The hardest thing in the world is to get AT&T to stop sending offers by email.

I have requested and unsubscribed 32 times and I'm still getting nonsense on my work computer.

Is there not one competent person in the company who knows how to operate your website or whatever it is that allows you to continue to send me info I have not requested and that I do not want and have NO intention of using?

Very poor service and unconcerned staff who don't know what they are talking about and transfer you around the whole company is what I run into. I'm glad I no longer have your service.

I was AT&T Customer since 2005 and I was happy with them until the last year that their service gone bad. They always have drop call and no signal. I called to complaint and they tried to fix it but it still be the same. Sometime it took me to dial 13 times to get to through only one call. Finally I got bored of them and moved my number to other company now AT&T make me pay for the whole month. I was with them only 6days but they want me to pay for the whole month. Why do I have to pay for the thing that I don't use. They are so greedy and unfair. They will take whatever they can so be careful.

It's impossible to cancel a data plan from AT&T when you lose your Ipad. I had my Ipad stolen last september and AT&T still bills my bank account $25 per month, even after 6 phone calls to them. They insist they cannot access my account without the phone number for the account. Problem is, the phone number was assigned and inputted into the ipad at the Apple store. Unless you have the Ipad, you cannot learn what the phone number is. (You receive no paper billings and the average consumer would never look into Ipad settings to get the phone number assigned to it.).

It even reached the point where the AT&T manager told me to just challenge the bill with my bank account/debit card company and when AT&T gets the challenge, they will cancel the account. Well, I challenged the October and November payments ($50), the bank credited the money to my account, and AT&T still billed me for December, January, and February!! Last week, this is not a lie, I was on the phone with AT&T for 2 hours! At one point they transferred me directly to Apple without telling me that is what they were doing! And that is after i told the rep on the phone that i had already been through the exercise o fbeing transferred to Apple on previous calls! AT&T has even gotten to the point where they have assigned case numbers for me, but that means nothing in terms of results or getting my money back.

Thank God, verizon is entering the iphone market.

I'm victim of fraud, identity theft police repoorts filled at tipton county sheriffs dept. 0806191010, 020400370, & etc...
trying to cancel fraud internet service at my residence without my knowledge in the name of Andrew Meyers fraud number # above listed fraud user name. I do not have password to access to cancel this fraud account.

I have been an AT&T customer for 15+ years. Last week AT&T converted all existing voicemail to Unity Messaging. Unfortunately, my standalone voicemail box was deleted without notification. After working with AT&T representatives over the course of 7 days and 14.5 hours on the phone, I was informed that I could no longer keep the phone number I had been using for the past 15 years. This poorly handled transition has cost me $10, 000+ in lost business. While most of the people at AT&T were nice and tried to be helpful, no one had the ability to solve what would seem to be an simple problem. I feel helpless and very upset with how AT&T handled this transition. I expected a lot more.