I made reservations on line for a King leisure nonsmoking, and that is exactly what it says under Total number of rooms: However, under special requests I indicated non-smoking, late check in. So, even though it indicated I had a non-smoking room, when we checked in they gave us a very, very smoky room including ash trays. We could not stay as my husband has allergies and we had a difficult time finding another hotel at that time of night. read full review »

As the others I have read here, I am being charged $9.95 a month for a service I did not order. I ordered a ONE time credit report, the started being charged $9.95 every month (sometimes twice in a month!). I have emailed them, they said I have to call, I said I wasn't going to sit on the phone for "the next available customer service rep, and since I didn't order the service, they need to cancel it. I have an email saying that they would go ahead and cancel it, to which I replied that I didn't just want it canceled, I... read full review »

NutriSystem Nourish www.nutrisystem.com I ordered this system from the TV commercial. When I got it the food was so bad I could barely eat it. All the items that contained any type of tomato sauce tasted sour and seemed like they were spoiled. The chocolates ware all melted because the food has no dry ice or is not kept cool in any way. So the Arizona heat melted it. They should not be able to get away with the advertisement that is on TV. This stuff is terrible. read full review »

We were at Ramshackels in Leesburg,FL and my husband ordered a long island iced tea and it tasted like DAWN dishsoap... literally. So he kindly sent it back. The same drink with the same straw and print of my lipstick on the glass was brought back out. Half had been dumped out and coke had been added. Well that didn't help the soap taste any. So we simply asked for it to be removed from our bill and we were told it wouldn't be fair to the restaurant because it was a $6 drink. So I suppose it is fair to us to pay for something we couldn't drink. This place has trashy waitresses and POOR customer service! read full review »

Looks like we have to buy a new microwave. I guess Lennar Homes motto "Everything's Included" includes fires. I would just like to warn the owners if you have an over-the-stove GE Spacemaker XL1800 Microwave not to leave the kitchen while you are using it. Ours was only 3 and one-half years old. We baked a potato using the Potato Sensor Button and while my husband went out to grill a steak, I smelled something burning. When I looked in the kitchen the microwave was in flames. The interior ceiling of the microwave is totally... read full review »

The Blockbuster that I am referring to is in Ft. Pierce, Florida on South US Hwy 1. Beware, this location has several issues. Not only does the quality of movies for the birds. Consider yourself lucky if the movie even plays. I have had many problems with dealing with just getting employee's to honor their advertised promotions. Staff members are unwilling, unconcerned with even making sure that movies are in the right cases. On various visits I have come home with the wrong movie disk in the wrong case. After having so many issues and... read full review »

I ordered a free sample with $4.95 shipping charges about 30 days ago. They sent one pill. Now they have sent me 10 pills with out my authorization and are trying to get me to pay $1490.95 plus shipping. They informed me that I hadn't read the terms and conditions. I was finally able to open the terms and conditions after 3/4 of an hour trying. Since they had my sign for the package, they have my signature. I think businesses like these should be shut down immediately and charges filed for fraud, intimidation and just down right... read full review »

On the 6th of August an order for a DVD series, "Whirlybirds", was placed with this company. On August 17th, the total including shipping charges in the amount of $84.67 was charged to my checking account. To date, no confirmation of payment, shipment of merchandise, or status of order has been received. Attempts to get back to the website have failed. The 800 number does not work. Businesses of this type really put other companies with integrity at risk of losing customers due to online issues. Not a happy camper over here. read full review »

Roommate Express www.roommateexpress.com I used Roommate Express and didn't find it helpful, but what really got me, is they put a recurring charge on my credit card. When I called to notify them, there was no one to resolve my issue over the phone and it took 4 days for an email response. One of the men I talked to, Dennis, was downright abusive and said the charge must be my fault. I'm sure someone there could check whether I used the site or not. If I signed up for a recurring charge, it was not my intention. At thi... read full review »

AP9*SHOPPINGESSENTIAL - I have contacted them and told them to no longer charge me for services as I wished to cancel my membership yet they continue to charge my debit card how do I put a stop to this? read full review »

