"Consumer Reviews on Companies, Products and Services"

LOCATION: United States

Sango
September 13, 2007
The Sango coffee cup model # 4933 ( china ), has a defect hairline crack from upper ream to below handle on three of the cups in the set. The defect did not become noticeable until after 90 days. I am not expecting compensation because of the delay in reporting but feel you should become aware of this faulty merchandise. read full review »
Filled under: Services Location: United States
Old Navy
September 13, 2007
I received a request of credit from Old Navy. I didn't ever apply for Credit from Old Navy. I think this needs to be investigated as someone is using my information to request credit. This seems to be credit fraud! read full review »
Filled under: Services Location: United States
UlltimateDVDShop
September 13, 2007
I order a television series the complete seasons and spent $179.00. I have not received my product either. I have tried to call and no answer, I have also e-mailed them and have gotten no answer in return... They are a rip off... read full review »
Filled under: Entertainment Location: United States
Bidfuel
September 13, 2007
I signed up to be part of an online survey group and somehow after using my debit card to purchase a cd which contained an eBay starter kit 14 trial or something. I contacted this Bidfuel company and canceled my free 14 day trial. I thought that this was taken care of until my wife (who handles the bills) said we were overdrawn. Bidfuel did not cancel my trial and contends they never received my cancellation call back in June. An examination of my online bank ledger revealed that they have been taking $39.00 out of my account on a monthly... read full review »
Filled under: Business & Finances Location: United States
AT&T Communications Inc. / SBC Communications Inc.
September 13, 2007
Call center, on hold for over 30 minutes without an answer to redeem a phone card sent "in appreciation" of my business. Some sign of appreciation. Also, they say the call center is open till 9:00 but call at 8:45 and they say they are closed. "Excellent customer service"? I don't think so! read full review »
Filled under: Services Location: United States
Tri-Clear
September 13, 2007
Signed up for the free trial (small bottles) and was charged (unauthorized) to credit card another $75.90. 'Scott' was rude and said I had to return the product and would still be charged $29.90 for restocking, even though it was used. Was also not told up front I needed a number sent in off the outside box long recycled. This is a scam. It is a poor product that does not work. read full review »
Filled under: Business & Finances Location: United States
Onlingo Spanish CD's
September 13, 2007
I received an $80.00 charge on my credit card. I received countless calls at home regarding unwanted products. Somehow this company had gotten a hold of my credit card number and shipped me product and then charged my credit card as a signed purchase!!! I am furious and have already contacted the Better Business Bureau and the Department of consumer Affairs in my state. I have contacted all my friends and let them now what has happened to me and have requested them to report solicition from Onlingo and it's affiliated companies. This i... read full review »
Filled under: Business & Finances Location: United States
Newport News / www.Newport-News.com
September 13, 2007
Newport News www.newport-news.com In 2005, I purchased three items from the website of Newport News Catalog. I was going to use the deferred billing(July purchase billed in October) but was emailed that this was not available to ATM card purchases. So the items were billed individually from my bank account plus tax and delivery. In October, the items were billed again from my bank account, so I called my bank and asked that they not pay the items again and they reversed the charges and investigated it with Newport News. As I... read full review »
Filled under: Lifestyle Location: United States
Panacer / Rebates
September 13, 2007
On March, 14th 2007 I ordered a GEM LCD 17' monitor which had a rebate of $110 ($90 + $20). I sent the rebate timely with all the required documentation and waited patiently for 12-14 weeks as stated by the offer. It's been 23 weeks and I haven't received the rebate payment, I have called 4 different times and was told the check would be sent 'this Friday' but nothing is in the mail making me think this is not a serious business. If I don't hear from this company in the next few days I will sacrifice even... read full review »
Filled under: Electronics Location: United States
GMC Housing / Woodland Estates
September 13, 2007
Refurbished Homes Woodland Estates 4797 S. 4th Street Kalamazoo, Mi 49009, US www.gmchousing.com My family and I moved in the the Manufactured Home Community of Woodland Estates in Kalamazoo, in the Spring of 2007. We were told the house we were sold was "REFURBISHED". After we moved in and everything was turned on we realized that not only was the issues of the home covered up but this home was not "REFURBISHED" at all. About the only thing that was "REFURBISHED" about it was a fresh coat of paint and new... read full review »
Filled under: Business & Finances Location: United States
KoolSpace / Vintage Keeper Interkool
September 13, 2007
After 3 years the company does not back up the unit. They do store parts and offer no solution. Other than hanging up the phone on you. Service and support is key a company success and they are lacking. The did not even try to sell me a new one! Go figure, mine is not working and they did not offer to sell me one. I would avoid the company, unless you like rude, condescending people who have no technical expertise guarding your wine. read full review »
Filled under: Services Location: United States
