Marriott's cancellation policy is the worst in the industry. They charged me the full length of a stay that I canceled on day one. It is very unfair and their policy is not to offer any credit or refund. Why bother booking with Marriott when there are so many other choices. I hate this company!!! read full review »

I bought a $2000.o0 vacation package from GVC while touring the Mayan Resort (in April, 2007). Have been trying to book a GVC vacation for months and nothing is available. The cruise certificate is a heck of a lot cheaper if you book it through the cruise company A REAL SCAM. DON'T BE FOOLED. I don't know how the company and it's sales reps sleep at night. Ripping off millions, if not billions from people. SHAME SHAME. read full review »

I wrote to USAirways Customer Service in July after flying Envoy Class in broken seats to Frankfurt and back -- no leg support on either trip and pretty uncomfortable. (Envoy class was full, so there were no alternatives.) I made a reasonable request--to return the points I had used to upgrade; I don't drink when flying, the food isn't much to write about, and I upgrade only to get comfortable seats. My wife had accompanied me and upgraded as well; we paid more than $2600 for our tickets; I wasn't asking for anything other than... read full review »

I had my travel wallet stolen. All other travel loyalty programs were pleased to provide replacement cards to encourage my continuing use of their services, except for ASIA MILES, which required a payment of $20 or 2,000 miles to replace my card. (And unlike other programs, production of the card is necessary to claim many rewards or to earn miles.) Moreover, Asia miles expire regularly even if you are an ongoing, regular earner of the miles. This is in sharp contrast to every other loyalty program that I know of. Their anti-consumer attitude amazes me. Stay away from Asia Miles. I know I will in the future. read full review »

Harold R. & Barbara J. Bence PMB #154, 41 E 400 N Logan, UT 84321 Phone: (435) 752-5203 (801) 430-3517 Email: [email protected] To Whom It May Concern: June 29, 2007 On December 1, 2005 we were vacationing in Puerto Vallarta and approached a vendor to purchase a couple of tours. The agent suggested he would discount our tour tickets if we would go listen to a... read full review »

I DON'T RECOMMEND WORKING FOR WYNDHAM! Besides the fact that this company over sells all of it's resorts making the points you sell nearly unusable as is documented by others on this site, beware if you consider working there. Wyndham advertises on the largest job search websites but the hooks they use are so close to outright lies its impossible to discern. They claim that if you fail 80% of the time, you will "earn" $16,000 per month and their top sellers averaged over $225,000 last year. If is seems to good to be true... read full review »

Denied flight after being issued a boarding pass and luggage was shifted without my knowledge. I am holding the boarding pass and also the pir form of my missing luggage. read full review »

On 4th October 2007 i was scheduled to fly KL 1674 from Barcelona to Amsterdam and to connect with KL---that should have left Amsterdam for Nairobi at 10.15 the same evening. As fate would have it, this plane delayed due to what was explained as bad weather. We therefore arrived at Amsterdam at 10.30 pm. At this point an announcement had been made that those who were to connect with flight to Nairobi would not make it. Verdict: go to KLM desk at schiphol and get attention. At this desk (desk 2?) I was scheduled to fly to Nairobi the following... read full review »

I stayed at Super 8 Motel in Cottonwood, AZ. I warn all visitors beware. There is a clerk from hell. I was placed in a room next door to an extremely loud guest next day. I asked for another room. I was put into a room with a broken television. I asked the clerk for another room. She said none was available and nothing could be done about the broken TV. Then I asked if I could receive a credit since I did not have TV. She said she offered my the room next door to the loud guest and that's all she could do. So I told her I will contact... read full review »

On July 31, 2007 I had downloaded my confirmation for airline tickets I brought online from CheapOAir for a roundtrip from La Guardia, NY to Atlanta, Georgia & return flights for my Godaughter MonaLisa Carlo and her daughter Mia-Mikeal Brown. I paid for the tickets with my Target VISA. I never received any tickets in the mail, nor did I know I needed tickets. I gave my Goddaughter her confirmation for the flight which I downloaded after I paid for the flight online from CheapOAir for the Delta Airline r/t flight. My Goddaughter... read full review »

