My Nokia N70 phone caught a virus and the software had to be reloaded. The phone was submitted to the service center at Ghaziabad on 11/Sep/06. The software was reloaded and the phone given back on 25th Sep. 06 but there was no battery in the phone.The battery was stolen by the authorized Nokia service center people (Ghaziabad). The service center people did not tell me that the battery was to be removed from the phone while submitting and neither did they include the battery number on the job sheet. Also it was no where mentioned that the phone was submitted without battery. Be careful! read full review »

I bought nokia 6600 having imei no. 356640003916593. I bought it last year dated 01.09.05 from west bengal. After 11 months of proper functioning it started malfunctioning and it was in the warranty period so i gave it to the nokia care bhopal. From there they send the handset to delhi for proper diagnosis. From there i came to know that they are replacing my handset but its one and a half months over they are not returning my handset. They are telling to wait for more days as nokia 6600 is not in the stock. I am in a big trouble and also they are telling to wait for more weeks again and again. Now this is causing a great trouble to me. read full review »

Virgin Mobile requires that the phone be topped up with at least $20 every 90 days.You can set the phone to top up automatically or you can do it yourself. The first problem I had was with the top-up feature. I registered my credit card online and set the phone to top-up automatically because Virgin offered a $5 credit for doing so. When the phone didn't top up and I didn't get the credit, I called customer service. They took care of it after a few calls, but everyone at customer service sounded under 20 and seemed very... read full review »

I had purchased a HP Pavilion notebook (model no. 5200TX) on 31st july and according to the student's offer I was supposed to register online and submit some documents at HP redemption cell Nehru Place New Delhi to claim for a free gift i.e an apple ipod according to the offer. But I haven't received the gift yet as it has been more than 6 weeks now (it was promised to be delivered within 6 weeks). HP cheating customers. read full review »

I purchased nokia 7610 in november 2005. During july2006, it started giving problems, its selection key was not working. It is in warranty period till november 2006. I had given it to nokia care, dist center, janak puri on august 04 2006. My jobsheet number is 1400085853. On my jobsheet they have printed the expected return date 07.aug 2006. But Verbally they told me to collect it after 10 days i.e. on 14 aug. as it needs to be sent to head office, nokia. On 14 aug i contacted them , they said my handset will be replaced. and it will take... read full review »

I purchased 3 years ago an AKAI TV (29") from Parayil Agency, Trissur. I selected this brand because of the promotion which was there during that period. It was CRICKET WORLD CUP promotion, the salesman showed the printed promotion details it was like" IF INDIA WON THE WORLD CUP, WE GET 1 DVD FREE, IF REACHES IN FINAL WE GET A DVD @ RS.2000/-." Fortunately India arrived at the final. But I din't get a DVD, after 1 year I contacted the dealer, he said it is from the company directly, we don't have anything to do. Now... read full review »

I purchased a shop vac about a year and a half ago ,before i made the purchase i ask a staf member if i would have any problems gett replacement bags ,filter for this vac and he assured me there would be no problems . since then i made 3 trips to canadian tire in gander and made 2 purchases of shop vac bags that did't fit called them and told them what happened and they told me over the phone that if the item was opened i couldn't return it somy husband gave them to friends that the bags would fit their units each time we went to... read full review »

Ordered a laser printer for a small business office, found Onsale.com through bizrate.com-the company was rated very well by consumers it said. So I ordered the printer on a Friday, came to work on Monday and got an email and a phone call from some other company saying my credit card was denied (it wasnt) and please call them with my credit card number and my order number. I called onsale.com, not this other company, to see if the email was really through them or if it was from someone that got my information somehow. The phone system at... read full review »

I purchased a GE washer 3 yrs ago and have had nothing but problems, called the ceo of the company and he referred my complaint to a man who was rude and ignored the complaint and just wanted to get rid of me, making me think the machine was fine, after 3 service calls and money I had to put out I have now stopped payment on the check because when the service man left the machine started leaking again and it leaks every once in a while, and my downstairs is starting to smell of mold, I might have to have someone come in to clean up that, and I... read full review »

