CATEGORY: Electronics
Acer C530 PDA
I bought an Acer C530 PDA in January. The unit never worked as it kept losing power. I returned under warranty and all Acer did was replace the battery, which did not solve the problem. I returned it again and this time they actually realized there was a major problem and replaced the mainboard. BUT they replaced the touch screen incorrectly so that not all was visible/accessible, effectively making it unusable. I tried to complain to Acer but they would not even apologies and were downright rude and have twice put the phone down on me. I... read full review »
t-mobile sidekick_ID
T-mobile is claiming my sidekick_id has water damage to avoid replacing it - especially now that they no longer sell it or have the model available, unless a useless one has been returned.
My issue is that ALL the white circles and markings inside the phone and on the back of the battery are snow white PLUS upon checking the charging port, I find NO CORROSION, NO RUST, NO 'GREENING' whatsoever, none at all. read full review »
DigiMall.com
Ordered computer battery. One and half months later, no battery. Emailed company last week. No response. read full review »
BAM Graphics
RUDE SERVICE/POOR QUALITY! I have never met such rude service people in my life! We went in for some banners and were forced to deal with a guy named Kale, a certifiable psycho who should never, EVER be allowed to work with the public! No one else spoke English, so good luck trying to get anyone else to help you! We ended up paying a little more at Kinko's, but let me tell you, if I never have to hear that rude, obnoxious, greasy moron again, I'll gladly pay it! read full review »
Camera Addict.com
Couple days after After ordering I got an email from cameraadict.con asking me to call a number before my order could be shipped. I called and talked to a sales person who tried to sell me other accessories. One thing he told me was that the battery included with the camera will only last half hour and he advice me to purchase an extra extended battery with 3 hours of continuous usage. I agreed to that. Then he advised me to purchase a special battery charger ($150) because the charger included with the camera will take 10 hours to charge the... read full review »
Norton 360 Symantec
Had Norton on computer got the Norton 360 upgrade. After installation it said computer was at risk, when I went to run a scan it would not run. Got online with Symantec and let their tech into our computer to check the problem. AFTER about 3 hours they asked if they could uninstall the program and then install it again. I said yes. When they did the program and the person REMOVED my ACT (a huge database program) from my computer completely. When I asked I was told all was working and all the problem had been corrected. Well, my ACT PROGRAM wa... read full review »
Sprint PCS Billing/Refund
I have used Sprint for the past 3 years, and have not really had many issues with their service until this past May. On May 2007, my Sprint bill reflected charges of over $800 worth of downloads from a company called FlyCell, to which I never requested or submitted a request for their services. I spent countless hours on the phone with customer service rep from Sprint who first accused me of being dishonest due to my request of full refund concerning these downloads, and secondly refused to fully refund my account, after calling in day after... read full review »
Precision Cmaera & video Repair
sent in a Panasonic Lumix digital camera to replace LCD with the belief that it will be done in two days as told by its website estimate. According to Fedex record, the camera got to PCVR on 8:30 am May 13. I called on May 22, I was told the camera was logged into its system on May 19. the customer service is terrible. Now I hope it will get repaired properly. read full review »
DRI Spyhunter
Took £28.56 from my bank account. I thought i was purchasing a spyware package but almost a month later they took the money and i have not received anything!!
cant remember the exact web address but it says free download of spyhunter anti virus and spyware software read full review »
Flexicell.
In about July or August last year I received a call from Flexicell to ask if I was interested in an 'upgrade'. This would've meant them sending me a new sim card, and changing my cell no. I told them that I was definitely not interested, and yet since then they have been debiting my account every month, and sometimes even on days other than the 1st or 7th which comes up as 'early debit order'. I have been on pay as you go all this time and definitely do not use their services yet the debit orders keep coming off. Thi... read full review »
iPOD Touch!
