bought 6 items 5 spot on one made badly cmodgrilles will replace it if i send the other one back thats fine but it will cost me £50.00 to send it back why should i pay for item sending back it should be seller as the item was badly made id no sek88719766074917 the last order was made jan 2010 he had £130.00 and then i paid him £30.00 total £160 now its going to cost me £50.00 makes total £210.00 seller lee ka sing p.o.box 79869 monk kok post office hong kong could you help me thanks, if you carnt help i will... read full review »

Dear Madam/Sir, The reason I am writing this complaint letter is that; The cream 'Kinerase clearskin treatment serum', that i bought from your business, has come on 02/february/2010. Delivery Note No : 1010731435 Firstly, It has come on 11/Jan./2010, delayed! Secondly, i'm so consternated. Beacuse this product has impaired! It smells horrible, sour, acrid . It was spilled over. I attached photos in this mail. As a result, i want to give your product and wish you return my money back. and if the delaying... read full review »

a suitor from iraq allegedly sent me a toshiba laptop, two wrist watches, swiss made, rose flower and silver necklace . . . he gave me a tracking number : 9093936390 with destination my complete address then the ship date is jan. 22, 2010 and the estimated delivery is jan. 25 . the weight is 28kg. it also says there that the package departed tel aviv international airport and that the package is in transit in dubai/hongkong to final destination. there is even a NON INSPECTION TAG NO 4432652 :PACKAGE CONTENT : ONE TOSHIBA LAPTOP, TWO... read full review »

Re-tech-- Agha Khan is a cheater. Get deposit and not answer call, delay shipping, ship 30% value as container declared. read full review »

Recieved boots, but noticed upon the first time of wearing them they were ripping apart. Looks like the seams were not sown together or the material is dry rotted, don't know which. I emailed the company they finally responded after I complained to pay pal, and ask for pictures. I sent them pictures and now they won't respond back. I have learned my lesson, don't order from overseas. I have just given my hard earned money to some idiots that are smiling all the way to the bank. The boots are useless and I have been had by thi... read full review »

My credit card has been charged $14.95 every month from Encore Marketing for almost 6 months now, a scam that I realized from browsing the message boards. I wrote to CS at Red Envelope and they claimed I used a $15 coupon which automatically elected their Rewards program. I checked the details of my order and I DID NOT enroll or use or even see a $15 coupon!! This is not the way to do business and the scam greatly downgraded Red Envelope's corporate image. Will NEVER shop there!!! read full review »

I ordered a Pandora bracelet online on the 10th November 2009 and it has not arrived. I have contacted the company on several occassions and although I do receive a prompt reply it is always the same answer - It is on its way. I know the company is in Hong Kong, and that the goods are fake but they have taken my money and not sent the goods. After reading several reviews it seems that lots of other people have the same prob I would avoid this company like the plague! Im just glad I did not order two like i was going to in the first... read full review »

The web address is www.celebrity-silver.co.uk I recently purchased an item on from this website which I was under the impression based in the UK as the user address states co.uk. I received the item a week after the order however I was throughly disappointed with the quality as it looked nothing like the advertised item. I then contacted the site and was told to return the item to Hong Kong from which it had came and would be given a refund. I returned the item on 10/09/09 and was sent an email from the company on 18/09/09... read full review »

I placed an on-line order with iHerb for international delivery. It never arrived. They charged my account for the product and shipping. They sent me a tracking number that did not work. Later they told me that there is no tracking for international shipments and that they will not resend or refund my order. I paid and received nothing from this company. read full review »

THIS WOMAN/FIRM SHOULD NOT BE ALLOWED TO CONDUCT ILLEGAL BUSINESS ON MSN. I HOLD MSN RESPONSIBLE FOR AIDING AND ABETTING THIS CRIMINAL AND HER ACTIVITIES ON MSN. CO.SHE RESPONDS TO COMPLAINTS WITH "SILLY GIRL" I WILL GIVE HER SILLY GIRL IF I EVER MEET HER!!! COMPLAINTS AGAINST HER SHOULD BE MET WITH AN ARREST WARRENT.WHY HAVE MSN ALLOWED THESE CRIMINAL ACTIVITIES TO CONTINUE??? RED TAPE AND AS GREEDY FOR PEOPLES MONEY AS TARA IS> read full review »

