Resurgent Capital located in South Carolina, a related outfit of lvnv funding, uses a web of questionable practices in attempts to pressure individuals to give them money. They buy old charge- off accounts, for about 3 cents on the dollar, tens of thousands of them. The owners, managers, and supervisors of these outfits then try and get people to give them 50 to 80 cents on the dollar for those same charge-offs. It doesn't matter to these commission driven individuals what malady may have come upon you, they only want money, and lot... read full review »

Costco Tire Department, Wharton NJ 07866 www.costco.com My wife was going to work on the interstate last Thursday when a 1 month old Michelin tire blew out. She's a new manager on a tight schedule so, to keep her from having to wait for road service, I went myself to put on the spare for her. I took the damaged tire - which had blown out through the sidewall without having hit anything - and brought it back to the Wharton NJ Costco tire department where it was purchased. The staff there was surly and distracted, as though a... read full review »

Verizon Wireless - Chokolate www.verizonwireless.com/chocolate/ My husband and I rewarded or daughter Ericka with the new chocolate Verizon phone this spring as she was just about to graduate HS with honors. Within a month her phone started to malfunction. A Verizon Store swapped it for another one. Within another month the buttons stopped working but this time they told her to order the replacement on the phone through the insurance. She did and received the THIRD phone. Verizon tells me they informed Ericka she had to return the... read full review »

Mortgage Design Group 12909 SW 68th Pkwy Portland, OR 97223 (503) 620-6000 www.mortgagedesigngroup.com First American Title Ins. Co. of Oregon, Portland www.firstam.com 1. We were pressured by Barron C. at Mortgage Design Group to sign for a 30 year loan with a 15 year balloon payment. We were told that we didn't qualify for anything else. Once we decided to rescind, he began calling with all the other "options" we had available. Later we learned that a mortgage broker receives extra money when they sign a... read full review »

Union Telecom usa (https://www.uniontelecomusa.com) has an one time refundable charges of $39.95 which was supposed to be refunded within 3 weeks of cancellation. I had canceled by service 4 months back. In spite of several calls (more than 20) and their repeated assurances that I would receive the deposit back, I still have not got the amount. The customer service persons make false promises week after week. It is a case of forgery and cheating the customers. My balance has been full paid... Where should I register my complain? I had registered my complain with their customer service and their website, but did not get any reply... read full review »

It is my opinion that Russ Darrow Kia of Waukesha will likely go by the way of some other Kia dealers in the Milwaukee, WI area and else where... OUT OF BUSINESS. I recently had problems that surfaced with the air conditioner on my 2003 Kia Sedona following a warranty visit for the same repair. The service writer sent me directly to a toll free number for Kia (they don't even try to remedy these issues within the dealership) which resulted in an effort by the manufacture to try to convince me to spend over ($100.00) to help find what if... read full review »

Beware this "Federal Grant (Scam) Network" has many names I just learned another; Rewardmemorelogic Orem took $25.95 out of my account on 9/5/07 Telemarketing scams abusing the word 'FEDERAL' that should be an offense just for the title. Word to the wiser... don't answer any surveys!! Again I have received nothing! read full review »

Sallie Mae / Student Loans Customer Service www.salliemae.com I became disabled in July 2005. This year, I finally got disability and received a good amount of backpay. I owed my landlord for back rent, which was the agreement we made, she would let me live there, as long as I paid her back when I got my disability. I paid her through my banks electronic payment system, bill pay, but I accidentally sent it to Sallie Mae instead. I owed them about $1,300, which was on a loan that had been deferred because of my hardship status. I... read full review »

I just received a bill from Afni Collections for Verizon Florida, Inc. For the past 15 years I have lived in MD and VA and my phone bill is paid up at this time. I spoke to the people at Verizon and they verified this. They also said they felt this should be looked into because they had other instances of people calling them about the same thing. I am living on Social Security and keep close tabs of my income and credit information. This scam has got to stop. Where do these people get out names from? I also noticed that the phone... read full review »

