Sams Club Fort Myers Florida - I had purchased a service contract on both of my 32" Vizio LCD televisions. Twice they directed me to call a service department that does not service Vizio televisions. It has now been more that 3 months and the last service center they sent me to has had more than a month to find the part and have yet to do it. Every time I call them it will take "3-5 business days to check this out" . I got a call (now more than 3 months later) stating that they did receive a correspondence from the service center... read full review »

Purchased a Logitech "Harmony 880" Remote Control in Feb. I filled out their form correctly, and included required receipt and original bar code from package, in order to claim their $30 rebate when purchased thru Amazon.com. Logitech now claims I did not fulfill terms by purchasing ANOTHER product. This was not a condition of the rebate as clearly shown on their form... which I am attaching for you. See item #1 of their four points of compliance in order to claim the rebate. NO other purchase required. After a dozen... read full review »

I am being ripped off on a rebate for PNY memory cards. Bought at Best Buy, got my rebate receipt & did the online registering. Received confirmation my e-mail so I threw away the package with barcode. Now I receive a post card saying my rebate registration was denied for some reason & must send all the info in by mail. Attempts to contact by phone & e-mail were met with recordings of phone number not in service & web pages not found, how about that! Seems like a scam to me now! Although Best Buy & PNY are... read full review »

I purchased this item (Model # E2728B) about a week ago at our local Walmart Store in Houlton, ME. It was the last one on the shelf when I picked it up, and I noticed it had been already opened. I took it to the electronics dept. woman and told her I would be willing to purchase it anyway, if she would look through the box and make sure that everything was there. She did, and said everything was there. When I took it out of the box a couple days ago and set it up, I noticed that there was no instruction booklet. I tried to work with... read full review »

I had a problem of flap in my Nokia 6060 handset on 19th of March.first I went to Ace Communication, 13, Kapil Vihar, Pitampura delhi. But they have refused to take my mobile. I have informed to Nokia customer care but I asked to submit at some other center. So I submitted at Dexter's digital Lab, Rohini, Delhi on 20th of April with job sheet number ow 480.My mobile is under warranty. so they informed me on the next day that it is physical damaged, I went back and asked them to give me the inspection report which they have refused. Kindly... read full review »

Handset was delivered to Noida Service centre in India. Job Sheet no. is 114434038/070319/24. An old handset was delivered to me. This handset has problems since it was purchased and it was the 2nd time the set was sent for repair. And again it would be going for change of handset. Need to give me a new handset or my original set after repair is handed over to me. read full review »

The following is my complaining about eMachines. I am not sure what all information is required...so I am sending everything I have about one encounter that lasted nearly 90 minutes, and resolved nothing. I cannot determine which is worst... eMachines Support or eMachines products. I have had an amazing amount of problems with my eMachines laptop. Just six months after purchasing it for nearly $1500.00, it started breaking. A few things that have had to be fixed: The screen Speakers 'Y' key Touchpad Screen... read full review »

Below are 2 emails sent firstly to AEG in Germany to which no reply was received, and then secondly the email to the AEG Head Office in Johannesburg, South Africa. I also faxed the correspondence to AEG South Africa to ensure that they received it. I have had no reply from either (Fax or email). I will be taking this matter to the Consumer Council of South Africa but would like it posted on Complaints.com also if possible. I am also notifying our local newspaper of this matter and shocking service or complete lack thereof. The update of... read full review »

Purchased this product 23 months age at BJ's Wholesale club. The unit performed up to all expectations untill one day it was turned on and nothing but a black screen. Knowing that the TV was out of warranty( 1 Year) I called Audiovox and they informed me that the nearest authorized repair center was right in town. I took the unit to the repair center and was told after examination that the LCD Panel Assembly was defective. The wholesale cost of the part before markup or labor exceeded the original cost of the TV. I was informed that it... read full review »