Received promotion in the Readers Digest to win a new iPOD touch. Tried to gain access to website and infcormed that there was no such website. It appears that this is not the first time that this sort of thing has happened as I have just read that similar issues have happened to other readers. Why advertise this promotions if you are just trying to "dupe" the public. Do you think that we are stupid? Extremely disappointed in R.D. I have been a customer for years. read full review »
Verizon AirCard
The "Unlimited" claim by Verizon is not completely true. Because I travel every week I got an Air Card from Verizon. It works great everywhere but my home so I took it back and was told there was nothing I could do. After suffering with it for 3 months and getting locked into the contract someone told me I could get an antenna for it (of Course another 40 bucks)so I did and that still didn't work. When I called Verizon they said that the reason my internet was so slow was because I had reached my limit of megabits so my connection... read full review »
HTC Touch By Sprint
On Mothers Day, I was elgible for an upgrade through my phone company (Sprint). So I purchased the HTC Touch phone. The total price was $415.00. They shipped the phone UPS with no signature required. I stay in an apartment building, you do not leave anyting even $10.00 worth at any door in a complex. So of course the phone was stolen. I called UPS and they told me since a signature was not required Sprint (the shipper) was at fault. Sprint apologized and told me they were going to ship me out another phone. I was okay then. so a week and a... read full review »
TruTech PVS31170S1
My husband bought me a Trutech PVS31170S1 17" LCD TV/DVD Combo for my birthday. 1 year later I am watching TV and the sound goes out. I checked everything - the remote, connections, etc. It is the TV. I called Target who will not do anything for it's customers after 90 days of purchase. After getting passed around to 3 different people I was finally told that they were sorry for all the trouble I had but that unfortunately where we had not purchased the extended warranty I would need to go through the manufacturer. Anyone having... read full review »
Target/Trutech PVS31170S1
My husband bought me a Trutech PVS31170S1 17" LCD TV/DVD Combo for my birthday. 1 year later I am watching TV and the sound goes out. I checked everything - the remote, connections, etc. It is the TV. I called Target who will not do anything for it's customers after 90 days of purchase. After getting passed around to 3 different people I was finally told that they were sorry for all the trouble I had but that unfortunately where we had not purchased the extended warranty I would need to go through the manufacturer. Anyone having... read full review »
United Cellular of FL
I bought an ACCESSORY for $39.99 in a SPRINT store. Whe I got home i realized that the item didn't fix on my phone. I check, the same day, online the return policy of SPRINT-ownwed store and they have 30 days full refund. So I went to the store to return it on May 13, 8 days later, and then they gave me "THE RECEIPT" that says "only 7 days to return... ". And the manager gave three options: 1 exchange item(i dont want any ot their items); 2 credit in the store(i just passed by the store and bought the charger and I dont... read full review »
Targus AWE01
Well the Targus model AWE01 laptop cooling station is faulty after the warranty period of 1 year. This item has ruined two expensive Macintosh A1048 keyboards. These keyboard have worked fine before connecting them up to the UBS hub on the Targus item. They have been multiply used on several computers and work well. But, after connecting them to the internal USB hub on this Targus devise they suddenly stopped working.
After this happened It literally ruined these keyboards somehow. The keyboards do not work on any computer anymore and... read full review »
Dell Computer
I ordered a monitor about 18 months ago- one that came along with a 3 year warranty. Afterwards, I purchased a new modem, and was shocked to discover that two years had been taken off my warranty. The sales executive refused to reinstall my previous three-year warranty, even though I had purchased both the monitor and modem separately and not in a set. Their online ad had explained that a 19' inch monitor comes with a three year warranty, and I was denied from this claim.
Recently, I called the sales agent and asked whether I am... read full review »
Westinghouse digital electronics
This is the worst customer service ever. I received a refurb TV from an online retailer, guess what it comes without an antenna socket, so I send it in under the "3-month" warranty right away to Westinghouse. First surprise took 2 weeks to send an RMA, and then they dont pay for shipping.
So I bite the bullet and ship it from TX to CA with UPS and nice packaging and all. They received it on 04-03-2008 and today is 05-19-2008 and no word on the TV. Here is my ordeal, I call in once a week to check on progress, the worst morons sit... read full review »
Ritz Camera by Benjamin Studios
Dropped off digitized artwork with Wolf Camera for processing by Benjamin Studios to create a portrait of my great-grandfather. Although they were supposed to get back to me within 72 hours, I didn't hear from them for a month. When I called Wolf they bounced me to Benjamin Studios who claimed to have not received the order. Subsequently BS "found" the order and produced a proof of the artwork which I told them was unacceptable because the reproduced image did not resemble the original.