Well well apple vacations told me they would get back to me about my vacation complaint in 30 days? My vacation was in june?what year will they respond to my complaints? We paid for an ocean view and got palm trees, watered down drinks, one crowded pool, old workout equipment, expensive excursions they push and expensive massages, souvenir shop full of crappy items they can keep,a disco catering to young people, and they keep telling me theres no complaints. Apple please open your eyes this time and read the complaint instead of taking everyones money and running with it. People are not satisfied with your vacation resorts. Get it? read full review »

I signed up for a Win a Free Golf Cart, which in turn meant we had to go and listen to the company's spill for 60 min. One of their promotions were, if you hit a Hole in One, you win a free trip to the Bahama's. Well I hit the hole in one. So at the end of the presentation I was given my voucher to send off for my free trip. All I had to pay was $9.50 per person for the trip. That is what is posted on the brochure you are handed. So I sent in the money. This week I received the "Free" Vacation paperwork. First of all... read full review »

We arrived at the hotel and were impressed by the lobby of the hotel so we assumed (we all know what happens when you assume) and were given our room keys. The halls were nice and the hotel "appeared" to be clean. Upon entering our room we were immediately met by a ghastly smell of old carpet. Because I had a class at that hotel I did not switch hotels. Back to the story... every towel in the room had hair in it and the blanket on the bed had blood on it. The bathroom was a vision from 1975 and the bathtub looked like it hadn't... read full review »

Below find the mail which i forwarded to [email protected] Hi, I traveled on October 4th night from Chennai to Bangalore on Volvo at 10.45 pm. I was accommodated on seat nos 1 and 2 and had the worst experience of my life. I am not sure whether you people there will care about a customers complaints. I boarded the bus from Egmore-Chennai and was having sound sleep and was disturbed at 4:30 morning somewhere before dharmagiri when we were asked to get out of the bus and board an ordinary airbus if we wish to reach... read full review »

Cathay Pacific Airways www.cathaypacific.com Been waiting on hold with their call centre for over half of an hr, still haven't got through to them yet. read full review »

When I made a reservation with RiverView Lodge in Hood River, Oregon and asked for a confirmation number, I was told by a man with a heavy Middle Eastern accent that they did not give confirmation numbers but I had nothing to worry about. I asked about their cancellation policy and was told there would be no charge if I cancelled 72 hours in advance. Seven days prior to the reservation date I called to cancel the reservation and was told there would be no charge to my credit card. I asked for a cancellation confirmation number and again wa... read full review »

Absolute crooks. Run the shadiest place in town. Room are crappy, elevator didn't work, pool was green. Definitely do NOT recommend. read full review »

The Manger Aeroflot Air lines New Delhi Bad customer service This is bring in your kind notice that I booked a ticket on your air lines no ETKT 555 4993625057 with the name Asim Ali Fehmi Delhi – Toronto- Delhi. I am a frequent traveller but this is the first time that I got the chance to travel with your carrier. unfortunately I had to face many problems on board which can be described as under point1 wise. 1. When I pre-poned my flight at that time I had to pay 65 $ extra. were as I was told at the time... read full review »

We were enjoying a nice vacation in Puerta Vallerta w/my parents, when we were hounded endlessly by a man wanting us to sit through a 90 min. presentation at the Mayan Resort in Puerta Vallerta in exchange for $300 per couple, a bottle of tequila, breakfast, and taxi fare to and from Puerta Vallerta. It was our last day of vacation before returning to the states, but we decided 90 minutes of our attention would be worth all the gifts he promised. He asked our ages, (including my parents) and said he would pick us up personally the next morn... read full review »

Rec'd 1 round trip pass for flight on confirmation #GTFS8G 3/18/2007. When I tried to redeem it, I was hung up on twice and then finally got some one who told me it was only worth $100. and I would have to call some other department. At this point I had spent over 30 minutes trying to obtain their redemption and gave up... If they don't intend to honor them, they should not issue them... read full review »