I Paid almost two hundred dollars for two wheel chair batteries for my mothers wheelchair in July 07. That are completely useless to me. Their website states they ship within 3 days -it took over a month and they sent the wrong batteries (wrong size and will not fit in the battery cases). I tried contacting them on their website chat and also phoned and no response until another month passed by. A rep said he was going to look into this. Its been two weeks and he has not updated me even though I've sent e-mails to him asking for a courtesy response. Very poor service! read full review »

I printed a rebate and sent in a rebate within 5 days of receiving 20" iMac from MacMall. I just received a letter stating 'The information provided to us by you on the "Rebate Form" did not match any rebate promotions in our system that you would qualify for'... going to the macmall site its very clear they offer a $75 rebate for the iMac I order until September 30th. Of course they have a 20 day window after SHIPMENT to receive a rebate. The letter they wrote me was generated Aug 29th 2007 and I was in my mailbox... read full review »

Ordered a couch in June and that was to be originally delivered in 5 working days. Has now been 3 months and their web site claims to have no knowledge of my account. They did acknowledge it earlier and my credit card company has certainly been debited for the money they took. Beware! read full review »

Our family of 4 rented a 3 bedroom, 2 bath apartment in Paris for 6 nights,7 days through Panache One World Travel based out of Cohasset, Mass. We didn't have hot water the entire length of our stay. The company made arrangements for us to use a hotel room across the street and down one block for showering. This inconvenience cost us time each day for each one of us to shower, and it cost us extra money to eat out every day as I wasn't going to wash dishes in cold water (especially while on a vacation of a life-time.) At night... read full review »

After canceling my order, I continued to receive the product and further charges. When I called to complain, they said I never canceled that portion of the order only another part. I had to again cancel and send the product back. This resulted with problems with my credit card. Beware people! read full review »

I purchased a vehicle in San Antonio, TX 4 months ago. Reading the other complaints I would hope in time that the State of Texas wakes up to the unlawful practices of DriveTime. Though my car is running very well, it is not because of DriveTime's mechanics. In fact the mechanics had no idea what they were doing and literally cut my horn wires. My only reason to go to DriveTime is because I am self-employed and the dealerships in Texas want to see "real employment", why the State of Texas does not see self-employment... read full review »

I opened this account by mail about a month ago. I called today to inquire about my PIN as it hadn't arrived. The "security" guy asked me a series of questions. He told me that my home address didn't match up--that it came back under someone else's name. Well, I hold the title, I own the house. After a few back and fourths, he became very rude and threatened to cancel my account. I asked to speak to his supervisor--he told me she'd be in "sometime next week." This is exactly the kind of horror... read full review »

Erie Insurance Group www.erieinsurance.com Buyer Beware! Erie's Family Life Policy: Customer Service is awful! They are rude, clueless and can't tell you anything. They had to outsource administrative work! Please shop elsewhere, you will be glad you did! read full review »

Yesterday I purchased Ice Coffee and through the straw a small roach came through and landed in my mouth. I never was so upset in my life. OMG beware! read full review »

I ordered 3 Canon E31/E40 toner Cartridges for or church copier. They did not work. I returned for replacement or money back as web site said. That was on June of 2006. I have contacted company on several occasions and was told would be shipped in 2 weeks. Still have not rec'd replacements or money back even after letters, emails, and calls. No response to any of these. read full review »

Direcway was a better service , least if u hit fab after several hours u could surf again... Now with hughes u lock out for 24 hours, I'm on fab now and its slower then when i had dialup at 24,600 bps. I think they add megs to the usage cause i know i didn't download what they stated. I know for a fact there usage page missed 2 days and they put me on fab. Called and talked to a guy from india that i couldn't hardly understand... He agreed with me and said they where upgrading there software and a lot of people where hit with... read full review »

