Bank of America
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Category: Business & Finances
Contact Information Florida, United States
Phone number: 8006690102
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Bank of America Reviews
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Noxalle
July 6, 2011
Overdraft fees rip off
I've been banking with Bank Of America for 10 years. Since they accepted the bail out money I've gone to Bank Of Texas but still use Bank Of America as a spending account and have my merchant services deposits go in there. I keep a typically low balance, about $500 and transfer more money when needed. Anyway, I woke up to 6 $25 fees but I had not overdrafted. My account fell to $65 and then I transferred another $500. After arguing with the CSR for about an hour we broke down every single transaction and they had to admit they were wrong. What happened was a merchant (over a week ago) authorized my card twice, once for products without shipping and once for products with shipping but the authorization fell off the next day. But they deducted this authorization from my balance and hit me with fees 7 days later when I would have overdrafted had the transaction actually been paid. (I know, it's complicated, but it's highly fraudulent). After they corrected the six over draft fees of $25 each I wake up the next day and find TEN overdraft fees of $35 each! The first set of overdraft fees caused me to overdraft FOUR more times, which is true but why TEN charges? Nobody seems to know! After another hour on the phone this was taken care of. So I cynically wrote the bank an e-mail asking for $500 worth of credits towards my account for wasting my time. I made the point that if I had overdrafted by mistake I would not be able to deposit the difference and say 'I'm sorry' I would have to pay $500 worth of fees!!! They wrote me back with 'We've researched this account and found that you overdrafted blah blah blah'. I wrote back with 'apparently you didn't research this account because xxx and yyy'. They wrote back again with 'Oh. You're right. Sorry'. It just drives me so mad! First, they use a fraudulent fractional reserve system and create money out of thin air! The Federal Reserve is about as Federal as Federal Express and then they have the nerve to assess fraudulant fees on the public! Let me tell you how money is created. No, it's not backed by gold, it hasn't been in DECADES! The United States Government decides they need $10 million dollars. So they print up some fancy looking treasury bonds. Then they call up the Federal Reserve (who is a private corporation) and they print up some more fancy pieces of paper and give it to the US government. That's it! 10 million was just created! Oh but it gets far worse than this. The new created money has to have value and since the only thing regulating the value of money is how much is in circulation 10 million dollars has stolen value from the money you have in savings causing inflation! Now imagine 700 Billion being created out of thin air and given BACK to the bankers! And you wonder why gas is $2/gallon when a barrel of oil is going for $35 (it should be $.75 at the pump!) It gets worse! The fractional reserve system requires banks to only have 10% of their reserves in holding. This means they can loan out 90% of their reserve. So what happens to the $70 Billion of bail out money? It goes into bank accounts. Not $70 billion has because 7 TRILLION!!! Thus causing MORE inflation! And if you really want to realize how you're getting screwed let's factor in INTEREST! The US government doesn't just give the bonds to the Federal Reserve but the bonds are promissory notes that the US government will pay back the Federal Reserve with INTEREST! But if the Federal Reserve made the first dollar where does the money to pay back the interest come from? You got it! Print more money and borrow more money from the Federal Reserve! Causing a never ending cycle of inflation! Inflation is a tax on the people. Look at cars for a minute. In the 80's a new car cost an average of $7000. Now it's an average of $20, 000. Did things get more expensive? No! The value of the dollar has been chopped down to a third while wages have not even doubled! So you save a million dollars to retire on. When you retire that million dollars will have the buying power of $250, 000 if your lucky! And to top it all off.. they hit us with overdraft fees! We need to hit THEM with overdraft fees for bankrupting this economy and creating money out of thin air! And if you really want to hear the truth watch two movies on google video. America: From Freedom To Fascism The Obama Deception And speaking of Obama, lets take a look at the stimulus package for a moment. WE've already established the Federal Reserve printed 700 billion for the bail out right? OK. Well, we authorized the bail out money to be printed and we (the people) took responsibility for the debt, the interest and inflation. Then Obama writes a 700 billion dollar stimulus package. So what does the Fed do? They loan the US 700 billion dollars at INTEREST! AAAAAHHHHH! They're not even using Vaseline!
