On January 18, 2008, Mr. Bennington (Guardsman Rep) came to my home to investigate the complaint that I had made in reference to the furniture I purchaced from Havertys @ Hilton Head, SC. I was not home when Mr. Bennington came to my house, but my wife was. Mr. Bennington basically stated that the dye on the leather that was coming off was not covered by the protection plan that I purchased. He told my wife this problem was a manufactures defect, however he would try to cover the faded area by spraying the leather. Mr. Benninton tried to do a... read full review »

I need the name of the President of: The Room Store Furniture as well as telephone & Fax numbers to him & their executive office. I can't find the Presidents name or contact info! (They are so secretive)! If anyone has it, I would be so appreciative if you can forward it to me. read full review »

Time is still going on with this complaint.. Ron Hoover RV came out sat in these chairs, found that it was to be true these chair are defaulted! Newmar Rep and Ron Hoover RV was on a three way conference call with FLAIR! Big deal right... FLAIR... still claims that there is nothing wrong with there product.. But finally decide to ship chair framing ( ha ha) but not the totally chair... So once again.. Flair has no Customer Relation... as for in their case... the customer is nothing... They say they are good so they are good... The... read full review »

I requested an estimate for a re-roof from Burr Roofing Co in Darien CT. A manager was sent to my home who looked over my roof (a relatively uncomplicated cape style), and said he would return to take detailed measurements. He never returned, and my phone calls and emails to the company are never returned. I would hate to think of the problem I might have had this company done the job, and I had a problem with leaks. Nothing worse than unreturned phone calls! If they didn't have time to do the job, they could at least let me know with a simple phone call. read full review »

This company is THE WORST I have ever dealt with. I purchase A LOT of things over the internet; clothes, furniture, home items, accessories, and gifts, whatever – this is THE MOST AWEFUL customer service I have ever received. They LIE on a daily basis. They have no follow up, no respect for their customer, not even any idea that they are causing emotional distress because they make promises they can in no way deliver. They NEVER call me, and are immediately on the defensive when I call them. I am an understanding, intelligent, patient person. I worked in the furniture business for 3. read full review »

I am so very unhappy about the poor quality of the GE Monogram Stainless Steel Cooktop. Even Plain Tomato Sauce will stain it? I must scrub it after each use or it stains? The Black Grills are so pooly painted that a pot moved on them will also scratch the Black off? I've never had such poor quality at such a high price. Never again will I trust GE with my purchases. The special MONOGRAM customer service is a farce. No help as it's considered cosmetic. You'd be better off buying another color. Their Stainless Steel is a nightmare to use. read full review »

I purchased this spa on 7/13/06 from Home Depot in North Myrtle Beach. I heard a whine from the motor that started appx 2 month after installation. I called a few times and was assured my complaint was recorded. On 3/13/07 I called and once again complained of the whine getting worse I was informed I had 2 years more on my Warranty, and the Gentleman informed me someone would call, no call was received . i CALLED A WEEK AGO AND THE NUMBER WAS NO GOOD ANYLONGER GREAT !! Today, 4/14/08 My motor has stopped running, This is just fabulous. The... read full review »

Avanti Products, A Division of the Mackle Co., Inc. P.O. Box 520604 - Miami, Florida 33152 www.avantiproducts.com Avanti Products 10880 NW 30th Street Miami, FL 33172 Wine refrigerator is less than 2 years old. Called service and support 800 number. Absolutely no help at all. Told to look in the yellow pages to find a repair technician and call them. Refrigerator quit cooling a few weeks ago and service repair technician could not check freon. Stated is extremely rare that freon leaks and shows oily substance. Compressor... read full review »

Ok, I'm so frustrated and angry right now I'm in tears. I hate when things are so unjust. In September 08 I bought a Shark Vacuum from an infomercial for $108. They said you could try it for 30 days and return it if not satisfied for full refund. OK it was a cute little thing but it didn't pick up pet hair so I called them to tell them I was sending it back. They gave me a number to put on the outside of the package for return, which I did put on it. I then sent it back UPS. I printed from the Internet the recept... read full review »