My Acer notebook, purchased from TigerDirect, was new from the box Christmas Day 2006 and never worked more than 8-10 hours. It starts spontaneously rebooting and then ultimately dies and won't boot. Gives message… Windows could not start because the following file is missing or corrupt: WindowsSystem32ConfigSystem. It is now supposedly on its way back from its fourth trip to Acer Repair and apparently FedEx has lost it. They tried to deliver Tuesday (03/13/07) and I couldn't be home to sign for it but left a note saying... read full review »

I purchased a RCA TV 32 inch screen for over $600. dollars. I purchased this TV in 2002. It broke last year in March. I contacted RCA for help and no one responded to my email. I then took the TV to get it fixed. Now it is broken again. I called RCA this time. Their response to me was defensive and their attitude was this is my problem. I explained to them that I invested allot of money into this TV and now am having to continue to invest money for a TV that is only 5 years old. Most TV's I have owned have lasted three time... read full review »

I am an airtel customer. I purchased one moto l2 on 22-02-07 form day 3 it started giving message limited service. In network menu airtel was not available. While the vendor is extremely cooperative, he told that the system is only 4 bsnl. These things were neither told to me nor i was given the free bsnl prepaid connection on purchase date. Subsequently he has given it, but how does it solve my problem with airtel compatibility. read full review »

For nearly three months, I have tried to end my services with Peoplepc. As with any contract, I have tried to do this in writing. Peoplepc does not accept anything in wiring. They will only accept phone calls. This may not be an issue except for the fact that I have tried several times to contact customer service only to have to wait 20-30 minutes. This evening, I got through after 10 minutes. However, it took me 30 minutes to convince the service representative that I did not want any service with peoplepc for the following... read full review »

Complaint: HP Pavilion dv2122TU Notebook PC/ Call Reference Number J9TR150304/ Web Complaint No. CCHSAP88968 To Whom So Ever it May Concern: I guess when it comes to the punch line HP has it right +hp = everything is possible I, Tushar Kanwar bought HP Pavillion Laptop Dv2000 (TU2122) from Marks Marketing Pvt. Ltd. on January 10, 2007. Like other I am yet to receive my free gift (in this case Hauppauge TV Tuner Card). Apart from this more shocking is the following experience I have to narrate: I have had variou... read full review »

In October of 2006 HP had a rebate on HP LaserJet 4 in one Machines The rebate was for $350.00 US. We purchased 4 of these machines giving us a total rebate amount of $1400.00 I checked the status of my rebate in the internet site which they provide for you on their web site. The status shows the cheque had been mailed. It does not say what date. I called on Feb 15, 2007. Since the cheque had not arrived. I was told that the cheque had been mailed out on Dec 5, 2006. They were to put a stop payment on the cheque and reissue a new... read full review »

This is a bad company with worse service only on phone and sometimes no answering. Take almost half year for a refund up to now I didn't get anything yet. No responsible. Kind of "scam" your money and your credit card!!! read full review »

Purchased a Logitech "Harmony 880" Remote Control in Feb. I filled out their form correctly, and included required receipt and original bar code from package, in order to claim their $30 rebate when purchased thru Amazon.com. Logitech now claims I did not fulfill terms by purchasing ANOTHER product. This was not a condition of the rebate as clearly shown on their form, which I can provide on request. After a dozen contacts, Logitech no longer responds. I wonder how many thousands of others have been victimized by an apparent coordinated criminal conspiracy. read full review »

I applied for rebates as OnRebate.com which is part of the TigerDirect company. I sent in all the required information in September of 2005. I had to keep talking with them to finally get them to approve the rebate on June 6, 2006. Now they say they have sent me 3 checks in the mail on Dec. 13, 2006 (6 months later!!!). But as of today, March 19, 2007 I have not received anything. They owe me a total of $100. I never dreamed that getting a rebate would be like pulling teeth. The merchandise I received from TigerDirect is working... read full review »

I got a GE washer and have extended warranty on it. I noticed water leak and turned off the water outlets and asked GE to send a service guy to fix it. The service guy came and told me there's nothing wrong and told me that he would only replace the plastic tub cover. He replaced the plastic cover, tightened the water outlets and turn on the water outlets. The water started to leak again around midnight. I waked up in the morning and my house was flooded. My insurance guy came and tole me it will take around $10000 to replace all the wood... read full review »