I just read a complaint on your site about a phillip's tv. We brought a phillip's hdtv in june 2006. From aaron's sales and lease in pace,florida we have not had it a month and it went out. I called aaron's and they said for me to call phillip's so i did all they would do is give me a service number to call so i did this. The service company was to come out on a monday then did not come. They called and ask what was wrong with the tv. My husband told the man that it just went out. When you try and turn it back on it... read full review »

I read with interest the complaint posted on this site regarding a GE digital phone working to just past the store warranty date then not charging, even with a new battery. Mine purchased in 2006 is doing exactly the same thing. After about an hour on the phone with Thompson customer service, I was instructed to send the hand set back. I did. About 3 weeks later I received the very same handset back in the mail, no note, not fixed, nothing. Unlike the previous complainant, I will not be purchasing another. read full review »

I am sharing my frustrating and demeaning experience with Nokia Care Centre, Ghansmandi Cross Roads – Hyderabad, A.P. I had given them my brand new Nokia 6681 handset for repair through the Vendor, M/s. Simran Mobiles, who sold the mobile to me. M/s. Simaran mobiles informed me that Mr. Natraj, Service Manager, Nokia Care Center, Hyderabad, has told him that the mobile would be repaired in 2 days time. When I checked back with Mr. Natraj after 2 days, he told me that a part is not readily available and it would cost me Rs. 800 ... read full review »

Facing the worst service support from Nokia that too for the set under warranty. My set Nokia 3100 IMEI - 355697/00/231620/0 was purchased on 30-Oct-05. I started facing the network problem & problem of hanging & auto off and on. I submitted the set to Green park HCL Nokia care around 8-Sep-06 with Job sheet no. 1500173764. I collected the set on 13-Sep-06. Just after 1hr of the collection of the set the problem of hanging & auto switch off and on reoccurred. Network problem was solved. I again deposited the set on 14-Sep-06 with... read full review »

I am Prince Sethi and I am writing to you regarding a complaint that I am having since past few months with my Nokia 6235 phone. I purchased this phone in March 2006. It was just two months later that I started facing a problem with it. The joystick of the phone stopped working. I could not receive calls or read any message. My phone then started getting hanged in the middle of a call. I gave the phone for its repair in a Nokia Service center at west delhi , Vikas Puri. I was totally dissatisfied with the services as my phone was kept with... read full review »

Respected Complaints Board, this is to bring to your kind notice that the executives working with Nokia HCL care center HCL CARE CENTER Sector-22 CHANDIGARH are in practice of misbehaving and misconduct with the customers. According to me CUSTOMER CARE CENTERS are meant to provide good and satisfactory services but my experience with Nokia CARE CENTER is totally opposite. I m using NOKIA 7710 and from the day one till date, i m regularly facing problems with my handset. And on the other side whenever i approach Nokia HCL-22 CARE CENTER... read full review »

Four month ago I purchased a new computer which came with a lot of Basic programs. The software from Sonic Solutions was one I was using. I soon found out the Basic version would not do what I wanted do clicked upgrade in their help box. This open a page on Internet showing me, Digital Media Studio v7 Deluxe which I purchased. When I installed the program it kept saying the version you have might be newer than this one. My thoughts were, how can it be older than what came with computer and I hit upgrade. Well, I said install all. This software... read full review »

My Plasma 42" TV broke down only 2 months after we got it (Christmas gift, over $2000). After months of talking and mediating between their (numerous)repair shops and their company - they were arguing with me about who was going to pay for the repair, although it was under warranty and only a few months old - I finally got someone to come and fix the TV. They finally came, and said they couldn't repair it (audio) - but added that since it wasn't a "constant" bother, to just "live with it"! After arguing... read full review »

Hi, first of all thanks to you and your team for the initiative, which you have taken in favor of costumers. I am also a victim of NOKIA handset and its after sale service. Here is the detail about my case: I bought a new 6030 Nokia HandSet (IMEI: 358354001771038) from Prit 'n Mit Communication, a NOKIA dealer in Kalyani Nagar PUNE. After only 2 months, handset's display was totally faded. I was not able to see anything on the display of the set. I spoke to my dealer and he told me that he is not responsible for the... read full review »

I purchased Samsung SGH-D820 mobile set from "TV PLACE" SERAMPORE _712201 PHone no 26521477 on 15/05/06. After 2 month i am faceing some problem in my set. The set is under warranty period. I had submitted my set in tv place for repair. He took to customer care, handed to me after 12 days, again after 3 days some problem rise in bluetooth device. Again i took to tv place for repair, again he took to customer care, handed to me after 10 days (10-09-2006). Today is 13-09-2006 again i am faceing same problem. THE deatils of set... read full review »

