Below you will see a string of emails sent to the Enterprise Rent a Car's customer service. Email Number 1 Customer (XXXXXXXXXXXXXXX) 12/15/2006 02:30 PM I am a customer of the Enterprise location on Drake Road in Farmington Hills Michigan. In my opinion I received extremely poor service. I rented a car due to a car accident. I arrive at your location and rented a vehicle. I had the insurance claim number, location of where the car was being repaired, drivers license, and my insurance. About one week into my rental I started to... read full review »

I have worked at this hotel for nearly 2 yrs. And no real improvements have been made since I started. The owners are very cheap and hate to pay for Linen, bedspreads or cosmetic repairs. They have Mold, Spiders and Mice. This is of no real concern to them. If they can do a patch up job or hide the needed repairs they will. We just barely passed our bi-yearly hotel inspection. They pay crumbs to their workers, show little care about them and short change them whenever possible.It is no wonder this place is falling apart at the seams. I am... read full review »

This dealer does not cover any replacement parts (especially catalytic converters, sensors, etc.) that are more than 1 year old. Since my Maxima is now due for a third catalytic converter/sensors at $1,200 (first one replaced at 52K!) third one would be at $1,200 at 82K within 2 years! On-Board Diagnostic Computers are great for making money, they indicate which part is bad (highest prices items) then the service department replaces it. The cause is never investigated. Anyway, I'm no longer a Nissan customer. read full review »

Poor insurance claim service. This company's representatives will lead to provide date of damage (when you are unsure) that will allow them to deny your claim. Their claim for damage period is 30 or 60 days and if you don't get it right, you have to sign an affidavit, get it notarized, send them your bill, along with a picture of your government ID. All to convey you trying to steal $50 (ins fee) for a phone. read full review »

I ordered a pair of gloves online from L.L. Bean and paid an extra $5.00 for gift wrapping. When I received the package today I was a little irked to find that all they did was place the gloves in a L.L. Bean box and wrap a bow around it. I don't think that was worth $5.00. read full review »

Several months ago, I bought an expensive Sears Kenmore high efficiency washer for my wife and four kids. Since then, the washer has had catastrophic failure and every attempt to fix it has resulted in some excuse for more parts. It is going on a month, and my wife, kids, and now sick daughter (with the FLU) are knee deep in laundry because my wife has to run to the Laundry mat while SEARS REFUSES to make this right. There is no indication that this will be fixed ANYTIME SOON. The repairman has even recommended that SEARS replace the... read full review »

I cannot believe how many companies have decided that websites and forums initiated by random people are sufficient modes of customer support. I do love the FAQ sections as they often answer the questions that I have. What do you do when your question is not there? You try to reach customer service. I am a fan of the online customer support and even the emailing option, as I know it is efficient for companies. But why oh why would a company have neither of the services just mentioned? I have a problem with my iPOD Nano and it is not... read full review »

I bought 1000 shares of pre IPO from BLG, Benchmark Literacy Group, ELG, Eagle Literacy Group posed as a legitimate Non-Profit Organization doing credit Repair for consumers. BLG as the marketing arm created a multi-level compensation plan for Independent Reps to sell the service. The company offered stock with plans of expanding the company and it's services and stated to be publicly traded within a year. This company also encouraged Representatives and Investors to recruit other investors to invest and offered preferred stock as a... read full review »

I have talked to them 12-15 times faxed them RX from doctors office 3 times talked to a supervisor 3 times at 877-797-3687 ext 2958 and I am a diabetic who still cant get his prescription filled by this company correctly it has a very bad customer service they wont even call the doctor to see if the RX is correct. Someone is going to get hurt by this company very soon. It's a very difficult company to deal with and has no customer service that acts promptly. read full review »

One of their representative sign me up for Card Holder Security Plan I asked her, "You are saying if "you" Become unemployed" If I am not employed then it will not work for me but she said No It will and Mama you have 30 days money back guarantee to review the papers we will send you. Ok I received that packet after 15 to 20 days. I try to call cardholder security plan on weekend; I came to know I have to call them from Monday through Friday. I just thought if they do not have access for customers for weekends must be 30... read full review »

This Betty Sleep of Carraig Birmans is the representative of the bad cat breeder's listed on this site www.b-pcb.info/bcb2.html. Betty Sleep of Carraig Birmans condones, overlooks & supports its malevolent offspring's, bad business practices & unethical behaviors against consumers & buyer's. Betty Sleep of Carraig Birmans main agenda is: #1. Attempting to salvage their deplorable & wretched reputations as bad pedigree cat breeder's. #2 Betty Sleep of Carraig Birmans does NOT want their deviant... read full review »

My wife and I got scammed in buying a vacation membership in Mexico in 2004. We attended their so called presentation. After the presentation we explained to them that we owned at timeshare else where and couldn't afford double the maintenance fees. They brought in a fellow named Mr. Waller (so called TRADE IN SPECIALIST). He told us that they would PURCHASE our timeshare for X amount of $ and that the proceeds from this transaction would pay for our membership with money to spare and that this transaction would take no longer than... read full review »