I gone through the complaint written by one of them regarding Mahesh travels, belgaum. I agree with this person completely. I had a similar experience although i did not miss the bus, but the drivers and the authorities behave very rudely with the customers. They have a bad quality service. They dont know to gain customers. Such travels go bankrupt very soon. They should learn some tips from perfect service providers like VRL ot PAI. Those buses are absolutely class of service. Please all those who come over such experiences, do write and forward the unfair activities by such agencies. Now it is Mahesh travels, belgaum in this case. read full review »

Yesterday my husband and I attended a presentation by this Star Vacation Club/aka Vacation Resort Group. We had received a postcard sent out for them by "We-Mail-4-U", located in Mesquite, TX. This card promised us a "Free MP3 Player Just for Calling" their 800 number. We did and they, and the postcard also, said we would receive "TWO ROUND TRIP AIRFARES TO ANYWHERE IN THE CONTINENTAL U.S., MEXICO, OR CANADA" from Vacation Resort Group. They also promised 3 days and 2 nights in a resort. Nowhere and at no time... read full review »

Like more than 500 others, with whom we are joined together in a Yahoo group, we were scammed by this "club/hotel" in Playa del Carmen, MX. We were promised everything but the moon, in a three-hour closed-door presentation at the hotel. We thought it was a fantastic way to travel and save some money. But after we signed up, it has been nothing but hell ever since. First, they never followed through on ANYTHING they promised. They lied, cheated and stole from us, promising WORLD CLASS ACCOMMODATIONS at THOUSANDS of great resort... read full review »

In 2005 my husband went on Priceline.com and booked and paid for a room at a Hilton Garden Inn in Carslbad, CA. I sat next to him and watched him enter everything and it all looked ok. They charged us $129.00 per room per night (3 nights) for two rooms ( one for his parents) , a total of $774. When we got to the Hotel, the manager asked my husband for his Federal Government employee I.D. card. My husband said he was not a Government employee. He said priceline gave us the Government employee rate and without an I.D. we had to pay $199.00... read full review »

I was supposed to fly round trip with Central Wings, a discount subsidiary of LOT, the Polish national airline, from Edinburgh, Scotland to Warsaw, Poland. At check-in in Edinburgh, on Wed Sept 12, I was told that the flight was canceled due to technical reasons. The person at check in desk could not answer questions, directed me to another desk at the terminal. That person gave me a slip of paper with a phone number in Poland that I was to call for help. Some help!! I was told there was no available seat on that route until Monday, Sept... read full review »

I was sold a "package" that was misrepresented to me over the telephone, and now that the details are being confirmed (we leave on October 5, 2007) this is not what I was told at the time of the purchase. And now this company will not refund my money... This is a scam and they have my $149.00... HELP!!! read full review »

My brother and I were staying at the Longbeach Marriott few weekends ago and someone broke into our hotel room and stole our belongings... The hotel is not taking responsibility! The GM had the nerve to tell me that it could have been one of us...that took the stuff!! Can you believe it! Do not stay at the Marriott hotels, they don't care about your safety! They don't care about anything except making money! I thought staying at a reputable hotel meant that we were going to be taken care of, but I was wrong. I am so highly... read full review »

I claimed my gift in Asiamiles (www.asiamiles.com) program and they said my redeem gift has to be collected in other country which I am not a resident there. This is ridiculous and a trap to us to forfeit my points They refused to refund the points to me. This is absolutely a rip off. read full review »

15 hour delay at Malaga airport on original 10.30pm. flight 7184 to Liverpool on 22/23rd September 2007. Flight eventually canceled. Reason given technical problem. Spent night sleeping on floor of airport along with other passengers. Lots of misinformation given by staff - Told we'd be taken to hotels but that we'd have to pay for the accommodation plus pay our own taxi fare to the hotel. This plan never materialized so everyone spent night at airport. We were given a flight at 10.30am the next morning and had to go through the... read full review »

My wife has Multiple Scerlosis and was told that she can not come into the Disney Theme Parks after we purchased our disney vacation package, with her Segway which she has a medical prescription to have and absolutely needs to get around. She is 33 years old and they told her she will need to use a wheelchair or electric cart, which they do not provide without extra charge. Disney customer service personnel advised me Segways are a safety concern and that is the reason they are not allowed in the park. However, Disney offers tours with... read full review »

