poor workmanship, installation, and now bad attitude toward us because we have not been willing to accept their horrible service. read full review »

I had (6) windows put in by Champion windows of Omaha nebrasaka 3 years ago and have had nothing but problems with them leaking air. The sevice techs have come out numerous times and tried all kinds of band-aid fixes that never work and have finally told me there is nothing more they can do to fix them. Their sales pitch is "we make the windows we install the windows and we stand behind the windows" their warranty states life-time warranty for as long as you own the home. I finally filed a claim with the BBB of Omaha ne, on my first... read full review »

We ordered an Monarch Armoire on 1/7/09. It arrived on 1/16/09. When it arrived the top was broken. We have emailed customer service I don't know how many times about it. Finally on March 6, 2009 they said we would get a 10% refund check in 14 business days. Today is April 19, 2009 and we still have not received our refund. As you can see in the pictures how it was damaged. (It was both top sides of the unit.) This information was documented by the carrier that delivered the armoire. My next step is to get my lawyer involved with... read full review »

I ordered 4 barstools with fabric seating and 6 matching chairs. I received the barstools minus the fabric seating (got wood seating). Called the company and they asked for us to fax the lading slip that we signed. In fact, we did not sign it and it was not presented for signature. At that point, they said that we were correct and they would send the chairs and the fabric seats for the barstools. This is six weeks later and despite over twenty telephone calls and assurances that they would send the rest of our order, they have not done... read full review »

In November, 2007 I paid over 3, 000.00 for a Living Group from Garnder White by June, 2008 the cushions begin to desegregate with little or no use of this furniture. I called the Warren store, And I told sorry there nothing they could or would do about it. I am now forced to purchase form cushions from other sources. BEST ADVISE TO NOT SHOP GARNDER-WHITE. read full review »

In Sept of 2006, we legally contracted with Costa Rica Limited to purchase a home in Esterillos, Costa Rica. We made 3 payments totalling approximately $94, 000 before the house was started per the contract. Our home construction was to begin in January 2007, then July 2007. Costa Rica Limited never built our home due to issues with the lot size, ie. they promised us a home that would not fit on the lot we purchased. The owners promised our money refunded. They have sold our lot to another person and have built a house on it. We have not... read full review »

Line was backed up. Told us they could fix it for $450 dollars. They were not able to clear it up. They said a camara was now needed to see what the problem was. They wanted to charge another$350 dollars to just see the problem. Then they would charge up to $4500 dollars to do the repair. read full review »

DO NOT USE THIS ROOFER!!! This company is unethical and unprofessional!! We were charged over $3000 for a new roof for our house in 2003, and our roof has still been leaking periodically for the past 6 years!! As of today, one of the ceilings collapsed in the house due to the shoddy job on the roof!! When we called and asked for them to come out (we have a warranty-little good has that done), they merely stated that they were too busy! Being that their reputation depends on their service, you would think they would make this a priority... read full review »

bought dishwasher on aug 8 2008 and all ready pump is gone called for a teck he said they cant get the part.When i called the complaints dept the lady said i couldnt get my money back but i could purchase a nother one for same price i do not want to buy from them again i just want my money back she was very rude and wouldnt let me say what i wanted if this is the way they treat people word of mouth goes a long way read full review »

I just ordered some sofas, end tables, and a cocktail table. along with a dinning room table it cost me almost $4000 dollars, and the person who delivers the stuff broke the the glasses for the end tables, and never brought the cocktail table, I've been calling and no they are saying investagation(for next day complaint, i find very odd, , and how long i have to wait to complete my living rm, should i return all items???), with no time frame on when they will redelver my missing and damage itmes!!! what the fuck kind of service are they... read full review »

On October 15, I allowed a Direct Energy sales agent by the name of Andrew Atkinson into my home to discuss Direct Energy’s Electricity Price Protection Plan. Mr. Atkinson was pleasant, polite, and seemed quite informed when he answered my many questions. I was hesitant to change from our utility, however, agreed to the contract in good faith believing that the fixed price would hedge our exposure to higher prices. I asked the sales agent what rate we were being charged by PowerStream, and I was told by the sales agent that we are... read full review »