Had this as a present, it is so light compared to original and is only plate not worth £2.00 unlike the £80 they charged. do not use . My friend was also ripped off using them. trying to get my money back - ha ha. be careful about any company pretending to be links of london there are not many companies selling the original. read full review »

I received a business proposal from Jerry Nitai, this is the 3rd email I've gotten-I don't know anyone in Hong Kong-he said he picked my name from the Web. Anyway, the business proposal is in tune of US $25.2 M-transferring to an offshore account w/my assistance, if willing. Share a ratio of 30% for me and 70% for him. I'm suppose to send him my full name, residential, pvt. phone, occupation, age and sex. How do you get these kind of people off your back. Is this some kind of harrassment or how would you rate it. Hi... read full review »

This person says he is chairman of hsbc and gives will money to the relavive of abdel aziz, who died in plane crash. Vincent cheng is the chairman of hsbc, the person who calls himself by the same name, i know he isn`t the chairman, first of all chairman doesn`t give their mobile no. to unknown people and documents to fill in and no office no. plus he telephone me says don`t tell hsbc bank we are doing this and then he says they don`t we are doing this. So please aware if you get emails saying i`m vincent cheng chairman of hsbc, it`s a... read full review »

I bought an Apokin laptop battery in Hong Kong for my Dell Vostro 1500 laptop last March 2009. When I went home to Manila, the battery was a tight fit into my laptop and refused to work. I emailed Apokin at Hong Kong and after several email exchanges, they asked me to mail the battery to them. I did just that and they acknowledged receipt and promised to replace the battery. After that, I never heard from them again. The battery cost me $HK680 (approx $USD80). Hong Kong retailers said that Apokin is reliable. Definitely their service i... read full review »

Same story here !! I am a victim of this unauthorized charges practices as well. I ordered flowers on March 09 at ProFlowers.com. I've just noticed that I was being charged $14.95 for 5 months by this Easy Saver thing since then. I just contacted Easy Savers at 800-444-9491 and simply told them I never enrolled any membership from them and wanted all previous charges refunded to me. The lady I spoke with didn't give me any resistance which I was quite surprised about and said they will stop charging me from this month and the... read full review »

Dear Sir / Madam, My name is Cheng from Hong Kong. I wrote this email to Royal Philips Electronics all branches at different countries aimed to express a consumer’s strongly disappointment and resentment of Philips (Hong Kong) Customer Services’ backward, unreasonable, non-sense, stubborn and in-flexible service in dealing with product’s defects and complaints. My product model no.: HD4917 (Induction cooker - HD4917), Repair no.: 902046 1). Why Philips’ product cannot make the refund when the... read full review »

Bought some (as it turns out) counterfeit Ray Ban sunglasses. Bought through PayPal who do only protect against non delivery rather than fake goods! Disappointing. The sunglasses were not suspiciously cheap. Disappointing. Avoid this site! And read PayPal's very small print! read full review »

I bought a Amoi A503 GPS from Duck Union at G/F., No 205, Apliu Street, Sham Shui Po, Kowloon. The Sales man told me that they only have China, Hong Kong and Macau GPS maps in store and promise me that the devices that I buy will work in Australia. He told me I could easily download a map from here and it will be well. I got back a few days ago, and had been searching on the website for a site to download the map and just cannot get any that this device will accept, so I called Hong Kong to Duck Union to ask for help, the man promise me that... read full review »

