delivery was scheduled for July 3, 2009 between 1-4. deliverymen showed up at 1 with no mattress. Was told by deliveryman, mattress would be delivered at 4-4:30. they even called and said they were on their way. they showed up at 8:20. Called the store and complained, and man by the name of Joe just did not understand why i would be angry. Who likes to wait for a deliveryman. This is why all businesses give you an idea what time to expect delivery. A company such as MattressFirm should understand my anger. read full review »

Purchased landscaping work on May 17, 2009 from Mr. Dontre Jones with a completion date of June 10, 2009. Work to be completed was landscaping in front of house, seed and aerate back yard, rock under deck, and sod part of back yard with a cost of $3550.00 for all work. The portion of the yard that we wanted sod on was quoted around $2000.00 for that part alone. Mr. Jones workers arrived sometime in the 1st week of June and within 2 complete days had the work completed. At the time work was complete but within 1 day of sod being laid in... read full review »

BEWARE OF DISHONEST EMPLOYEES AT SLEEPYS. THEY WILL HOWEVER BENEFIT YOU. TELL THEM YOU WILL BE PAYING CASH FOR SOMETHING THAT THEY HAVE IN STOCK AND THEY WILL GIVE YOU A GREAT DEAL, BECAUSE THEY POCKET THE MONEY THEMSELVES. FROM WHAT I'M TOLD THERE ARE NO CHECKS AND BALANCES WITH IN THIS COMPANY. "THEY DON'T MAKE A BIG DEAL OUT OF MISSING INVENTORY" I KNOW OF FOUR INDIVIDUALS THAT THIS HAS HAPPENED TO. ONE IN THE SCRANTON AREA, ONE IN ALLENTOWN, ONE IN MATAMORAS AND THE OTHER NEAR THE QUAKERTOWN AREA. AMAZING HOW THIS COMPANY STAYS IN BUSINESS.. read full review »

My Frigidaire/Electrolux top freezer refrigerator is just over one year old. A few months ago, we started having problems with it--when we'd be out of town for 2 days or more, we'd come home to a completely thawed out freezer and a warm fridge. The first time this happened, we were still under the one-year manufacturer's warranty. So we got it "fixed, " at which time we also purchased the extended warranty, thinking how smart we were being. Since that time, the SAME EXACT THING has happened THREE MORE TIMES! Can... read full review »

As a new ADT Customer I am having problems finding the form under www.myADTrebate.com with a ADT-5003. When the technician come to the consumer's home to install the ADT alarm system why can't the ADT service just give the form to the consumer on the spot to fill out and mail to the address on the form. Instead of having the consumer go to all these crazy websites searching for the form...to time consuming. Please mail me my rebate soon as poosible. I will consider terminating service with ADT or mail me the form. read full review »

We purchased a new Maytag dishwasher 16 months ago. From beginning it did not clean well and made abnormal noises. We had the repairman and the owner of the appliance store out many times. They said there was nothing wrong with dishwasher, it was due to "outside influences". I am 57 and know how to run a dishwasher. Translate: They did not know how to repair it. I told John Mitchell I will never come into his place of business again, and went down the road to buy my appliances. This was after we had bought from this store for 20 year... read full review »

ADT doesn't monitor the system at all. The transformer they provided to us wasn't working and we lost the battery because of that. They couldn't detect weather our system was still working or not. I called them after three weeks to notify them about the failure. The reply i was getting them was bull-shit. I wonder how easy it would be for a bugler to break the system from out side and get into home, or what would happen if fire broke out in my house... They don't even monitor all these. We have been having the system... read full review »

Joe, the owner of Olde Boston Construction took a check in the amount of $500 to install a rug on my sun porch on 5/11/09, and he said it would be installed in two weeks. When I did not hear from him, I called and he said the rug was not available yet, it would take another two weeks. When I still did not get a call back, I called the manufacturer of the rug, Philadelphia Carpets, and they said the rug was in stock and should not be a problem to get. I called Joe back and he said he would check it out. I have not heard from him since. I have called over 60 times, left several messages, but no call back. HE TOOK MY MONEY AND RAN!!! read full review »