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chrstine michels
July 5, 2011
home mode
WE have been trying to get a home mod for about 2 1/2 years now. the only thing i have gotten is a hard time & more stress my husband and i have doing everything we're suppose to be doing but no one else seems to be doing anything...filling out the papers for home mod was the worst thing we ever did ...when we filled out those papers we just signed our house away the only thing we had gotten was a inflated house payment, if your having trouble paying a lesser house payment what makes them think you can pay more...Now they want the extra in the payment differance and say we are behind and they are going to forclose on us. We are currant on all taxes and insurances on our home !!!
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Photodave818
July 3, 2011
BANK HOME LOAN
First of all I like to say that Bank Of America should not be in business. The company is so big that they can"t be touch . If you do get another loan company, The Bank Of America will buy your loan . Its hard to stay away from these people.
I have had a home loan from BOA for 12 years now. Just the last few months I had my payment go up from $ 664 to $ 849 a month. The tenth customer service rep tells me that the payment coupon was wrong for years. So now I get six phone calls a day asking for back payments needed.
I have been sending my payment in with additional funds to pay the loan off. My checks get back in the mail because i can not send extra money on this loan..
How is Bank OF America in business !!
This will be continued !!!
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coachmatt
June 30, 2011
property claims fraud
Had a flood in my house back last year, got the check from the insurance company in september of last year. Besides the fact that they took over 3 months to pay my contractors after work was performed, they have strung me along for 5 months about the remaining balance left from the insurance money. I subcontracted all the work myself, leaving a nice balance leftover. The property claims division then asked for a list of items neede to cut a check for the remaining funds. After mutiple calls and multiple faxes on new items asked I was finally frorced to contact an email at the office of the president ceo.
I got a reply phone call very quick, and was thinking I was in good shape. Finally the person helping me said that property claims never returns leftover funds and it must be added against my loan balance. I argued and said the csr's I talked to said different, the paperwork received from bofa the whole time said different. At this point he said there is nothing left to do. Would love a way to fight them.
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JoDpurple
June 29, 2011
B of A Implementation of The Make Home Affordable Program
This is my 4th attempt at getting a mortgage modification from B of A. First they screw and said I did not qualify because I was not behind in mortgage payments. I got behind and the threatened to foreclose and reported me to the credit bureau destroying my not that good credit rating. I no longer have a 401K because I used the money to get my mortgage current. I have gone through an home assistance program but B of A rejected them and said I had to go through them, Bank of America. I sent Bank of America all they asked for TWICE. I just received a letter saying I did not qualify because my housing expense was not over 31% of my gross income. My housing expense is 31% of my net and the expense report I submitted clearly show I do not have money for gas or food after I pay my mortgage let alone support a grandchild I am raising. Bank of America apparently does not want to apply the program in the spirit that our President intended. How do I complain? How do I and consumers apply pressure to Bank of America to do right by their customers? At my wits end. I want to lodge a formal complaint against Bank of America. They need to be thoroughly invested for malpractice. Jo Delois Payne Wright 1201 Glen Cove Pkwy #1704 Vallejo, CA 94591-7179. 510 882-6877 [email protected]
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Deborah Kipness
June 29, 2011
Will Not Release Insurance Money
Bank of America has taken our Insurance check for damages in the April & May 2011 storms & applied it to our loan payment so one story goes. Another person with BoA says it's in an escrow account, while yet another person says they don't have a clue what I am talking about. The check is $6356. 23 and it is for severe water damage inside the house as well as replacing the roof. We cannot find a company local that will deal with Bank of America & do the repairs we need up front with the "promise" from Bank of America that they will pay the contractors. We are in bankruptcy & BoA is keeping our check according to one person because we are more than 60 days in arrears. I thought we were protected by bankruptcy laws as long as we followed proper procedures. I am writing anyone and everyone about this situation. My loan agreement states that I must keep the house in proper order & all repairs kept up. I cannot do that if the insurance check is being held hostage. I might add that there is mold starting to grow from the water damage and we are having additional damages due to rains since the original claim was made. It appears to me that Bank of America is yet again at fault & not following procedures. Can someone please help me?
