I was having an account with virgin active which was handed over to MBD credit solutions. we made arrangements to make payments on a monthly basis and we did so. on the last month that we were going make the payment, we by mistake made the wrong payment to their account instead of making that certain payment for the car, thus they were overpaid by a few thousands. we then made them aware and they emailed us a letter for reimbursement in which they were going to deduct a final payment and give us back what we over paid. we, on the 5th August... read full review »

The saying goes that you learn from your mistakes - but maybe we can also learn from other mistakes, please would you use my story to educate your reader so that they do not have to go through this experience themselves. Please could you use my experience to warn all consumers who are thinking of purchasing a second hand car from Dealers (even respectable ones like Toyota AutoMark) Here is my story: I purchased a Toyota Yaris T3 about 1 year ago (From Thekwini Toyota Westville) – I was not given spare car keys but they... read full review »

I was doing my grocery shopping and I was in the aisle where the hair accessories are kept. One of the pick 'n pay employees picked up a brush, brushed her hair and put the brush back. Completely brazen, uncaring that the aisle was full of people. Now there are certain things in life that we just don't do...and I should NEVER have to write in to report this kind of behaviour. Standing watching the employees of pick 'n pay I have to say that they are completely out of control and unruly. Shouting at each other, pushing past customers...there is such a thing as common courtesy which I have to say is sorely lacking. read full review »

We wanted to move my wife from Fedhealth to Discovery as my employer pays a considerable contribution to Discovery. Now, due mistake on our part we will be paying for my wife c-section in cash (Total bill R 31 000). FYI : family of 4 on 1 salary What happened : My boy was born in July in Centurion. We wanted to cancel with Fedhealth as soon as possible and we made the BIG, HUGE, GIGANTIC mistake of putting the cancellation request through at the beginning of Aug (thinking that contributions are paid a month in advance). This effectively... read full review »

WE HAVE BOUGHT A CAR FROM THIS DEALERSHIP AND THE FOLLOWING IS NOT WORKING DRIVER SAFETY BELT.SHOCKS AT THE BACK AND THE REVERSE LIGHT. NOW THEY WANT THE PREVIOUS OWNER TO PAY FOR THIS AND WE HAVE TO WAIT.ACCORDING TO ME IF A VECHILE IS AA APPROVED ROADWORTHY ALL OF THIS MUST BE WORKING.WE HAVE CHANGED FUSES AND BULBS THERE IS A WIRE PROBLEM ON THIS REVERSE.I WOULD REALLY LIKE IF THE MANAGER CAN SORT THIS OUT FOR ME PLEASE.THANK YOU. MR &MRS WILKEN read full review »

I have moved since I got the neotel service and my new home doesn't have any signal. I phone neotel to try to get them to send someone to come and see if I would have reception if they put up an antenna (I know I would because I tested it with a small ****py antenna and got some signal). I talked to the person and after holding on for while, they came to the conclusion that there is no signal where I am staying, without sending someone to come and check. So the person said that I would have to cancel my service. He logged my... read full review »

i went to cash crusaders on the 27th july 2010 and made a buy back with my notebook that had a market value of R9500.00, i took R1300.00 from the which i was to return as R1500.00. i went there two days after the expiry date and i was told it was already sold without running a query on the system. they judt pushed my money back to me and i could not even speak to the manager. i lost data worth R250 000.00 on that notebook. i could not collect the unit on the exact expiray date as i woke 45km away from their business meaning i cannot get to... read full review »

I ve recieved an sms Last night of the 29/08/2010 round about 00:21.it says that Congration I ve won R85, 000 my number was randomly selected in Nokia awards which was held in London UK. My Reference number SAF066/2010 And I must call Clintin on 0735375070 so that I can Claim my Price. Then I call Clintin he told me I must come to Cape Town to collect my Cheque or I must sent him My reference number, my banking details and my cell phone number so that he can sent this details to UK then I will recieve my My price. Please help me because I... read full review »

I purchased a complete Bmw 328 i Engine from the above-mention who advertised on Gumtree CAPE TOWN in 2008 from the owner Paul Toscano for the amount of R5000.00.My car is a 325i and ask Paul if the Engine would fit, he said he did many modification like this. I WAS promised THE CAR BACK after 3working days, which never happened. My complaint is, it's been almost three years and my car is still in his possesion.In 2009 the Sherrif of the Courts issue me with a Warrant of execution on my belongings for storage fees which amount to R50... read full review »

