I want to complaint about this dishonest Travel Agency "Lambaian Pelangi Travel & Tours Sdn Bhd". On 28/04/09 we have bank in to this Travel Agency RM1000/= for reservation for 4 Rooms of Pulau Langkawi Aseania Resort for 2 night stay on 01/05/09 & 02/05/09. Per room they charge us is RM210/=, 4 Rooms for 2 night stay is RM1680/=. On 01/05/09 when we 23 people together with children arrived Kuala Kedah, this travel agent informed me that Aseania Resort Room have full & request us change to another more expensive Hotel... read full review »

Did not finish the job, would not return phone calls and would not honor warranty. read full review »

I booked a ticket from EMIRATE airways office [DOHA/QATAR] it takes place on first week of April 2009 payed on 14 April 2009 DESTINATION DOHA/CAIRO via DUBAI on 30 April 2009 return from Cairo to Doha via Dubai on 22 MAY 2009 I payed [1860 qatary rayal] This is not my first time to travel same way on same airline Igot the information that my lagadge wght. became 30 kg. each extra kg the charge will be 39Q/R this take place during the payement in Emirate DOHA office 30 of April My husband drop me to DOha airport and leaft me in... read full review »

Komarov Konstantine Moscow +79266159673 Hi everybody. That was a crazy hotel. I entered my room on friday and my internet did not work. I asked a girl on reception to fix this problem but she told me that there is no anyone who can help me and she told me that the only think she can do is to smile. Now I will try to describe that room 210. It was the smallest room I ever saw... Price was 320-360 CHF. It was dusty everywere. I made some video but I can not put it right here... here it's possible to lay out only... read full review »

i bought $130 of food today, the hamburger I boutht was sour I live 15 minutes away and put my groceries away as soon as I got h ome I put the hamburger in the refrigerator at 2:00 by 6:00 pm it had a rotton smell that I did not want to eat. This is not the first time this has happened. I bought steaks that went directly in the freezer and I am almost afraid to thaw them out and eat them for our family bbq this weekend. I have bought chicken and have felt the same way. I threw it in the garbage because it smelled so bad when I went to cook it... read full review »

For this entire morning I have faced abysmal customer service from Thai Airways. Some background: I am a student, returning from Copenhagen to Singapore, and I was seeking to make an extra baggage request. I called Thai Airways Singapore, which directed me to call Thai Airways Denmark since the flight was leaving from Copenhagen. I called Thai Airways Denmark, which told me that they could do nothing because the tickets for my return flight were purchased in Singapore, and advising me to call Thai Airways Singapore. Upon calling Thai Airway... read full review »

I was on the 4/27 sailing of the Carnival Ecstasy. I will NEVER sail Carnival again as the result of the poor experience I had. Please know that if you sail Carnival, you are taking a gamble on if you will have a good or bad experience. Our first experience was good, which is why we decided to take the second cruise. First, let me say that I am not mad that our two port calls to Mexico were cancelled due to Swine Flu. I understand that sometimes things like this happen. What I don't understand is Carnival's lack of information... read full review »

Best Las Vegas tours.com for tours in las vegas or grand canyon area tours is full of lies on their wed site. they give you a 7-715 pick up time at your hotel and when I booked, I have a 6am pick up at some other hotel that I'm suppose to get to on my own! they also state that the deposit they take out to hold your seat will be included in the price... not! they charged my card again beyond the deposit. They say that all the fees are included, but when i got my final ticket, it states that there is a fuel fee that's payable on the... read full review »

We received a postcard from Epic Marketing inviting us to attend a travel seminar given by Legacy Resorts. We called and were told we'd get 2 tickets for roundtrip travel in the continental US plus 3 days in a hotel just for attending the seminar even if we didn't buy their travel package. We would have to pay $140 for taxes/fees for the "free" tickets, etc. We paid via Paypal to Celebrity Productions, and got nothing but some slick brochures from PTS Travel and VIP Travel Reservations, Inc., with requests for another $180... read full review »