I really thought it ironic that DELL "gave me" an opportunity to rate a recent purchase. This happened to be the second AC adapter I had to get from DELL, the first was sent no charge and I paid for the second. I have been very unhappy with my DELL purchase. Refer to CASE # 166868909. My computer would overheat even with the fan on and I was told that since the 1 year warranty had just expired there was nothing that could be done. This on a computer that was barely one year old! My calls to DELL got nowhere. I was given no compensation... read full review »

I shopped at http://www.barstoolhouse.com which belongs to Gatelys group in June. Just after I paid for the bar stools, I talked to one of the customer service associates and I discovered that the company doesn't post the right schedule for delivery on the internet site. They canceled the order and they said that they will refund the amount in 2 week. 3 months passed, they still didn't refund my money, plus when I reach the customer service after waiting 1 hour(I am not exaggerating), as soon as they understand my problem, they... read full review »

On July 28, 2007 we went to Boat Tunes located at 307 N Goldenrod Road, Orlando, FL. We were looking for a used lower unit for a Mercury 115 hp. The sales person, Dave, had us look at several diagrams to try and figure out what type of motor we had. We were unsure, so we offered to go and get the serial numbers to verify. He told us not to worry and to come and look at a used one he had in stock. We did, and it looked good and the price seemed reasonable. We attempted to call our repair man at that point to verify it would work with our... read full review »

Capital One www.capitalone.com Capital One Credit card, The no hassle credit card, What is in your wallet? It won't be Capital One for much longer. We purchased a year of Sun Rocket VOIP phone service on June 21st. On July 19th we were informed that Sun Rocket was bankrupt, we had never even used the service. We were billed and had paid on June 21st (the last day of our billing cycle. We called Capital One, spoke to Eric who reassured us that because it was under 30 days that Capital One would credit back the account. They did... read full review »

T-Mobile USA www.t-mobile.com I bought a Samsung T809 from T-Mobile. It sh*t the bed, and they told me they wouldn't have anything to do with a new phone or a refund. Don't go to T-Mobile for phones or service. read full review »

I took my Taurus in for repair because the front end was shaking. I discovered that there is a recall on defective springs which were broken and replaced for free, however, after a $200 repair on defective sway bars. I was then informed that I have the exact same problem on both rear tires. Defective springs and sway bars that need replaced for $750. Ford would not cover the repair even though the repairman said it was common among all ford products and that I better have them fixed before they snap in half and puncture my tires. This had... read full review »

Vandergriff Honda - Arlington, TX www.vandergriffhonda.com Vandergriff Honda of Arlington Texas did me wrong. I purchased a 2007 Dodge Charger from them on Sept1, 2007. When I was test driving the car I noticed the car pulling to the right. When I returned I checked the tires and there was Sawtooth edges on the tires meaning the car has a front end alignment problem. Well the salesman told me if they would fix it we would have a deal? I said yes and the salesman took the car to the service department. I purchased the car and the... read full review »

Serta mattress purchased from American Mattress Elmhurst Illinois In May of 2006, I purchased a $1,200 Serta mattress and box spring from American Mattress. I had a Serta over 10 years and it was time to replace it, so I purchased another Serta. The bed that was delivered was damaged (the ticking was picked and pulled and looked dirty). While the bed frame was being put together on my hardwood floor, it was dropped and scraped and left a gouge in the floor. I had to call the store and after a few more calls, I did get another mattress (had to... read full review »

Olympic Pools - Whitehall, PA / Pool Filter I went to Olympic pools in Macungie, PA to find out about a filter for my seasonal above ground pool. The person who was "assisting" us was rude and nasty. He sold us a filter for the pool, but he later told us that it would not work for this pool. When we got home with the filter, it was not assembled, it was missing hardware to assemble it and there were no directions or warranty information. I decided to return the pool filter to this store. When I got there, the man behind the... read full review »