Dear Sir, VODACOM SOUTH AFRICA STILL USING "BLACK FACE" Please give us the correct department to complain about your overall marketing outlook as it relates to your African demographic. We find your advertisement of a White man dressed in "Black face" to be down right offensive and regressive in the post Apartheid South Africa. Most African South Africans have been so oppressed and cut off from the rest of the world they do not even realize the deep nature of these offenses. In post apartheid South Africa, we... read full review »

I decided to join as dependant on my fiance's scheme after she received excellent service from you for the past 8 months. But whats happening now? I only joined medshield this month (20th) and ALREADY having problems. You deducted R1911 instead of R1308. When I send my application through, I asked on 2 occasions to 2 different people what the first an total monthly contribution will be and was told R1308 for the both of us. Today I spoke to Carmen who was very kind and helpfull and was told that it must be a mistake and said she will put... read full review »

I'M SO DISAPPOINTED WITH THE SERVICES OF KENTUCKY FRIED CHICKEN AND HOW THERE HIGH STANDARDS HAVE DROPPED OVER THE LAST PERIOD OF TIME. I HAVE FRIENDS THAT ALSO DON'T WANT TO MAKE USE OF KENTUCKY ANYMORE EVEN THOUGH YOU CRAVE FOR THE SMELL AND TASTE OF THE PRODUCT.THE PACKAGING HAS GOT SMALLER AND THE CHOICE OF YOUR MEAL. BUT YET THE PRICE GOES UP. NOW LAST NIGHT I WENT TO MY NEAREST STORE IN PARKLANDS TO GET KENTUCKY FOR MY WIFE AND I AS WELL AS A CHICKY TREAT HAPPY BOX FOR OUR GRANDSON THAT IS BY US FOR THE WEEKEND.THEY ALWAYS... read full review »

On Friday, 28 August 2009, I travelled on SA Express to Bloemfontein and back. Initially when checking in, the initial boarding passes (both) indicated window seats. As I am in a wheelchair, I had to go back and query why I was given window seats due to difficulty getting to the seat. My boarding passes were then changed to aisle seats. On my flight to Bloem, I sat in the aisle seat. However, on my return flight to Johannesburg, I sat in the aisle seat booked for me. I was then asked by the air stewardess, Natasha, to move to the window... read full review »

Yesterday, we decided 2 treat da family having fasted the whole day. We placed our order at 18h00, well in advance.There was only 1 cashier [a young gentleman]. We received order in good time too, there were only 2 staff members attending to handing out the orders ..on opening bag, i discoverd that order was all wrong, although my slip attached to the brown bag has my order correct, someone messed up in the kitchen !!! By now the q for placing orders has grown so long & trying 2 get the attention of the staff handing out the orders wa... read full review »

i bought two quads from no limit racing. the childrens quad's wheels keeps on coming loose and even falling off. this after less that one hour of operation. the adult quad is of very poor quality as it has not been operational for more that two hours since we bought it. this quad keeps on cuuting out. both quads have been taken back to the company twice for repairs, but to no avail. they now just ignore me and this has cost me R13 000. their explanation now is that all quads loose their wheels. this is a serious injury hazard especialy to... read full review »

I am sick and tired of how the Post office firstly treats their customers and secondly how all my parcels have gone missing or parcels have turned up with no contents in them ...i am sick and tired of this, ive had 25 parcels going missing in the past year.When you email Customer Service Consultant they dont reply .There are ******* in our post office, and i want to make people aware of this .I will no doudt take the Post office to the highest court in the country for negligence theft fraud. read full review »

I just spend $161 on a product that was advertised to bring traffic to my site but its useless you must have a degree to understand this and there is a constant up sell on this site I do not recommend this product to anyone and I hope they ban it soon. read full review »

Electrosmart illegally installed a unit at my house and then insisted that I keep it on a 90day money back policy as I really had nothing to lose by doing this, however 9odays later the are backtracking and are now demanding payment for this useless piece of equipment.Empty promises are made by sales people who call on you after hours and totally misinform you of what you are getting on a trail basis.Electrosmart are not very smart by doing this and I will not entertain the issue of payment they must just come and fetch the unit which nobody signed for or paid for. read full review »

Ordered freedom formula as a proprierty system but was supplied an inferior product of strategies available for free on meta trader platform. Have submitted my complaint to Plimus but Supplier is trying to avoid the problem by first stating that I need to trade this system for a month and to submit my trading results and now that trading had to begin from date of purchase. I do not understand how this Company is still allowed to do promotions and sales on the web after this scam? read full review »

