"Consumer Reviews on Companies, Products and Services"

CATEGORY: Travel

AllStar Vacations Marketing Group
Tersa October 30, 2010
I responded to a radio contest from La Magia 105.3 in Portland, OR and they call me right back and said that I won free tickets to Ortlando and Vegas. They took $300.00 from my credit card. When I called to book my flight to Vegas, to celebrate my husbands birthday, they said that I need buy the plain tickets and the offer for the 3 days and 2 nights it was to stay at their resort. read full review »
Filled under: Travel Location: United States
Red Roof Inn, Tinton Falls, NJ 07724
Eye for quality October 30, 2010
I experienced a terrible stay here a while back. I had to chastise the manager that the guest --ME-- is the boss not him especially at a paltry $20.00 an hour. I changed hotels and received an apology from the corporate headquarters and a useless pass for a free night. Useless because I plan to actively avoid Red Roof Inns throughout the country from now on. read full review »
Filled under: Travel Location: United States
American Airlines and Barcelo
Prikryl5 October 29, 2010
On July 19, 2010, my family went on a very much anticipated family vacation, and returned July 26, 2010. Since our return, we have all continued to be sick and this is the first time we have been able to sit down and put our experience on paper. After much research, we selected American Airlines and Barcelo Puerto Plata resort. Barcelo was labeled a 3 star resort and we felt confident that because it was a resort sponsored by American Airlines All Inclusive, we would be pretty safe selecting this resort. We could not have been more... read full review »
Filled under: Travel Location: United States
EconoLodge Hotels
adam_sam_love October 29, 2010
BEWARE of this hotel. After paying for two nights in Memphis, my boyfriend and I went to Beale Street our second night and our debit card was rejected, stating that we had reached our withdrawal limit for the day of $1, 000.00, which was NOT right. Sure enough, after consulting our bank account, the EconoLodge we were staying at had charged our card FOUR separate times in the same night. This was nearly an $880.00 unauthorized charge made by Econolodge in the course of a single day. My boyfriend called the front desk instanty and they had no... read full review »
Filled under: Travel Location: United States
ITRAVEL2000 PRICE PROTECTIOIN
[email protected] October 29, 2010
Re: Disclosure, false advertisement, unfair business practices Booked/and took money August 27th Invoice is printed and sent on September 28th False Advertising-Lowest Price Guarantee(Anil k) could not match price that retag had to offer at the time of booking/in recording) Price Drop Protection- Does not disclose/misleading from reasonable person's understanding. full terms and conditions. Public's usual understanding of Price protection is that the company will protection against the price drop of... read full review »
Filled under: Travel Location: Canada
Price Drop Protection / Let It Snow website links & agent disclosures
[email protected] October 29, 2010
ITravel2000 is a subsidiary of TravelZest: http://www.travelzestplc.com/tvz/contacts/ I complained and made a suggestion that ITRAVEL2000's agents should read out the unusual terms of the Price Drop Protection. They refused and tried to transfer me to a third party provider after taking my money. When I refused to cooperate over the phone, the cancelled my trip one and half months prior to departure date. These are the unsual terms of the contract: 1. Price Drop Protection (PDP) only protects you from the price drop of the... read full review »
Filled under: Travel Location: Canada
Universal Propertys
Cheese1951 October 29, 2010
Universal Propertys is uncannily similar to Bluescape Timeshare (Blue Scape Timeshare). Their website does not list their address. I went to the Online Business Bureau (are they also a sham??? be careful on their recommendations) and got the address of 2961 Industrial Rd #601, LV, NV. This is the EXACT same address as Bluescape. This address is a "Mail Depot", not a business address. BEWARE. A complaint against Bluescape stated that they went to the known address in Orlando and the business there now had Unversal Propertys on the... read full review »
Filled under: Travel Location: United States
Cheapair.com
REssite October 29, 2010