This is my 5th time at the Standard Hotel's bar-restaurant. I'm sitting by the pool. It's really hot and i feel dehydrated so i order a glass of water with lemon among the 8$ rasberry mojito and the 15$ burger. The waiter tells me they only have bottled water. I ask him to repeat. He confirms. I tell him that if he doesn't bring me a glass of water with my order, that i'll just leave right now and speak to a manager before doing so. He brings me the glass. I had a good time. The second time i went, i ordered the same... read full review »

hotel takes credit card # and charges you for extra night.When you inform them they tell you that you need a cancellation # to receive the money back on your card. read full review »

Dear sir /madam I have booked a ticket through above mentioned ticket agent, in month of march and return ticket in april date from oman via dubai via hyderabad.. return as same hyd via dub via oman. .. at the time of purchasing a ticket checked with aticket agent regarding return ticket cancellation. as per agent a concern person need not be here give a authorisation letter to one of your friend and we will do the process..latter i cancelled my ticket from india.. he said he will cancell but refund it will take time of 2 weeks but now it... read full review »

Terrible. That is the word that I feel compelled to use when describing my experience with Carnival. Where do I begin? When I booked the reservation, I was told that the room I was getting was eligible for an upgrade. The agent’s instructions were, that upon arrival at the port of Miami before embarkation, I was to request the upgrade. I did so, but was told that I needed to board the ship and ask inside. I found out, too late obviously, that once you enter the ship, there is no way for you to upgrade, even though I was willing to pay... read full review »

My debit card has been charge two times already and i don't know what the charges are for. Two charges were done on 4/27/09 & 03/30/09. I would like to know what i'm being charged for. read full review »

Hotel 71 in Chicago Il. 71 E. Wacker Dr. The hotel allowed someone who was not a guest of mine access into my room. That person proceeded to lock my guests and I out of our room. After knocking on the door we went to the front desk where one of the hotel employees went upstairs and continued to knock on the door along with us for about 15 minutes. The hotel engineer was called to help us into our room, the entire time I am asking who is in my room if everyone is with me. A friend of a friend of a friend had used my name to gain access to my... read full review »

My sisters and I attended the travel show sponsored by the New York Times In February, 2008. Normally we were very carful about this kind of "package sale" by some saleperson, but because it's from New York Times sponsored travel show, we figure it's safe and reliable. There were several representatives represented the "Vacation Rewards program" aka the "Sunset Group Cancun". The salesman told me and my sister that I can use my credit card to pre-pay the packages for my sisters and their families. The FOUR... read full review »

Dear Sir, I would like to know that last week i recd. an e-mail from id [email protected] & the contact person was Sir Powell C. Phone No. 00447031927574 & 0447024075920. He gave me 21 questions to solve on e-mail. I did & sent it to him within 72 hours as asked. He then asked me to join his company as Front Manager. and also my best joining time at Marriott. I answered him that I cannot join before 15 th of June 2009. after my reply I did'nt received any of his response on this. After one week again I... read full review »

We paid Dream Vacations for a vacation package that included a 2 night cruise to the Bahamas. We also paid a port fee of $129 per person. They failed to send th port fee to the cruise line (Celebration), therefore our reservations were canceled by the cruise line. We had to pay an additional $220 per person to board the cruise ship. Dream Vacations is no longer in business. Several phoane calls, emails and letters remain unanswered. read full review »

RE: Airasia-Claim For Compensatation Due To Flight Delayed My flight from KL (LCCT) to Kota Kinabalu No. AK5102 on 01 May 2009 time 09.30am was delayed to about 12.32noon (more than 3 hours). I with 6 fami members with other many passenger were furious because it jeorpardise our plans and shedules and every look tired. I am writing in to claim compensation for the delay. I understand that Airasia will compensate myself and family members with necessary compensastion due to impact on mental and physical to myself and my family... read full review »

I'm writing in to give some feedback about Discovery Tours & Travel Pte Ltd. We booked a 3D2N tour package to Tioman Island by coach and ferry from 1st-3rd May 2009, staying at Berjaya Beach Resort. The stay at Berjaya Resort was a pleasant one, but the journey to the destination was certainly not. It is such an irony now that when I read the introduction about the travel agency again, this is what they write. "With over 20 years of experience in providing travel services, Discovery Tours & Travel is uniquely... read full review »

They list one list on their website and then charge another, of course higher. i spent months and way too much time disputing it with the credit card company. i'm now having to spend way too much time submitting reviews so others won't get ripped off. they are deliberately deceptive in order to rip to you off. they use iceland air to europe. if iceland air isn't aware of who they're dealing with they're blind. my advice would be to steer clear of these scammers. read full review »

