCVWIEG). When i called the redemption team in delhi they told me to send a mail to [email protected] with a photo of the barcode i sent it three weeks back there is no response. When i called again they told me to send the mail to [email protected] there is no response from there also. It is very very poor service from hp team!!! read full review »

Several months ago I entered a competition to win a prize on the internet. As part of the conditions I had to purchase several products. One of them was from AuctionMonster for a one-off fee of approx $55.00. Unbeknowns to me in the fine print in the terms and conditions, they could continue to charge me AUD $66.18 every month until I told them not to. I was unable to contact them on their website by email and so wrote to them at their postal address on 21/7/07 telling them to cease charging me. They continued to charge me for July... read full review »

I really thought it ironic that DELL "gave me" an opportunity to rate a recent purchase. This happened to be the second AC adapter I had to get from DELL, the first was sent no charge and I paid for the second. I have been very unhappy with my DELL purchase. Refer to CASE # 166868909. My computer would overheat even with the fan on and I was told that since the 1 year warranty had just expired there was nothing that could be done. This on a computer that was barely one year old! My calls to DELL got nowhere. I was given no compensation... read full review »

T-Mobile USA www.t-mobile.com I bought a Samsung T809 from T-Mobile. It sh*t the bed, and they told me they wouldn't have anything to do with a new phone or a refund. Don't go to T-Mobile for phones or service. read full review »

I have LG Monitor, which already services twice & now again giving lot's of problems. I don't know why they just give me temporary solution. Beware people! Regards, Mahesh Bhutkar. 9820883811 read full review »

I am most unhappy with HP and HP Technical Support (1-800-474-6836). 1. The Getting Started HP Notebook PC Series document refers on page A-1 to “the recovery discs included with your computer”. NOT included. 2. After first booting of new computer, there were no icons, including Start, on the task bar and no useful icons, such as My Computer, IE, etc, on the desktop. So I consulted my HP Getting Started book which tells me first of all that I need merely use my "recovery discs included with" my computer or... read full review »

Cricket is the worst phone company in the world. Their phones DO NOT work. You can't get service, that's why it is unlimited. I live in KC, not in no man's land and this phone company does not have service. How many bars? One is a miracle. If you go outside a metro area by 10 miles, goodbye service... Don't waste your money!!! Very poor service! read full review »

Bought my phone from these clowns in windsor, ontario. Selling iphone which is not accepted by any network in canada. Called them back but the people were rude and obnoxious and refused to return the phone which does not work here. Tried to get a network in usa to hook me up but they said you need to be a us resident to use the phone or have it activated. So stay away from these thieves, they just take your money and run. Joanna, An Innocent Victim. read full review »

I have bought the hp lazerjet printer 1600 with given promotional offer that if u send 250 rs dd in favor of gurnaaz kaur u be given promotional gift with that. Its almost 6 months over we had not received. read full review »

I bought the subject notebook from Staples and the hard drive is going out. Staples is not able to help, I have to deal with HP. Great customer service Staples. If a consumer has to deal with someone that contact understand plain English we have a real problem here int he US. I would rather pay extra for a english speaking person. When I called HP they told me my warrant expired several days ago which is a flat outright lie. The computer is not even a year old. When I took my computer into Staples they indicated I was covered for 11 year, a... read full review »

I purchased a Phillips CTV (34 PT 8322 model), for an amount of Rs.42,000 on 30.10.2005 in Tirumala Music Center, Abids, Hyderabad. A warranty for 1+2 years was also extended. But unfortunately, the said CTV developed defect, such as, improper and disturbance in the clarity. However, bearing with it, I approached the Phillips Company and requested for rectification. I have also requested the Phillips Company on 29.11.2006 vide complaint No.2624. The Company was pleased to depute its representative, by name, Mr. Umapathi, who rectified the... read full review »

Dass Electronics aundh has been the poorest in providing service to their customers. I purchased a laptop from them and they told me to hand it over to me in next one hour with everything configured, but it took 6-7 for them to deliver to and for more surprise the keyboard key was out of place. When i told them to fix it up they said it will take 2-3 days to get it fixed by service center and it has been a week and i am still without laptop. One of the poorest service by any dealer i have seen. I would recommend not to go for Dass Electronics specially Aundh. They have pathetic service! Thanks and Regards, sunil Kapoor. read full review »

I am a proud customer of LG products 04 months back on 02.04.2007, I had purchased one computer from M/S Ashirbad computers and services (07-08) based at Sahid Nagar, Bhubaneswar, on which the 15” TFT was given to me with 03 years warranty on it. To my bad luck on 28.08.2007 my computer have failed to open, it did not work in fact. I have contacted the selling dealer M/s. Ashirbad Computer, they have told me to send some body for checking. Till 05.09.2007 no body turned up despite my regular follow up. On 06.09.07 somebody from Ashribad... read full review »