I booked a flight with Cheapair using Air Transit out of Dublin (Flight 235 on May 27th, 2010. Supposed to be direct to Toronto @ 12:45 PM. As it turns out the flight actually leaves @ 11:50 AM and stops in Montreal. Worst of all Air Transit tells me that flight 235 was always leaving at 11:50 and always stops in Montreal.How could CheapAir get it so wrong?Also when I went to complain about this they did'nt want to hear it and tried to put the blame on Air Transit...NEVER USE THEM...THEY ARE RUDE AND UNPROFESSIONAL... read full review »
Filled under: Travel Location: United States
Insurefore.com
Tanock October 28, 2010
AVOID insurefor.com Travel insurance policies. Substandard service, very difficult to deal with incase there is a claim. Avoids correspondence with claimants, does not respond to telephone calls. Will avoid payouts at all costs. Makes drama out of crisis. Poor communication. Avoid insurefor.com travel policies read full review »
Filled under: Travel Location: United Kingdom
Rock Insurance
Tanock October 28, 2010
AVOID POLICIES FROM ROCK INSURANCE AVOID TRAVEL POLICIES FROM INSUREFOR.COM Poor substandard service, will cause obsticles in order to avoid paying out. Untrustworthy. Never receives documents at first post. Does not aknowledge your letters or your claim form. Very poor communication, not interested in claimants. I suggest avoid purchasing any kind of insurance from Rockinsurance. read full review »
Filled under: Travel Location: United Kingdom
TLG*EVGUEST
Jim Burket October 28, 2010
I tried their package and now wish to stop their service, but I cannot find where they are / phone number to cancel their monthly charge. read full review »
Filled under: Travel Location: United States
THAI AIR LINE
HM SONS (PVT) LTD October 28, 2010
Sir, We are writing to report an incident that occurred during hardly few minutes before our entering in tube from departure to BANGKOK in flight no. TG 345 on 26 Oct 2010. I have always been a loyal patron of Thai Airline, but this recent incident has spurred me to file a formal complaint and obtain monetary compensation for my grievances. Sir when we reached at departure gate No. D-7, after taking our boarding pass, a flight duty Officer at that time on duty, he was stopped us and demanded under table money (Thai Bath 10000/-... read full review »
Filled under: Travel Location: Pakistan
Sandals Great Exuma, Bahamas
carol barona October 27, 2010
Re: Sandals Stay – Great Exuma, Bahamas To Whom It May Concern: I would like to start off this letter with how we “ended up” at the worst Sandals Experience Ever. My husband and I were looking online to book a vacation to a Sandals Resort, we have been to the following Sandals Resorts : 1. Sandals Halcyon (two times – we were married here and renewed our vows 10 years later) 2. Sandals Negril 3. Sandals Dunns River 4. Sandals Royal Bahamian We have had nothing but wonderful times at each of the... read full review »
Filled under: Travel Location: Jamaica
Best Western Luxbury / Fort Wayne
GGunther October 27, 2010
The Best Western Luxbury in Fort Wayne, Indiana is a place all travelers need to avoid. The management is rude and goes through employees like water! They yell at the employees while guests are around. The breakfast is horrible. If you enjoy seeing people come to their soggy cereal and hard roll breakfast in bare feet, then you will like this place. Otherwise, there are PLENTY of hotels in the area where you will get far more for far less money. The owners, the Pipprotars, are about as dishonest as they come--and they charge in the area of $85... read full review »
Filled under: Travel Location: United States
Busforsale.com
Olen October 27, 2010
False Advertising - Busforsale.com has a web site for entertainer buses and the photos look great. When you get to their location outside of Nashville, Tn., their buses don't look like the photos on the web site. They are dirty, won't start, dents all over them and the owner don't give a dam if you buy something or not. Very unproffesional and rude. read full review »
Filled under: Travel Location: United States
WorldWide Destination Svc
Florida victim October 26, 2010
Gave them $398 for port charges and reservation fee for a cruise. Called yesterday to see the availability of my first choice. Leisure Services had taken them over, apparently they went out of business??? How many others are out there that were scammed out of money? read full review »
Filled under: Travel Location: United States
Continential Airlines
Joe Morweiser October 26, 2010
I first contacted Continental weeks before I had booked my trip because I am not familiar with traveling with a puppy on board an aircraft. The first customer service representative I spoke to did not seem familiar with the rules. I simply decided to call back and I would probably get someone else that may have more experience and or training in the procedures and the second representative seemed to know very well about it. I asked very specifically what was involved in bringing back a puppy with me from Kansas City which is where I... read full review »
