We bought a Pavilion DV 1000 from HP in August of 2005. My daughter used this laptop for college work for about 9 months. I sat idle over the summer months and when she returned to school in August of 2006, she started to have problems with the unit. She called HP - warranty had just expired on the new unit. She asked about buying the extended warranty and specifically asked if that would cover everything about the computer. They said 'yes'. She paid them $99.00 over the phone. Then, she was told she had to wait 30 days for service... read full review »

My sister ordered my daughter an iPod online and this is what she had to say about the experience: I can't believe how difficult it was ordering the thing! I should complain to Apple. I've never had such a hard time. Between the questions it asked regarding the county it was going to, and the signature requirement I just about gave up. They even phoned me this morning because they said there was some confusion regarding what was the billing address and what was the mailing address, although when I gave him the information he... read full review »

Jenn-Air, the name is supposed to be the ultimate, the top of-the-line in home appliances. I purchased the entire Jenn-Air Professional suite: Dual Gas Range, Dishwasher, & Over the counter Microwave. Waited the 3 weeks for it to be shipped and installed. Then tragedy struck. The microwave has two latches inside the door which keep it closed, the bottom hook fractured and now the unit is non-functional. This happened on October 14th 2006. Maytag is the authorized repair for Jenn-Air, I called them, explained the problem, the... read full review »

Ref: Complaint was registered with Public Relation Officer, Customer Care Center, Sony India Private Ltd., Pune on 8th Dec. 06 We have purchased a system made of Sony – Model No. MHC-GNZ88D/CE12 Sr. No. 6102835 on 27th October, 2006 through Darshan Electronics, Pune. When the system was installed on 27th Oct, the system was not functioning at all and on the next day i.e on 28th Oct. they replaced with another system. This is to make it your kind notice that, the same system stopped functioning on 7th Nov. and we registered... read full review »

I have been a consultant for over 10 years, so I have used just about everything out there in the way of laptops (IBM, HP, Gateway, Dell) and have nothing negative to say about them until now. Within 3 months, my Toshiba power supply would no longer charge the battery or provide power to the computer. After about 18 months the computer started to overheat and was not reliable. I cleaned the boards and fans and bought a cooling plate so I could use it. I now have an additional systems problem and their solution is to scrap the computer and... read full review »

I now have the 2nd replacement that Sony has sent me that is not "refurbished" by their own definition. I have reported this to Sony and to the Better Business Bureau. It appears that the PSP has had many complaints and the customer service department has treated others rudely just as they did me. Sony needs to stop making the PSP if you can not produce a product that lives up to its warranty description. Sony is offering a replacement product that is supposed to function as a new product but instead is scamming people into paying... read full review »

I liked my new Dell Insperon E1505 until it ceased to operate after 5 months. Now, I have had first had experience with Dell’s deteriorating hardware Technical Support. I have talked with 7 different technical and customer care representatives for 5 hours on two continents (India and US), who cannot resolve my problem in a timely manner. My support contract calls for “Next Day” on-site support. However, the two technicians and supervisor I talked to in India said the on-site support representatives could only replace... read full review »

Purhased a Pavilion DV5218NR Notebook on 8/26/06 from Best Buy. On 9/27/06 the notebook display went dim/dark. I called tech support on 9/27 and from this point the nightmare started. Tech support took me through several techniques to try to fix the problem, but nothing worked. 9/28/06 -HP sent a Fedex box and shipping label for me to send back to them for repairs. I was told it would take 3-5 business days for service and return back to me. Today is 12/7/06 and I still have not received a fixed notebook. HP repair received by notebook on... read full review »

In July I purchased a new Hoover Windtunnel 2 vacuum. From all that I had read the original Windtunnel was great and so was this new model supposed to be. Well it isn't!! After one week the tool hose quit sucking. I took it in and they supposedly fixed in under warranty. Well it lasted about a week. Again no suction. I told my wife I was taking it back to the repair shop. When I went to clean it out I noticed that the bottom plate under the brushes was just hanging on by one screw. The others were broken. The screws just go into... read full review »

