Please do not patronize Honda of Staten Island, they will rip your off, be nice to you in the beginning, and when you get your first car payment, bam...your screwed. They are all dishonest crapp. Screwed me out of alot of money selling policies acting like they are free with the vehicle. They literaly robbed me, you have to go back to them to fix anything, and it's like talking to the wall, you get no where, the best defense is to spread the word that they are bad people and are out to get you. Save your money, time and sanity, stay away from Honda of Staten Island. read full review »

The lease was almost up on my NIssan Maxima. Since I am recently widowed and my finances are enow limited, I planned to lease a cheaper car, the Nissan Rogue, advertised at $199 a month. I ended up paying $5102.85 and $299 a month for 39 months. When I drove the car home that day, I realized that the sticker price was not on the car and the contract was not among the papers. After I returned for the contract the next day, I realized that the Gross Capitalized Cost was $25, 377 not the agreed upon sticker price of $22, 500. After several... read full review »

This company has several wrongful practices when towing vehicles. After their already inflated towing fee, they tack on and extra $50 for labor, $60 for a "gate fee" (after only an hour of holding), and another $50 for a "storage fee". Such practices takes advantage of American consumers. It is no wonder that the company is ran by a convicted felon. read full review »

Took my car in for an oil change on Monday. Had problems starting it on Wednesday. Won't start at all Thursday morning. Radio works so it's not the battery. Last time I took it there for tires, I also experienced engine trouble within a few days after leaving. read full review »

I ordered parts from office yoshimi. At first Mr Yoshimi Yamada was very quick to reply to emails, he even sent me diagrams to confirm the car part I wanted. I transferred money into his account after we agreed and he sent me a quotation. From that time, which is now 10 days ago, Mr. Yoshimi has not acknowledged receipt of my email nor has he responded to any emails. I even sent him a copy of the transaction receipt from the bank but he has been quiet. I searched on ripoffreport.com and found that he has screwed people before and/or... read full review »

These guys are SCAM ARTISTS deluxe! They won't tell you what the interest rate on your loan will be until you give them all of your money. Also, they tack on TONS of hidden fees, such as insurance and inspection fees that somehow add thousands to the original price of your car. Furthermore, they are extremely unorganized and have no problems keeping you waiting. Get this: I found a car being advertised from them on autotrader.com that was listed at $12, 000 and was the "special internet price." I called to ask about the car... read full review »

I was in the market for a 328i. I had done my homework, and new exactly which options I wanted, and the base price of that model. Additionally, in order to make sure I would get the price I wanted, I solicited an "internet" price from multiple BMW dealerships. To my surprise, Auto Gallery Motors offered me what I wanted at a reasonable price... at least via the internet. When I arrived to the dealership, I patiently looked at the various cars available on the lot. Within the first 5 minutes, I found two cars that had... read full review »

My wife and I hired a car from Goldcar for 3 days from Malaga airport. On day 2 the car broke down and I called their helpline. This was a recorded message and asked me to leave my number and they would return my call. I received no call that evening so the next morning I called them and managed to speak to someone. They then arranged for a truck to collect the car from Benahavis. I then spoke to the main office and they informed me that they could not get a new car over to me and that if I took a taxi to the airport that they would... read full review »

My Car is currently being held hostage at the South Canadian Tire in Lethbridge, AB. I took it in to get a new tire, I should have just brought the rim I guess. They refused to give me a new tire and told me that my steering knuckles were worn down (possible because my tie rods had to be replaced) my ball bearings on the rear wheels were loose, that I had to replace all 4 shock absorbers, that my breaks need new pads and rotors, that my catalytic converter had been removed, that I need a new muffler, and a couple other things i don't... read full review »

I have a 2007 Toyota Camry with ~ 20 K miles on it. I noticed an unusual sound coming from the AC fan in October 2008. I brought the car in several times to have it examined and was always told they were not able to reproduce the sound. The problem worsened and at times the fan for the heater and A/C would just stop working. I brought it in for its usual service and at that time the sound was occuring so they kept it for a few hours to find out what was wrong with it. They told me there was an issue with the blower motor and they would have to... read full review »