My gate was damaged by a Teco employee. I have a 6 foot privacy gate surrounding my home. It has lock on the door of the gate and the only way to gain entry inside my gate is to either cut this lock to open the gate, use the key to remove the lock to open the gate or to just jump the fence entirely. Well needless to say they chose to jump the fence I am assuming as now mt gas is turned on the the gate is now broken. How else would they have been able to turn on the service without getting inside the fence to do this. This would have been much... read full review »

What a nightmare! I gave Pacific Home Remodeling my name and number to receive some further product information, while at a show. For months I have received phone calls. I am now being harassed by their sales team several times a day for the past 2 weeks. I have gone as far as to speak to several different managers asking them to remove me from their list. As a last resort I finally threatened to sue them for the harassing phone calls and do you know what their response was!?!? The sales person told me to "Go ahead. Sue us." and then... read full review »

My husband and I joined the Directbuy club of Merryville IN in Oct. of 2008 witch was over $3000. Shortly after doing this we ordered around $7000 or more in furnishings and appliances for our home in Florida having them delivered to Sarasota. The last of the order was due in December. Every thing came early except for the four Riverside pieces. There were 1) 62” TV stand 1) lap top coffee table 2) towers that now were not due until the 12th of January That date had come and gone with out any kind of a call. So I called. A gla... read full review »

I purchased a La-Z-y Boy Spa from Costco Canada. What a nightmare. Costco has been great though they are standing behind the warranty that came with the hot tub to pick up the lack of customer service lazy boy and tatum provide. Meantime La-Z-y boy and Tatum Manufacturing who both manufactured the tubs are leaving there customers high and dry. La-Z-y Boy who claims to have high standards of quality and customer satisfaction could care less if our tubs can be fixed or can even get parts. They told me they are wiping there hands clean of the... read full review »

On Jan, 21, 2009 I took my 74 yr old neighbor to Jason's as she wanted to buy 3 rooms of furniture. She spent $4, 100.oo paid by credit card and was told she would receive furniture in about 2 weeks. On Feb, 17th, I called and spoke to the Manager and she stated they would deliver on the 24th. No furniture, I called they stated on the 29th they would deliver. They delivered her kitchen set, no living room or bedroom. After several attempts to get this resolved they delivered her a few living room pieces It is now April and thi... read full review »

We have built three homes one as a complete general, second home as a partner in general and the third home as a subcontractor on parts on the home. This home was to be a special treat for my wife. We hired Nampa’s award winning builder Hill Built Homes for her to work with. We walked his parade homes numerous times to make sure we put in the items ands style she wanted in the home and we could afford. Mr. Hill promised my wife numerous features to be installed in her dream home. The house is about 80 percent of what Mr. Hill promise... read full review »

home was not built properly and not set up to manufacturers specications read full review »

South Central Power Company- Ohio has been over changing me for power for 4 years now. I have had them out time and time again. Every time, it's the same story, no problem with the meters. You must be using ele heat. I hired out side companies to find the problem, no problem on my end, in fact they have stated, no way I could ever use that much power. Back to South Central Power Company with questions that they never answer. So in Jan 2009, I think it was the 28th day? I pulled the meter out of the base panel and set it aside. NO POWER... read full review »

ordered 2 kitchen counter stools in March. Never got by there est arrival date. called and they told me they were delivered to my house and sat in front of the garage doors. Told her they were not, 5 reps later they found out they were delivered to NY not PA. They called the company and another set was to be sent out the next day and they would email me with the tracking # and still nothing. I am beginning to think that no company should be able to charge your cards or accounts until the day the objects ship out to the buyer. read full review »

We ordered a carpet from BOS on 1-31-06 and was promised it would be installed on 2-10-06 around 9 AM. I called several times throughout the day and was told the installation would be later and later until finally at 4 PM I was told that they could not install the carpet today or any day until at least 2-15-06 (which I could not be home for). Now my home office has no furniture or carpet and all of my computer equipment is buried in the dining room along with all of the furniture from my office. This impacts my ability to work. I took the... read full review »