Express Camera (expresscameras.com) is a case to follow for every type of violation of good business and law breaking a consumer products provider can practice. I ordered over $4,000.00 of product and was shipped and billed for $7,000.00. I could not obtain an itemized invoice. My original internet order was not honored resulting wrong product and product I did not want. I could get no satisfaction even though their internet banner shouts out 100% satisfaction. Further they would not honor my need as a hearing impaired person to... read full review »

I bought a Nokia 6280 on 8th july n since then i am facing problem of not charging. such a simple problem but hasnt been solved yet. thrice i have given the handset for repiaring n still it is nt repaired. because of this bad service given by nokia i am very much frustrated as till date i havent used my handset .my job sheet no is 28175 and its with akshay telecom, pune. take necessary action. Sameer Kale, 9850082512 read full review »

I have given the defected battery of my cell-phone model Nokia 6030 at Bhubaneswar Nokia Cust Care (Cellular Clinic) on date 12th aug, 2006. My battery had gone out of order during the valid warranty period of my cell phone. I have been said that the defected battery shall be replaced within2-4 days, but this period gets on repeated after every 2-4 days when i go there to inquire for my replacement. They repeatedly return us saying that the battery is unavailable with them. I have been given a service job sheet no. 071434038/060812/17 dated... read full review »

I haven been calling up the Authorised Dealer of Nokia since 5 days, initially my call was only getting transferred from one person to another (NOKIA Connecting people - they do stand by that but not service) and then it never got connected, the computerised voice mail kept on telling me that the operators are busy. I have given my NOKIA cell 3250 black which was purchased from an Authorised Nokia Priority outlet(Ekta Communication)Phoenix High Street Lower Parel, Mumbai,with warranty, on 2nd June within a period of 2 months it started giving... read full review »

HP Pavilion laptops are produced with a design flaw where the power jack in most laptop computers (still in the market) is faulty. For most Pavilion laptops, this problem is a result of solder joints on the DC jack that are poorly designed and therefore readily damaged. The resulting problems include spontaneous and instantaneous power-downs of the laptop; refusal to start or charge a properly inserted battery; movement of the AC power adapter plug causing power "glitches" and so forth. Replacing the power jack is an expensive proce... read full review »

I purchased a Dell multifunction printer and within 3 months I was having problems I called customer service at Dell who promptly replaced my printer. My new printer turned out to be in worse condition than the one which was replaced I called Dell again they said I could not possibly have a printer with the tag number that I gave them although it was sitting in front of me, to date they have not honored their warranty and I am left without a printer. Don’t buy Dell? Many thanks W. (Bill) read full review »

I rec'd a phone call telling me I won a $1,000 dollar shopping spree, and to receive it, I would have to listen to a sales-pitch on TriStar Vacuum cleaners. They told me I didn't have to buy anything, just listen to the presentation for 30 minutes, receive my shopping spree card and they'd be out of my hair. The salesman showed up, showed his presentation, which took about 45 minutes, and then asked if we were impressed with the demonstration. I was impressed, but I also knew that it had to be unaffordable for us. He told us the... read full review »

My cell phone service is with Cricket cell phone ser. My phone stopped charging, and the clerk gave me the number to the Insurance co. to replace my phone. When talking to the person at the Ins Co. I asked what type phone my phone would be replaced with? I was told that I would recieve the same phone that I presently was using, which was an "Audiovox " model #8910. My phone was replaced with a model #8900, I told the lady that helped my or er trashed me that 8900 comebefore 8910, she assurred me that this model # 8900 was the same... read full review »

I submitted my handset at nokia care sector-2,in noida for repairement. There was problem of automatic switch -off. They conveyed me to get it repaired within a week time and upto today, they have not done any thing. Now, on asking for my handset even they make some excuse.Please tell me what should i do? Thanks, Manish read full review »

Our experience with this company has been horrible and I wish I would have found out they have over 700 unresolved complaints with the BBB Texas before I did business with them. Thinking that they were a large reputable company who sell GE alarms, I thought they were okay. I might ad they use high pressure sales pitches and before you know it, you've agreed to a contract. Protect America misrepresented the product and has not offered a solution for ongoing system problems. System does not work properly in home, interferes with other... read full review »

