Bank of America reduced my credit lines to $5K from $55K even though I called them to straighten out a mistake made in a balance transfer from another bank and they said they would restore the credit line.

Banks measure credit line by using amount of available vs. outstanding credit. Now we will have a never ending cycle of credit card limit deductions, each justified by the previous one.

I spent an hour with the bank explaining it the first time. They agreed to correct it, and now it is 10x worse than before.

Unless they resolve this satisfactorily, I will never do banking with Bank of America again.

Where do these banking policies come from? Bank of America is taking advantage practicing 'back door habit's on a gross level. Recently my husband and I closed our bank account (checking) after waiting for all check's to clear. Two check's had not cleared and were written by us approximately six month's prior to closing our account. We could not locate the payee as he was a helper that came along with a contractor to do some work on our home. We thought maybe the check was lost or misplaced by the helper. The other check had been written to purchase something over the internet and also had not been cashed. So now we would have expected that the payees would probably come directly to us for payment. Low and behold, these check's were both cashed by Bank of America after we closed the account. Those check's were not legally supposed to be honored after all our account number no longer existed as active. Account Closed should have been stamped on each check and returned to the two payees. They not only sent us a statement that appeared to be business on an existing account with a negative account balance of almost a thousand dollar's and overdraft fees as well. After going to the bank and not getting any answer's we decided to not deposit the funds to bring the account to a zero balance. But to go to corporate, still nobody could give us answer's. They have reported my husband and I to Check Systems a company who report's you as an undesirable customer and for 5 year's keep's you on a list that all bank's check as you apply for a checking or saving's account. Thus, we can longer obtain a bank account for five year's. Thanks to you Bank of America you have deprived us the ability to operate our live's financiallyin the normal way. We hope to see your incompetent organization charged with mis-conduct, fined, repay all cheated customers identified by a grand audit and finally, closed. That's what you deserve.

On Nov. 2, 2009 our home caught fire. our insurance company was very fast in getting our check for the damages done to our house. since we still pay a mortgage we had to send to check to bank of america so they could endorse the check as well. we called for a week straight to find out what needed to be done. we talked to a different person everytime and got a different story everytime. their employees from there floor supervisors to the little people are rude and inconsiderate. they are morons. Bank of america is refusing to release our check that in all legal rights belong to me and my husband. they want us to pay out of pocket for the repairs. i think they owners need to get off their butts and either train their people better or hire some body different. all you get when you deal with bank of america is the run around and a different story everytime.

The mortgage department is staffed by morons. Extreme delays in processing and redundant requests for information they already had causing me to loose my bid on a home and quit my job.

We lost our home in a fire the end of June 2009. Homeowners was great. They sent us our loss money fast, however, bank of America has been sitting on all our money since the beginning of Septemeber. There is always a different answer as to why the funds havent been disbursed, etc. They are a nightmare. The thought of having to keep doing business with them makes me sick. We are at the point now where we will go to the attorney general or whoever we have to in order to get our money from them to build our home over again.