Filled under: Travel Location: United States
nokia6220
khawar ali October 25, 2010
Dear all, i just received a message now from this no (+912217754787) there is written that i won the 415000 pounds, and also write this address ([email protected]) and also given the payment no(NK115G). the messager want that, i have to call this no(00447035936668). i wrote all the information about it which i received. so i want to know, what is this please send me the whole information if you dont take action about it then i will call to police and tell them. 'bye' read full review »
Filled under: Travel Location: United Arab Emirates
Ramada Santa Barbara
Kathleen Watson October 25, 2010
I'm very disappointed with the handling of my hotel reservation at the Santa Barbara Ramada. I felt violated when the front desk refused me my prepaid room because I mistakenly booked the room under my deceased mother's name. (By default, Hotwire had my mother's name in the booking field, which was left over from a reservation I made for her a few years ago, which I did not notice when I clicked "submit" to book the room.) Despite my proof that I was the person making the reservation, with the original credit card, and... read full review »
Filled under: Travel Location: United States
Holiday System International
ViajesLopez October 24, 2010
HIGH PRESSURE, FRAUDULENT MEMBERSHIP SALES: HSI is raping innocent tourists on the Mayan Riviera in Mexico with their "Taste of Paradise" package. Key points tourists at Grand Mayan Riviera Maya & Mayan Palace should know: 1. Free breakfast and 1 hour tour of hotel is a scam to lure you into a day-long sales event. They will frankly lie to you to coerce you to sign. If you do decide to go, DO NOT TAKE YOUR CREDIT CARD because it will be swipe at some point. 2. HSI sales agents will arrive to harrass you after... read full review »
Filled under: Travel Location: Mexico
Air AsiaGO Package
misseducated October 23, 2010
BEWARE of their Refund Practice! Never in my life have I waited for more than 7 business days to receive a refund! First, they don't inform you how long it takes. Second, you constantly have to follow up on it because everyone tells a different story! Their service is crap and it'slike talking to a script reading robot. Now I see how this low cost carrier really make their money! They simply rob you! Now they have RM3, 099 of my money for a tour I booked and I haven't seen a penny back! Reason for refund? They had incomplete... read full review »
Filled under: Travel Location: Malaysia
mrs. R sh
R.sh October 22, 2010
Respected sir, i want to complain lahore airport emirt officer. i vist on 15/10/2010 to lahore airport becase i want to change my seat date due to some demostic problem and want to go back uk as soon as frist flight possible. . emrit airline office said your seat have confermed 22/10/2010.he said you have to paid some mony that you have to paid at departured time. butt when i reached to airport at 22/10/2010. Emrit airline office Mr. Tahir he said your seat have been cancled. he and his coleaguemr. faisal talk with me very insulting way... read full review »
Filled under: Travel Location: Pakistan
Park N Go
Keith Gowton October 21, 2010
I have had 5 or 6 positive experinces with this site up and until my last parking experience. My car was vandalized - the rag top on my convertible slit from side to side and contents of my glove box emptied on floor of my vehicle. I was handed a card with information to contact the local police to obtain a copy of the vandalism report. I was also asked for information to pass on to their Insurance Carrier. I received a call today from Jennifer Elkins - (813) 636-5360 denying my claim on the basis that this facility is a Self-Parking and... read full review »
Filled under: Travel Location: United States
www.flysaa.com
DSS828 October 21, 2010
I have been trying to make a reservation since Sunday 17 October 2010, on the www.flysaa.com website, which is "available" only to travels travelling from Mauritius. Can SAA afford to lose business for five days? read full review »
Filled under: Travel Location: South Africa
Direct Group Travel Services/Rock Insurance.com/Insurefor.com
Tanock October 21, 2010