Latin Limousine had confirmed the use of their 14 passenger Lincoln Navigator limousine for use on Saturday May 30th for a senior prom outing. Hugo confirmed this with written e mail from the company. On May 27th the company (Hugo) called and said the use of the Limo was no longer available because they could not find a driver. It is up to the company to follow through with their commiment but they refuse. It is a hardship to find another limo at this late date. Many calls have been made to other limo companies but none are available. I feel Latin Limousine should have made a better effort to accomadate our agreement. read full review »

I bought a car and a friend recommended I take it to Hi-tech auto for a 101 point inspection, and a tune-up. A week later I sent it to them again with vibration and clanking sound between gears. I was the one who pointed out the u-joint. They said it would also need a hanger bearing. In my next trip under the hood to check the fluids I suspected that the oil wasn't changed, nor were the plug wires. The car was not running any better, so i took it to another mechanic who gave me a list of what needed to be changed, including plug... read full review »

I sent in an ECU for remanufacturing ($299 plus overnight return shipping) and of course mine was "unrepairable" so it would be an additional $200 dollars for one from stock. They promised immediate shipment... that never happened. Initially, when you could get through to them, they would give you an appology and then make another promise that never happend! After a week of this, they just stopped responding alltogether and you can't reach them at all. To make matters worse, they have the original ECU and my wife's truck i... read full review »

BAD SALES PRACTICES WOW, this is going to be a long one ... lol First I called 856-663-1500 I got Nate the Great. When I spoke with him I told him I saw that the Jeep dealership was on a list that was given out on the NEWS with Charles Foulke Jr. as the owner and I was calling regarding purchasing a Jeep and I am looking for old stock 2008 that I could save from 7 to 8 thousand dollars (cause I know it will be much cheaper). Nate says “yeah sure we can do that for you, when u get there ask for Tom or Jorden (General... read full review »

I recently purchased a car from Koons Automotive Outlet in Woodbridge, VA. My past cars have all been purchased from CarMax and I should have stuck with what I knew. It's been a disaster since day one. 1st I was told a particular price for my trade-in by the salesman. The next day when I came to sign the paperwork on my new car I was told the GM didn't agree with the price I was quoted and decided it was worth less. I then had to wait for hours in order for them to rework my paperwork. The salesman then comes out and tells me that... read full review »

Toyota and Lexus Engines develop engine oil sludging slowly over time. 2006 Class Action Lawsuit cited Toyota at fault. Toyota agreed to warranty all cars up to eight years from original purchase. Problem: Most issues with engine sludging requires in excess of 100, 000 miles to present itself. Most low mileage drivers do not hit the 100, 000 mile mark until the warranty period has past. Toyota requires extensive proof of oil changes to "confirm" that you properly took care of your automobile's maintenance. Oil changes are the... read full review »

Yesterday I had a flat tire and I ask the 411 service to gave me a car service number. They gave me a 1866-2983719 and I called. They show up pretty fast, but the guy that came had no knowledge about the car. He spend two hours trying to figure out how to get the spare out (because was under the car) and he didnt bring the correct tools. He went back to his business to get more tools and still brought the incorrect ones. AT the end he said that he couldnt change my tires because that was something stucked. My battery was down and he gave... read full review »

The owner of the company is my neighbor and I am sorry to say he does not keep his word. My vehicle was hit and a dealer said they could have it done in 2 weeks. He said the same and he would also pay $200 of the rental fee. My wife and I agreed to let him do the work and we dropped off the truck. After 2 weeks we had not heard a thing from him and my wife asked him what was going on. He told us he was waiting for a part! My wife told him to just give us the truck back if you are waiting on a part. He said he could not a... read full review »

I went to test drive and hopefully purchase a used 2004 Dodge Neon. It was raining heavily when I arrived, but since we needed a car immediately, I asked to test drive the Neon. I asked for the keys so I could open the trunk and inspect the vehicle, but the sales associate would not give me the keys. I thought this was odd, especially when he kept trying to distract me. The young man received a phone call and told the person on the other end to wait for him because he would be right home. I had the money and was ready to purchase a vehicle, so... read full review »