This company charged my elderly mother $932.28 to install a 40 gallon water heater. The owner of this local franchise was rude and could not offer a reasonable explaination why my mother was not given the standard 1 year warranty on labor and agreed to sent it my mom immediately. We have YET to see it. She also stated that the plumber's rate is $100.00 per hour and the helpers rate is $ 35.00 Along with the ridiculous rate being charged, the plumber charged an ADDITIONAL $ 139.00 to drive 20 miles to pick up the water heater. I have... read full review »

That George guy, a one man band working from home at Waterfront, downtown Toronto, approached you in a really nice way, saying how good your work are and how he wished you will work "free-lance" with him. When he got you started doing his work he will call you 9pm at night, on Saturdays and Sundays. When he got all he wanted from you he will not pay you. He will say you do not worth the money and devilized you, you work "shxx", xyz, so that he doesn't have to pay you. read full review »

Terrible Company! They were very nice over the phone, but I had to call them FOUR times after they didnt show for an appointment to get them to show up! And when they came, they only cleaned gutters on 3 sides of my house and left food trash all over the lawn. Then they billed me for more than the price I had agreed upon. Beware! read full review »

Having lived in a NRH for over a year now, where do i begin? Nobody returns my calls, one time, their phone number just didn't work and I had to use another number. Cameron (sp) and Williams were supposed to be representing this company but nothing gets done. All I see is one guy working himself to death, but my house is falling apart. Planning to contact my insurance company to see if they can cover some of the repairs, just poor quality, poor workmanship and terrible customer service. Please, chat with the residents. As soon as the... read full review »

Arturo Torres failed to complete the job on a multi-thousand dollar project. He had bid a second property for us and when he learned he didn't get the job he left the first property and didn't finish. Walked away with all of our money (over 18k). He was upset so he put a lien on our property on another client's property knowing full well we can't transfer the title with the lien. Both liens are bogus and my attorney said it'll cost thousands to remove. Apparently Arturo knows this so he did it fraudulently. DO NOT... read full review »

Sub Zero has gives exclusive contracts for warranty repair. Our Sub Zero refrigerator required service, parts were covered under warranty, but labor was not covered. We were charged $698 labor for two hours and six minutes labor. This works out to $335 per hour. I have since found out it may have been less expensive to pay for parts and have a competative repair service do the work. read full review »

ordered kitchen nov 08 paid deposit delivered kitchen flat pack dec 08 paid in full installers start jan 09 paid in full now its 14th april 09 kitchen un finished, installer has run off with my money inform kitchen italia, wrote to managing director sent over 50 e mails and letters nothing, no answer read full review »

I got Alli pills to lose weight and after 3 days I got costocondritis. I got medical bills that I can not afford to pay. I stop Alli and I got better, but I still having big medical bills. read full review »

We paid in advance for a kids bunk bed. We have been lied to. They still haven't delivered the bed. When they didn't deliver it in the time frame they said they would 4-6 weeks they wouldn't give us a time as to when the bed would be delivered. BETWEEN MY WIFE AND I WE CALLED ELEVEN TIMES AND GOT NO CALL BACK. Finally I took time off of work to go down there. I was given nothing but attitude and scolding told that we just had to wait. After refusing to leave until we got an answer they finally picked up the phone and called the... read full review »

I am posting because of a problem with our GE Adora dryer. We purchased our washer/dryer in January 2006. In the first year our dryer destroyed a hand crafted afghan made by someone close to us. The problem was that it was getting caught in the light directly above the door of the dryer. It has shredded and put grease marks on the priceless afghan. We called GE about the problem we were having, and they sent out their repair service technician. The repairman looked at the light and removed a piece from the light telling us that was why it wa... read full review »

