This is the worst customer service ever. I received a refurb TV from an online retailer, guess what it comes without an antenna socket, so I send it in under the "3-month" warranty right away to Westinghouse. First surprise took 2 weeks to send an RMA, and then they dont pay for shipping. So I bite the bullet and ship it from TX to CA with UPS and nice packaging and all. They received it on 04-03-2008 and today is 05-19-2008 and no word on the TV. Here is my ordeal, I call in once a week to check on progress, the worst morons sit... read full review »

Dropped off digitized artwork with Wolf Camera for processing by Benjamin Studios to create a portrait of my great-grandfather. Although they were supposed to get back to me within 72 hours, I didn't hear from them for a month. When I called Wolf they bounced me to Benjamin Studios who claimed to have not received the order. Subsequently BS "found" the order and produced a proof of the artwork which I told them was unacceptable because the reproduced image did not resemble the original. I asked for a refund and was told that... read full review »

I renewed my antivirus on Feb. 11. Since I am on dialup I could not download the program. I notified tech support and was told to download somekind of Accelerator Plus which did nothing to help. I asked for a refund and was told that since it was past 30 days (as I had gone away on vacation in the middle of this mess) that I could neither redownload or get a refund. I sent all the correspondence and received an email from someone named Byron GO that they usually tell dial up customers that they have to purchase the cd in order to use - which I... read full review »

I purchased a whirlpool cabrio washer and dryer from hhgregg in feb 2008 the delivery guy connected the hoses wrong and i can't get in contact with anyone to correct this problem. I feel that there is no customer service after the sale. read full review »

After sending my laptop to this company, it has returned to me with different problems that I original sent it for, first was no power, I received it powering on but bad video, second time bad video, I got it back no post, my third time they had to replace the system board but the one they replaced was a used one that has problems with sound, this company has gotten lately the worse service according to my experience, I will not send a laptop to this company never ever, I do not recommend this company, be aware of this company name, NEXICORE. read full review »

After 25 years of supporting HP products, we're throwing in the towel. One of many examples of their downhill slide is their HP 2840 all-in-one printer. It's an absolute engineering nightmare on steroids. The network integration is so unprofessional that we've lost man-months configuring and re-configuring every time our clients turn off these POSs. HP support is NON-EXISTENT! We have been swapping out all the HP manufactured equipment for equipment that actually works and has support behind it. Although HP has cost us a... read full review »

Just 2-3 days ago i bought a webcam from this place they said to me it's very good quality but i tried it in all settings but it doesn't matter view is terrible anyway i went there again and i said i want to give it back and i want my money back because of the reason they said no we can't do this because the camera works no problem about that i said yes but it's terrible shall i try before i buy any electronic requirement??? Im not pleased please take it they said no again if u want u can buy another thing same price i said i don't need another thing and you haven't another cam same price. Who is right? read full review »

There was a sms asking to contact the UK nokia office on 00447024034656 saying that I had won 300, 000 pounds. This seems to be an hoax. Wont nokia take action against these kind of actions. read full review »

Hi All, Airtel Big cheater start cheating people even after became richest mobile, really sorry to say it is pathetic to call Airtel call center (HTML) since I am using airtel for past 5 to 6 years with different mode prepaid to postpaid when i raised a service request no 16159385 in April 3th 2008 still now there are not giving proper response when i called a person named Sharmila simply disconnected and again to Mr Rajesh No use at all .when i finally? complained now they activated Airtel hello tune to my number for the reason of... read full review »

I bought a Sony ericsson P1i in Dubai Duty Free late September 07. A month later, in Kuwait where I work, the phone turned itself off. When I turned the unit back on it went in a loop of turning on, showing the SE logo, displaying the progress bar as if to complete the boot, and then turning itself off - it has been like that since. I contacted the service center(Fono) in Dubai that was on the warranty. I was told that they cannot honor the warranty and that I should contact the place where I bought the unit. I contacted the SE... read full review »

They said they could fix it. They soldered a new ac plug burnt my motherboard up, then wanted 30 dollars to give me my ruined Dell 5160 laptop. Beware of these folks! L&B electronics Eldon, mo 573-392-7554. I was told they could fix it, the guy that sent me was selling computers, I think they ruined it thinking I would buy a new computer from them. Now it will cost about 300 for the motherboard plus to install. This is the first time I went to a public place and they charged me to ruin my computer! read full review »

This person bought a digital download item. When you sell a digital item on ebay, it has to be completely set up and working when you set it up. The download link has to be given ahead of time with Paypal. It shows to the buyer immediately after they paid. This buyer didn't pay attention and missed the link. They complained that they didn't get it. I told them all they have to do is go to the transaction page and the download information is there. I do this instead of giving them the link in an email to avoid scammers who attempt to... read full review »

I received a message in my cell stating that I had won 395000 Pounds in the ongoing Nokia Promos and to claim this amount, call +447031911803. This is of course false. I urge the Nokia Authorities to please somehow destroy these kind of spams soon. There are many who may lose for nothing. read full review »