Dear Fellow Travellers, My boyfriend and I spent a few days this summer in Istanbul visiting some of the major tourist attractions in the city and taking two quick and convenient side trips by plane to Cappadocia and Ephesus. Our tour operator was http://www.onenationtravel.net and http://www.allistanbultours.com in Turkey and I must say that they made all the difference in our travel experience. The tour itinerary covered the main attractions in Istanbul, Cappadocia and Ephesus well and most importantly, the prices were very... read full review »

Orbitz doesn't provide basic customer service. You can actually get "confirmed" reservations for airline travel WITHOUT even getting a seat assignment. Their system doesn't even notify you of this. Then when you call them, you get this off shore call center with people that are incompetent and lie to you. It's much safer and easier to deal with the airlines directly... and THAT speaks volumes. read full review »

C & B Getaways, Inc, based in Oldsmar, Fl is just a scam!!! They offer "free hotel stay" vouchers and after you pay your redemption fee which is usually 29.00 then you only have 1 year to use the certificate with them, you are also submitted to certain limitations like, no booking on holidays, or special event dates, then it doesn't stop there, you only can book a stay at their designated hotels and even when you book a hotel, you are also required to show a number of proofs, like income, marriage certs, etc. then you are also... read full review »

through internet i had booked and stayed at Hotel Lotschberg General Guisanstr. 31 Interlaken ( Berner Oberland), 3800 Switzerland phone 41 33 8222545 email: [email protected] arrival in hotel: 14.8.2008 departure from hotel: 15.8.2008 two rooms booked in the name of Rajat Mahajan, London the bathroom of the hotel was so small that seems to have been added in the room without specific norms. the hotel seems to be converted from general living accomodation to hotel. my complaint is the approving authorities must look into... read full review »

Yatra.com is a Fraud/Scam site which takes your money but never refunds money for airline canceled flight, and there customer service runs on the golden rule of frustrating the customer and forcing them to go away. We had the misfortune to book our tickets through Yatra.com for domestic flight from Raipur to Bombay for Jan-2009. Just two days before the flight we were told by Kingfisher airline that our flight has been canceled, forcing us to scramble to get new reservation at premium price. Point to be noted that Yatra.com... read full review »

USA 3000 Airline is taking advantage of the swine flu outbreak in Mexico to price gouge their customers. I had a flight to Cancun that I just wanted to change to Florida and they want to charge me a penalty of $125 per person each way which comes to a $1000 penalty just to redirect. The unfair cancellation fee is more than the ticket price which was $99 each way to Cancun. I can understand if they charged a slight fee to redirect a flight but they are being totally unfair to the American public in a time of crisis. USA 3000's short sightedness and lack of concern should not be toterated. PLEASE GET THE WORD OUT!!! read full review »

they ask the same question every time they say if you are the firt 10 people with the righ answer you "won" a vacation yea righ they call you they tell you what ever you "won" then they ask you for a credit card # then they charge you $170 to almost $400 then you have to paid fligh tickets and when you get to the hotel they start selling to you time share then you have to paid more money in the hotel when you realice you have paid like 2, 300 or more that jus one of the destinations, they rip you off big time i don t now why... read full review »

I booked a complete trip to Reno for the USBC Bowling tournament through trip reservations.com I requested a non-smoking room. I called trip reservations about 3 weeks before the trip to assure everything was ready and was told all flights and the hotel were ready for us. We arrived at the airport 2 hours ahead of time as requested by the airlines only to find out our flight had been cancelled over a month before. American Airlines said they had booked us on a flight 2 hours earlier, but we were not notified by either the airline or trip... read full review »

My flight from KL to Langkawi No. AK6292 on 28 April 2009 time 18.50 was delayed to about 21.55. Many passenger were furious including me because it jeorpardise our plans and shedules and every look tired. I am writing in to claim compensation for the delay. I understand that Airasia will compensate us with RM200.00 voucher. I hope to hear from you soon for the compensation. Regards, Noraziah Sohak ([email protected]) (Contact No: 012-4523823 ) read full review »

Surly there must be something we can do about this. Isnt there an organisation that looks into fraudulent companies & closes them down? These people should be stopped, closed down & prosecuted! read full review »