BIG SCAM! NEVER SENT ID AFTER WIRE NO TRACKING, NOTHING! THEY PRINT OUT ON PAPER AND TAKE IMAGE, LOOKING LIKE A REAL LICENSE, BUT DO NOT REALLY MAKE THE FAKE ID, JUST A TRICK TO GET YOUR MONEY. [email protected] Bank: Bank of China (Hong Kong) Limited Account Name (Beneficiary): LEE HING CO Account Number：788-920-335-44 Bank SWIFT Code：BKCHHKHH Bank Address：388 DZS VOEUX ROAD WEST, HONG KONG Beneficiary Address (Account Holder Address): 2F, Commercial Complex, 11 Wan Hoi Street, Hunghom, Kowloon, Hong Kong REVIEW OF id1020.com IS A SCAM. read full review »

Never trust this supplier. They pretend to be one of the trusted supplier of electronic goods, viz., laptops, mobile phones, cameras and so on. Based out of Hong Kong. Once you pay them the amount for the products, you will never see them online and you will never receive the products too. Beware. More Proof: Visit the links below. http://resources.alibaba.com/topic/562450/HK_Longkang.htm http://resources.alibaba.com/topic/535809/HK_Longkang_Ltd_is_scammer_.htm read full review »

For the past 20 years, I trust Clarks so much and believe its quality. However, last year, I bought a pair of Clarks (001021638065) in HK and wore it yesterday (10th June 2009). It made me very supervise, it totally separated from its sole when I am walking on the street. How embarrassing it is!!! How the local distributor said, “it is an old model it should be sold more than a year. They will not liable to any shoe which sold more than a year regardless you have used it or not." and Clarks UK cusotmer service advisor said they... read full review »

Ref: 2713 3098 920#SI 2893NM11 B. Kindly change the current delivery address (79 Romero Road, Los Lunas, NM 87031-7624, US) to Hong Kong (5 Cedard Drive, Redhill Peninsula, Tai Tam, Hong Kong). As the receiver already moved back to Hong Kong since March. Are there any form and procedure that we need to complete? If so, kindly provide and advise. Besides, will there be any additional postal cost? If so, how much will it be? And how can we pay? Looking forward to your prompt reply. If you need any information, please let me know. Regards, Rachel Lee Tel: (852) 2827-1383 read full review »

They are not refunding my payment. And also not sending item I bought. read full review »

I was a victim of an online scam by Global Express in UK, I had received an email from a certain man named Noble Smith stating that he sent me a packaged containing Laptop computer gold jewelries and 5000pounds which according to his email he was not able to indicate the foreign currency in the information of the packaged and it happened that it was hold buy the custom in malaysia a certain man named MR.MIYA DICKNSON called me to produce 1400 US for them to clear the packaged i was tempted because of the said foreign currency which i thought... read full review »

this web site is bogus and fraud why is one thing when u go to the website and click on paypal you go back to the site they stated they are out of of honkong they are using the email of money transfer and western union as making payments on bogus website i have contacted paypal to see if they have agreement with this site they are showing eceltronic systems as computers and all the gismo products i have check out honkong business registery and company profiled nothing comes up they are using photo shoot buildings as corporate... read full review »

An unfair trade practice unheard of anywhere in the world. Only in Hongkong a buyer has to pay even if the product/service is not delivered, elsewhere the buyer is penalized only if he defaults. This we just experienced in our last trip to Hongkong (March 9th to April 1st) Before we left Vancouver, on March 6th we booked Tour CDF06TD (6-day trip to Jiuzhaigou departing 14th March 2009, Booking No. PA17756, departure was confirmed as Wing On had the right number of participants) with Wing On Travel through long distance telephone and... read full review »

I have submitted a complaint to the Customer Relation Services Manager about finding a "Cockroach leg" inside my cake while onboard a flight of Thai Airway. I submitted an in-flight letter form during my flight from Bangkok to Chiang Mai on board TG114 on February 26, 2009. The Customer Relation Services Manager only made a simple reply and totally ignored my further complaint and dissatisfaction about the way of handling complaint (S4/00050464-WB). I found your customer services are totally unacceptable and far below standard. As an... read full review »

these guys have never had stock and lie to everybody read full review »

