I've been to the Grand Sierra Resort on multiple occasions and it seems like almost every time I stayed there or visited there I had a bad experience once I booked tickets for a show. I specifically asked for front rows seats. When I arrived at the show I was escorted to a booth in the 10th row or so. There were five of us crammed in a booth which only was large enough for maybe four people. When I called to complain the person I spoke with at show tickets hung up on me. Another time when I was there I left my car with Grand... read full review »

To whom it may concern, Re: letter of complaint I am writing to complain about the dreadful level of service that I recently received as an Expedia customer. I was promised a call back in order to resolve this issue and this action has not been taken so I am left to relive the experience writing to you. I am expecting that Expedia will investigate this thoroughly and inform me of the outcomes as to how and why this happened. I also expect to be refunded for the flight that I paid for as Expedia didn’t honour the... read full review »

I Am A Canadian citizen I call Etihad air line Toronto PH no, 4162214744 on ninth July 2010 to purchase return ticket from Toronto via Abu Dhabi to lahore.The transfer my call to Bombay sale office Bombay office sales agent name dipti offered me the return tickets from Toronto to Pakistan via Abu Dhabi US Dollar 1336 for adult. My 7yers child return ticket offered 1038 US dollar total cost is 2374 US. She asked me the return traveling date, I answered her it will be August 8 or 10 2010. I again asked her the return fare in pak rupee she... read full review »

I booked adjoining cabins on the Oasis of the Seas through Royal Caribbean International over a year in advance. The rooms, although shown as adjoining on the Royal Caribbean website and the brochures and reported as adjoining by the Royal Caribbean booking agent, were not connected. The Royal Caribbean travel agent booked my two minor children alone in cabin 3238. Upon entering the cabins, I went immediately to guest relations to report their error. The staff told me they would get back to me after check in to see how they could move us as we... read full review »

Registering complaint on this site in a hope to seek resolution to my complaint lodged more than 3 years back, even after enough follow-ups, there has not even been a single revert from the airline authorities. Now I am left with no resort other than to knock the doors of the Sharjah Courts in Dubai to seek resolution. Below are the complaint details : Complaint is regarding the cancellation of Flight No GF1007 on 27/01/2007 from Dubai to Bahrain supposed to depart at the scheduled time of 2350 hrs. From Bahrain we were supposed to... read full review »

KINGFISHER AIRLINES ILLEGAL HANDLING. I booked a return flight on Kingfisher Airline; Kolkata-Bangkok-Kolkata. The departure booking was confirmed for the 17th August 2010, which I took to Bangkok. The return flight was confirmed for 7th September 2010, which was my scheduled return date. After I had been in Thailand for ten days, I received a mail from Kingfisher stating that their return flight to Kolkata on the 7th September, 2010 has been cancelled. They did not give the reason of their cancelation nor given me any other arrangement... read full review »

I made reservation for 1 day and when I arrived, they had no record. I had confirmation number and they said it was the day b-4. and that I was charged no call no show. If I want to stay, I'd have to pay full price for the room again. The room was lousy and nasty. Per the desk and 800 number given me, The manager was unreachable for any help. When I did get a manager 3days later. I was offered 50% off next visit. I asked for 50% cost back now, and was refused...I'll never be robbed by best western again. read full review »

My wife & I checked in to the Days Inn located in Rancho Cordova CA. The room we were given was crawling with insects and there were cockroaches in the beds. The toilet was missing the bolts that secure it to the floor & the elevator was out of order for almost two weeks. We were moved to another room & it was just as bad as the first, this room went a bit further with the soiled towels and stained sheets. While using the PC at the front desk, I overheard at least 8 different guests complain of similiar issues with their rooms. One... read full review »

This email i sent, which to this day still goes unresolved by the owner really shows total disregard for customer satisfaction.: I recently booked reservations and stayed this past Memorial Day weekend at the Garden Place Hotel. The breakfast was fantastic, and the dinner package, although my girlfriend and I didn't find anything on the couples menu we wanted, the choices we made were equally satisfying and dinner service enjoyable. But there was a lot of disappointments to my stay and to my dinner experience. I had come in... read full review »

My gardener travels from Kuils River to my place virtually every Saturday. The ticket office guy recognises him. Last week my gardener arrived as usual at the Kuils River station at 06h25, in good time to catch the Belville bound train at 06h33. The ticket office guy looked at him and ignored him, knowing full well that there was only one train that morning to Belville. At 06h31, he finally served my gardener, took his money, handed over the ticket, retained over R5 change, and disappeared. As my gardener turned around, he saw the... read full review »