I was on a budget plan and I had $1200 that they owed me in oil they let my oil tank run dry and did not return my phone calls that we need oil. It was January and our house was freezing So I called another company and they called me back in ten minutes and helped me out. Now Consumers will not give me back my money. Beware. Also when the oil was delivered by the new company they charge me $2.19 per gallon and consumers was ripping me off for $3.89 per gallon all season. Beware stay away from this dishonest company . They are not what they say... read full review »

Kitchenaid no longer offers a blade assembly for what would otherwise be a nice appliance. I am not the only person who has had this issue. It's bad enough that they put a product out with an obvious design flaw, but then they don't offer a replacement part. You have to buy a whole jar assembly. In the end I bought a Cuisinart blender. read full review »

I have purchased Home Inverter in September 2007. Once the inverter was not working. With great difficulty I could get the inverter replaced. It is still under warranty. Again it is not working. I have lodged a complaint on 29/03/2009. My complaint No is C1-905188839. On 30/03/2009 some technical person visited my place. After inspecting he said the battery is weak and needs replacement. Till date (11/04/2009 6.30 pm) it is not replaced. N number of emails have been sent - meet with same response - it is being considered. Every day I call the... read full review »

WASHINGTONSPACES.COM PROMOTES THEFT FROM ARTISTS! This website is promoting a company that has stolen hundreds of thousands of dollars in samples, designs, merchandise and fees from local Dallas artists! If you think that it's immoral and unethical to promote theft from hard-working, honest artists by scam operations and con men like Design Legacy and Kelly 'I Steal, Shut The Hell Up' O'Neal, please email washingtonspaces.com and let them know what you think of criminal enterprises and 'writers' like Jennifer... read full review »

JENNIFER SERGENT SUPPORTS THEFT FROM ARTISTS! This person (probably an alias for Kelly 'I Steal, Screw You' O'Neal) is supporting and promoting designs stolen from Dallas area artists through the website Washington Spaces. IF YOU BUY FROM OR WORK FOR DESIGN LEGACY, YOU WILL BE SWINDLED! Thank you for your support in shutting down this criminal scam operation! read full review »

IF YOU ARE LIKE MYSELF AND HAVE SUFFERED AT THE HANDS OF MRI CONSTRUCTION AND MRI OVERSEAS PROPERTY (CAN'T IMAGINE ANYONE THAT HASN, T SUFFERED) ...THEN READ ON ... I AM A N INDEPENDENT BUYER THAT BOUGHT 2 APARTMENTS IN THEIR BANSKO PROJECT ... I HAVE HAD LIES, BULLYING TACTICS AND OTHER PROBLEMS DEALING WITH THEM ... I NOW HAVE A LIMITED BUDGET IN WHICH TO FIGHT MY BATTLES WITH THEM AND FEEL THE THE ONLY ALTERNATIVE TO FIGHTING THEM INDEPENDENTLY IS TO FORM SOME SORT OF ALLIANCE ... I WOULD LIKE TO SUGGEST FORMING SOME KIND... read full review »

Oh my!!! I wished I reviewed all these complaints before dealing with A&E service repair. NO CHANGE with their poor quality of repair. I am still waiting after a week. Called Whirlpool on Saturday because after 1 month owning this refrigerator the fan goes out. We lost all are food. Whirlpool representative sent us up with A&E on Tuesday between 8-5. Ha! That is all they can do. Ok. Monday 12:00 the service tech shows up. Very friendly guy. Looks in the refrigerator and agrees it is the fan. Ok he goes to his truck and returns 10... read full review »

I purchased 5 new appliances from Home Depot in May of 2006, spending close to $8000. The Maytag H2o is a complete piece of junk. I had the first circuit board failure about 10 months ago, with the ice door opening and shutting constantly. It had to be replaced, taking more than a week and two service visits. Now, it is April 10, 2009 and the temp alarm keeps going off, light flashing and the refrigerator temp display keeps saying 38, then 57. It is Good Friday, I have a refrigerator full of food for Easter brunch and dinner, and nobody can... read full review »