DO NOT USE insurefor.com direct or via comparisin sites. Direct Group Travel Services handle claims on behalf of Rock insurance Company who sell travel insurance on comparison sites under the name of INSUREFOR.COM These companies are not interested if you ever need to claim on your policy. They do not communicate and refuse to comminicate with the claimants hoping that the claimant will eventually give up. I suggest you avoid purchasing Insurefor.com /ROCK INSURANCE policy. read full review »
Filled under: Travel Location: United Kingdom
Egypt Platinum Packages
Estephanie October 20, 2010
We book 10 days Egypt Nile Cruise & Tour on 12/09. It was confirm by US that our cruise ship is MS Carnival, MS Carnival was not a 5 **, it was downgraded to Crocodile Carnival Ship. Be aware ! they are both the same cruiseship name. They don't even have a nice Gym. room, all the equipment was out dated & not even working. We were ripoff by the cruise ship. This ship is rated 2**. The food is poor quality overall, the tower are filthy & torn apart & dirty pillow. Pyramids Park Resort in Cairo, the bed sheet with stain in... read full review »
Filled under: Travel Location: United States
off and away
cindy albr October 20, 2010
I think its a joke that something like this would fall through and get people sucked in. What the heck. I want my money back! read full review »
Filled under: Travel Location: United States
Inn Seasons Resorts
Rjudah October 20, 2010
I am looking for consumers who have been cheated in the purchase of timeshare property or points by Ric Lainhart, a time share sales rep who is considered a pariah in the time share industry. He has cheated many by promising to broker time share propertied to recoup consumers purchase of time share properties or points.If you have been swindled by Mr. Lainhart please contact me at 1-866-249-0286. I am in hopes that with enough support and evidence Mr. Lainhart and companies that hire him can be brought to justice. I have received reports from other victims. read full review »
Filled under: Travel Location: United States
Studentuniverse.com
N & S October 20, 2010
They are a huge con. My friend and I thought we were getting a good deal on a hotel in the UK and when we got there the hotel had our names in the computer but under a rediculously more expensive rate (one that the hotel doesn't even charge), all because of student universe. Then when we emailed them about it they said that there was nothing they could do and basically left us with out a place to stay. Apart from the prices being fake adverisement its also fraud. This all happened one month ago and I am still trying to get the "manager" to call me back. Do not use them under any circumstances. read full review »
Filled under: Travel Location: United States
Jet Blue Airline
Doit October 20, 2010
Jet Blue emails that your True Blue points are about to expire promise that you can prevent expiration by obtaining a True Blue credit card. They expire anyway. Customer service then says that once new points from True Blue credit card use post, they will then be reinstated -- which is not at all what they promised in their email. My new points posted a week ago and I'm still waiting. In the mean time I haven't been able to access them for planned travel (sale now expired) and who knows weather their new reinstatement promise is any better than their original. read full review »
Filled under: Travel Location: United States
PHOSPHO GYPSUM
ravi agarwal October 20, 2010
FEEL EXTREMLY SORRY TO QUOTE THIS THAT YOUR AIR HOSTESS NAMED POOJA IN FLIGHT IT 0044 FOM DUBAI TO MUMBAI 0N 15/10/2010 WAS VERY ARROGANT IN NATURE AND POOR SERVICES WAS GIVEN IN THAT FLIGHT. I HAD ASKED FOR THE COMLAIN AND SUGGESTION FORM WHICH SHE DIDN'T PROVIDE ME. YOU CAN ALSO VERIFY FROM THE RECORDS THAT DAY THEY HAVE NOT PROVIDED ANY COMPLIMENT FORM. HOPE YOU WILL LOOK INTO THIS MATTER AND TAKE NECESSARY ACTION. RAVI AGARWAL KING CLUB RED NO.68351721 read full review »
Filled under: Travel Location: India
Wyndham Hotels And Resorts
Mike M October 20, 2010
Wyndham refused to book a hotel for using points as I was under the 60 day wire, although I purchased the necessary points before the cutoff, and wyndham cashed the check that day. i had to wait 5 - 7 days for wyndham to put it in the system - I asked for an exception that would have been easy to accept - a check with supervisors revealed no flexibility - I sent a complaint letter to which I have yet to hear from them - bottom line - no service. Wyndham is et up to accommodate itself, rather than take care of its VIp clients.. read full review »
Filled under: Travel Location: United States
ticketstoworld my vacations group
jav111 October 20, 2010
