I went to check the balance on my checking account and noticed that it was -850, 000 dollars. I called customer sevice and it turned into 1.5 hour and 5 different people telling me they couldnt understand it. I finally got ahold of someone from the fraud department that said the bank decided to end the relationship based on something from my credit report. I was never notified of the attempt to close my account and now i have to go without my funds (over 5000 dollars) for 15 days to process the closure. I have been a loyal customer since 2005 and this kind of business practices people should start paying attention and let everyone know never to use this bank. They obviously do not care about the individuals that made them to what they are today.

Signed a pisted off American

Bank of America ripped me of legally!
I complained to them so many time, but never heard from the, the survey that they send you is just a bogus one, i put

my email address, phone and name for somebody to contact me, but they never did.
I lost my house in a national disaster, After the insurance paid me, i had to give the check to the bank (at that time

Countrywide), they gave me 1/3 of the proceeds to start rebuilding, and told me the 2nd and 3rd proceed will follow

when i started. Bank of America bought Countrywide. after that they gave me so many problems for issuing checks, that i

had to borrow money from family and friend to get my rebuilding going. They kept more than $160, 000 of my money in a so

called escrow account for more than a year and paid me less than $3 interest on it and at the same time were charging

6.5 percent interest on my mortgage!! I wanted to pay off Coutrywide at first and when it get the time to rebuild get a

construction loan with a much lower interest rate on the money that i was getting, not the money that i would be

getting! But Countrywide promised that their payment would be very easy and I shouldn't mess with it. That wasn't the

case when BOA got the loan. Anyways I lost more than $15000 in interest alone. Not to mention that every time BOA sent

me a check, they would put a hold on it at BOA, on their own check! Once I got a check for $10, 000 and took it to BOA

in Camarillo and wanted to cash it, the would give me just $1000 in cash! They said I should have called three days in

advance for getting cash. Can you believe it? I do have the name and days of all these incidents. But nobody listened

to me, ever. So my suggestion to you, if anything happens to you house, and you get a check from insurance, payoff the

bank, so you don't have a mortgage payment interest for a house that you don't have for a year or two when your are

rebuilding. I don;t know who are these lawmakers that make law for consumers that require them to give their insurance

proceeds to the bank, and not to get any interest on it, but at the same time pay interest for same money as mortgage

to the bank, and go through so much hassle and beg for your money that the bank is keeping! In a so called escrow

account ( supposedly the bank cannot touch the money, give me a f..break!).

Our mortgage was transferred to Bank Of America, shortly after we entered their loan modification program it has now been a year and a half. We have complied with all the requirements several times I might add. For a year and a half we have gotten no results we hit a brick wall almost every time we called.With only one income in our household for a greater part of being in the program.Two weeks ago I called for status update on our latest submittal in late April they told me it was in the hands of the underwriter and to call back in a week or two to get an update.
Just yesterday I called and got three reasons why we were no longer in the program anymore 1. I declined the reduced rate that we have been waiting a year and half for ? 2. We were 20.00 dollars short on our last payment which automatically takes you out of the program even the customer service agent was baffled by the reason after he read it off his monitor. 3. We opted out of the program I asked when( no reply...I asked by whom (no reply just that there information couldn't be wrong??. Then I am put through to Hailey in the retention department who assures me that if I just resubmit all of our information we would be put in back into the program I asked how long would the process take another year! After getting ripped off for by a loan modification company for2, 500.oo dollars prior entering the Bank of America. We trusted bank of America although my wife had second thoughts I told her after all its Bank of America they have a good reputation and have been around for a while. What will happen to our home now? Thanks to all you companies who walk your talk (right)

I lost my Bank of America ATM card in China. I called Bank of America Emergency Services and gave them the address of my hotel in China. Bank of America Emergency Services promised to send a new card to my hotel in China within 5 business days. Approximately seven business days later my card still hadn't arrived so I called Bank of America Emergency Services to find out from them that they "accidentally" sent my card to my home address in the US. A representative from Bank of America Emergency Services apologized profusely for the error they made and promised to send a new card within 5 business days to my new hotel, also in China. Approximately seven business days later I still had no card so I again called Bank of America Emergency Services. I spend an hour and half talking to Bank of America Emergency Services and Bank of America Customer Service trying to get the tracking number for their second attempt to send me a card in China. Finally, a supervisor at Bank of America Customer Service admits that Bank of America never attempted to send my card a second time. The supervisor told me that it is too dangerous to try to send a card to me in a foreign country, so they simply never tried. The supervisors statements confirm that I was lied to twice by Bank of America Emergency Services when told that I would receive a card in China within 5 business days. The supervisor then suggested that I have someone at my home address fish my Bank of America card out of the mail and try sending it to me here in China. This suggestion suggests to me that Bank of America would rather someone else take the risk of mailing an ATM card internationally than attempting to do it themselves. Bank of America's actions left me stranded in a foreign country for approximately two weeks with no knowledge that the cards I was waiting for were never sent.

We have qualified and made all the trial period payments and been making our new reg payments. We found out they were charging us late fees since the trial period even they they told us how much to pay. Then they said we were only making partial payments. That was the first scetchy stuff they did. Now BoA has been taking our money and not posting it till its late. we paid July payment and it cleared our bank in JUNE! and they didnt post it on our acct till the 19th of July ( it was due on the 16th of July!) We paid almost 3 weeks early and they still not posting it till it late and charge us a late fee and report us late to the credit bureau. Its really sad and frustrating when u call and one day u get someone who seems to care and wants to help then when u find out it still isnt fixed u call up and get some guy from india contradicting himself 3 times over. Cant anyone help us? We are at the mercy of the big banks