I will post this as many times on many websites until Metro PCS goes out of business. Where do I begin? NO ONE in the Metro PCS customer service cares about your problem. NO ONE will solve your issues. "They regret the inconvenience, " but still "can't do ANYTHING about it. They WILL put you on hold for at least 15 minutes regardless of what you ask them to do. Don't waste your time speaking to a supervisor, they're so arrogant and care even less. The employees at the "authorized dealers" don't know... read full review »

I ordered a laptop battery on 4/12 with express delivery. Delivery date passed and item did not arrive as promised. I emailed - got the surcharge for express delivery refunded and a new date for delivery. Date passed again, no proactive communication from seller. I emailed again got an email excuse about customs delay but that I should expect delivery on 5/3. Guess what: that date passed again - again no proactive communication from seller. Up to that point I had been somewhat patient but when I emailed to find out... read full review »

2 weeks have passed, Paid $15, 000USD for iPhones NEVER RECEIVED!!! Said order was canceled by there merchant account last week, but they charged my card this week!!! BEWARE BEWARE BEWARE... Filing formal complaints, chrgebacks, and will see to it that they are placed on the TMF List!! read full review »

The 605 unit was given to me for x-mas and has had critical hard drive failure twice in 5 months ive sent it back to archos for the second time now and have waited weeks for it to be sent back i believe they should replace the defective unit with a new one there rma stsus e-mail doesnt work when u click on it to see the progress of the unit it always says the same thing they havent received it yet!!! Calling the company doesnt help whoever i talk to always has very limited knowledge of whats going on and im told to call back in 2 days. read full review »

Bought this unit at the end of January. It worked until the 30 days to return was up. I e-mailed HP several times and even though I kept explaining that the video screen wouldn't display they keep sending me a standard reply which stated to turn the computer and follow their directions. When I called them they asked me for the serial number and disputed the number and said they couldn't even authorize picking the unit up but said to take it to a authorized service center. We took it to Best Buy who charged $85.00 to ship it to their... read full review »

Consumers beware, do not buy kodak products, especially a g610 easy share printer dock. I went through four breaking down and chewing up hundreds of dollars worth of ink cartridges and paper since January 1 2008. They keep sending me a junk replacement that is a $100.00 less than what i paid for my original series 3 printer dock. They informed me they no longer produce that model i have written four times to corporate office and called about 20-30 times, and still they turn a deaf ear. read full review »

I specifically picked AVA Direct because of all the steller reviews on ResellerRatings.com, but not only was that a big mistake but I'm HIGHLY suspicious that there isn't some sort of incestuous relationship going on between them. Almost every review on ResellerRating for AVA Direct is positively glowing, and my 1 negative review gets pulled for 'review' and then disappears, even though it's supposed to appear 48 hrs later, meanwhile 12 glowing reviews pop up that were written long after mine. I payed... read full review »

Receipt no: 1939865 Dear Sir, I am forced to write to you today a complaint as I tried all ways to solve it by myself, but in vain. The problem is that I bought a Nokia Cellular Phone (receipt no.33996), Model Nokia 5610 XpressMusic, from Raya Company, Egypt, Cairo, Makram Ebeid Branch, on the 20th of November 2007. After 3days (on 23.11.) I complained that the phone has a technical problem at "End Key/power Key". Thanks God, I was lucky to get a new one instead of the defected one. On 27/3/2008 "the Music Slider... read full review »

During the security check on the airport, CDG Paris, when i, Utkarsh Pandey was traveling by AY0878 from Paris to Helinski and from Helinski to Delhi using connected fights on 15th May 2008 with the boarding time being 06:50 am, the the internal screen of my cellular phone, on being received back after the security check was burnt. I protested immediately but was told that it was not the airport's responsibility. Since i had to catch my flight i couldn't give a written complaint. But as soon as i reached home in Delhi i sent the... read full review »

Let me start by saying that I’m just an unsatisfied customer of Lenovo and the story I’m about to write will be a complaint about their services. I do not like complaining about things, but when I do - there’s a reason behind it. Out of all the brands on a notebooks market today I had the impression that ThinkPad users are the most satisfied by the customer service provided, but apparently I was wrong, or should I say it was before IBM sold ThinkPad to Lenovo. If you do a quick search on the internet for customer service... read full review »

We purchase a Sanyo DVD rewrite 500 2 years ago. It went into the Sanyo repair shop here in Spain 5 times in 12 months. Eventually we were told the Lazer had gone and we were not guaranteed for a lazer. However they said the Insurance would cover and we would get a new one. They gave us the Sanyo DVD (suppose to be new) not in a box no instructions and the original remote control. For this reason we do not think it is new. However now after 5 months we are going through exactly the same procedure. We try to video for say 1 hour and when come... read full review »

Northern Leasing filed a Judgment against my company and me personally on some debt supposedly my company has with them and is not true. I never did business with them, I had nothing to do with their company and I need to remove this judgment filed in NY, I was never served with any documents and I have no idea what this case is all about. I'm in California they in New York, never done business in NY, have not being in NY for the pass five years. read full review »