this company sells flights online has a number of sister companies but operates under the name of my vacations group. the normal method of selling ticket is to sell online and then to phone you a few days later to tell you that the flight you have booked is cancelled but you can have the same flight at a higher price, in my case a £501 flight became £620, i was furious because the sales technique used was to try and back me into a corner to try and squeeze extra £120 out of me. i asked for refund told refund will take 12... read full review »
Filled under: Travel Location: United Kingdom
R Travel - Holiday
Nattynooo October 19, 2010
R travel are a joke, they said they would ring me back when trying to book the holiday they never rang back countless times, I paid the deposit which they said was 50 pounds each and that was it until the final payment. After them continuing to mess me about I cancelled the holiday by letter which I was told to, and it was before the date I had to cancel it. They then told me I owed them an extra 160 pounds deposit *which was on no paperwork or had never been mentioned to me* I contacted trading standards and they are on to them. Recently they... read full review »
Filled under: Travel Location: United Kingdom
Travel Quest
Edith Myburgh October 19, 2010
After a presentation we joined Travel quest. We only had access to the website 6 weeks after signing up. We realized that the concept was not what they pretended it to be. We tried to cancel but the 5 day cool off period already expired. Since we paid for the service I tried to make bookings with no success. I kept copies of all my e mails When we instructed them to stop our Stop order at Standard Bank, they refused. When we signed up we chose the shortest period available since we are not that young any more. They threw in an... read full review »
Filled under: Travel Location: South Africa
The Villa Group
Monarque October 19, 2010
I have been a member with the Villa Group for over 8 years and my parents even own this property. I recently made an upgrade and was not happy with the way it was sold. I contacted the resort and even spoke to the sales manager regarding my recent purchase. The reps at the resort were compassionate and took my claim very serious. Needless to say, I was offered a great solution and I am still a very happy member with the Villa Group. thank you, Mike Monarque read full review »
Filled under: Travel Location: Mexico
MakeMyTrip/Airticket
amit.agar18 October 19, 2010
I Booked my tickets to India (CVG to Del) from Makemytrip, and owing to unavoidable circumstances, I had to cancell my trip, accordingly I cancelled my tickets and I was told that the refund amount (after deducting the cancellation penalty of $300) will be posted to my account within 10 days... It is now 3 weeks and I am still waiting for my money, every time I call them, I am told that refund is in process/processed, and I shall be getting the refund ...but with no avail. I am really frustrated with make my trip as I dont... read full review »
Filled under: Travel Location: United States
Masters Inn
Ken E October 19, 2010
We checked into Room 240 on 10/02/10 and was shocked of the condition of the room. We didn't even sleep in the room last night. We just left. We came to Masters Inn because of the affordable rates, but we didnt realize that we will have to sacrifice quality for price. The room was cleary under construction. The dry wall was incomplete. The desk drawer had no drawers and the other one desk drawer was missing. The refrigerator in the room was filthy. The overhead lights over the vanity mirror did not work. There was no water or water... read full review »
Filled under: Travel Location: United States
Breakaway Cruises
Mario October 19, 2010
Breakaway Cruises - did not give a refund to my handicapped wife when she could not board the vessel, primarily due to medical problems. (Perhaps I should file a complaint under the disability law as well!. When we asked for a refund, we were told that the company NEVER gives refunds, no matter what the reason...yet that little note never appears on their brochure. The company advertises thru several of the resort & nearby hotels, so they have been contacted as well about the very poor & non-existence refund policy of 'no... read full review »
Filled under: Travel Location: United States
turkey ephesus tour
ephesustours October 19, 2010
ephesus tours, turkey ephesus tours, turkey travel, turkey tours, ephesus turkey tours, ephesus travel, turkey travel ephesus tours, ephesus tour read full review »
Filled under: Travel Location: Turkey

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