I PAID HIM 1200 TO REMOVE A TREE FROM MY YARD AND HE NEVER DID read full review »

my husband worked for the company us security for 2 years and then left the company for family reasons then he got rehired on august 2008 and got terminated on march 2009. the reason that he got terminated because they told him that he was calling in too much sick, and they dont understand that he is diabete, there is a law that says that people like these has to take 12 weeks out of the year to check on there glucose, relax, these company they didnt understand that! my husband always did what he was told and did what it took to get the job... read full review »

lsat year in august i bought sofa set, side table, the whole bedroom set.after few months sofa start peeling the color.i called to fix it they make appointment.they came in my home and they try to fix it.but its again peeling.i want exchange the sofa set read full review »

This company is charging me over $10.00 per gallon for propane. The going rate if I take a portable tank to a nearby dealer is $2.55 per gallon. This is price gouging in my opinion! My bill from end of Dec. to end of Jan. was $610.00. Had I paid the going rate, my bill would be about $150.00. I realize that the company may need to charge more since the gas is delivered, and it is much more convenient to not have to deal with hauling propane tanks around, but four times the going price seems absurdly high to me. This will likely cause... read full review »

As a current tenant of Brookside villas aka The Park at Idlewild. I have unfortunately been a tenant of this slum. A water leak took over 1 year to fix through the course of many maintenance people. Other requests get ignored. 2 weeks would be a miracle. Kitchen is a 1970's nightmare. There is always garbage all over from the unsupervised rug-rats, over flowing dumpster and people to stupid to put it in there. In front or on the side does not count! They are currently in foreclosure and have lost all other properties. The wall fell down and exposed BLACK MOLD! all they did was cover it with new drywall. Not important to them. read full review »

we have fleas in our building due to cats that are not from here. we have little kids, newborns that are being attacked by fleas and the owners don't want to be responsible for it. please someone do something. read full review »

Furniture Now located in Farmingdale New York. In August I purchased a sofa and love seat at Furniture Now. In addition, I paid for fabric protection treatment for the upholstery. At the time I placed my order, I paid half of the total bill. In October I received a call from the company stating that the furniture was ready for delivery. I would need to pay the balance with certified check. The night before delivery, I received a call from the company stating that the total listed on the sales order was incorrect, and that I would... read full review »

I purchased 2 leather couches delivered early December for a cost of $3449. . Couches have several defects. Mr. Wes Prillo, son of Mr. Prillo, now responsible for customer service, promised me 2 other couches mid-December. To date, he ignores my calls and I still have the damaged couches in my residence. My salesperson, Mr. Rocco Caruso, no longer wants responsibility of this dossier, as he cannot understand why Mr. Prillo is acting this way. I don’t know where to take this. Please help. read full review »

The "pull" to recline my chair broke. It is just over a year old. In trying to get a replacement part, I encountered much "automated hell". Tried to get to an operator...that does NOT happen. Finally got someone by just pushing buttons to guess at a name. Supposed to get a call back. This is not a good mechanism on this chair. It broke much to easily and MUCH too soon. read full review »

I got from you sms with notification about vyigrashe 100000 euros.- 20.03 09 in 17.51 on mesnomu time. I want to get elucidations. otherwise I will go on you to the law concerning a swindle!!! my e-mail [email protected] read full review »

We bought a Getha mattress here, and during purchasing discussion we double confirm we purchased a king mattress and king headboard. In the invoice, it was stated 5' bed and mattress. We do not understand mattress talk, and hence this cheating Irene cheated us in broad daylight! Little did we know that inches constitute king or queen bed. We trusted her then, just beware that you can be cheated this way. Owner to beware of: Irene (conniving bitch alert !) We bought at Molek branch. Located at: 39, 41 & 43 JALAN... read full review »

I've noticed a lot of complaints about Macys Furniture and just wanted to say THANK GOODNESS I came upon the post that gave the names of the Tim Hellmann and Kim T. After writing a letter directly to them and sending photos of my defected leather couch, which I owned for 8 months...I just received a phone call stating that I would be receiving a delivery in 2 weeks of a brand new couch! Thank you for your help and Thank you to Macys for doing the right thing! There are people who are willing to listen to you and that want to keep your business. read full review »

