My family and I ate lunch at this restaurant today and I had to swipe a LIVE roach off the dirty table so we could sit down. I was already disgusted but my family insisted we go ahead and try to eat. As we were eating, I looked behind my daughter who was sitting across from me and noticed in the corner behind the booth seat, was a large spider with several eggs ready to hatch! There was food on the walls, some of the tables were broken and falling over, the floor was filthy and most of the tables hadn't been wiped down. The food was awful... read full review »

Comcast www.comcast.com As an intro rate was about to expire I got a call from Veronica. She told me about the digital package and its intro rate was actually lower than the rate I was at currently. I made a point to ask her "after the intro period what will I be paying" her response was "less than you are paying now" 6 months later I get a bill $40 more than before and $30 more than I was expecting. Comcast customer service wouldn't help. Basically they said I was being charged what their computer said I was suppose to pay and they wouldn't do anything. read full review »

Just wanted everyone to know that Staples DOES NOT stand by it's 110% pricing policy. I brought an add from another store within 2 days after I purchased the same item at Staples. They matched the price, however the woman manger stated that Staples discontinued it's 110% price refund a few days earlier. Yet it was clearly displayed on the counter by the customer service register. When I questioned why the sign was still up, she said she was too busy at school to remove it. I than told her I wanted to return the item and not have them... read full review »

Fujitsu Computer Systems www.fujitsupc.com Bought a Fujitsu tablet PC one year before paying top dollars(About $2200). Instead of buying a cheaper model from some other manufacturer, the reason I bought an expensive Fujitsu tablet pc is mainly because they were advertising everywhere that "Taking tablet pc reliability to the end o earth and beyond" in their website. But within three months its audio system stopped working. I requested them to replace the tablet PC as it was just 3 months and I believed it has a manufacturing... read full review »

BargainPriceWholesale.com Motorcycle Saddle Bags The saddle bags BargainPriceWholesale.com sent were not what i ordered the email address is not valid and the phone is disconnected im losing $120 to a person i cant contact. read full review »

CitiFinancial Retail Services www.citifinancialretailservices.com On 6/2/07 I set up automatic payment to Citifinancial through 5/3 bank's bill pay service. Prior due dates had been the 6th of the month so I set up scheduled payments to be sent 72 hours prior, the 3rd of each month. Unfortunately 8/3/07 was on a Saturday and 9/3/07 was Labor Day. Hence the payments weren't processed until 8/7 and 9/7 respectively. Therefore I was charged two months late fees inn addition to finance charges on the account. The customer service... read full review »

Dentrix Dental Practice Management Software Systems www.dentrix.com Very expensive software and support agreement. Yet both are deficient. Software (G2) was released with many bugs many months ago. And still waiting for fixes. Support for those fixes is enabled only through an expensive support agreement. They promised a repair patch would be available right away, and weeks later still waiting. Meanwhile our dental practice has to 'limp' with a faulty software. Today, they do not even return calls or e-mails anymore. While the... read full review »

This company likes to call your home around the dinner hour and request donations on behalf of your local Police Department. The only problem is NO local Police Department anywhere in the US will ever ask for donations over the phone. EVER!!! Do not give to them they are con artist looking for suckers to donate them. Be careful and do not give them any information about them. read full review »

A&E Factory Service - Richmond, VA www.aefactoryservice.com My electric dryer started making an electrical frying noise along with a burning smell during a load. We shut the dryer off, and the burning and frying continued, so I had to shut off the breaker immediately to stop the problem and prevent a fire. I called the Whirlpool service line after hours and used the automated system to set up an appt. The A&E technician showed up during the promised time in the morning, told my wife (I was a work) that there was no power and... read full review »

I have had a horrendous experience shopping with Value City Furniture. The people at the store were just as nice as could be, and several of our pieces have defects, small enough we decided to overlook, but the delivery is ridiculous! We were first offered two separate days to have our furniture delivered. We declined and said we'd rather wait for the second day, just to have everything delivered at once. They said that was fine. A few days before the delivery, they called to let us know that one of the items would not be available... read full review »

In March of 2005 I purchased a $1,250 General Electric side-by-side stainless steel refrigerator and less than three years later it dies! How could this be unless GE is using inferior materials and finds it acceptable to market poorly made products? I had to pay $116.00 to have it repaired. I wrote to the CEO of the company, Jeffrey Immelt and he had one of his underlings call me. They couldn't even leave a toll-free number for me to call them back. This underling of Mr. Immelt expressed no compassion whatsoever. He told me their... read full review »

First they mark up the riding toy by $30 over the manufacturers site then say they are discounting it $20 and shipping the next day. When there was no shipping confirmation after three days I wrote to ask and received a reply that it was shipped the same day. a week later I could not track shipping and called to learn that shipping meant printing a label not sticking it on a box and putting it in the mail. So much for my grand son's birthday! Stay away from this site. read full review »

I was scammed by Value Pluse, I promised a $40.00 Gas Rebate. When I tried to retrieve it on line WITH my Subscriber Number the web site did not exist. WATCH OUT! read full review »