World Foot Locker - Calumet City, IL
September 13, 2007
I bought a Michael Jordan jersey from World Footlocker in the River Oaks Center, in Calumet City, IL, which was silver, yellow, and white on the shoulders on 2007-08-21. It had no price tag on it so normally, I had a second jersey sent up to the register so it can be scanned for the price. This was the only size left that would fit me so I went for it. The jersey sat in the bag it came in for two weeks straight. I never put it on, not even to try it on. The jersey was totally unworn. I attempted to take it back and that's where the... read full review »
Filled under: Lifestyle Location: United States
World Educational Services (WES)
September 13, 2007
World Educational Services (WES) www.wes.org I submitted an application to get my college grades evaluated by WES in December/06. Paid the $175.00 in required fees, got the original documents sent directly from my college in Brazil ( 3 times) and never got my evaluation done because WES claims there is one translation missing-which they have the original, but refuse to fax me a copy to take to the translator. Because of their poor ability on handling information, I missed an opportunity to get benefits from 'Tuition Waiver... read full review »
Filled under: Education Location: United States
Keyes European - Van Nuys, CA
September 13, 2007
Keyes European www.keyes.mercedescenter.com Keyes was very happy to take my money when I paid cash for a new E350, but once they cashed my check I no longer exist to them. The credit department made a major error regarding giving me the proper information for transferring my insurance and then denied it and told me they didn't want to hear about it and hung up on me. I used the Keyes Collision Center in Van Nuys to repair damages sustained when someone on a cell phone ran through a stop sign and hit my new car. The rear... read full review »
Filled under: Automotive Location: United States
Net10 & Tracfone
September 13, 2007
After being Net10 customers for 2 years and regularly using 3 of their phones in our family, we bought a new phone for one family member and attempted to port the old Net10 number to the new phone. The SIM card sent didn't work, so we called customer service. Long story short, after they removed all the minutes from the old phone, they couldn't get the new phone to work so this family member was left with NO phone at all. 4 nights of endless calls to various countries, waiting on hold off/on for 1-1.5 hours each night, we were... read full review »
Filled under: Electronics Location: United States
HiProfile, LLC
September 12, 2007
Unless you want to pay thousands of dollars to have your resume rewritten, do not do business with these people. Complaint #1 - they use deceptive sales practices They contacted me claiming that I fit the profile of several jobs they were trying to fill. I worked with them for over two months and they never introduced me to a single opportunity. (I found a job on my own.) Complaint #2 - their agreement is ambiguous and/or deceptive The agreement requires a non-refundable retainer. It is clear spelled out that the retainer... read full review »
Filled under: Lifestyle Location: United States
wwwOnlinSupplier.com
September 12, 2007
I have been being charged $49.95 a month on my credit card by this company for months. The phone # is on my statement but always getting a recording to email complaints or questions to [email protected] but they all get returned as failed delivery! Help, I don't even know what these people supposedly do but they aren't doing anything for me! Darla. read full review »
Filled under: Websites Location: United States
Momentum Direct / Weightloss Powder
September 12, 2007
I never received product. I called them out on it because they charged my account again. I left them a message stating I was pressing charges if they didn't give my money back. So I got my money back. But now they have charged me twice., and when I try to call them, I get a machine who likes to repeat itself and then the line goes busy. Beware! read full review »
Filled under: Lifestyle Location: United States
Mitsubishi /WS-48311 Projection TV
September 12, 2007
I purchased this HD upgradeable rear projection tv about 5 years ago, and I was generally please with it's performance. In the owners guide that came with the stated in the form of a promise that "We will engineer and manufacture the upgrades necessary so the HD-Upgradeable television you purchased today can be made compatible with near-future advances in digital television and digital interconnectivity". Since when my 2003 model tv was not equipped with a HDMI input when it was manufactured, I tried to find out from Mitsubishi if... read full review »
Filled under: Electronics Location: United States
Juniper Bank (Barclays of Delaware)
September 12, 2007
In addition to sending a documented complaint to Juniper, I've filed complaints with the Delaware attorney general and the Delaware Better Business Bureau. I called Juniper's automated hotline in June for my balance, and sent a payment for the full amount with a note to close the account. I received the July statement with a $10 "finance charge." Since 1) I had cut up my card when I canceled; 2) Juniper's monthly statements include only the last four digits of your acct. no.; and 3) their customer service line... read full review »
Filled under: Business & Finances Location: United States
Sears (Bradley, WV Crossroads Mall)
September 12, 2007
A friend of mine was just terminated because of a $60.00 mistake on a customers order and was interrogated for about two and a half hours not to mention all of the mental stress that was involved. Sears need to stop treating employees like dogs and treating them with respect, because they are not just employees they are friends and family of consumers. Needless to say I will no longer be giving my business to Sears or K-mart. read full review »