Comprei um microondas Brastemp em 03/12/2005. Em janeiro de 2006, apresentou problemas, ligando-se sozinho, apresentando aviso de porta aberta. Levei-o a assistência técnica em uma cidade vizinha, 15km de minha cidade. Após a devolução, em 24 horas apresentou o mesmo problema. Orientado pelo atendente do 0800, levei o forno para outra assistência, a 57km de minha casa. Por cerca de um mês e meio funcionou bem, mas começaram a aparecer os mesmos problemas. Liguei para o 0800 e pedi a... read full review »

Dear customer care, Pl note I had purchased a Videocon TV on dt 21/01/2006. For the last few months I can observe a Yellow colour patch on the corner of the Picture tube. Pls get it attended soon read full review »

I bought Motorola-C168 handset before five months but the handset not properly charges. Two time I am handover to Local Dealer " Modern Electronics, Akola" they tell me that they send it to service station of Motorola but first time they told me that handset having problem of software & i repair it. But handset does not repair then again i submit the handset to dealer now he told me that handset having liquid problem. I 100% sure that company cheat with me. read full review »

We purchased a 55 inch Sony VAIO from Cicuit City in 2004, the TV quit working over 4 months ago. We promptly reported the problem to Circuit City Service (in India), and we have communicated with them many other times all the way to the Corporate Office with no results. We have been offered service by Michael's Video locally, but they came out to look at another set once before for us and had never even seen a Samsung Digital Light Projection set (also from Circuit City) before. When he could not fix it, he tried to blame the problem on... read full review »

I am purchased Videocon International Series Tv Product within 2 months before but some problem arising in Videocon product the TV is not properly working. i am also give the complaint in Videocon authorized service center but Videocon are not taken proper action about complaint. read full review »

I tried to order a camera because of the low advertised price. The next day I received an email and phone call allegeding problems with the card used. I called the person but they became very aggressive and tried to sell other stuff which I refused. I ended up canceling the order and the guy hung up on me. I tried to contact customer service but to no avail. They just want to sell you more and not worry about what type of customer service they provide. November 2006. read full review »

Dell has be withholding the $120 rebate that was submitted about 4 months ago (8/20/2006). I had received confirmation of the rebate submission (rebate Tracking number: 201383884), and then time passed and no rebate ever came, so I started a search with their rebate processing center and days later they send me an email confirming the submission and a new rebate tracking number (207844749). Again I let more time pass, and I find myself requesting this rebate, and now they claim it was sent as a check (check number 580338) issued on... read full review »

At the start of October, I bought this 160GB Seagate External Drive, and started to load in a bunch of data clogging up my hard drive. And after turning it on and off no more than twenty times without exposing it to any high electric current, the thing died on me in little over twenty days, just over one twentieth of its guarantee period. It simply fails to power on whenever I plug it in and press the power. I contacted support and they transferred me to warranty where I repeated the problem, and instead they sent me a power cable, which of... read full review »

We purchased one Printer HP F380 and completed all formalities for getting the free gift (256 MB Pendrive) and send the required papers by courier to your Nehruplace office Attn. Ms. Gurnazz Kaur. After sending we have tried several times to contact Ms. Gurnazz Kaur in the given telephone number. But 3 days continuous efforts were found waste. Then we got one Phone number of your Gurgaon office of Ms. Gauri Sethi. That guy is also absent from seat. Please explain why this happenings ? When we are buying one thing you... read full review »

I have bought a 21 inch tv from Harshita Electronics, shalimar garden, ext.-2, ghaziabad (mr.gurcharan singh-9818831646, 0120-2636736) on 12th march 2006, after 5 months it stopped performing and the service center people repaired, but after that till the date it failed to performed well and for almost 5 times it became dead. and the most important thing is that they are responding very very very lately, but don't repair my tv fully. Once upon a time i was a loyal consumer of this company. But now i am getting frustrated about this. The... read full review »

I live in Montreal, Quebec. On November 27, 2006, I received a bill from Bell Canada for $208. These were current charges that had only been accumulated within the past month. The bill did not involve an old debt. On December 1, 2006, I paid $200 over the phone via the Royal Bank of Canada and was given a confirmation number. On December 4, 2006, my phone was suddenly cut off. When I called Bell Canada, I was given the runaround and eventually told that bank payments weren't processed immediately, that they didn't want my... read full review »