I asked for a refund and was told that... read full review »
Digital River
I renewed my antivirus on Feb. 11. Since I am on dialup I could not download the program. I notified tech support and was told to download somekind of Accelerator Plus which did nothing to help. I asked for a refund and was told that since it was past 30 days (as I had gone away on vacation in the middle of this mess) that I could neither redownload or get a refund. I sent all the correspondence and received an email from someone named Byron GO that they usually tell dial up customers that they have to purchase the cd in order to use - which I... read full review »
Cabrio Washer
I purchased a whirlpool cabrio washer and dryer from hhgregg in feb 2008 the delivery guy connected the hoses wrong and i can't get in contact with anyone to correct this problem. I feel that there is no customer service after the sale. read full review »
Nexicore
After sending my laptop to this company, it has returned to me with different problems that I original sent it for, first was no power, I received it powering on but bad video, second time bad video, I got it back no post, my third time they had to replace the system board but the one they replaced was a used one that has problems with sound, this company has gotten lately the worse service according to my experience, I will not send a laptop to this company never ever, I do not recommend this company, be aware of this company name, NEXICORE. read full review »
System Integrator
After 25 years of supporting HP products, we're throwing in the towel. One of many examples of their downhill slide is their HP 2840 all-in-one printer. It's an absolute engineering nightmare on steroids. The network integration is so unprofessional that we've lost man-months configuring and re-configuring every time our clients turn off these POSs.
HP support is NON-EXISTENT! We have been swapping out all the HP manufactured equipment for equipment that actually works and has support behind it. Although HP has cost us a... read full review »
The notebook center
Just 2-3 days ago i bought a webcam from this place they said to me it's very good quality but i tried it in all settings but it doesn't matter view is terrible anyway i went there again and i said i want to give it back and i want my money back because of the reason they said no we can't do this because the camera works no problem about that i said yes but it's terrible shall i try before i buy any electronic requirement??? Im not pleased please take it they said no again if u want u can buy another thing same price i said i don't need another thing and you haven't another cam same price. Who is right? read full review »
Nokia Promotional offers
There was a sms asking to contact the UK nokia office on 00447024034656 saying that I had won 300, 000 pounds. This seems to be an hoax. Wont nokia take action against these kind of actions. read full review »
Bharthi Airtel
Hi All,
Airtel Big cheater start cheating people even after became richest mobile, really sorry to say it is pathetic to call Airtel call center (HTML) since I am using airtel for past 5 to 6 years with different mode prepaid to postpaid when i raised a service request no 16159385 in April 3th 2008 still now there are not giving proper
response when i called a person named Sharmila simply disconnected and again to Mr Rajesh No use at all .when i finally? complained now they activated Airtel hello tune to my number for the reason of... read full review »
Sony Ericsson/Dubai Duty Free
I bought a Sony ericsson P1i in Dubai Duty Free late September 07. A month later, in Kuwait where I work, the phone turned itself off. When I turned the unit back on it went in a loop of turning on, showing the SE logo, displaying the progress bar as if to complete the boot, and then turning itself off - it has been like that since.
I contacted the service center(Fono) in Dubai that was on the warranty. I was told that they cannot honor the warranty and that I should contact the place where I bought the unit.
I contacted the SE... read full review »
LB Electronics
They said they could fix it. They soldered a new ac plug burnt my motherboard up, then wanted 30 dollars to give me my ruined Dell 5160 laptop. Beware of these folks! L&B electronics Eldon, mo 573-392-7554. I was told they could fix it, the guy that sent me was selling computers, I think they ruined it thinking I would buy a new computer from them. Now it will cost about 300 for the motherboard plus to install. This is the first time I went to a public place and they charged me to ruin my computer! read full review »
greenfal27
This person bought a digital download item. When you sell a digital item on ebay, it has to be completely set up and working when you set it up. The download link has to be given ahead of time with Paypal. It shows to the buyer immediately after they paid. This buyer didn't pay attention and missed the link. They complained that they didn't get it. I told them all they have to do is go to the transaction page and the download information is there. I do this instead of giving them the link in an email to avoid scammers who attempt to... read full review »
Nokia1100
I received a message in my cell stating that I had won 395000 Pounds in the ongoing Nokia Promos and to claim this amount, call +447031911803. This is of course false. I urge the Nokia Authorities to please somehow destroy these kind of spams soon. There are many who may lose for nothing. read full review »
Class Telecom
I will post this as many times on many websites until Metro PCS goes out of business. Where do I begin? NO ONE in the Metro PCS customer service cares about your problem. NO ONE will solve your issues. "They regret the inconvenience, " but still "can't do ANYTHING about it. They WILL put you on hold for at least 15 minutes regardless of what you ask them to do. Don't waste your time speaking to a supervisor, they're so arrogant and care even less.