Friday a week ago the fan motor went out on our air conditioner in our home. The next morning I started calling some local appliance repair buisnesses to see if I could get a fan motor to replace the one in our unit. After calling a few buisnesses I decided the cheapest one was Advanced Appliance & AC. Like everybody else the man I spoke with said he would have to order the part, but he would have it by Monday and the part would cost $128.00. I told him to go ahead and order it, well about 2:00 p.m. on Monday I called to see if my part had... read full review »

AE Factory technician came to our home to repair a washer. He was unable to repair and needed to order parts. Our timeframe was from 8-12. We called eight times from 12:00-5:30 before anyone would return our call. When the technicians arrived, they stated that it was the wrong parts before they even opened the boxes. Now we will have to take an additional day off work. When we asked for a manager, no one would give a number. (IT is a 1-888 number). The technical said this happens all the time and he is not allowed to give a number in which we... read full review »

In error I had put my company name as the complaint. My complaint is with HCC Surety Group in Los Angeles, if you are a contractor stay clear of this company, their investigators may be out of college but they do not have a clue of how the construction industry works. They are trained to look at license violations and not defense evidence, the gal that had my case did not know what stamped concrete was "BEWARE" She was biased with the homeowner and their legal team is unafraid to outright lie about the circumstances. Any other complaints???? [email protected] (Tony) read full review »

An Angry and homeowner filed a frivolous claim against my small company, the CSLB immediately realized that the claim was unwarranted and closed their claim HCC Surety's investigators (which have never worked in the construction field) would not close the claim, they conducted a very poor investigation by not interviewing witnesses or taking my legally applicable defense material into consideration, and basically disregarded anything I had provided, without any supporting evidence from the homeowner they intermediately took sides (biased... read full review »

Sleep Country Canada is selling a product called " Protect-a-bed " - this product is a mattress encasement which is supposed to protect you and your mattress from bed bugs and dustmites. On the labeling of this product it is clearly stated that " Protect-a-bed products hasve been classifed as Class 1 Medical Devices by Health Canada and the FDA " THIS STATEMENT IS COMPLETELY FALSE AND IS A BREACH OF CONSUMER HONESTY There are formal complains already made into Health Canda and the FDA and they are taking... read full review »

Took my money, and never delivered the hardware that I ordered. After some research, I found that I wasn't the only one...222 Better Business Bureau complaints! BEWARE! http://www.bbb.org/new-york-city/business-reviews/plumbing-fixtures-parts-supplies-retail/decorative-hardware-direct-inc-in-brooklyn-ny-79745/ read full review »

I need to file a complaint against Center Point (Gas). They are robbing me blind. They are not advising me of any extra charges that they keep placing on my bill due to a disconnection. Bad thing about it, I can’t choose another gas company because there is none, and they know it. My invoice states "If service is disconnected, you must pay your bill in full in addition to a reconnect charge. Your deposit requirement will be re-evaluated and may be increased if necessary to cover payment for future service." There were no... read full review »

We ordered our sofa on the 28th March 2009. At 3 months pregnant I thought that waiting 12 weeks for a sofa was quite a long time, but as we were assured by the charming manager in store (which has now conveniently left for another store and whose name CSL refuse to give me) it never takes 12 weeks - they just say this in case of some rare unfortunate incident that could delay manufacturing. To put it mildly - he made it sound like it was more likely that the store would spontaniously combust than our sofa be late. We have now been... read full review »

I bought a Intex pool at the end of last summer and never put it up till now. We had a heck of time getting the ground level. Finally did that and filled it up and I noticed it was really wet on the on side at a small area. We haven't been in it yet even! I looked inside the pool and where I think it is leaking is where it is stitched wrong! I'm not wasting all that water it is probably 75.00 worth.I need some resolution on this!! I was getting ready to go out and buy a vacume so to vacume out the little dirt that is on the bottom... read full review »

After discovering a hangnail on my right hand ring finger I washed my hands dried them completely applied Neosporin and applied the 100% waterproof bandaids made by Johnson and Johnson I chose their bandaids because the box claims 100% waterproof and easy to apply..I can attest both assertations are bs..first of all I wasted two bandaids attempting to apply the first one..when I removed the backing the bandaids stuck together rendering them useless..this happened twice before I managed to get one in place..after making sure the bandaid wa... read full review »