COMP USA 640 ALA MOANA BLVD. HONOLULU, HI 96813 MANAGER KEN ELTON; DIV. MANAGER LOUIE SANTOS Please BOYCOTT COMP USA for their BAD NEIGHBOR AGGRESSIVE TOW POLICIES AT THEIR ALA MOANA STORE. Here's my story: On Friday, my daughter, a college senior home on spring break, went to COMP USA at Ala Moana in her rental car to purchase ear buds to use with her IPOD for her flight back to DC later that afternoon. She arrived at the store before it opened, and so with some time on her hands, headed across the street to get a cuppa... read full review »

I bought a motorola l6 on 4 may 06 and its under warranty. My charger stopped working and i went to my nearest motorola authorized center on jail road new delhi. They say they don't have the charger and i have to wait may be a week or more than that. Or i should try other centers which is far from my residence. I even asked them to give me a date after 10 days but they say they cant assure. They spend so much on advertising. Pls spend on customer service. read full review »

I purchased a hp 3 in 1 printer from IMPEL INFOSYS (Shop No 1 &2, Lubana Complex, Garaha Road Jalandhar, 0181-5076547) on 09/01-2007. After working for around 4 months it got a Technical problem( Power detection error) , i went their and asked for rectifying it, the owner and one of his assistant gave me wrong guidance about the service center,no service center exist on that spot, it was great jolt of humiliation and embarrassment. read full review »

March 5, 2007-I went into the Circuit City store in Green Bay, WI for the first time to purchase a laptop computer to replace mine that had just broke. Long story short...I am having the most awful experience I have ever had at a retail store. I am battling service charges on a computer that I had bought and returned two days later, without even leaving the store with the computer. Right off the bat, I was lied to about financing options and told I could get 12 months no interest. After I had signed the paperwork, I was then informed I was on... read full review »

I’m wondering if you can post my complaint regarding recent horrible experience at fry’s electronics. It was at Campbell fry’ls electronic. I bought a dual channel memory kit (Pairiot) from Campbell fry’s electronics on March 07, 2007. I put it in the computer. It didn’t work. I didn’t have the time to do the exchange. Today, March 18, 2007, I went back to Campbell store and tried to return/exchange with the right one. The person in charge was “Ronaldo Pante” after 1.5hr, he told... read full review »

I know that BFG has a good reputation for customer support, but it seems that their support is only applied locally for US citizens. BFG claims to have 24/7 international support for its consumers, but that's not true. I have called on their (non-toll free) international support number and have waited for 15 minutes waiting on hold listening to a jungle soundtrack and every 2 or 3 minutes an automated voice comes over saying "your call is important... please wait", something like that. So I gave up the phone call, I... read full review »

Re: Cell C I am very disappointed in Cell C as I have been a loyal customer for nearly 5 years with 2 contracts. One still active. Last year Aug 2006 I was contacted by one of your sales agents asking me to extend my contract that was expiring that year. I was not keen, until he offered me a Nokia N80 making it sound like the best, most advance phone in its range. I even took out insurance to protect this wonderful phone. Beginning Nov 2006- 3 months later the phone stops charging. I took it to a Cell C shop in the Sanlam Centre Ranburg... read full review »

I took my phone on 3 occasions to nokia service centre in woodmead, Johannesburg.despite this my phone was never repaired properly. Since the woodmead repair centre closed down I took it to the mtn service centre at the glen and after more than 3 weeks they did not even repair the phone. I am supposed to keep this useless phone from nokia without it being repaired despite it being under the manufacturer’s warranty. read full review »

I am very dissatisfied with the customer service at newegg.com. I don't know if it is true for all CS representative but mine was awful. I received a defective CD Rom that I called and received a RMA number to return. This was a rush order so I asked if I returned it via overnight express if she could get a replacement out to me right away. She assured me she would rush it through the system. Well, here I am a week later with her telling me she's sorry but it has to go through the process that takes 3 - 5 days business days (and thi... read full review »