The employees at the "authorized dealers" don't know... read full review »
Laptop Battery Depot
I ordered a laptop battery on 4/12 with express delivery. Delivery date passed and item did not arrive as promised.
I emailed - got the surcharge for express delivery refunded and a new date for delivery.
Date passed again, no proactive communication from seller.
I emailed again got an email excuse about customs delay but that I should expect delivery on 5/3.
Guess what: that date passed again - again no proactive communication from seller.
Up to that point I had been somewhat patient but when I emailed to find out... read full review »
LcdsUnlimited.tv
2 weeks have passed, Paid $15, 000USD for iPhones NEVER RECEIVED!!! Said order was canceled by there merchant account last week, but they charged my card this week!!! BEWARE BEWARE BEWARE... Filing formal complaints, chrgebacks, and will see to it that they are placed on the TMF List!! read full review »
Archos 605 WiFi
The 605 unit was given to me for x-mas and has had critical hard drive failure twice in 5 months ive sent it back to archos for the second time now and have waited weeks for it to be sent back i believe they should replace the defective unit with a new one there rma stsus e-mail doesnt work when u click on it to see the progress of the unit it always says the same thing they havent received it yet!!!
Calling the company doesnt help whoever i talk to always has very limited knowledge of whats going on and im told to call back in 2 days. read full review »
HP Compaq 6820s
Bought this unit at the end of January. It worked until the 30 days to return was up. I e-mailed HP several times and even though I kept explaining that the video screen wouldn't display they keep sending me a standard reply which stated to turn the computer and follow their directions. When I called them they asked me for the serial number and disputed the number and said they couldn't even authorize picking the unit up but said to take it to a authorized service center. We took it to Best Buy who charged $85.00 to ship it to their... read full review »
Eastman Kodak Corporation
Consumers beware, do not buy kodak products, especially a g610 easy share printer dock. I went through four breaking down and chewing up hundreds of dollars worth of ink cartridges and paper since January 1 2008. They keep sending me a junk replacement that is a $100.00 less than what i paid for my original series 3 printer dock. They informed me they no longer produce that model i have written four times to corporate office and called about 20-30 times, and still they turn a deaf ear. read full review »
AVA Direct
I specifically picked AVA Direct because of all the steller reviews on ResellerRatings.com, but not only was that a big mistake but I'm HIGHLY suspicious that there isn't some sort of incestuous relationship going on between them. Almost every review on ResellerRating for AVA Direct is positively glowing, and my 1 negative review gets pulled for 'review' and then disappears, even though it's supposed to appear 48 hrs later, meanwhile 12 glowing reviews pop up that were written long after mine.
I payed... read full review »
Raya Company selling cell phones
Receipt no: 1939865
Dear Sir,
I am forced to write to you today a complaint as I tried all ways to solve it by myself, but in vain. The problem is that I bought a Nokia Cellular Phone (receipt no.33996), Model Nokia 5610 XpressMusic, from Raya Company, Egypt, Cairo, Makram Ebeid Branch, on the 20th of November 2007. After 3days (on 23.11.) I complained that the phone has a technical problem at "End Key/power Key". Thanks God, I was lucky to get a new one instead of the defected one.
On 27/3/2008 "the Music Slider... read full review »
Security Check / Cell Phone
During the security check on the airport, CDG Paris, when i, Utkarsh Pandey was traveling by AY0878 from Paris to Helinski and from Helinski to Delhi using connected fights on 15th May 2008 with the boarding time being 06:50 am, the the internal screen of my cellular phone, on being received back after the security check was burnt. I protested immediately but was told that it was not the airport's responsibility. Since i had to catch my flight i couldn't give a written complaint. But as soon as i reached home in Delhi i sent the... read full review »
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