On Saturday 21 August 2010 I sent a worker to buy a pouch for my Blackberry from Vodashop Middelburg. The sales person, Eben gave us a Universal Pouch. When I saw the pouch I told my worker that this pouch is not what I want, it will not work for my phone. She drove back to Vodashop and they refused to take it back. This is unacceptable. I didn't use the pouch and I didn't damage the packaging in any way. This is not the first time it happened. Now I have 2 pouches for my Blackberry that I don't want and they refuse to take back either one. read full review »

I subscribed with Avusa for sunday times news paper to be delivered at my address, which is done properly, again thanks for the services rendered to me on that regard, but I have moved from the place where they deliver the news paper and i have not informed them upon my move and Today (25082009), I spoke to a lady from Avusa(Sunday Times), telling them that i want to cancel my subscription reason being that i am not staying where they deliver the paper anymore, and i do not intend using the services, reason being that i am now able to buy the... read full review »

I purchased a bed on the 17 August 2009. This was a King Koil Anniversary from the centurion branch and the bed was for my folks as an anniversary gift. The bed was delivered by Dialabed and then it was found that the middle of the bed had sunken in the next day. I reported this to the branch as well as to the customer care line. I reported the complaint early on thursday (2008). This was in anticipation that the bed will be replaced on that day. Nothing was done on the thursday and I called again on friday and was promised that the bed will... read full review »

I need to make an urgent payment over the Internet from Standard Bank to Wesbank. It would not accept. Said I need correct Beneficiary Format. I spent the entire afternoon yesterday phoning several numbers Enquiries, Settlements, Arrears and each person told me differently. Still cannot make the payment. read full review »

According to Toyota SA's bulletin (Ref: 2 2008 8) all Hilux common rail diesel models timing belt and gears must be inspected at every 30 000km severe service. On 22122008, Job card no:33874 our Hilux went for its 30000km service at Burgersfort Toyota.Engine number: 2D7404781, Reg: BPD232L. According to the Technical Information System, item 18, it has been inspected BUT only 27 000km further, on 57500Km the timing belt broke and did severe damage to the engine.At Lydenburg Toyota they took fotos of the timing cover and timing cover... read full review »

I bought 20 No-Name brand exam pads a month ago. My daughter is in Matric and uses exam pads extensively to take and make notes. She began complaining bitterly that she just has to lightly touch a page and it literally falls out of the pad itself. I check on this and found it virtually impossible to keep notes in the exam pad - as you're writing, the pages become detached from the top section. I thought I would report this because 'goedkoop' in this case is definately 'duurkoop'. What a waste! I went to Checkers and bought 20 of their exam pads and they're doing just fine, thank you very much. read full review »

Despite my many many emails to Truworths as well as my previous complaint on HP - which was just blatantly ignored as it seems from the Supplier Feedback on HP that Truworths chooses who's complaints to answer and who's not.So I've checked my credit profiles today and an update was done on 18 Aug 09 but it's still wrong.Why bother with an update if the information that's been updated is still going to be wrong?Please rectificy this immediately as I do not have a balance of R1566 nor an installment of R380. read full review »

I already complained about Intec not keeping to their promises and giving 10% discount where it is due. Even Karen does not answer my e-mails or calls. She does not even call back on messages that I have left her. read full review »

I contacted Unisa regarding applying to study with them, I was told since I'm a first time student I would have to apply through CAO, which I did. Then last communication I got was that my application would be forwarded to the university and they will get back to me. To this day I have never heard anything from Unisa instead I paid R150 for nothing. I'm R150 poorer and still cannot register so I need re apply and pay yet again. I wonder how many people have been cheated like I have been really. read full review »

I worked for the Fochini Group from December 2004 until around September 2005. Since then I have worked for two other companies. Now I have been retrenched from my last employer. Having to organise everything for UIF, I eventually get there and they say Fochini Group's UI-19 form hasn't been submitted. So, I phone [Hidden Email] Menlyn on Thurday 20082009 where I worked and they say I need to come in and peak with them. Get there, and they can't help me, so they fax a copy of a UI-19 form through to Salary Dept. I phone the... read full review »

"heaven on earth spa musgrave"=Hell on Earth!!!   This establishment is located in the owners house. The rooms are less than 2 metres sq. And can barely fit two clients and 2 therapists. Children on plastic scooters are playing on gravel outside the window. A single recording of hideous flute music plays for the entire time-hideous. The webpage suggests tranquil environment and highly trained specialists- I wonder if this means children screaming outside and staff who have no beauty therapist training and who had to be... read full review »