Kraftmaid supplier to avoid Source: http://newsgroups.derkeiler.com/Archive/Misc/misc.consumers.house/2006−01/msg00282.html · From: alchemy@xxxxxxx · Date: 25 Jan 2006 15:01:03 −0800 re: Thomas Andrade, Encore Cabinetry, Inc. and Matteo Family Kitchens −− suppliers of Kraftmaid Cabinetry Be forewarned. Tom seems like a great guy on the telephone. But he will not return phone calls once he has your money. I placed an order with him for $20, 639 worth of Kraftmaid kitchen cabinets; thi... read full review »

I bought a massage chair "Takemi 3D Angel Touch" from Takemi Select and prepaid $1624.95 by credit card for the order number 2320. Takemi Select sent me the massage chair on 12/16/2008 but it was dammage by Averitt shipping company (written confirmed by the truck driver). I sent email to Takemi Select to report the shipping damage merchandise on 12/18/2008. Takemi Select have Averitt truck pickup the damage merchandise from my residence on 1/12/2009. I kept contact with Takemi Select by several email and phone call but the refund ha... read full review »

I had the roof installed late December 2007, and gutters are falling off. This past winter was a nightmare. Unknown to me that they had gone out of business. No contact information. I am stuck with paying back a $5, 000.00 loan which was finance through them with some home improvement finance company they recommended. Finance company don't care about them being out of business- just want the payments. They will get due pay, watch and see. I don't believe God will allow them to do some many customers wrong and get away. I may never know about it- Pay back is something else. read full review »

Hi I Jasvir singh, i got my kitchen delivery on 06/04/2009.When we was opened for fitting this package we found too maney thing are missing that is not supply to me in package. Firstly the unit and doors are different and coloure are also in different . Secondly the learders that supply to me totally in different coloure coloure it is not maching with others or when we order this kitchen then the desinger tlled me the learders are covered in solid fram that is also not supply to me . Thirdly the glass units shelfs are always in glass but that... read full review »

I’ve not only had a very bad experience but an expensive one with Coker Flooring Co (since 1946). I spent $10, 000 on real hardwood flooring just 4 years ago from the location in Rockwall, Tx. I started having black spots show up in the wood. I spent another $1000 on plumbers to find out that my foundation is fine. Coker Flooring neglected to lay a moisture barrier between the slab and the flooring so condensation is building up and rotting the wood. I called the Dallas location and even though the same lady from the old store answered... read full review »

Recently (March 14 to 20th) my girlfriend and I, with recommendations from my sister, chose to holiday at a Riu Resort. March break did not come soon enough.Upon our arrival the staff greeted us with a warm welcome and showed us to our room. The room seemed mediocre and not at all like the photos. As our week passed by, things seem to get progressively worse. The awful stench of sewage and gas was somewhat disturbing.The bed was most uncomfortable and flee ridden .The toilet's tank filled in the middle of the night, disrupting a poor... read full review »

I have recently served my business relationship with Lone Star Security and Bruce Boyer. I have found Bruce to be a very dishonest business owner and he engages in suspect business practices. I have been a client of Lone Star for about 8 years. And for the most part, when they didn't have to do anything, they were fine. However, about two years ago the LAPD changed the way they responded to residential security alarm calls. Due to the high rate of false alarm, they said they would no longer respond unless the service gave a emergency... read full review »

I PURCHASED PRODUCTS MADE BY CONTINENTAL MARBLE/MOLDS IN CANADA THROUGH TIFFANY MARBLE IN SAN JOSE CALIFORNIA. THE QUALITY OF THE PRODUCTS WERE ABSOLUTELY TERRIBLE, WORTHLESS. GIVE YOURSELF A FAVOR DO NOT DEAL WITH CONTINENTAL NOR TIFFANY MARBLE THEY DO NOT MAKE GOOD PRODUCTS, EVEN WORSE THEY DO NOT HONOR THE SO CALLED WARRANTY, THEY ARE NOT TO BE TRUSTED. THEY WILL TAKE YOUR MONEY AND GIVE HORRIBLE PRODUCTS OR NOTHING AT ALL. I PAID FOR PRODUCTS STILL NOT DELIVERED AFTER TWO YEARS WHAT I RECEIVED IS... read full review »