HORRIBLE COMPANY! TERRIBLE EXPERIENCE!:( They charged me twice for a ticket they never gave me. so, I ended up paying $250 for a nightmare experience from New Mexico to Colorado. I had a huge fight in Albuquerque with the customer service representatives. They wouldn't let me board the bus without paying again. IDIOTS! I demanded to speak to their supervisors, and I asked for everyone's name. I called the corporate headquarters and the customer service department, and they were rude and belligerent! I fought my way onto the bu... read full review »

I booked with http://www.ephesustravel.net in Turkey. When I arrived they had cancelled my reservation becouse they never received my money. Until now I did not hear from them. So don't book with www.ephesustravel.net. I lost my money!!! Do not book a tours through www.istanbultourservice.com or www.ephesustravel.net read full review »

I too have been scammed by these people. I have contacted my bank to ensure this so called company is investigated. I too was under the impression this was a free vacation that I had won, I was then informed this vacation was a reduced/discounted holiday. I have always been wary of credit card scams, however these people are very believable and if you try to contact them you get a recorded message only. Thanks to the bank, they advised me I wasn't the only person out there that has had this happen, though this makes me feel better it... read full review »

Hello There, I am Chandra Sahu travelled with my family from Chennai (MAA) to Charlotte (CLT) on 6th September 2010 with following airlines EY 269 MAA - AUH EY 151 AUH - ORD AA 4111 ORD - CLT When I landed in CLT, one of my suitcase was broken completely and I did n't find any airway authority to lodge complain at the CLT airport because it was late in the night. 2nd thing when I reached home and opended the suitcase found few items are missing. I can be contacted in the given number - 347 - 819-4545. Please look into this matter and let me know if you have any questions. Thanks!! Chandra Sahu read full review »

I am extremely dissatisfied and highly upset with the treatment of my 9 month old Pug Puppy - Puggles in Cape Town. We flew on Mango down to Cape Town, Friday the 7th August on JE143. In Cape Town my 9 month old Pug puppy, Puggles was taken off the plane and just abandoned behind a locked door next to the baggage collection conveyer belt, outside the terminal, I was waiting on the terminal side of that door for what seemed ages, and then I heard him crying and I could not reach him – I looked through the cargo hatch (the conveyer belt... read full review »

They are debiting my checking acct. for a cruise I'll never be able to take cause I'm handicapped with a brain injury that I received from a very serious truck accident I lived though back in Nov.'04, that most drivers would not have recovered from much less come out of and not be a total vegetable for rest of their lives. I had spent two yrs in Theropy relearning everything, how to eat down to how to whap my butt. Do you really think I'm ready To take a cruise, something I've never even done I've never even been... read full review »

Hi I have been flying in swiss airlines from august on every week (london to zurich) so far i havent seen flight flying in time from heathrow and city airport in my severla trip. especially in heatrhow all other flights will be boarding in time but for the 7;45 flight wont be boarded on time i have spent lot of time in the longue on 8the august i flew form heathrow the schedule time was 19;45 but the flight started at 21:00 because of that i missed my hotel shuttle service from airport and i have paid 20 francs to the... read full review »

I got married on Sept. 4, 2010 and tried to go on my honeymoon on Sept 5, 2010. I paid for 6 tickets. I plain this trip about 9 - 10 months in advance. It was a large group going with me on my honeymoon, including my 4 children. This is my 6 - 7 time cruising with Carnival cruise line and my new husband second time. last year year I brought him to see if he would enjoy it so that we can come back for our honeymoon. He enjoyed himself so much he paid as soon as we got back. I got to the front of the line and the lady started asking for my... read full review »

Hi there, I am not quite sure if this is the right site to lodge a complaint about a rude, lazy a** Philippine Airline Stewardess anyway here's what happened, two days ago my wife (4'11 in height) and my daughter were board PAL flight from Manila to Canada when my wife approached one of the attendants to help her to put her carry on bags into overhead compartment (due to her height she was not able to reach it) to her surprise the attendant had told her "kaya mo naman yan", what a f*****g moron was in not her job to assist... read full review »