Does anyone know what can be done about AT&T Wireless service? My calls drop, my signal bar is "one or two" strength. AT&T indicates that they DO NOT HAVE TO GUARANTEE SERVICE. But, depending on the rep I speak with, here is their response: *we have no towers in the area, *we have two towers and cannot understand why no service*it's your phone*when Cingular switched to AT&T, it affected the towers*and NO we cannot allow you out of your legal contract which expires in April 2008. I have 3 phones on the family plan; but I'm not an important client. I've used ATT/Cingular for 9 years... this is my reward.... read full review »

My wife and son went to Ireland on vacation, she booked a car rental with EUROPCAR through the ORBITZ website. When it was booked it stated that CDW (Collision Damage Waiver) was included in the price. When she got there to pick up the car they said that the CDW was not included and she could not get a car without it. So they canceled her reservation and made another for her at a substantially higher rate. She did not print out the sheet that had about the CDW being included so she was stuck, either get the car or walk. So she had to pay... read full review »

Dover Oil Company 239 Dover Rd Toms River, NJ 08757 (732) 349-1551 www.doveroilcompany.com I talked to one of the owners of Dover Oil in South Toms River, NJ and received, what I thought to be a price of pumping out my existing oil from my underground tank and then having them remove the tank and dispose of it. During this process, they were going to place a new oil tank in the basement and connect it up then pump the remaining oil back into the new tank with a filling of the new tank. I had the other owner Robert... read full review »

Didn't clean the stove well; still smoked after he left. When asked about the quality of the job, he became very angry. He gave poor advice about how hot to run the stove; if his advice were followed, it would create a fire hazard. This man under charges, and "you get what you pay for." read full review »

I can't get them to return my calls at all for repairs that need to be done to my pool cover! I've called all over trying to buy the parts I need directly from the manufacturers and they keep referring me back to Aquamatic to purchase the parts and they won't call me back. I am willing to pay for the repairs. Apparently the parts are proprietary to this application so you can't get them anywhere else. It is a $10k cover. Supposedly the cover has a 20 year warranty and it is only 8 years old. It is too expensive to just replace for a $100 part. Ahhhh! read full review »

I had an terrible experience with Plano Roofing. Owner is incompetent and does not follow up on complaints. Don't use them! read full review »

I ordered an inflatable water slide from www.monsterbounce.com (one of Gately's business names) in June and just received the product two weeks ago but come to find out it is not even the slide I ordered and there is a hole in it!!! Can't get in touch with the company via phone or email to even try to resolve the issue and get a full refund. I've already filed a complaint to the Better Business Bureau and if you search bbb.org you will find that there have been 222 complaints about this company in the last 36 months. They... read full review »

Apex Mortgage dba Aapex Mortgage 213 W Bloomingdale Ave, Brandon, FL - (813) 654-9035 www.aapexmortgage.com They are still advertising being licensed in states they were kicked out of. MD, GA, CA and others have issued Cease and Desist Orders against them due to their deceptive business practices. They have also not paid their employees and loan officers, some in months. Their advertising methods and deceptive business practices should have them kicked off Internet advertising. read full review »

KMart 4210 Wheaton Way, Bremerton, WA - (360) 377-3871 www.kmart.com I went to kmart today to get a few things. They were having their 50-70% off sale this weekend. When I was done shopping I went to get in line and none of the cash registers were open, a huge line that went almost the full length of the store was waiting to get taken care of by one person and that person was working the customer service desk. The lady called for cashiers to come up front but no one came. After about 5 minutes a woman came and all the people at the... read full review »

Acifica, Inc. shop.vendio.com/evan2002/store.html I ordered motorcycle saddlebags as a surprise for my husband's birthday. The items on the website appeared to be quality merchandise for a much lower price than I had found at the dealer. When I sent my initial email inquiring about the compatibility to the motorcycle, I received an email back in about 3 minutes. I was assured in that email that these saddlebags were compatible with his motorcycle and that they were their most popular seller. I ordered them. Upon receipt-Happy... read full review »

Talking about the live stop program, my wife was stop Wednesday evening for expired registration 6/07 she provided license and Insurance to the officer, he gave her 2 tickets one for sticker on the plate 117.00 and the other one for the registration itself for 179.00 also had the tow truck come and tow the car away that cost 148.00 and almost forgot 75.00 for the judge at traffic court. My wife has a clean record no tickets, and we only live 3 blocks away from were he stopped her. She told the officer that we just moved a month ago &... read full review »

World Wide Aquatics www.worldwideaquatics.com BUYERS BEWARE!!! I ordered swim buoys from World Wide Aquatics 3 months ago and nothing delivered. Non-existent customer service compounds the problem, especially now their website is nowhere to be found...! David Kaput White Plains, NY read full review »

Direct Star TV www.directstartv.com DirecTV www.directv.com On June 12, 2007 I placed an online order with Direct Star Tv for a package called the Directv Plus Package which offered the following: 185+ channels Free DVR (DVR service included) Free HBO Showtime and Cinemax for 3 months Get everything for just $39.99 a month for 10 months Free installation Up to 4 rooms installed The installation by Directstartv was very quick and efficient and I have no complaints about the installation which I... read full review »