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jjp23
June 29, 2011
Monthly Maintence
Pure and simple promises were made and not kept. Assessed all kinds of 'extras'. Bank of America claims I received a notice on this----how. Nothing came with the monthly statement; nothing came separate; I did not get an email. When I protested the branch manager said there was nothing she could do and refused to call a superior. When I called their customer service line I was bounced to four different people who were all working hard on this issue only to be told by number 4 some one and a half hours later to essentially stick it. Great place. The problem is the state of Connecticut Department of Banking only collects complaints and does nothing.
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radev
June 28, 2011
charging interest indefinitely after paying balance in full
A short summary of the complaint follows:
Bank Of America has given me a credit card with a $1.50 per month minimum interest rate. It is supposed to apply when I haven't paid my previous balance in full and the remaining interest on unpaid balances is below $1.50. Several months ago I paid my balance in full but I continue to be charged this $1.5o each month. It took me 10 customer service agents and more than 3 weeks of back and forth with BofA to understand their scheme. Here is a simplified version of what is going on: on January 31, I get a statement for $2000. I pay it in full a few days later but not until I have charged a purchase for $30 on the same credit card. So, here is what the bank does: when they receive the $2000, they allocate it first to the new purchases and then, to the balance from the previous month. This leaves me with a previous-month balance of $30. Now, this $30, being larger than $0, causes a new interest charge the next month of a few cents, however, since it is less than $1.50, the bank charges me again the full $1.50. This way, I can continue to pay my previous balance in full each time and, as long as I charge anything to the card in the new month, I can continue to be charged the $1.50 indefinitely.
Isn't BofA required to pay off my previous monthly balance when it gets my check, before paying off purchases made in the current month?
Note that, as long as I keep charging new purchases to this account, I can never practically pay off the balance unless I send in a check for the previous month's balance + the current month's purchases + the interest generated since the previous month's close.
Note that it took 3 weeks and 10 customer agents to explain to me what happened. I have a PhD and I am very patient. Most other customers in this situation would not have questioned the fee or would have given up after the first 2-3 attempts on the part of customer service to give them misleading answers (and I got several such answers, including a reply confirming that I had indeed paid my balance in full). It is clearly a stalling technique on part of BofA trying to obfuscate the situation.
I hereby allege that BofA has not properly disclosed the rules for charging this interest, that it has found a way to squeeze out millions of dollars from their unaware customers, and that it has a policy to obfuscate the solution to the problem in order to accumulate further gains.
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BIG TIME
June 28, 2011
makati philippines office
Since when does the doorman decide who gets service and who does not. The doorman at this BoA office should be fired immediatley. He would not let me talk to a bank manager because I was an American. Being a foreigner in another country, I did not want to be thought of as causing a problem so I did not make a big deal about it. I thought I was a valued BOA customer and could recieve service at any branch, I guess not. Today I'm calling up there to get things straightened out and hopefully get that doorman put out on the street for good.
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Satirone
June 28, 2011
Longer "Hold" on cashier's checks
4 Cashier's checks from Citibank amounting to a total of $ 36, 500.00 were sent to BoA for deposit into my checking account. Even though Citibank cleared these checks on May 18, 2009, BoA refused to make the funds available to me me until May 22, 2009. by placing a 'HOLD' on the amount for 4 additional days. This 'HOLD' placed by BoA illegally resulted in a check returned 'NSF' and a fee of $ 35.00 being charged to my account.
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