National Small Business Alliance NSBA "BE AWARE... PLEASE... WITH the company from NSBA, which is National Small Business Alliance. This company offers many products for small business but unfortunately all they do is take your money with lies, and even without your authorization, I went to internet and their Advertisement looks very serious, but unfortunately they are thieves, they tell you that they will give you the money back "THE ONE THAT THEY WERE NOT ALLOWED TO TAKE" but with all the phone call and e-mails that you have... read full review »

Do not use or allow your children to use this co. for educational, out of the US, tours. We, myself and 2 sons, were unable to travel to Israel as the war broke out. We were stranded in Switzerland and none of the phone numbers (emergency) worked, had been changed or were not in the infor. packet. Scary, a nightmare, and what if my sons had been alone? I finally (after 1 day) got a hold of EF (by accident), asked for our tickets to be changed to return to the US instead of Isreal. Was told the tickets would be changed and once home wa... read full review »

Bill Cook is a divorce lawyer who takes on all cases and charges lots of $, he does not ever return calls, do what is requested, and I lost about $130,000. in my divorce because he drug things out to make $. He ignored me on almost all issues, I needed primary custody of my sons (abusive ex), needed a restraining order, needed the settlement done right away so as to receive my fair half. The house went up in value and I lost $130,000. In 3 1/2 years, he charged me $17,000. knowing I did not have any $. My credit cards are maxed out, then... read full review »

Beware, the following email is a scam! Dear Bank of America client, You have received this email because you or someone had used your account from different locations.For security purpose, we are required to open an investigation into this matter. In order to safeguard your account, we require that you confirm your banking details. The help speeed up to this process, please access the following link so we ca complete the verification of your Bank of America Online Banking Account registration... read full review »

This is not the first time I used your Company to travel. We do it because we always find what we are looking for, a nice Hotel, Delicious food, drinks and a beautiful place as a resort. to rest and relax. Ritz of Acapulco was nothing like we were expecting!!! We were so disappointed , I don't have words to describe my sadness. It was so expensive and it was all a waist of money. I don't understand how you can sell this package as a 4 Apples Resort... this is not even close to a Resort neither to the 4 apples. Since the... read full review »

Knoxville, TN. Matchmaker Int'l totally sucks! I see by other posts, a lot of people think so too! First, I was guilted or more like bullied by the owner's son into doing it. Instead of the $2500 I was supposed to pay he gave me a deal of $1500 he said and was going to take it out in monthly payments of $182. I said um hello that would be $2000. He quickly got mad and refigured it to $124 and politely told me not to tell the "gentleman" I didn't have to pay full price. Anyway Shane said "you'll never get a... read full review »

I bought an out of the box unit. Did not get the usually ink cartridges that are found in a bix and NOT TOLd that if the printer ink supply was low, they would not give a replacement. The drivers and manuals given to me ere from someone else's box, I assume, since they were not for my model. So, my ink supply was negligible. I returned to the store where the manager told me that I had a $105 discount. (The discount was a fraction of the cost of replacing the cartridges.) I explained that my only recourse was to bring the unit back... read full review »

Bass Player Magazine www.bassplayermagazine.com I subscribed to this magazine by accident. A better magazine with a similar title (Bass Guitar World) confused me and it wasn't until I got an issue in the mail that I realized this was the rag that sucks... edited by bill whooo??? I called the subscription dept because the email from customer service went nowhere. They advised a full refund would be in the mail within 30 days. That was on 10/10/06. I stopped getting the magazine deliveries immediately but still haven't gotten... read full review »

CompUSA - Bakersfield, CA www.compusa.com Dropped my laptop off to be repaired in june, under my compusa tap agreement. Its now been 3 months. They can't fix it and keep sending it back broken. They authorized, then unauthorized a partial credit, so now its sitting around collecting dust. The scam goes like this: "if" they make a repair, they won't tell you what they repaired, so when the computer has the same exact problem again, like this on has, they can claim the same problem was caused by a different part... read full review »

Was issued a certificate to obtain a Gas Coupon for $100 after transporting vehicle to Nevada. No problem with the transport company, they were perfect. The Gas Coupon came from 3rd party as a "promotion". I spoke to the manager at the auto transport and he said the Gas Coupon has caused major headaches. No on has been able to get a refund on their gas purchases. First, you must send in the certificate in order to receive the "coupon booklet" which consisted of a coupon to be filled in with your personal information and again... read full review »