Filled under: Home & Garden Location: United States
HP - HP Pavilion Notebook
September 12, 2007
I am having a nightmare of a time getting HP to inform me of the location and status of my computer. The wireless network card on my daughter's Pavilion notebook suddenly stopped working. After hours on the support line and re-imaging the disk (which wiped out several applications that we will have to re-install) they concluded that its a hardware problem. I turned the computer in at my local Best Buy and that's when the real hell started. They sent it off to HP and tell me that HP confirmed receipt of the computer on... read full review »
Filled under: Electronics Location: United States
Samsung Rebates
September 12, 2007
Till today I have not received my $100 rebate for which I filled out (religiously) and send in on time all of the required items! I received a denial card: "Your item is not eligible" although the add (with a link to the rebate) clearly proves that I and many others on line are being cheated out of their rebate money. My registered complained letter to Samsung was refused! 2 letters to Circuit City were unanswered! This blatant rebate fraud/false advertising should be stopped! My research found over 500 consumers complains on file with... read full review »
Filled under: Electronics Location: United States
D'Pizza
September 12, 2007
To whom it may concern. I called in to order a pizza on Sunday September 9th at 4:59pm, 2007. Normally, I order a large pizza and have it delivered. The pizza quality has always been good and I've not had any problems with the last 6 pizzas I've ordered. Today, I decided to try carryout for the first time since it's still daylight out. When I talked to the person answering the phone calls I said, "Hi, I'd like to order a pizza. Do you have any specials going on?" He responded, "Yes. . . large. . . or two... read full review »
Filled under: Entertainment Location: United States
Best Buy / Geek Squad - Merced, CA
September 12, 2007
A copy of email sent to Best Buy Customer Service: Dear Best Buy Customer Service, I've just returned from a BEST BUY store/service center in Merced California where I have been a loyal and consistent customer for the better part of my life but this is the end to all that. What happened this last time is too much for any customer to bear hence why I feel compelled to take even more time out of my life to inform you and everyone else out there how I got ripped off from BEST BUY so that they will all think twice about ever doing... read full review »
Filled under: Services Location: United States
Papa John's - Birmingham
September 12, 2007
Around 12am, CDT early 09/09/07, I ordered an X-large, with pepperoni and mushrooms, with a side order of garlic sticks. The Papa Johns location didn't close until 2am. They informed me it would be an 1.5 hours before the driver could get to me. I gave them my credit card info and the order went through. I waited for almost 2 hours. The driver arrived at the gate. However, the gate closed. So, the driver appeared to be looking up my code. I was standing outside waiting. Then the driver turned around and took off. The management... read full review »
Filled under: Entertainment Location: United States
Philips DVD Home Theater System
September 12, 2007
On July 23, 2007 i purchased a Philips DVD Home Theater System. On Sep 1, 2007 it was no longer working. It would not eject the DVD, would not play or do anything. I called Philips and was told I first have to mail them the component at my expense and it would take a minimum of 2 to 3 weeks business days for them to send me a replacement. I'm upset because first of all the component should not have problems this soon and I should not have to spend my money returning it. Good Customer Service would have mailed out a new component along with packaging/postal materials for the item that will be returned. read full review »
Filled under: Electronics Location: United States
Magic Forest Park - Lake George, New York
September 12, 2007
I visited this park while vacationing in the Lake George area on August 11, 2007. I LOVE Lake George - it's great, but this place! First - they charge adults so much to get in, but adults can only go on maybe 2 rides. I was almost 7 months pregnant at the time, so I couldn't go on anything. I asked for reduced admission and was gruffly told no... My son wanted to go so what could I do? The place is so dirty and outdated - the rides didn't even look safe - so I would only let my son go on whatever did NOT leave the... read full review »
Filled under: Miscellaneous Location: United States
Cox Phone Service
September 12, 2007
We lost phone service on 7-24-2007. After numerous e-mails and calls to report our outage it has not been taken care of. They were advised someone is here 24-7. I have 2 elderly ladies one 90 and one 80 who cannot use cell phone and are in need of medical attention regularly. It has been impossible for me to leave the house as a result my income has suffered greatly. I have filed with FCC and SCC so far nothing. Please dont put yourself in this position. Think before you change your service. read full review »
Filled under: Services Location: United States
Consumer Depot
September 12, 2007
In July 2007 I purchased a 1GB Flash Memory Drive from Consumer Depot. When I opened the box it did not work. It was completely dead. In addition, it was obviously not new, there was no original packaging and there was some tape gunk stuck to the side of it. On their website there was no mention of the fact that what I was ordering was a used unit. This is fraud. I attempted to contact them to obtain a replacement or refund and they refused to do anything. read full review »