YouTube youtube.com Most people have heard of youtube.com... It can be a great place for entertainment but they dont know its dark side. I had a site called 'whyislamsucks' & spoke frequently about things about Islam that I found weird & disturbing. My favorites on my site was hacked & I was forced to change my password 4 times to try to save my site. I got tired of the stupidity & deleted my site. Youtube allows people to hack others sites & also post videos on everything from terrorism to hacking. NO... read full review »

Vista BMW of Pompano Beach pompano.vistabmw.com These people are rude, lying and have zero respect for customers. My car was left there on 18th of august for a rear end repair, Victor my advisor said it will take 4 to 5 days with the insurance sup evaluation. I called back to Vista on the 22nd of August and they said the car was all done and they faxed the claim to the insurance company and that they were waiting for the reply. I went up to Vista BMW and saw my car for my self it was in pieces. I called the insurance company and... read full review »

We booked 4 round trip tickets from Detroit to San Francisco and back. When we went to come from from SF to Detroit we found that Spirit had discontinued service to Detroit and were left with no option but to pay $750.00 each to fly home on another airline. Spirit took our money for the return flight and baggage costs and now we are out over $1000. 00 each. All averages of contacting Spirit have been to no avail. read full review »

I ordered my product and my credit card was charged but no product received. I've called numerous customer service numbers that are either out of service or the reps on the other end cannot help. The email addresses to send inquiries to come back undeliverable. Something needs to be done. People beware! read full review »

There are numerous complaints about ordering from Healthy4LIfe (Healthy4Life.com). My assistant and I are researching and doing what we can to get information out there. I did find out that the following site is somehow connected to Healthy4Life. **http://www.thefeastofwealth.com/** The phone number on each of these sites is the same. They won't return calls. The name of the Distributor for the feast is Michael Vincent and he is definitely connected to Healthy4LIfe. More to come--i'm still researching. read full review »

I ordered a futon from Futon Stores (Gately's Family of Stores) on 8-15-07. It was supposed to be shipped between 8/22 and 8/25 by UPS Ground. I have never heard anything else from this company. For awhile they took calls, now their mailbox is full and no one is even pretending to answer the phone. I have also left NUMEROUS e-mails. This is obviously an internet scam and I am MAD! read full review »

I started out as a Chemical Bank customer and was quite happy with their service until Chase took over. It's been down hill for the last 20 years. The final straw was when I spoke to a Customer Service rep to inquire into new fees for withdrawal from non-Chase ATMs on top of the withdrawal fee from the institution you are withdrawing from. I asked when had this practice been put into effect and she told me "It's always been this way." Uh, nooo. "I've been a customer for 20 years and this has not been policy... read full review »

I went to Quiznos Sub store # 4241 by the Financial area in NYC. Ordered a Prime Rib Sub and when I went back to my office to eat it bit into a plastic stopper. Definitely not what I expected to sink my teeth into. read full review »

I purchased a bed from Sleep Train in Vallejo in August of 2006. I was talked into signing up with your credit card company and I took advantage of your deferred interest for a year. I made the final payment and sent it out in July of 2007 before the August due date. I was charged the finance charge because you representatives told me the check was not posted until August 9th 2007. I am very upset with your company and canceled my card on September 18th 2007 because of the lack of help from your representatives. I don't know if this is a... read full review »

Two weeks ago we ordered a futon for our son 12yrs old from the futon store a gatelys store. We were charged immediately the full amount and when we tried to check the status over the past two weeks, no one has answered our emails or calls. When you try to leave a message, the box is full. I cannot believe how these people run that business, I will do everything I can to throw these guys under the bus and protect other customers. DO NOT consider this store or any member of "Gately's family" unbelievable rip off. I hope every wing of this "family of stores" goes under. read full review »

I had my WaMu card service changed to SST. Someone (an employee) used my card without my permission. She didn't know that it was close to the limit and used it for a lot of small purchases. This was in May of 07. I have since then been trying to keep up with their fees of over the limit and them charging me late fees. They are constantly calling me and harassing me. I was never in this situation with any credit card company, ever. I absolutely hate this company. I cancelled my card in May and they seem to be punishing me with... read full review »

I purchased a pair of glasses from Sam's Club Optical less than 6 months ago. I purchased the Scratch Guard coating to be applied to them. To date, my glasses have several markings on both lenses that are jaggered looking. I took my glasses into the club where I purchased them and the lady there said she never saw anything like it. Now, I where my glasses all day long and they are NEVER put in a glass case. I have never dropped my glasses and I only use the cleaner that Sam's Club sells. I wipe them with a soft... read full review »

Kentucky Fried Chicken - North Port, FL I am confused as to why the KFC in North Port, FL 34287 will not honor the advertised special that KFC had on our local TV this week. They said they are not part of KFC and are independently owned. read full review »