Lord only help you if you need a part. These people are totally incompetent. After several weeks, still no replacement regulator. They then had the nerve to ask "anything else we can do to help you?" I said, yes please come and haul this piece of junk off, as it is completely useless as it is. I would be embarrassed to have to get up everyday and work for a company like them read full review »

Karcher gas pressure washer doesn't run and it was put together backwards. Karcher won't help at all and BJ's won't return it. Now I'm stuck with a piece of crap pressure washer. read full review »

I had a contract for one year with service America. Each time they came out they could never fix my washer the first time always took two trips or more. In march they ordered new parts for my washer which finally came in a week later. Service man moved my washer to garage and installed new part. He finished up put the washer back in my laundry room and told me it was all fixed and working. I asked him if he was sure everything was OK and he said yes. He stated he started the washer and everything was fine. I went back to work in home... read full review »

Our Charbroil grill began shooting flames out the front. We called customer service. The person at Charbroil said to take pictures of the parts in question and email them. We did this. And waited. And waited. We called, and they said they would contact us when they diagnosed the problem. We waited, then emailed again. It has been several weeks and we have had no response whatsoever. Why tell people to photograph the appliance, then refuse even to answer? We will be buying another gas grill -- but not a Charbroil. read full review »

Whirlpool set up a repair apt for me with A &E to have my refrigerator repaired. They told me I have a service fee which was $98 which would be applied to repairs and deducted if I decided to do them. The man came and said I was NOT under warranty gave me a huge estimate and said he didn't have the part anyway it would have to be ordered. To make a long story short, I WAS covered for parts under my warranty, my cost of repair should have been about 1/2 of what he quoted. When I asked A&E to give me a new quote they said I'd... read full review »

I am going to look at Peachtree patio door info at Lowe's. After looking at this complaint site, I'm going to look very closely at the quality of these doors. Back when I was designing Houses, Peachtree had a excellent reputation. What happened? read full review »

I got the roof done by these fellas assuming it was a good deal when they said we gurantee our service "If for any reason due to our workmen ship, there is water leaking into the house, we will fix everything for free." Well one year later roof leaked into bedroom and now they are saying we never made that claim and asked me to call up my insurance company to get it fixed. Which is fine, but repairing the roof, they keep saying its not the roofing its the siding??!?!?? The sidings been the same for several years even prior to the... read full review »

Buyer Beware DO NOT SHOP HERE!!! It's an internet scam. They purposely send out a damaged or wrong items to you so that you can send it back & get charged double. Customer service is a complete nightmare, they have never called me back once (after leaving many messages over the past 3 months) & only replied back on a couple of e-mails saying that they will look into my situation. If you are one of the lucky ones that do get a reply back thru e-mail it will be only to tell you the dispute with UPS has not been settled yet. Thi... read full review »

We had a problem with our Maytag dishwasher in November 2008, so we called Sears Appliance Repair. They offered a 1 year service agreement. The price seemed reasonable so we paid for the service agreement. I'm glad we did because the incompetent people they have working at Sears Home Appliance Repair have been unable to get the repairs correct. It is now July 2009 and we are on our 5th repair visit for this dishwasher. It's always the same problem, water is getting into the control panel. They keep replacing the same parts, but never... read full review »

The insurance company is wanting to refund me that amount of my warranty and leave me with a piece of furniture that is broken and can cause a harm to son. The bed could collapse and cause severe damage to my son. I live in California and they wanted me to go to Texas to choose a new bed when their is an Ashley furniture about 40 miles away from me. I am still fighting this issue since my warranty coverage is good for 5 years. I will never by from Ashley furniture again since they have the worst customer service to their clients.. read full review »

I bought a 22 inch Craftsman Pushmower with a Briggs & Stratton 5.5 horse motor. I have had it in the shop four times. I bought a new mower so I would not have this problem but have had nothing but problems. I am getting very frusterated with the hole process. The first time the rings did not seat correctly from the factory and they replaced it with another new mower. I was not able to use it but once before I had to return it because the starter for rope motor was bad. The third and fourth time it was carberator troubles. Again now I can... read full review »