2006 Lancer Ralliart aprox. 42000 KM Bought in Apr 2007 I have paint chips running up my hood, down the quarter panels, on the roof. I also have documentation stating this is a problem with the paint, not stone chips, from a qualified coatings (paint, etc.) inspector. I approached my Mitsubishi Dealer about this concern, and I was sent into the warranty process. The district manager says it is just stone chips, even though he has never officially seen the vehicle. I contacted their customer service and was told the District manager doe... read full review »

I took my truck to Annaville Transmission. The manager of the store, Steve Faucett, said he would look at the truck. Mr. Faucett called me and said nothing was wrong. I asked him if he checked the transmission fluid and he said yes. After picking up my truck, I was driving down I-37 when the hood flew up. The following morning I questioned Mr. Faucett to make sure he had completely shut the hood. Mr. Faucett told me he never opened the hood. When I reminded Mr. Faucett that he told me on the phone that he had checked the level of the... read full review »

I purchased a 2006 Hummer H3 a month ago from Thorton Chevrolet. I test drove the vehicle and all systems go, but as I was being briefed on the elaborite luxury, and acessories the sales women forgot to tell me that the one head rest DVD player didn't function. Although, throughout her speel of options this vehicle was supposed to have she left that part out. But she did manage to tell me that they were an aftermarket install and weren't covered under the factory warranty. However, I was under the assumption that most sensable car... read full review »

I PAID FOR 2 ORDERS IN RPMOUTLET.COM on 2/11/2009. my orders are N. 20770 and 20701. After 3 months just i only received partial. I called several times and always busy. I sent emails and never got a reply. Please avoid to purchase performance parts on this website. read full review »

Apparently BMW paint is more expensive than gold! The 'damage' in the picture cost over £200 to repair. Not only that but when queried this was the Insurance Price and as I chose not to pay by insurance but to pay myself they would have done it cheaper if they had known it was being paid personally but as they had raised the paperwork now it was tough. Insurance companies note you are being ripped off by this dealer! They would then not negotiate but rather issued court proceedings - great Customer Service Mr Fantom. read full review »

I ordered the Ding King via automated ordering from the T.V. ad and get NO info from CustomerStatus.com regarding my order. read full review »

Dear Sir, To the people who responsible for the Toyota Japan Manufacturer since we live here in State of Qatar with my husband we brought already 4 cars from Toyota Dealers Abdulghani . The truth is my husband is loyal costumer of Toyota before we live in Kuwait we have a Cressida Model then we move to Dubai and take another model of Land Cruiser Prado and then finally we moved here in Qatar first we take a Land Cruiser Prado again second Hi-Lux then Yaris. All those models of vehilces we don't have any problem until now we have it... read full review »

We bought from them shock absorber Gas Struts use for Japanese car under WDKYB brand (as their own brand) after we receive shipment, we found most of shock abs does't have gas inside, even due to bad quality oil seal uses inside, center liver do not comes and down easily. We sent back each part number one piece sample to them even had meeting, they accept their mistake for that lot. afterward we tried to communicate with them, they said us to give them photos, we sent them many goods photo but after that they never take care of our... read full review »

Poor customer service to say THE LEAST! I was promised a vehicle, set up the appt to meet with the salesman the next day, called as I was leaving my house to let them know I was on the way, got my baby up from his nap, drug my family out of the house, drove an hour to get there only to be told they "just sold it" BULL FREAKING SH*T. Then on top of that they had the nerve to try and place blame on me, "well, ma'am we asked you to come up here last night" I'M SORRY, I HAVE A BABY THAT I PUT TO SLEEP AT 8'OCLOCK AT... read full review »

My name is William D. Conley Jr., mailing address 1712 Stadium Drive, Bluefield WV 24701. Phone number 304-325-7613. I am writing to you of a case of Discrimination against me by Ramey Chevrolet, Rt. 19 and 460, Princeton WV 24740. Phone number 304-425-2134. In September of 2007 I leased a vehicle through this dealership, I was made aware that in the contract I was able to return the vehicle before the lease expired. On 19 May 2009 I went to look at a vehicle at the dealership after I had been called and informed by the sales person... read full review »

we accuse of stealing donuts we don, t enen get donuts I felt so hurt and embarrass. I felt like crimnal. The cirle k it was on 35 0n dunlap. please get back to me? thank you melissa rosato read full review »