On the 5th of September my four year old had bruises on his knees of which I had not been informed. Earlier that day the lady at the day care made me sign re-registration papers and told me of a rate increase. She kept on insisting that she had told me of this before. She had given me no notice or anything in writing before or even on the 5th. I noticed the bruises on my son's knee and was going to talk to her on the afternoon of the 6th. Her demeanor was loud and extremely argumentative. I told her that the services provided by the day... read full review »

Air Ride Moving & Storage www.airridemoving.com My complaint with Air Ride Moving and Storage is that they broke half of my stuff because of their negligence. They hire nothing but illegals and people with temporary visas who don't care about your stuff. Air Ride Moving and Storage Inc told me that if they pick my stuff up on August 20th, then it would be delivered on September 1st. They picked up my stuff on the 20th of August and delivered to me on the 7th of September. On their website they show a couple of men who look... read full review »

I signed up for unlimited long distance through AT&T when they merged with bell South. I was misled and told that my bill would only be a couple dollars higher. My bill went up $20.00 for a partial month. I then canceled the long distance on 5/16/07. I have since requested numerous times that the long distance service be removed form my phone but they refuse stating it will remain on my phone just make sure no one uses it. There have been calls show up on our bill that were not made by us. I have never encountered having to keep a service I no longer want nor need. read full review »

Barr Real Estate www.barr-re.com I just wanted any college student who is renting at the U of I in Champaign, IL to know NOT to rent from Barr Real Estate. They are an extremely shady and incompetent company. Problems are always unresolved and the tenant usually ends up paying for the price. The manager there is completely worthless and unhelpful and questions are never answered. While apartments on campus tend to be on the crappier side, there definitely ARE good landlords to rent from. Usually the smaller, family owned ones are... read full review »

Ayers Automotive Repairs www.ayersrepairs.com My VW Jetta overheated while driving through Santa Barbara and I found a 10% labor discount coupon on the internet for Ayers Automotive. I took my car there not knowing the horrible service and high prices that I would receive. The mechanic and owner Robert took advantage of the situation and charged me exorbitant amounts for unnecessary repairs and services. He replaced everything from the computer temperature sensor to the timing belt without my authorization, when in reality only the... read full review »

Consolidated Theatres Royale 14 6505 America Blvd Hyattsville, Ma 20782, US www.consolidatedmovies.com There is a fundamental relationship between consumer and business. Price is told upfront and the customer decides whether to conduct the business. That is the basis of my complaint. This theater has struck a deal with the parking lot company (whose name I do not know) to provide validated parking to its customers. That was so the first time I went to the theater. However today I learned much to my outrage at the lot's exit... read full review »

SmartCarpet NJ, Staten Island and Eastern PA, US www.smartcarpet.com Let's start with the good news. SmartCarpet's installers are very hardworking and detail-oriented -- it is just a shame their work is wasted. We spent $100,000 on an addition to our home to create an adult den, with a vaulted ceiling, home theater, the whole nine yards. We showed the room to the SmartCarpet Salesman, John Casale, and told him what we were doing with it. He showed us samples that were 2 inches by 2 inches. We are not in court today because... read full review »

Unfortunately I did not check them out before spending over $6000 on 13 orders from 12/22/06 to 1/13/07 under the impression that false, misleading and misrepresentation is not allowed by the FCC. All of the orders were wrong and I sent back for refunds and/or corrections. It took me making 40+ calls(with 100's of minutes on hold)15 unfulfilled promises to call me back and sending 5 faxes over the period of 12/30/06 to 5/23/07 to get some response. I did get a store credit for shipping only to use it on another order that came wrong. It... read full review »

Zoo Printing www.zooprinting.com Placed 7 orders for business cards. Their site promises 1-2 day turn around. Business Card Orders have taken up to 15 days. 1. They do not return e-mail inquiries or inquiries sent via their web site 2. They have extremely unprofessional/condescending customer service representatives I called in and spoke with Ronnie who was not able to help me determine the status of my order, so he transferred me to someone's voice mail. I called in again and spoke with Aaron who, in the middle of... read full review »

