"Consumer Reviews on Companies, Products and Services"

Bank of America

5 stars
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1 stars
(1104)
Category: Business & Finances

Contact Information
Florida, United States

Phone number: 8006690102

Bank of America Reviews

mag1 March 22, 2011
overdraft
Deposited a check given to me by my son, Money was immediately taken from son account and they put a hold on the funds on my account. I used the atm/debit card three times for small debits which they have debited my $35 per instance.
So they charged a $105 for giving a one day overdarft for $32.00.
They had the money with them., ...where is our Governmnet as we talk about being fair to citizens.
Who controls this country.

Bank of america simply a thief that hold our money ransom. I believe our Government should have let them bankkrupt.
Robert Muraida March 22, 2011
American Express Credit Card
I have been a member of Bank Of America (thorough it's many incarnations) since 1988. I opened a Bank of America American Express Credit Card in 2006 and have been paying loyally on it. I fell unto hard times when my car blew its engine and could not pay off my many credit cards. I went to my bank, (with which I also have a checking, savings and Mortgage with) to seek a loan. They would not grant me the loan based on the fact that had so much in credit card debt. (Even though I specifically sought the loan to pay off the debt.) I misplaced my credit card a year ago (I never opened the new card envelope and it is in a box somewhere in my storage unit). I have since gotten my car fixed and started paying off the debts. When I called to have my American Express Card replaced, they told me that due to my lowered credit rating (caused by the fact that they didn't give me a loan to pay off my cards), my credit card account (which I have been paying on loyally) would be closed. After 22 years of dealing with them, I am at my breaking point. I am going to close my savings & checking accounts and looking to have my mortgage handled by another bank.
caltahan March 22, 2011
accounts closed without notice and world points lost
we received a letter Saturday that our checking account with BOA was going to be put on restriction in 21 days and closed in 30 and that it was a business decision. We have been banking with BOA for over 10 years and have the worldpoints card and all of our mortgages with them. We pay off our card each month because we use it for everything to accumulate points and use our points for gifts and vacation travel. That same saturday morning with no advance warning our credit card was declined and when we called they stated it was closed due to inactivity. which is totally false because as I said we use it for everything and had just used it the night before. Our credit score is well above 700. We have called and gone into local branches and no one can help us other than directing us to call the account closures department. That department is simply a recording stating they r busy with other customers and stresses twice at the beginning and at the end that it is the BOA is not required to explain the reason for the closure. So basically they say leave your name and number and we will call you within 24 to 48 hours but it is their policy and they are not required to tell us anything. We are also unable to access our funds locally. To make matters worse we have over 500, 000 worldpoints that we were saving for vacation and I cannot even access my worldpoints account because the card was closed and was told when I called that the points are usually forfieted when accounts are closed!!! We received a call from the account closures dept and they said they do not have to nor will they tell us why the accounts were closed and that our points are forfeited as per the credit card agreement and that there is nothing we can do!!! That is crazy!!! we earned those points!!!
Sean Horan March 22, 2011
misapplying payments
unbelievable situation. As we are communicating with the pay-off dept. and they are giving me amount to pay, I make the payment with a certified check along with the payoff slip and they take the funds and split them up to apply towards a late fee charge which gives me a 900.00 balance on my principal which they are now applying additional interest to and to make matters worse the home is undergoing extensive rehab and we cant get h.owners on it so they force coverage on us for the face amount of 160, 000.00 which is twice the original amount of the loan and the only insurable interest they have on this property is for under 1000.00. I have tried very hard to get them to reverse the payment and then we can negotiate the additional charges so we can get our deed but BOA is very obstenant to the point where we want to remortgage to get away from the crooks that they are. They have been working hard to make our loan grow in size and not go down. What are we supposed to do???
evelyn markowicz March 21, 2011
Home Loan