Staff did not adhere to the "customer is always right rule" Manager had nothing better to do than to tell us you can't jump in pool, you cant keep you wet towels/bathing suit on lounge chair, you cant play ball, you cant use that bbq...The rooms were spacious but the sheets had blood stains and hair on them. The room was musty and moldy because the windows were open and the air was not on when we got their in the 100 degree weather. The Most horrible experience we have ever had on a vacation. The area Lauderdale by the Sea wa... read full review »

I took the membership last year by paying 50K. These guys are cheating people for so many years and nothings has been done against them. It was my fault as well because I believed them. I regret visiting them at their MG Road office, Pune and associated with them. I still remember the faces and names of all those people who were involved in this crime. I will give it back to them in the same coin. Promise! I do not want anybddy else falling in their trap. Please beware of Highland holiday home. They are looting people. Do not entertain their call. read full review »

Dear Sir/Madam, Today dated 05/09/2010 i was travelling from chandigarh to pipli. I was siting in the bus when conductor come to me, i gave him 500 Rs/- note for fare. But he said i have no change, then i said no problem, you give me the change at the last, but at the moment he gave the change and said i will give you the ticket only to the ambala cantt, and not to the pipli. when i asked plz give me the ticket for pipli even you have change for money, he told me very badly and said i will not give the ticket to pipli and throw me from... read full review »

My parent and I attended one of their tours last 4 days. Everything went smoothly. However, when I got back and checked my banking account. I found out that Radisson (SFO) charged me $16.83 for no reason. (which should be all included in the package) What's more absurd is today's call. She called me and asked me for admission. (which is 65*3*2=390) She claimed that it's tour guide's mistake to tell us that our admission is all included. She wanted the money back. And she sounds like she can charge me without my... read full review »

i got an appointment letter form the company mentioned below.let me know that is it genuine EMIRATES AIRLINE GROUP, Terminal 2 Departures Hall Manchester United Airport, Post code M904QX, England, United Kingdom AIRLINE GROUP UK JOB REF #: EAG-67/21563 ATTENTION: surinder gupta. ARTICLE 1: CONSULTING PERSONNEL: Hence, Emirates Airline Group, United Kingdom, Seek to employ your services as an expatriate. SR. ENGINEER. for the provision of expatriate services as stipulated in the following... read full review »

The hotel is infested with mice and bugs and we were unable to sleep and had to move rooms at 4:30am. I was bitten by bed bugs with red welts on arms and legs. The manager would not call me back to resolve the situation or refund. She lied and claimed we had invested the entire story when I found other hotel review that there were mice in the hotel and bugs. She is unprofessional and would not refund money. Do NOT stay in this unsanitary hotel. read full review »

I could not stand my plane ride back to Worcester from Myrtle Beach with Falcon Air. To start, the plane was delayed for two hours and then when I finally got on the plane, it was absolutely filthy. I mean it smelled horrible, there was stickiness everywhere, gum stuck all over the place. It was disgusting. Then, my carry on luggage was forced to be put under the plane and not in the overhead. I can thank the folks who stole my overhead compartment above my seat and the flight attendants who did not care. Mind you it fit on the way to my... read full review »

I booked a four-night stay at the Manchester Grand Hyatt in San Diego through their web site. I thought that the price advertised per night was set, but when I arrived and had my debit/credit card swiped I was informed that I would be paying an extra $200 "for incidentals, " In case I decided to park (I didn't have a car), or to buy anything from my hotel room. I had them to remove the charge and was told it was all done. When I checked out of the hotel 4 days later, I was electronically sent a bill that seemed fine. However... read full review »

Mexicana is filing for bankruptcy and I'd avoid them until things get sorted out. They changed flight times on me, making a connection (with them) impossible. It took hours to finally sort things out. The actual flight was brutal. As we arrived at the gate they announced the plane would be stopping in Tijuana for refueling. this made no sense except maybe they couldn't buy fuel in the US and needed to do it in Mexico. Staff was rude, meal was cancelled and the Duty Free truck came by three times. Unrelated to the money... read full review »

When I contacted Vacasa about this rental I told them I was looking for a 5 night stay, from Monday through Friday. I was quoted a price of $440 for the time I requested. I then did the math and said it was a good price at less than $90/night. The reservation agent agreed with me. He said nothing about the price being anything more than that. (At the time I made the reservation the website did not fully explain the pricing structure but just gave a range of $85 - $110 per night and the only way to find out if it was available, and exactly what... read full review »