I purchased this about 12 yrs ago. I need to replace the hose. We bought a new hose at the repair center but they were unable to tell us how to take the end off the old hose that goes into the canister & attach it to the new hose. We figured out how to get the other end apart & on to the new hose. how do I go about getting this done? read full review »

I just sent my second letter of complaint to the NYS Attorney General. I filed a complaint against Circuit City and City Assure (aka: City Advantage, aka: Assurant Solutions). I received a reply from the Attorney General with copies of City Assure's reply to his office. Ms. Moore is the Executive Response Manager of Assurant Solutions, aka: City Assure, aka: City Advantage. I find it interesting that suddenly there are so many different names. Anyway, Ms. Moore convenently has no record of any complaints concerning my computer before... read full review »

I bought a NOKIA 6125 model from Top Ten Shop (andheri west) on 11/07/2006 and my mobile's FM radio and receiving sound problem was there, so I contacted the shop they told me to give the hand set to nokia care because its a problem with the instrument. I had given the hand set on 22/07/2006 & on 29th I had gone Noki Care to collect the hand set and found it showing the same problem, so i again made a jobsheet and left the phone in Nokia Care. After that I visited the Nokia Care centre 2 time bu t they told me that I will receive a... read full review »

Years back we opened a credit card with First Consumer... and all was fine... however once we reached the age of retirement along with the fact the credit card fees and charges became a serious monetary issue, we became overwhelmed as we had approximately reached our credit line(which was not very high amount, couple thousand) at which time we suspended any and all charges, which has been for the last several years... however the horrid fees and penalties have caused the amount due to keep rising and the monthly payments are more then we can... read full review »

I purchased A Black & Decker vacuum bagger (model VS 2000) new from WalMart, and it NEVER worked properly. The Blacj & Decker replaced another bagger I had that was made in France, and which worked perfectly, but for which bags were no longer available. The point is that I am familiar with how vacuum baggers are supposed to work, and the B&D never performed as advertised. My second mistake (the first being the purchase of a Black and Decker product) was my continued attempts to make this piece of garbage work until the one year... read full review »

Few months back we bought a Maharaja washing Machine. And let me tell You that till then we have a very bad experience while using the washing machine. Its a total waste of money which we have done. Every now and then the washing machine's Drier cover breaks from inside(You can say in a Week). We have used other washing machines as well like Godrej and we haven't experienced any inconvinience regarding that washing machine but this machine is a crap. We have complaint numerous time to the service center in... read full review »

As a Telus customer for almost a year, I am very unhappy to say that my phone has consistently been giving me a lot of problems with reception, battery life, display problems, and sometimes I don't even receive calls or messages. When I called Telus on Tuesday July 4, 2006 for the first time, I was put of hold for 15 minutes until I finally hung up. Later that day I called again and talked to another representative, Carol. I told her the problem that I was having and explained that I had already sent the phone to be repaired once before... read full review »

It all started when i purchased my panasonic 36 inch tv from brandsmart in august of 2001. I purhcased the extended contract which expires august 2006, in a month. The problem with my television started about a year ago. While the television is on it all of a sudden turns off on its' own. Every time this happened i contacted brandsmart, (i have all the records each time i called). Well, of course i had to take time off work to wait for them to show up the fist four times, out of those four times twice the tech stated that if he did... read full review »

I bought a sears kemore washer on 10-7-04. I have had three repairmen out here and i had to call again and he is coming Monday. I have asked for a new washer and i don't get any response. I got a lemon! I will never buy another thing from Sears, and i will never buy another kenmore washer. Sincerely, Betty from illinois read full review »

I purchased a frost free fridge freezer from Curries on 27/04/02 and paid ?125.00 for Coverplan cover. I telephoned you on Sat 12th August to report this and had to wait a rediculous 5 days before an engineer would come out. We were then told that the faulty part ( Defrost Relay Socket Cover) would have to be ordered. I have been on the phone to the engineers and yourselves numerous times only to be told that that part is coming from abroad and it will 'be here when it is here!' I am nearly 2 weeks without a fridge freezer which i... read full review »