A&B sold to me an overpriced lens. They sold the SIGMA 70-300mm F4-5.6 DG MACRO Lens to me for HK$ 2500 which I found out to be at around HK$1250 only (around US $210 maximum). I am trying to contact them but to no avail. They manipulated me for being a traveller unfortunately. Could someone give me an advice or help me with this? I really want to have what I paid for and I want my money back! read full review »

To me not допоставили the equipment on 720$, on 800$ have sent not that that asked, on 320$ have sent older version. read full review »

I recently signed a purchase agreement for a car to receive after a loan agreement was accepted. I was very confident about the result, but when told the loan had been denied, I then asked for my 10% deposit of $13, 000 to be returned. Chris the dealer for Vantage Motors, located at Kowloon Bay HITEC, then said he would not be returning my deposit according to the rules stated in the contract. I returned home to look again at the contract. I turned over the signed document to find the whole of the back written in Chinese. Going back to the day... read full review »

I bought two packs of cat food at HK$119 each but was charged $143 each (about 15% difference!). I didn't notice the price difference until I got home. I then went back to the store but the salesperson refused to return the difference to me. I filed a complaint to the Consumers Council. More than a month after the Council written an enquiry letter to the store, there was still no reply. After repeatedly asking for a reply, the store owner finally asked me t0 visit the store again to get the money back, and he refused to send the money to my home address. I felt like I was totally humiliated by this pet food store. read full review »

I ordered the following items: 1) A hands-free headset for a Nokia 6085 Cell phone -did not fit - the prongs were too big & 2) Sandwich Carrying Case-Nokia 6085, which was not what I thought it was. Here is the company's return policy: To ensure customer satisfaction, if you are not completely satisfied with our products, within 14 days from your purchase date, we will refund and/or exchange your purchases with no question ask. All you have to do is to contact our customer support representative at... read full review »

I haven't seen any movies but I have been charged monthly for over a year 3 - 4 movies. What can I do to stop that? read full review »

I've ordered two items from DealExtreme. The first item came to me in about 2 weeks just like they said. It was defective and I was a little frustrated. So I ordered a second item from them which never came. I became more frustrated this time and I emailed DealExtreme. They told me to please wait for a response from us while we look into the matter. We sent several emails back and forth and it was the pretty much same thing from them everytime. Please check your post office, we'll look into it at the Hong Kong Post, please... read full review »

Cash strapped ‘Get Rich Quick Scam’ targets Hong Kong Consumers – 4 December, 2008 Traveling Pyramid Scheme operator - Roger Hamilton and the XL Results Foundation Individuals of the local business community are warned to do due diligence when dealing with XL Results Foundation pte ltd www.resultsfoundation.com (registered in Singapore Company registration: 200107729C, based out of Bali) operating a multimillion dollar global Get Rich Quick Investment Scam and Charity Scam. Warnings against the cult have been... read full review »

I purchased 10k gold for Wow from them It's been a MONTH, I've only gotten a partial delivery after probably 100 emails to them. I filed a Paypal complaint, they 'tricked' me into cancelling it, so now I have no recourse at all. VERY poor company to deal with. I've personally had good luck (twice) with www.ige.com, though others here haven't. read full review »

Begin August, I have been contacted by Thomas Quinn from CES Futures. He told me that CES Futures had a good opportunity for investing in Futures on gazoline. I sent them money and after having closed the positions (with a small gain), begin september, I wanted the cash to be sent on my bank account. Then begun the problems. They didn't executed the refunding. Every day, I send mails and I call that company. Every time that I call, they tell me that they will call me back but, nothing happens. I also never received answers to my mails. Are those guys swindlers? More about them next week. read full review »

Basically it boils down like this. Because of the lack of, or rather non-existent communication of rules and regulation about flying into U.S airspace to customers, I had my 130.00USD Royal Salute Chivas Whiskey confiscated just as I was about to board the flight from HK to Toronto. I bought it in Vietnam, which is where my flight started. All the Cathay ground staff did not mention anything when we bought the whiskey and took it on the flight. I was not an isolated incident but many others who flew into HK from Vietnam also had their good... read full review »