I order a computer from Peach Direct. Three months later not computer. GE Money Bank is sending me bills. Even though they know the computer was never shipped. I called Ge Money and was told by the Customer Service Rep. "We gave Peach Direct the money. Until they give it back to us you will owe the bill. Huh??? Can someone tell me who I need to contact to try and get some type of class action lawsuit against these people??? Peach direct had another finance company, because their number is on one of my bills. When I called them... read full review »

After spending Thanksgiving night on line to get the best possible deal, we purchased a Namsung Dual x DVD 8181 for the dashboard. It was a defected item, so we returned it and was told they would have a new one to be picked up on January 23, 2007. When we went to the store, we were told they didn't have one. They told they could get us one, but we would have to pay an additional $100.00-$150.00 for the same item. I said that was unacceptable, since when do you pay more money because you bought a defected item on sale. Then I wa... read full review »

This company is terrible I tried to order IO with the DVR box. They said they mailed it but I never received it. That was on Dec 30,2006. Now I received my new bill and they are billing me $80.12 for service of the box that I never received! I called for the third time and they said they gave me credit for the $29.95 for IO, BUT the problem is I still have to pay more now then I did before I ever called and ordered IO! When I talked to the customer service guy he could not explain the increase of $.90 more then I have paid for all the years I... read full review »

Originally ordered Google disc and Ebay disc @ $1.97 each paid for have been told by credit card many more charges are coming either from or thru this company. None of the other charges were authorized. Cancelled credit card and not much co-operation from this company. read full review »

I purchased a nokia 50oo from the carphone warehouse, i had to return it within 28 days as there was problem with the speaker, carphone warehouse replaced my old handset with a new one. then had to return it again within 28 days i was unable to have a new one, so my handset was sent for repairs, this took almot 3 weeks. On return of the handset which was late returning, carphone warehouse explained that my phone was then fixed and it had past their diagnostic tests. I then inserted my sim in the shop and the phone had not been repaired and... read full review »

I purchased a brand new Sony Ericsson w700i on 18th Feb 2007, and within one month i notice a technical problem in handset. The speaker of the same stops working. I rush to the service center in mumbai he suggest at first for replacement of Speaker. After 2 days he replies that the board may be need to be replaced. Now what quality is Sony Ericsson is maintaining? What standards they maintains is the question. And about the replacement they are not ready with the same issue. read full review »

We have bought an IPOD STYLE Ultra Slim 7 In 1 Video/Mp3/Mp4/Fm Radio Player 1GB , but the item I received was an mp3 player with 512 mb storage . They have cheated us and I don't know why a reputed concern like rediff is supporting such fraudsters. It's because of Rediff's reputation we brought the product and now we stand lost. read full review »

For heaven sake dont buy any product from Shop Mart and Rediff they are a**holes. First of all they send me damaged "SONY MEMORY CARD" and when asked they say its not possible. Alright, then they told send the damaged product and they will refund the product. After i sent the products f**kers say that i opened the box and broke the card and they cannot do any thing for me, I sincerely hold REDIFF responsible for this. read full review »

I got sony mhc-rv22 deck in june 2005 with warranty of 1 year. From the last 3 months or so, the music system started giving problems and from the last week the condition was damn bad. Last week we went to sony service center and we came to know from mr. Allywn (store incharge) that there would be certain replacement for which we need to pay 3500-4000. I can't understand how a sony product give such problem in such short time. My friend has a music system and it didn't gave problem for 5 years and for us in such a short time we need... read full review »

Sometimes one car symbol is coming in mobile screen, at a time no sound, no sound ringing tone, incoming and outgoing calls no sound. read full review »

Letter of complaint that I faxed to HP on 3/7/07 follows. Supposedly, HP referred my complaint for response after I followed up by phone on 3/14. When I phoned again on 3/15, the rep told me that he did not know when/if HP would respond, and he also told me that he could not give me contact information to check further. RE: Hewlett Packard This is a complaint about Hewlett-Packard Company’s (HP) products and customer service/technical support (customer service). Details follow. Products. Since around mid-1998, I... read full review »