Main Porcelain cooking grids have porcelain failure/flaking. The porcelain is flaking and getting into the food. Request replacement grids for model 0730-0335 Natural Gas BBQ. read full review »

THE PEAR TREE SUPPORTS THEFT FROM ARTISTS! This company is promoting and selling designs stolen from local artsist here in Dallas, Texas. While they may not have been aware of the products' criminal history as promoted by well-known thief and swindler Kelly 'I Steal, So What?' O'Neal, a quick search on Google under 'Design Legacy + thieves' or 'Kelly O'Neal + swindler' would have made clear just what a scum this store has gotten itself involved with. IF YOU BUY FROM OR WORK WITH KELLY O'NEAL OR... read full review »

I purchased a walk in tub from Premier Bathtubs on the assurance of the salesman, Byron Briefly, after he'd measured and knew that my sole reason for buying was so I'd have the bigger bathtub I needed for $10, 000 and $2, 000 to the contractor to remove the old tub before he measured the new tub and Premier's legal department contacted me and said they'd send an installer out because they thought they had the bathtub I thought I'd ordered on the salesman's word. They had the salesman that stole my $10, 000... read full review »

I had my bathroom remodeled by Gentry's Construction and Remodeling. The grout began falling out of the shower after only a few months. I can't get Mr. Gentry to correct the problem. He does work in the San Antonio, Texas, Bexar County, and surrounding areas read full review »

I had a terrible customer service experience with Up Country, King Street Toronto. In April, I ordered a carpet for $1600 and told it would be here in six weeks. Two months went by and I called the store where they told me it would be another 2 weeks. Three weeks elapses then I phones the Manager Pat Robertson. She said she would look into it and call me in a day. Three days went by and no call. I then went to the store to talk to her. She assured me it would be another month or so. Long story short, the carpet finally arrived in November... read full review »

I started complaining about a problem with the finish. The service department would not return my call and I could not get anyone to come out and see it. By 2008 I am still getting no response and it is now evident that my whole pool needs to be resurfaced which is very, very expensive. When you get a gunite pool the finish should last much longer than six years. Something is very wrong and I would not recommend this company to anyone who is thinking about building a pool. In addition to that, they charge your credit card when you... read full review »

I have had one of the worst experience imagine with this store. They have proved to be very deceptive to me. I paid for a bedroom set for my daughter at Christmas, did not receive it until February. When I did get it, it was damaged. There have been at least 2 tech at my home patching up what should have been a new set. A new set is not damaged and/or patched up. It becomes damaged at this point, but they expect you to still pay full price. On March 31 another delivery person came with another damage full bookcase headboard and expected me to... read full review »

I BOUGHT SOME MERCHANTISE ABOUT 2YS AGO AND ITEM THAT WAS ON SELL. HERE IS IT ALMOST 2 YRS LATER I HAVE GOTTEN THE BALANCE ALMOST DOWN AND NOW MY BALANCE HAS DOUBLED. ACCORDING TO THE FINANCE DEPT. THE ITEM THAT I BOUGHT WAS A PROMTIONAL ITEM AND I HAD SO MANY MONTHS TO PAY IT OFF BEFORE BEING PENALTIZE. THE SELLS PERSON DIDNT TELL ME THAT IF SHE HAD I WOULDNT HAD AGREED BECAUSE I KNEW I WAS NOT GOING TO BE ABLE TO PAY THE BALANCE BEFORE THEN. NOW THEY HAD ADDED THE REMAINING BALANCE FROM THE SELL ITEM TO MY ACCT. read full review »

We are a retailer and stopped using their fabric protection program after hearing of the difficulties customers had in filing claims, too many hoops to jump through, unresponsive customer service, etc, etc. read full review »

Purchases new three piece sofa $2, 400. Haverites deliverymen notice nine black stains on back of large sofa. Was informed sofa would be replaced April 5, 2009. One month after initial delivery. Called to change delivery date April 3, (death in family). No recored of reorder. No offer from NC district Manager to replace sofa. She only wanted me to listen to why I did not have sofa. Since I was waiting to board airplane for daughters funeral, did not have time. Only wanted to know how Haverties was going to handle this. This issue ha... read full review »