My car was making a strange noise so I took it to Pacific Motor Service in Monterey. The owner, Kevin, told me it was a serious engine problem and would cost $3200 to repair. I told him I wanted to take it elsewhere for a second opinion. He told me it was a safety issue and refused to let me have the car back. I threatened to call the police and finally he handed me the keys. I took it to another mechanic who fixed the problem for $215. The second mechanic also told me it was not an engine problem OR a safety issue at all. The... read full review »

My name is Diana L. Jones. I purchased a car from Selbyville Holly Kia on April 18, 2009. The salesperson was very pleasant, and professional. I purchased a 2005 chevy colbalt. I had a trade in (2000 Alero) and I put a downpayment with it. 8 days later, I went Maryland and the car wouldn't start. I had to wait 30 minutes before it started. I called the dealership, took it back and I was told it was in the security system and then was I given instructions on how to use the keyless rem0te, and that may be the problem. Well the following... read full review »

The service is horrible. After the second attempt to repair brake noise, they called to say to pick up the vehicle at 4:00 as it was finished. At 3:50, when we on our way to pick up the vehicle, they stated that they would now have to keep it over night. Next day, after they had put my wife a beat up rental, they claimed it was fixed. They stated that they replaced the rotors. We picked it up and surprise, it is still not fixed. The rotors we not replaced and the vehicle still has brake issues. We are taking our vehicle to another repair... read full review »

I received a phone call from Bernardi Toyota stating they were interested in my 2005 Camry...I had bought it there 4 yrs. ago. They stated they were in need of "used" Camrys that were in good condition and that their service people had noticed mine fit the bill and also had low mileage. I scheduled an appt for Sat at 9:15am..was told to go in thee showroom and ask for a sales manager. I rec'd a confirmation call Fri evening at 6:24pm confirming the appt. I arrived there at 9:02..no one on the floor to assist me; finally at 9:10... read full review »

do not...i repeat do not buy a car from these liars...cheaters you will be swept aside like dust the service dept. is instructed to keep quiet the shady girls hiding in the back are the black widows DO NOT DO BUSINESS WITH THESE LOSERS STAY AWAY FROM KIA OF MANASSAS YOU ARE GIVEN FAIR WARNING IT WILL BE THE WORST BUYING EXPERIENCE OF YOUR LIFE LAZY...GOOD FOR NOTHING LIARS-CHEATS-THIEVES read full review »

I bought a warranty on the used car I purchased from Feldman's. They told me that it could be canceled at any time...within 30 days would get me a full refund...after 30 days wuld get me a pro-rated refund. I was due over $1, eaf6a400.00, and instead of returning the money to me, they added it as credit on my car. This was not where the money came from...nor is it where I asked it to be credited. In these tough times, I needed the money really bad. I called and complained, but of course there is no returned call. I will never again buy a vehicle from them. Stick to reputable dealers. read full review »

My wife took her 2000 Mercury Villager Sport to have the front end aligned and have the thermostat changed and have the sensor and cooling fan checked. She was given an estimate of approximately 3 hours to be repaired. After about 2.5 hrs my called to see how things were going and thats when Sandy told her that there was a problem and the mechanic came on the phone line and told that he had an issue with the van. He proceeded to tell my wife he had broke the thermostat housing. They were taking the van to the Ford dealership for a third party... read full review »

I purchased a set of vent visors for my 4 door truck. They fit poorly and interfered with the door weatherstrip and glass. I returned them immediately and am still waiting for almost 2 months for a refund to be issued. Numerous phone calls have led nowhere. The answer is always the same. We are waiting for the vendor to issue us a credits, and we will then refund your purchase price. Terrible customer service from a company that trumpets ''Customer satisfaction is out priority''. Avoid them like ''THE PLAGUE''. read full review »

Series of bad encounters with Honda USJ:- 1. When I purchased a Honda CRV in 2008, the sales person recommended that I purchase the add-ons from external suppliers via her because Honda is selling at a much more expensive prices. She did this in the Honda showroom itself. How unprofessional. She did not bother to run through the checklist when she delivered the car e.g. verify the engine number, show how the functions work, etc. 2. The service manager was not service-oriented and arrogant when dealing with complaints with regard to the... read full review »