I just found out these companies are owned by the same person. They got me to sign up for a pagent with ridiculous fees. We had to pay for everything plus it was $20 a person to get in and $20 for a program. Than about a week letter we got a letter for an invitation to interview for a modeling agency. The guy comes in like he is this big shot agent telling some story of why the owner can't be there because he had a baby. He must have a lot of babies because he says this in every city. Than there were two very young adults maybe 18 or 20... read full review »

I have received phone calls from this company frequently in the past two months. I would say about three times a week they call me by automated telemarketer. In this recorded message I am told to press 9 to be removed from the list. I have pressed 9 at least 8 times. A month ago, I pressed 1 to speak to a representative and when he came on the line I told him to please remove me from their call list, which he said he would do. Today I received another phone call and I spoke to a representative to find out the name & phone number of the business so I could initiate whatever action I need to take in order for these harassing phone calls to stop. read full review »

I found out when I did all 3 credit checks I used my credit card and they are connected to Pharmacy Gold/At Home Rewards/Fun passports. It was called Privacy Matters and they kept charging me for something I never join, I just wanted to charge $1.00 fee to get credit report. But they charged 9.95 each month then Pharmacy Gold/At Home Rewards/Fun Passports also started charging my credit card. It took forever on the phone with Privacy Matters to cancel and they said they would credit but still don't show credit from none of these companies. But they all are part of the same company. read full review »

GoDaddy.com Unwilling to help resolve issues that are most certainly due because of there servers!!! Simply needed to know why there servers are bounces emails back!! Would not help at all!! All they need to do was search there spam log for my email address and tell me why it was rejected! Really unbelievable! Our company was thinking of moving our email over, not now! read full review »

Tire Plus 3910 SW College Rd, Ocala, FL Hello my name is Lorraine and I have some concern about Tire Plus 3910 SW College Rd, Ocala, FL. A few months back I took my car there, I needed a battery. When my car was done I was advised I had an electrical problem, they said I had no lights etc. I advised them that my lights were working fine in the morning. I was advised to bring my car back the next day and they would find out what the problem was and that they had no time that day to check it out. So they were letting me go with no lights???... read full review »

Valencia Pets www.valenciapets.com Today was my first time in this store, right when we walked in the store it smelt of animal urine, the Chinchillas were overcrowded into one cage. Also one of the chinchillas may not have been alive. I could not tell. It did not appear to be moving, and looked like it was dead or in a "deep sleep". It did not appear the cage was cleaned, the urine smell was strong. They had more animals than they can handle. They had animals pilled up in small plastic containers. The rodents next to the... read full review »

Time Warner Cable www.timewarnercable.com Road Runner www.rr.com Time Warner / AOL / Road Runner has the worst customer service I have ever encountered. I had my service physically unplugged by a tech in order to plug my neighbor in. Seven missed appointments and numerous called to customer service later and I am still without Internet. This is the second time this month. Customer service says that I can't talk to a supervisor that one will have to call me back, never happened. Dispatch does not call back either. If I had... read full review »

I keep receiving recall notices concerning safety issues with a 1999 Ford Explorer XLT. I went to the nearest dealer Heritage Ford in Loveland Colorado to have a recall repair done. They said it would cost $350.00 to repair the seat because the recall notice didn't cover this repair. Even after I presented them with the recall notice mailed from Ford they never performed the recall repair. Two years later I get another notice this one claiming my Explorer has been recalled due to the possibility of an underhood fire. (Recall 05S28)I... read full review »

A & E factory services. Maytag refrigerator 1 1/2 years old two problems. First problem ice maker 6 months ago. Second problem compressor. Problem noticed Aug 27,2007 technician arrived next day Monday, but since it was the compressor a part not readily carried in their trucks(even though the issue is known according to the technician) the part had to be ordered. I am still waiting for the technician to arrive. The scheduled time on the receipt was Sept 10, but I was told by the technician to call when the part arrived. I could only get... read full review »

Naz8 Cinemas 39160 Paseo Padre Parkway Fremont, Ca, US http://www.naz8.com/ The samosa in Naz8 (Fremont) stinks real bad. I bought during intermission & returned after the movie got over. Instead of feeling sorry about it, they were rude. This is what few guys in the samosa place told "Why didn't you return right away? Why did you wait for the movie to get over? No one complained about these samosas, they are fresh. You can take another samosa if you want." Does it make any sense to say, "No one complained about... read full review »