Futureshop practices fraud; I bought a desktop PC; the motherboard was not functioning properly. I immediately took it to the store. The told I would get the replacement within a week. I called them after a week; they told "It will take 3-4 weeks". I called them after 3 weeks; the reply is "The part is on the way; call us after 2/3 days"; After 4 days the reply was "We don't know who assured u about the shipment. we don't know how long will it take." I went to the shop, and talked with the technician. He... read full review »

I bought ViewSonic LCD monitor at Fry's on 10/14/2006 and mailed the rebate form with all other required document to ViewSonic Rebate in White Bear Lake, MN on 10/16/2006. Checked their web site for rebate status and it always says rebate not found. Called them a few times and they always said it was not the system. It's been 8 weeks and it is still in the system as they claimed it should be. I called them on 12/4/2006 and they said it might be lost in the mail and asked me to mail the form to them again and wait another 8 weeks for processing! Never trust the ViewSonic Rebate. I am filing complains on BBB. read full review »

I took a day off of work to get a delivery of a refrigerator on the evening of Thursday November 30th. I was sent a deficient product. I noticed on Saturday that my food had all spoiled and dripped that previous evening all over my carpet and kitchen floor. I lost about 2 hundred dollars worth of groceries. The refrigerator they sent me was broken and never blew cold air. I called customer service and was transfered many times. From appliances to delivery to maintenance all saying that they weren't the ones that were to help me. They... read full review »

What a piece of absolute CRAP this phone is. Shame on me for replacing it twice with more of the same. 3 of these have cracked at the upper left hinge under normal use. T-Mobile and Motorola both call this "physical damage" and won't replace any of them. Calls to Motorola's Consumer Advocacy Office were a complete waste of time. Don't bother. Don't waste your money on any Motorola product - if you have trouble with it you may be in for the same experience I've had. Everybody seems to... read full review »

I bought an aspire 9500 from circuit city for $840 with tax in march of this year. I has worked fine for what I paid for it. Until recently that is. I am now getting a line down the middle of the screen. When I called acer they said to send it in and it take 10 days for the repair. No loaners no nothing. I repair dells, gateways, Toshiba for a living and never had to repair an acer, now I know why. Only their desktops are techs allowed to go on site. They will not allow anyone outside the company to become certified or repair their laptops but... read full review »

I have been facing lot of problem in my mobile. It does not get charge and if it does it works only for 6 hrs or so.As per details it should work for 250hrs. I have launched the complaint with Indiatimes and I have been asked to send the same back to Mumbai.Can some body tell me what is the surety whatever I would receive would work. Customer support does not have any satisfactory answer. I have spent Rs.20,000.00 and did not expected this from Indiatimes. I need the concerned people to intervene and make sure the things are resolved. read full review »

The back plastic cover of the LCD around the hinges started cracking a couple of months after I purchased the machine. It is getting worse by the day. I called HP customer service but I was told that I had to pay over $600 to replace the LCD, even though this is clearly a design flow. The customer service representative was among the worst I had encountered. It was easier to talk to a machine. He kept telling me that he inputted the word crack in some support database and it came back with "must pay over $600". How is it possible... read full review »

I had some problems with my DVD . It was not reading the CD's , hence I took it to the NASHIK PHILIPS SERVICE CENTRE on 13/11/2006 add: KAMAL APARTMENT FIRST FLOOR, Opp. Sharanpur Road. Tel Exch. CAnada Corner NAshik 422002 Tel. 2571386 I was given the DVD back on 16/11/2006 after charging Rs. 193/- and was said that a strip was damaged and was replaced. At home when I started it after 1/2 an hour it started giving the same problems as was earlier. Again I rang them up. They told me to bring the DVD back to them i.e on... read full review »

With regards, I purchased a N-70 mobile phone from M/s SUBHIKSHA TRADING SERVICES LTD Dt.5-11-2006 invoice no -75054 name of M/s Triveni Tradelinks Pvt Ltd .But its software got corrupt (blank display) with in 10 days of purchase .Then I approached to your customer centre M/s Goel Trading co.(Delhi) They give me target delivery date on 16th nov06 but till the date we get anything instead of harassment .But after we received a number of Nokia service from M/s Goel trading Co. (9818332850) We called many a times on this number but alway... read full review »