One of my most terrible, unpleasant restaurant experiences thus far was at Jimmy the fish in Stellenbosch, Western Cape. I found two long, thick strands of hair lodged into the rice of my salmon rose. Upon politely asking the waitress to kindly take it away and bring the bill, I was accused by the manager of intentionally placing the hairs there as a cheap trick to receive a free meal! After reasoning with him for a while, he agreed to remove the salmon roses from the bill. When the new bill finally arrived, we noticed that nothing had been... read full review »

I confirmed with Makro that they close at 18:00 and decided that I would leavef Cape Town city centre after work at 17:00 and rushthrough peak-hour traffic to reach the closest Makro branch (Milnerton) at 18:01. Upon arrival, the door was already locked and a representative (not a security guard) wearing Makro clothing stood holding the keys in his hands and shrieked his shoulders as if he did not understand English. I explained to him that I rushed all the way from the city to reach them 1 minute late. He did not care at all and just... read full review »

When Edgars blacklisted me this year I wanted to know what the outstanding invoices were since I was sure that I had paid my account in full. I asked Edcon to send me copies of the last two or three months so that I could figure out what went wrong. I received a letter from Candice Phineas 12 July 2009 stating that she would send the last four months immediately. It is now 20 August 2009, and I do keep reminding her every week that I have not received anything, but she just ignores me. I have even asked to have the contact details of her... read full review »

I had a Electrosmart unit installed in June 2010 ON A 90DAY PROBATION PERIOD however I have had constant bad service from this unit and have had no cost savings on my electrical bill over the past two months.Electrosmart was quick to install this unit without permission and are now refusing to remove it.Thus unit is a complete watse of time and money.It seems that this company likes to try and grab a persons money but is very slow in sticking to thier 90day momney back policy. read full review »

Good day i have registered with genuine mails.com and upgraded on 13 june 2010. I received a confirmation e-mail that i am a upgraded member and will receive payment within 14 days. After 14 days nothing was paid to my paypal account. Then i re-sent a mail and it was indicated that payment will be due in august. Then Paypal was removed as a payment option. I registered with moneybookers and re entered the payment details in the relevant payment area. I then sent them a mail to indicate that i can be paid on the new account. Till now i havent received payment nor a reply. Kindly advise Regards Louis read full review »

After paying $24 to STAY AT HOME SYSTEM, they did send me the system it makes absolutely no sense and does not life up to the pitch page this is a scam. How can people be allowed to put such scams online??? read full review »

I thought it's good to share and warn consumers about the worst customer service that I have experienced with SPAR hypermaket (Malleshwaram unit). It's been almost 2 weeks since I purchased LG LCD TV from this shop. They promised me to deliver it within next 2 days and that did not happen, neither they called me up to update about it. Anyways, to get their number I had to literally make 10-15 calls. Finally when I got the number, they said it'll be delivered in next 2 days. Then again same story, when I called they said within... read full review »

MY HUSBAND RECEIVE A LETTER IN THE MAIL TELLING US THAT WE WON R115000, 00 AND ALL WE HAD TO DO WAS MAIL BACK THE ORDER FORM WITH AN AMOUNT OF R139.00 FOR THE " PENDANT" THAT WE ORDERED. MY HUSBAND WAS CLEVER ENOUGH TO NOTICE THAT THERE WASN'T A CONTACT NO. AND CUSTOMER SERVICE NO. ON THE LETTER AND THAT MADE HIM CURIOUS. WE CHECKED ON THE INTERNET FOR SOME CONTACT DETAILS AND THERE IT WAS, A SCAM. I'M SO GLAD FOR ALL OF THE PEOPLE WHO POSTED THEY COMPLAINTS, THAT MADE US AWARE. HAIBO THESE CON -ARTIST!!! read full review »

I am currently so disgusted, annoyed and frustrated with Multi Choice. On 26 July 2010 an amount of R1 887, 75 was deducted from our account instead of R591. To date this has been an ongoing battle to get the money owing to us DUE TO THEIR error, negligence and incompetence !!! Upon seeing this LARGE deduction we contacted Multi Choice and after apologising for their error, promised to have the extra amount refunded to us. We requested that it gets transferred into our account. They stated that it will take 7 working days for this to... read full review »