I purchased a barbecue a little over a year ago. The hardware holding the ignitors has crumbled but in trying to deal with their parts center i was told instead of buying the $1.00 part that holds the ignitor i had to purchase the. Whole ignitor system, and would have to have a serviceman come to the house and install it. I called the service center and was told they would call me back. They didn't and when i called back i was told that there was no record of my call. I was spoken to rudely and to someone with absolutely no patience... read full review »

I received a card from a business opportunities packet and responded. I was somewhat pissed that it requires to send money for shipping the material. I sent the amount requested in February, and did not receive the material until April. Supposedly they offer a work-from-home opportunity of processing computer applications. I made the huge mistake of ordering the information, and now unable to contact anyone from the company. There is a voicemail that comes on and states someone will be in after 6, but that is also a lie. They do not respond to... read full review »

I had bought my computer at Circuit City and got the extended warranty on it. Therefore I thought it would be a good thing to take it back to them in case they had to use the warranty to fix it. Unfortunately, the computer had caught a virus. I was told that it would take a week to nine days to get it fixed. I was also told that they would call me and let me know the status on the computer before they worked on it. I did not get any calls. I called them after seven days, and finally got someone to talk to, they do not answer the phones. They... read full review »

After contacting your on line support i found this most unhelpfull while trying to register my new product it comes up invalid product and serial number even though i am copying off the box also your backup utility asked for an update then asked for a product code that i could not find so now i am stuck on a trial i will be reporting this to ministry of fair trading as this all seems very misleading and i am now sorry i brought a seagate drive and will contact dick smiths to see if i can get a refund and buy another brand that isnt so misleading your customer support agent donnie was most unhelpfull and sarcastic. read full review »

They lost the front door on my $750.00TV. I paid them a $25.00 non-refundable deposit plus $134.27. They kept putting me off. All they wanted to give me was $20.00 for ruining my TV's appearance! I would advise everyone never to take electronics there for repair. read full review »

Ordered the coffeemaker on 4/26/08 Received shipment 5/8/08. They sent me a coffeemaker: 1.that was not the model I even ordered and, 2. HAD BEEN RETURNED TO THEM BY ANOTHER CUSTOMER BECAUSE IT QUIT WORKING AFTER A WEEK!! How do I know this? THEY INCLUDED ALL OF THE OTHER CUSTOMERS PAPERWORK IN MY BOX!!! and the coffeemaker had clearly been used. I emailed them and they sent me an automated response saying they would email me a return authorization(basically if they saw fit) in 7-10 days, charge me 15% restocking fee and it would take two... read full review »

I have a lot of problems with Orange Broadband taking money out of my account and charging me large amounts of money for services I have not received and refusing the put the money back. I have tried to contact them for 6 months telling them that they are making mistakes with my account but nothing seems to be done and the money is not put back. The Customer Services telephone tells us that it is sorted and that our money will be put back but it has not yet after 6 months. I am at my wits end as to how to solve this problem and would be... read full review »

Updated my computer security and ended up getting three different charges on my credit card from DRI Symantec myord.com! Should have only been charged once! Can't figure out how to get reimbursement as I can't find a number to call DRI Symantec/Norton! Arg!!! read full review »

We purchased the Amana French Door refrigerator. At the store I noticed that the door did not close completely, and was assured that this would not be a problem. It is a problem. If you do not check very carefully, you can leave the door open all night long or even worse when you are on a vacation. Be weary when buying this type of refrigerator. There aren't many to choose from. We first considered the LG, but we were told that parts would not be availalbe if that refrigerator were to break. read full review »

I picked up a Nokia 1600 (IMEI - 358654012581577) phone on 13/10/2007 from a Subhiksha store (Bill No. INV274svr) in Chennai, Tamil Nadu, India. For the past eight months (from the day I had bought the phone) there have been innumerable problems with the handset and it used for two consecutive days. Following are a list of activities performed since Oct 2007 with an effort in getting the issue sorted, but to my surprise to date neither Nokia nor Subhiksha have helped me getting the issue sorted: Nov 2007 - 1st visit to the HCL Nokia Care... read full review »

Dear Sir, This is in regarding your VAS pack.I have'nt activated the VCKT pack still it has been activated & my bal has been deducted by 6/-Rs without any reason.I have worked before as the Airtel Customer Care Executive.So i know much about Airtel.I have a faith in Airtel Co.In short I would want my service top be deactivated & also the refund of 6/-Rs till date. Kindly look into the matter & do the needful. Thanking You, Vijay Singh read full review »

iam a resident of Mayur Vihar PhaseII Delhi. I had purchased a Sukam Invertor and battery from their krishna nagar dealer on 9.7.2006. So far two years have not completed, I am facing difficulties. About three months back, when the batter started ging very low back up, I complainted costomer care and they have sent one man who somehow corrected and the invertor started working normally. now since one month, I noticed that the battery is not giving full back up and gredually it is giving abour one hour back I complained your costomer care... read full review »

i purchese the lg moniter 19-01-2008 and in this time many few problems are coming in the moniter and i start the computer and their moniter are not show the screen read full review »

It's really not a complaint, it's just that I have not received the free cd and the other two cd's. read full review »