Dear Sir on the 13th March 2007 I bought a Akai TV model no. CT 2205 from New Delhi and gifted it to my mother who resides in Guwahati but after 4 months the picture started to discolor in the right upper corner and on the 5th of September the TV became completely dead. We than complained to the service center but they did not sent any body for servicing. Then on the 11th of September a person came and opened he TV set and took out the software/circuit and told us that tomorrow they will repair it. Since then no body came and our TV is still... read full review »

I have purchased desktop pc compaq presario 1732 il at 29 march 2006. My sound card is not working properly it mean one speaker is not sounding but my speaker is ok. Any suggestions? read full review »

I had taken haier television on april 2006 and now after 16 months its like a scrap kept in my house i m trying to sell to the scrap merchant , i had no idea that i m buying a haier television which will be a scrap after 1 year. Now i m looking for a new television other than haier. read full review »

My strong recommendation to all, don't buy anything from Dell India. They have the worst customer service. They are only good at irritating and frustrating the customer so that we forgets complaining. They shipped me a Damaged product and when i complaint to them, they argued with me that system is perfect without seeing it physically. I am placed in Mumbai and their customer service department is in Bangalore. I would say that they are simply idiots and don't know what they talk. Be careful while buying. Its been 3 months and i am still fighting with them. Running to consumer courts. Regards, Yusuf Dohadwala read full review »

Consolidated Theatres Royale 14 6505 America Blvd Hyattsville, Ma 20782, US www.consolidatedmovies.com There is a fundamental relationship between consumer and business. Price is told upfront and the customer decides whether to conduct the business. That is the basis of my complaint. This theater has struck a deal with the parking lot company (whose name I do not know) to provide validated parking to its customers. That was so the first time I went to the theater. However today I learned much to my outrage at the lot's exit... read full review »

After being Net10 customers for 2 years and regularly using 3 of their phones in our family, we bought a new phone for one family member and attempted to port the old Net10 number to the new phone. The SIM card sent didn't work, so we called customer service. Long story short, after they removed all the minutes from the old phone, they couldn't get the new phone to work so this family member was left with NO phone at all. 4 nights of endless calls to various countries, waiting on hold off/on for 1-1.5 hours each night, we were... read full review »

On March, 14th 2007 I ordered a GEM LCD 17' monitor which had a rebate of $110 ($90 + $20). I sent the rebate timely with all the required documentation and waited patiently for 12-14 weeks as stated by the offer. It's been 23 weeks and I haven't received the rebate payment, I have called 4 different times and was told the check would be sent 'this Friday' but nothing is in the mail making me think this is not a serious business. If I don't hear from this company in the next few days I will sacrifice even... read full review »

I have purchased washing machine of Samsung Make from Plugin Aundh Pune, Plug in people confirmed that a person from Samsung will come to you for installation. Nobody from Samsung has turned up since last 15 days for installation. The plug in people has now registered a Sales and its none of their business now. Please be aware if you are purchasing anything of Samsung make or from plug in Aundh Pune. As its sure that you are not going to get after sales service. read full review »

CompUSA - Bakersfield, CA www.compusa.com Dropped my laptop off to be repaired in june, under my compusa tap agreement. Its now been 3 months. They can't fix it and keep sending it back broken. They authorized, then unauthorized a partial credit, so now its sitting around collecting dust. The scam goes like this: "if" they make a repair, they won't tell you what they repaired, so when the computer has the same exact problem again, like this on has, they can claim the same problem was caused by a different part... read full review »

On July 23, 2007 i purchased a Philips DVD Home Theater System. On Sep 1, 2007 it was no longer working. It would not eject the DVD, would not play or do anything. I called Philips and was told I first have to mail them the component at my expense and it would take a minimum of 2 to 3 weeks business days for them to send me a replacement. I'm upset because first of all the component should not have problems this soon and I should not have to spend my money returning it. Good Customer Service would have mailed out a new component along with packaging/postal materials for the item that will be returned. read full review »

I am having a nightmare of a time getting HP to inform me of the location and status of my computer. The wireless network card on my daughter's Pavilion notebook suddenly stopped working. After hours on the support line and re-imaging the disk (which wiped out several applications that we will have to re-install) they concluded that its a hardware problem. I turned the computer in at my local Best Buy and that's when the real hell started. They sent it off to HP and tell me that HP confirmed receipt of the computer on... read full review »

Till today I have not received my $100 rebate for which I filled out (religiously) and send in on time all of the required items! I received a denial card: "Your item is not eligible" although the add (with a link to the rebate) clearly proves that I and many others on line are being cheated out of their rebate money. My registered complained letter to Samsung was refused! 2 letters to Circuit City were unanswered! This blatant rebate fraud/false advertising should be stopped! My research found over 500 consumers complains on file with... read full review »

I purchased this HD upgradeable rear projection tv about 5 years ago, and I was generally please with it's performance. In the owners guide that came with the stated in the form of a promise that "We will engineer and manufacture the upgrades necessary so the HD-Upgradeable television you purchased today can be made compatible with near-future advances in digital television and digital interconnectivity". Since when my 2003 model tv was not equipped with a HDMI input when it was manufactured, I tried to find out from Mitsubishi if... read full review »