Sleepinergy is probably the most advanced sleeping system ever made. Millions of dollars and seven years went into the development of this bed. I used to work for this company before it was sold. I must say that I am surprised by the complaints that have been made against the company and it's founder. They are good people and are very professional. It is terrible what one customer can unfairly do. Considering the enormous business the company does, the complaints are few compared to the many happy customers we have. We had files of... read full review »

The cleaning solution holder never really held the bottle tight. I talked to 5 reps. and a supervisor at Oreck. I was advised that I could have the warranty service done locally. When I called the store they said that they would do the inspection but I would have to pay extra because Oreck only pays $8 for their service time. I called Oreck and asked if they could send me the parts an I'd put them in myself. They told me I couldn't because I'm not a "Certified Oreck Technician". The closest service center that could... read full review »

To whom it may concern: [email protected] Richard L. Perry 32288 Keweenaw Pass Rd. Lake linden, Mi. 49945 I bought Paint for my basement wall and it was to thin to paint on the cement wall, so I sent it back to them. They told me ( after the fact) that they would not return a refund because I did not return it within thirty days. There was not any comment on the paper work that they sent to me that it had to be returned within 30 day. I sent them $660.00 for the paint when i bought it and it was suppose to work on my basement wall but, it... read full review »

Howes and his consultant buddies changed their Dura mats to cheapen them. They ran off the people who originally developed the mats. From what I've been told they have angered customers all over the world. I even heard the US military has a bunch of mats stacked in Afghanistan and are waiting for Newpark to take them back. Thousands of these junk mats have been sold and replacing them will bankrupt NR. These are the same consultants who killed off Newpark's Bravo product line. Now that the word is out on the defects they haven't been able to sell any mats. Another poor decision from Howes and his idiotic management team. read full review »

I ordered a pool liner from this company on 6/12/09. We planned to have a pool party for my daughter to celebrate her 11th birthday. Today is 7/1/09 and still no pool liner. I have contacted this company 3 times and each time they tell me they have not received it from the manufacturer. The first time I called the rep said I should receive it by the end of last week (6/22-6/26). The second time I called they told me I should receive it by the beginning of this week (6/23-7/03). The third time I called (today) they say I should receive it no... read full review »

We purchased a top of the line L G Refrigerator the last week in May 2009. It did not work from day #1. After 8 phone calls they finally agreed to send a repairman, who said it was unrepairable. Now they did not agree with him, and only wanted to argue with me that it could be fixed. After 8 more phone call they agreed to replace it. THE END ?not so fast. When the retailer called to let us know it was being replaced but out of stock. 2 months no refrig. the good news is that a new refrig. is being delivered tomorrow July2... read full review »

This company should be investigate for their products. More and more contractors are installing this product because of its lack of quality and ensuing additional charges they are able to charge. My units units are less than 5 years old. Have lost 2 compressors, several boards, and leaking coil. I tried to contact the contractor (Prentis Alsup) he wouldn't extend the warranty and said they were not going to sell the product anymore. Tried through Goodman, followed their requested process and never heard a word back. Called them again and was told to get lost. If someone knows about a class action suit, I would like to know about it. LEMON LAW? read full review »

$5600.00 for a 3 year membership fee !!! $3000.00 for a 6-month membership fee !!! don't be a fool to go for these membership only store... total rip off...CAVEAT EMPTOR!!! SHOPPERS BEWARE !!! read full review »

To whom it may concern, I hope my concern does not fall on deaf ears concerning the support I have received from your company, Old Republic. I have had nothing but a nightmare experience. Last Sunday my air conditioning broke and in record 105 degree temperature heat. I called your company as I have you for my home warranty that is due up in August of this year. The service call was accepted and even though the house was not livable during that time due to the heat was way to hot to not have air conditioning, the service company that your... read full review »

Shamrock Paving removed exsisting drivewayand underlying material and did not install the stone material base to support the new one. Shamrock Paving ran short of paving material, lowered the grade of the drive four to six inches. Now water from the street comes in the driveway, I have puddling in spots. One side of the driveway is extremely crooked. I have had several driveway companies out to look at the work and they say the driveway is crowned. The driveway had to be patched at the end because they ran short of material. The driveway ha... read full review »