I had missed my luggage on 5th sept. 2007 at Indira Gandhi International Airport. We came Dubai to india from Emirates Airlines. I had booked the complaint after 2 days but till now no taken any action. Anyone suggest. read full review »

I was flying with Emirates from Mumbai to Dubai and Dubai to Manchester on the 20/09/2007. However from Manchester I had a connecting flight to Isle Of Man on Flybee. I have already lodged a complaint at the Isle Of Man airport for missing baggage. It has been 4 days now and I have not heard from them. When I called them, they informed me that they have not yet received the baggage and requested me to call Emirates. When I called Emirates they said that they cannot help me, as the last flight was on Flybee. This is ridiculous that none of the Airlines could help me. I will never fly by Emirates ever again. read full review »

Since two days I have been constantly contacted and reminded to take the 40 minute drive up to Golden Palms for a supposed look at the place and a complimentary dinner with the family. Being a member of a quite a few clubs and resorts I decided to take the trip last night on invitation from their marketing team member Mr. Vinod. This was the WORST experience of my lifetime!!! The team member appointed to us had very little patience to answer my simple questions and preferred to stick to a pre-planned SPEECH. The manager who met us wa... read full review »

I too have problems with the Kenmore Elite Trio Refrig. Mine has a bad fan motor. I have had the refrig. for two years, while under maintenance agreement having the same trouble getting the appliance serviced another person. Another site has notices concerning the fan motor and this appliance. Seems to be a common problem also the ability to get Sears to show for repair is a big issue. Beware when purchasing Sears products. The repair help line is no longer local, parts are not carried on the truck, delay in receiving parts and no show... read full review »

Jetline Travel www.jetlinetravel.com I'm going to make this as short as possible, if possible book elsewhere! Their Customer Service is non-existent, send them a (complaint) Fax or e-mail and you will NOT receive a reply, call them (0208 5111640 - cheaper than their 0870 numbers) and all you will get is "... give me your telephone number and we'll call you back", they will NOT call you back! I called four times a day for almost a week, got the same response (i.e. call you back), they are a bunch of lazy immigrant... read full review »

Simply put i booked tickets first class through orbitz. Had to cancel then within a two week period and was told they are non refundable. And if i wanted to i would have to contact american airlines to see if they would credit them. Firstly as i said booked them first class. And i know from first hand experience that if you book first class and cant use the ticket it will be refunded. So why do i complain. Apparently the tickets i booked through orbitz were coach with an automatic upgrade to first class. Here is the scam! According to... read full review »

I booked Swosti Plaza (4 Start) hotel in Gopalpur, Orissa for my vacation in last summer. The room charge for AC Deluxe room was Rs. 2250/- per night. Whereas the average room tariff for other start hotels in that tourist spot is @ Rs. 1000/-. I agreed to pay that much just because I expected good (clean) rooms with other moderate facilities. But once I reached there I found that the best quality room is so dirty & specially the toilet was horrible (with all kinds of insetcs available). The cleanliness & hygine of the hotel wa... read full review »

Well I can answer this question. I joined them and wish I had not. Today I called them to ask why are you trying to book me a room that looks like a hotel room. I joined because they stated that I would get time resort apartments with full amenities. They told me today that because I have been complaining on line to a numerous RIP OFF SITES That they no longer wish to keep me as a member and they decided to drop my membership. I paid every year over $200.00 only because I had no choice. Stay a member or loose my 23 paid vacation weeks. I spoke... read full review »

Tours4Fun www.tours4fun.com After booking a bus tour with TOURS4FUN well in advance, my wife and I flew to Salt Lake City and registered at the motel designated by Seagull/C&J Express - the tour provider. When we boarded the bus the next morning imagine our surprise to learn that we were given the last two seats on a Chinese group tour for our four-day Yellowstone, Grand Teton Tour Package The tour consisted of a Chinese tour guide, a Chinese driver and a large ethnic group that spoke only in Chinese. Throughout the trip the guide... read full review »