MyDollarShop.com Actually, I was not ripped of by this company. But I came very close to being ripped off. I actually had my personal information filled in when I clicked on the T & C's. They are currently offering a "Free" online Dollar Shop, but upon reading the Terms and Conditions [T & C's] discovered that this "Free" store which supposedly included the waiving of franchise fees, and training, was $479.40 year [$39.95 x 12] every year. In addition to the monthly cost, the T & C's require... read full review »

These people called and offered a product I would get their product information in the mail, I never received them and called them about it and basically got a "Oh well, too bad" from them. But yet they did charge me the initial $19.95 then $59 for the next 2 months until I figured it out. Then they had the nerve to say that I should be grateful that they canceled my membership and would not get charged again. For what? I never received anything... at all. What a major SCAM. They have a customer service person Mrs Baker who had no interest at all in helping me resolve this, along with Ebony. read full review »

I bought the Google Black Book over a month ago, this book is nothing more than some rehashed remade stuff that you can get for free from Google, Yahoo MSN or just a simple search. It is for beginners, When I asked for my money back they sent a nice letter stating NO cant do it. So don't but this book it is a SCAM... read full review »

I have worked in the customer service field for 10 years and never had I experienced what I experienced with Aarons furniture general manager named Keith. This store is located in Columbia South Carolina on 2 notch road. I recently gave birth to a baby, I work full time and attend graduate school full time. My computer blew up so I needed another one in a hurry. My appointment time was suppose to be from 1-5. My computer wasn't delivered until 6:30. I understand things happen. But it would have made sense to call me and let me know... read full review »

Yahoo voice automatically charges my debit card $2.99 (yes, 3 bucks) a month for my phone number and incoming calls. I have had funds on that card. On the day they tried to bill me, THEY had a problem, yet another company's payment went through just fine. Payments and deposits all month were fine, BUT Yahoo's. All this month, I got emails saying they couldn't get payment, yet when I SCOURED their website AND called them, I could not make a payment as they do not let you, only automatically by a system that apparently i... read full review »

National Pen Company is a promotional gift company. On the literature they sent us and on their Website, www.pens.com, it clearly mentions that 2008 calendars will ship within 7 days or less. We placed an order with them on August 27, 2007 for a promotional event schedules for Sept 18, thinking we have plenty of time. After a week of multiple phone call and assurances that order is fine finally on Sept 4, 8 days after the order was placed here is what they mentioned: The 7 days promise is actually for 7 days after completion of production... read full review »

On Friday August 24 at approximately 3:30 pm, I stopped into the store located in the McKinley Mall area. I was looking for living room furniture for a house I just purchased. During the first 15 minutes I was in the store, more than 3 associates passed me without greeting me or offering to help me - the only way I was able to get any help was by walking through the entire store to the area near the service desk where most of the associates had congregated. When I was finally approached by an associate, the experience was very negative. He... read full review »

Ubisoft www.ubi.com Having purchased the FPS game Call Of Juarez to install on a Windows Server 2003 machine located at an ISP I discovered just how bad UBISoft customer service is. Now not checking to see if the game would run on server 2003 is my fault but everything else that happened after that illustrates how bad UBISoft CSR's can be. As the game wouldn't run on Windows 2003 I thought I may as well play the game on my gaming computer and just enjoy the game. What I got was a frustrating 3 hour period of "will it... read full review »

SelectQuote www.selectquote.com SelectQuote, on line insurance brokers. Service is terrible, communications terrible. In summary, after 4 months of missteps, I am still waiting for my final quote. I would not recommend SelectQuote. read full review »

Our new 3 month old car got hit from the rear by a USAA customer who was also hit from behind. However the USAA customer did not take the particulars of the 3rd car so we claimed USAA instead. USAA came back and denied our $150 claim for a bumper trim replacement, claiming that their customer was not at fault as she was pushed into our car. I disagree with that decision as her customer WAS AT FAULT for letting the 3rd driver go. USAA has been terrible to work with as their customer service representative keep insisting that it was not... read full review »