Our Lumix camera broke down within six weeks of purchase! We bought it in September within three weeks it started to make strange noises, but this was normal according to the manual. After another two weeks, the camera had trouble focusing and a week later it no longer functioned. Panasonic lost no time telling me that this was not covered by any warranty. I live in Panama where Panasonic has outsourced repairs to a local company called Digitec. They took four weeks to tell me it would cost $ 275 (75% of new price) and five weeks to... read full review »

I ordered a digital camera on the web and when I had finished it said to call to confirm the order. I did and the person asked why I had ordered a refurbished model instead of a new one. The website never indicated it was refurbished. When I told him I didn't want a refurbished one and to cancel it, he hung up on me. I now have to worry to see if they charged my credit card. They never responded with an email saying the order was cancelled. read full review »

I have purchased the above said laptop few days back and i am getting shocks from the notebook and the touch pad is not even working when i went to hp service center i was told that i will be returned in 1 or 2 days but today its 10 days still i dint get my pc i am very disappointed about this i will be forced to adverse action to this. Don't buy HP products! read full review »

I purchased a 42 inch plasma philips, that broke a short time later, upon taking it to a philips repair center. i was shown that it had about 600 more hours on it then i could have used it. called sears and in short, they just as well said get lost, when i requested they check history of set, working with bbb did no good. my next stop the legal system, that the only thing that will get the attention of company like sears. read full review »

I had purchased one Digital Camera (Aipitek DV 8800) online from Indiatimes shopping site and the Seller of the Product is Wespro Corporation Mumbai and the cost of the product was rupees 9995(10000) with bill & warranty. I got the delivery of the product on 5th of October but after 10 to 15 days the performance of the product degraded and finally it got defected in taking still. Then I contact the customer support of the Wespro Corporation then they ask me to send back the product for replacement and within 7 days I will get my product... read full review »

purchased nokia cell phone on January-30, 2006 from POORNA TELE PLAZA, NELLORE Model of the cell phone is Nokia- 1600, IMEI: 0525146 I am using the cell phone with lot of care but within 10 month my above mentioned cell phone started loosing its colour display and when i connected nokia care, 27/11/06 the executive on duty refused to provide me any kind of service and a person presented himself head of the center was sitting inside the office they are saying for rectification it will take one month when i asked for my legal right... read full review »

This is my details of my complaint which is already been sent to nokia but no response has been received till date. 1. I purchased subject Nokia handset model number 6131 on 03-06-2006, bill number : 5762 costing Rs.13,300/- (Rupees Thirteen Thousand Three Hundred only). Copy of the bill is enclosed for ready reference from M/S ONANT COMMUNICATIONS, BF-91, MAIN ROAD, JANAK PURI, NEW DELHI – 110058. PH :011-25503205, 9891041976, 9212011909 FAX : 011-25614043 The Nokia handset within 3 months (i.e. warranty... read full review »

HP DVD RW The HP Customer service tells me too bad, they should only last 7 months and I can buy another from them. First he lied to me then I was on hold 30 min only for the "floor manager" or something like that to lie to me then get mad when I corrected him then deny lying again and said too bad if I don't like it they wont do anything and their is no one else their I can talk to about it. Well I wont be doing anymore computers with them and I hope that all buyers will beware. Just do a search for hp consumer complaints, I wish I had! read full review »

I purchased a Kenmore Refrigerator at the Sears Store at Chesterfield Town Center in Richmond, Va on 11-20-06. It was delivered on on 11-24-06. After the men set it up to work it never got cold in temperature. When Sears sent a man out to look at it the next evening, he said it was a bad refrigerator and it needed to be replaced. When we went to the store that same evening to purchase another one we were told we had to wait until 11-30-06 to get it. We asked if we could get it sooner, we have no way to keep our food. All our food had to be... read full review »

Please do not buy Nokia e-50 series. Re: Respected Officers/ Executives. I really apologizes for sending this email to you and taking your valuable time for a few moments to share my nokia E-50 Product experience as well as customer service experience to you. I been trying to send the emails to Nokia/India through website, But i am getting Undeliverable emails. Writing email/ Sending Fax to Nokia with very dissatisfaction with E-50 Series, Mobile warming up and low performance, Requesting for Refund because of possible safety... read full review »