Filled under: Services Location: United States
99 Chevy Blazer
September 12, 2007
I was so happy to buy my first car, I found a nice 99 Chevy blazer with a 4.3, I did beat up on it like any other 17 year old would, but nothing to crazy well as you might have guessed the motor suddenly went out while on the highway doing about 50, no warnings, no knocking just died. So I had to break down and buy a replace a new motor. Well I joined the navy {which means I am broke all the time} and I drove it from Shreveport, LA to Virginia beach when I got stationed there, well the second day I had it there they rear end stripped out... read full review »
Filled under: Automotive Location: United States
Sonics Drive-In
September 12, 2007
I ordered thru the drive thru and i couldn't understand anything they said and and i had to ask over and over. When i gave the cashier the money and she dropped the change i had to give her more change when i got my change back she thought i was giving her a tip. When i got home the food was not fresh and cold so i called to speak to the manager. I asked for a 1-800 number he said there was no one, so later he attempted to find one and could not. I paid 14.56 basically for nothing! read full review »
Filled under: Lifestyle Location: United States
Trilegiant
September 12, 2007
I enrolled into the membership with GreatFunsite in conjunction with a purchase I made with priceline.com as the website promised a 15% cashback on my purchase with Priceline. The membership was free for the first 30 days following which unless I canceled I would be charged $11.99. On July 23, 29 days after enrollment, I called to cancel my membership (membership # 55305968, username SHAH1281) and was given a cancellation code MJ1001790723. Despite this, I was charged $11.99 on August and September 07, 2007. Multiple attempts to talk... read full review »
Filled under: Business & Finances Location: United States
eClubUSA
September 12, 2007
EClubUSA (aka players vacation club, my computer club) has made two withdrawals from my account, without my authorization. read full review »
Filled under: Business & Finances Location: United States
The Smart Circle (Direct TV)
September 12, 2007
We ordered Direct TV from a salesman who came to our door on Sept. 9th. We were supposed to have our service installed on the next day between 1 and 5. No show, and no call. I tried to get ahold of the salesman, Kris K0sciclniak, left him a message, no call back. Finally got ahold of the company, The Smart Circle, and they promised to be out on Tuesday the 11th between 5 and 7. They called and said they couldn't make it again, and would come today, the 12th, between 12 and 3. I called to make sure this time, and they said they had... read full review »
Filled under: Entertainment Location: United States
Ferrellgas Three Bridges, N.J.
September 12, 2007
Ever since we made a new account with this company we would have to call to get our gas tank filled, which was okay with us. The problems began shortly after during the summer of 2004 when we called up and did not come for 2 or 3 weeks until we called again. So at least twice a year we have to boil water to take showers because we would call, the gas runs out and they won't come. A week ago, after waiting 3 weeks for delivery, a new driver came and told us that we need our tank moved away from the door and the AC machine and that... read full review »
Filled under: Services Location: United States
Randall Noe Hyundai Terrell, Tx
September 12, 2007
I recently purchased my second vehicle from Randall Noe Hyundai and while the sales experience and negotiations went very well, the finance experience left a lot to be desired. When a customer has finished with the sales negotiations you should not have to negotiate with the finance department. (I already had my own financing). All I expect to happen is to sign the paperwork. Instead we played the shell game of either you use our financing or you lose the Hyundai rebates. OK, I'll go with your financing, then we had to play the interest... read full review »
Filled under: Automotive Location: United States
Delta
September 12, 2007
I had reservation to fly to Romania, from Columbus Ohio for September 26, 2007. Due to sudden change in my parents health, that needed hospitalization, I had to change my departure to September 14, 2007. When I made the change and new reservation was completed, I (I asked) was told that if I present a document that reflects my situation, I will have the $200 penalty fee deducted from my price, but when I arrived at the airport the collect my ticket I was surprised to find out that there was no reservation and also, to have a new one issued I... read full review »
Filled under: Travel Location: United States
ACH Web-Single
September 12, 2007
This company charge my Credit Card, for something I did not order or need, I try to get my money back but they said no. Beware of this company, I have no indeed how they got my information. read full review »
Filled under: Business & Finances Location: United States
Victoria's Secret / www.VictoriasSecret.com
September 12, 2007
It seems that every time I order something silk from Victoria's Secret, I get something either polyester or rayon. In several cases, the items were labeled silk on the tag as well as the web site and catalog. Other times, the items were labeled correctly as polyester or rayon on the tag, but Victoria's Secret was advertising them as silk on both the web site and in their catalogs. I have complained and returned the merchandise in each case, and VS has never corrected even the web site descriptions of the items. (I can provide some... read full review »
Filled under: Lifestyle Location: United States

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