Bank of America kept my husband and me tied up for 3 months, from December 17, 2010 to March 18, 2011, waiting to close on a small loan in the amount of $40, 000 on a home short sale price of $54, 000. We agreed to put an additional $10, 000 down in the beginning of February, making the loan only $30, 000, and were told we would close in one week if we did that. Then 3 weeks later we were told no. I contacted the regional manager of the bank in Reno, who called JulieDonald, who was the Loan Approval Dept manager, and then we were again accepted for the loan, but now they had to send the loan to their legal Project Approval Dept because the Heritage South HOA was in litigation with many other condo associations against another bank for not paying 9 months of HOA fees in foreclosure sales. This had ABSOLUTELY NOTHING to do with anything at all with our loan, but after 2 more weeks, we were denied for that reason. My husband and I own our large home free and clear, own another condo which is rented for $775.00 month, and have a land contract where we collect money every month for that. We owe nothing. If we cannot get a loan, who can? We are irate at our treatment by Bank of America. The American public bailed these banks out, and they were given money to assist people with buying homes, but they keep looking for any loophole so they do not have to loan money. We are going to lose our home because of them.
terbear69 March 20, 2011
on-line employees using Complaint Board
TD577 Works for Bank of America!!! FYI, he is getting paid by the company to come on- line and try to confuse people with the facts about his banking industries corrupt practices. He will pop up on everyone's letter of complaint but only for Bank of America. This is his full time job. He is getting paid to make ignorant comments and to criticize people, he is a cooperate vulture at B of A, FYI to those who chose to dare write about his company. He is the opposite of what this website was created for (CONSUMERS.) The big cooperations have nothing better to do, since they are not helping consumers at all!!
Isabel1170 March 17, 2011
Fraud, Embezzlement, Loan Modification
Bank of America and BAC Home Loans is the most criminal banking organization on our planet. Their only goal is to destroy millions of lives not help them like they say on their website. This is misrepresentation and false advertising. Quite honestly, the whole banking system needs to be replaced. Many people are standing up and fighting these monsters:
http://www.free-press-release.com/news-florida-couple-file-lawsuit-against-bank-of-america-for-mortgage-servicing-fraud-loan-modification-and-rico-without-an-attorney-1299633088.html
Bank of Greed March 17, 2011
Flood Insurance
Bank of America aquired my loan from Countrywide mortgage. I was later informed by regular mail that I needed to prove flood insurance. When I found that my condo association was no longer carrying flood insurance on the property, I bought my own. Bank of America determined there was a lapse from 10/14/10 to 11/24/10 and added to my loan balance a premium of $546.76. FOR SIX WEEKS OF COVERAGE! There was no certified mail, no email, and no declarations page to prove cost of the insurance.
I didn't even get a kiss...
camard March 17, 2011
Theft of funds!
The Bank of America is making new headway in the area of ripping off its' customers. Not only do they purposely clear and post deposits and withdrawals in a manner to overdraw your account they do it in a fashion to specifically charge the most in fee. This has happened to me on several occasions where if given a timeline it would have been fine but using their method cost me hundreds. On top of this when closing the account they took a check that had cleared and bounced it. This left my account open causing chaos to my bill pay. What is crazy is they let me close the account with the amount of the check in it but then said that the money left hadn't cleared yet. It makes no sense how they come to that conclusion but they were able to get 35 last dollars out of me. Please consider other banks as this is one of a hundreds horror stories I have heard about them.
peony0825 March 16, 2011
Sold customer information
I am so sorry to write this letter in rage. Can you believe Bank of American sold customer information? If I have not suffered this bad thing, I won’t believe. But, it is true; Bank of American has sold my information to National Union Fire Insurance Co. of Pittsburgh, PA!!! I never use my card on the internet, how can this bad company got my information and charges my money? When I report the fraud of National Union Fire Insurance Co. to bank of American, I still think you are innocent! But, unfortunately, today when I search on the website, I find that I am not the only person suffer this scam! And I recalled that there is an insurance company, named himself as bank of American insurance company, called me several times in 2010. Oh, Bank of American, you not only sold my information but also your own “fame”.
As one of biggest bank in US, please cherish your reputation!
Please give me a fair answer!

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