Welcome to the Radisson Hotel Group and to the perfect place where you can say: 'Yes!' to a new career! Currently feature over 330 hotels and over 30, 000 employees in more than 50 countries. Our properties lie in city centers and suburban areas, at airports and exclusive resort destinations. At the Radisson Hotel Group we are always on the look-out for new people that understand the important role they play in delivering our promise of quality and hospitality spirit to our guests and colleagues. The people who work with u... read full review »

Company is fraudulant and deceptive when, not only presenting Wholesale Vacations, but, also when hiring the staff. I was a recent victim of ther false promises. I was hired the very first part of August, 2010. What a nightmare, and string of deception and lies. There was no training of any real kind? Pretty much wached a 40 minute presentation, just like there, SOON TO BE NEW VALUED FAMILY MEMBER, or simply put harrassed, pissed off POTENTIAL customer to be!!!~ Anyway, after watcing the video we were not given any further training, other than... read full review »

I made a reservation at the Yatel Motel for the first weekend in July. I was informed when making the reservation that they had a 48 hour cancellation policy. I became sick and couldn't make the trip so I called 54 hours ahead of time to cancel. I spoke to a man who took my cancellation and when I asked if If there was anything else I needed to do, he said no. Much to my surprise they debited my checking account for $69.12. When I protested the charge with my bank - they said that if I had canceled, I would have a cancellation number. But he never gave me one(on purpose?) These people are crooks. Don't stay at the Ya-tel Motel read full review »

These people are frauds. If you book a room on their website it says they won't charge your card until you check out. Just need a credit card to hold the room. The website also says that you can cancel a reservation. However, once you give the card and hit submit, when the confirmation page comes up it says there are no cancellations. They charge your card immediately for the full amount of the stay and won't refund your money. Rooms are filthy and small. I have filed a complaint with attorney general. BBB gives them F rating. Don't stay with these people. read full review »

I had booked at Umdloti Resort for a weekend (4th September to 7th September) and our reservation was confirmed two weeks before we went to the resort. the room number we were confirmed at was 809, however when checking in we were given keys to room 808, we queried this but the security guard assured us that the rooms were the same and there was no problem. We got into the room and it was small, stuffy and NOT at all like what i saw on the website, we were not impressed at all, but it was already after hours and there was no one to assist, so... read full review »

I booked on flight MN6239 for Thursday 11 June 2009 at 17h50 to PE. My booking was done a week or so before the flight. When we arrived at the airport we were delighted to hear that we were on a BA flight now. But then this happened. They made us book in (I had to be in PE later that evening), and shortly thereafter I overheard another passenger say that the flight is delayed for 5 hours. We were not told that when we booked in!!! I immediately ran off to customer services advising them I had committments that evening in PE, and can't... read full review »

I stayed at Harrison Springs Camping and RV Park in Harrison Springs, BC this year and it was the worse treatment I've ever received as a customer. We rented a portable campfire and propane tank. . The owner didn't have any signs indicating how much the rental prices were and then she tried to charge us for more than what we agreed on...we waited 15 minutes for her to stop talking to someone on the phone and pay attention to us. She didn't signal for us to come back later; she didn't acknowledge us...nothing. Then when we... read full review »

I travelled with BA Airways on 05 Sept'09 with flight BA 6417 from Jhb to CPT. When I unpacked my suitcase this morning I noticed that someone has gone through my luggage and my Safari perfume is missing. This is quite an expensive perfume (R850 to R1000 for the size bottle I received from my hubby). My husband bought it for me for our anniversary and no need to say, I have been using it sparingly. What upsets me the most is that someone foreign to me had the cheeck to go thourgh my luggage and decide what to take for themselves! I had no... read full review »

We bought 2 round trip tickets - Denver to Bangalore - return Hyderabad to Washington DC. Raj (a fraud, cheat) told me that they would not accept credit card and I have to deposit the money in their Chase Bank account, I received an e-mail from Vijay (another cheat) with routing number and the account number. I deposited money in their account and they issued us the e-ticket. While talking to British Airways customer service representative, I came to know that our tickets were bought by using a stolen/fraudulent credit card. They gave wrong... read full review »

i paid for my room with a debit card. everything was fine until i got home and found out that fairfield inn had deducted an extra $20.00 from my bank account without my permission. this was not on the reciept that i recieved when i checked out. read full review »