Am I the only one that is outraged about all of the airline fees. I wanted to make a change for my wife to be on an earlier flight on the same day on a half full airplane and was told it will cost $150 to switch. We had already paid $564.98 to fly to Green Bay Wisconsin and these fees are getting out of control. Finally after yelling and screaming they finally put her on my flight!! Why does it have to resort to yelling when all they had to do is change her flight from 11:am to 6:am. Give me a break. The plane was HALF FULL!!! When do I get a $150.oo when they change my flight plans! FAA you need to get involved!! NOW!!! read full review »

The group presenter was very inappropriate making several inappropriate comments: sexual, drug related, and just plain rude to people who weren't paying attention. Presenter told us that Global Vacations Network had a A+ rating with the BBB but after doing some research I found it's actually a B- rating with several complaints. I believe 25 so far this year!!! I am very glad I didn't join. They tried to renege on our free gift by trying to "un-q" us. After we told our one-on-one sales person we weren't... read full review »

I HAVE A HAVING BAD EXPERIENCE TRAIN TO MAKE MY RESEVATION SOME TIMES THEY KEEP ME WAITING ON THE PHONE ONE HOUR . I NEED TO SPEAK TO A MANAGER I STILL NEED TO MAKE MY LAST RESEVETION WHEN I CALL FOR THE CONTEST ON THE RADIO I RECIVED SO MANY CALLS BACK NOW YOU GUY GOT MY MONEY YOU GUY DONT CARE ABOUT YOUR CUSTUMERS IN A NICE WAY CALL ME BACK OR I WILL GET MY LAGAL ADVICER SILVIA AVALOS 323 829 3270 THANKYOU read full review »

traveling on american air lines over a 2 month trip to america we found the whole experience a night mare, the planes were dirty with coffee staines up the back of the seats crumbs on the seats they were dusty .we found the staff rude, lazy, scruffy, never once smiled only served 2 drinks on the out ward flight to america, the food was terrible, we were charged up to $80 at check in extra for our bags on all 5 flights the staff had no pride in there jobs for a big company you really are a disgrace we do this trip every year and can now say the... read full review »

They promised a free gas card if I would look at the material. They billed me on 4/1/09 for postage/handling for $4.95 each ($9.90)for Journey Pass and Valu Pass. When I saw the charges on my bank statement I called the number listed. The same number was used by both companies. I told them to cancel both memberships and they only cancelled the Valu Pass. I saw a new charge from Journey Pass on my bank statement on 4/14/09 for 29.95 and when I call the different numbers from my bank statement and their web site, I have to put in my phone number... read full review »

Estimados Sres. Mi nombre es Jose Romero resido en Toronto, Ontario Canada. Compre un pasaje a Lima via Mexico para el dia 26 saliendo de Toronto el dia 26 de Junio 8.55 A to Juares Intern Aeropuerto BOEING 737 y luego de Mexico a Lima por el 737-800. Debido a los problemas del Virus en Mexico deseo el rembolso de mi dinero para poder viajar por otra via. Por otro lado a los que llegan de Mexico a Lima las autoridades peruanas te hacen esperar de 6-7 hras y pasar por una serie de tramites y examenes. Esperando contar con su ayuda a la presente me despido Jose Romero 416-203-7047 [email protected] read full review »

In March 2006, several colleagues and I made reservations at Residence Inn Houston Intercontinental Airport at Greenspoint (Houston, TX), with a credit card guarantee. When we arrived at the hotel late on the afternoon of March 21, we were told by the hotel manager that the hotel could not honor our reservations because other guests had decided to extend their stay. They offered to send us to another hotel (not belonging to the Marriott chain). Not knowing what other course to take, we went to the other hotel which turned out to be right next... read full review »

I tried to contact you more than 11 days ago with no result.Back in December(on the 23rd)myself and 8 of my friends were to fly to a resort called Riu Taino, punta cana Dominican republic and stay for 3 days, When we arrived at the airport to check in there was a discovery that my passport had a problem.I told my friends to go ahead on and I will be a day or 2 late, well it turned out that it was to take longer so I was not able to go at all. The trip was to be a total of 9 days, After making a telephone call to my friend I found out that they... read full review »