I have faxed in several times an authorization to release information from a women who wants to sell me her house and is facing foreclosure. These morons at ASC can't find the authorization and won't let me talk to a supervisor to complain. They say since I am not authorized to talk about the loans, even though I am, they won't let me get this straightened out. Why do I need any kind of authorization to just talk to a supervisor? I am trying to help this women avoid foreclosure and to help the bank not loose money on this loan... read full review »

Bought an Acer model Aspire 9500 laptop PC fully loaded for more than $1950.00USD in March of 2006. Came with 1 year warranty. With better than 50% battery the unit died while I was using it on a recent plane flight, I had an isle seat, no one in seat next to me, unit was being used as per the Acer intended use instructions. Sent the laptop to repair facility. Received voice message on cell today by Acer 12/21/2006 that a gooey substance was found inside and I must pay $449.00USD for repair by tomorrow or else. After many attempt... read full review »

I have paid for a service to download music and the service is not available. No one from the contact numbers provided on their site knows what I am talking about? This company has on my charged my credit card for $43.00. I have called several numbers and no one is able to help me or isn't available. What is up! What can be done? read full review »

For years I functioned on the Verizon land line/DSL combo. Suddenly it dawned on me that the receiver on my home phone didn't even work, so it was time to say goodbye. I called Verizon to see about keeping the Internet and ridding of the land line. "You'll be without the Internet for 21 days," the Verizon customer service rep admonished. "Well then I guess I gotta switch to Time Warner," I threatened. "Okay," responded the Verizon rep. I hung up in a huff, and immediately called Time Warner. To my... read full review »

I feel that AAron's has been very evasive and non-cooperative and the worst thing was that I have been treated rudely. I am 18 years old and this is one of the first purchases I have made and I am very discouraged about the sales department at our local Aaron's store. I had to return my P.C. and it has been gone for repair for over a month and a half. I regret dealing with Aaron's and I am dissaloushioned about the purchasing procedure all together. read full review »

Here are the problems I had with my 2002 Kia Sedona EX: Gas Gauge – After filling up with gas, the gauge immediately moved to half but took about five minutes to move from half to full. It also didn’t read accurately. While driving, it slowly dropped (as would be expected). The problem here was, it showed only 1/2 a tank of fuel when it's really 3/4 full. Trip Computer / Overhead Console – The digital display for the various overhead console functions was wrong. For instance, it showed time as 3:69 p.m... read full review »

Bestcashrewards.com is an illegal pyramid scheme designed to take money from innocent people. Dan Murhphy, the founder of this site, has a long history of these types of schemes. They usually last a few months or more, then the site goes down after Dan has stolen money from the innocent member. He later pops up at a new location with a new site, promoting yet another MLM scheme. Past attempts include: -Meganets, -Kwikfind.com -your.net -Pickacity.com -bestcashrewards.com These are just a few of Dan's many attempts. read full review »

Complaint of Rio Arriba County Housing Authority sent, no response so far! I mailed off by Priority Mail and Delivery Confirmation, a major formal complaint against the above Housing Authority Located in New Mexico. I even spoke to Floyd Duran Director of the HUD office in Albuquerque New Mexico,and he too shoved the buck. Therefore, I sent the complaint to US Department of Housing and Urban Development, 451 7th Street S.W. Washington DC 20410. On Nov 13rd Delivery Confirmation number by Priority is : 0305 1720 0001 8098 8811. It... read full review »

Erickson’s is now in the business of damage control as well as shoddy pool construction and horrific customer service. It seems very odd that consumers would post compliments on a web page dedicated to complaints. Who would even think of doing that?? (Unless the company you did business with approached you and requested it be done.) I’m sure if that was the case, the company behind the request would at least pay them to have a post put on here- yes it costs money. On October 4, 2006 the Service Coordinator in South Daytona asked me... read full review »

I was interested in replacing all of the carpeting on the second level of my home. I had an Empire salesman visit my home to show me some samples. I selected a rather expensive carpet and arranged for installation. I spent an entire day removing furniture, clearing out walk-in closets, etc. in preparation for installation. The day of the scheduled install, a representative from the company called to say that the carpet I selected was not immediately available, but another carpet of even higher quality in a similar color was available. I... read full review »

In December, 2004 my wife and I bought a timeshare from Mayan Palace in San Sose del cabo while it was still "under construction". We chose a 1 bedroom for one week a year for 25 years with an option for an additional week each year if we chose to pay an additional maintenance fee. The price was $ 25,900 USD. I was given $13,000 USD when I traded in a timeshare i had purchased earlier from Pueblo Bonito, Sunset Beach. We paid the balance of $12,964 (a down payment of $3,240 and a balance due of $9,720 in February, 2005. The equity... read full review »

This company employees skilled and experienced movers who work hard and fast. However Windsor overworks their people and moral is very low, the movers are tired and would like to stop (or have someone else take over 2nd shift). So the employees tend to take out their frustration with management policies on the customers, and they can be quite rude. Worse, the job can be fail to be completed and as a customer you can end up with a partial move and lots of extra work to do. Compounding these problems, company policy is to hit customers with... read full review »

Worldwide department store will charge your credit card and never deliver the products. When I tried to reach customer service someone answers then hangs up. They must have caller ID and know which callers they do not want to hear from. After I got suspicious about this company I searched the internet and found numerous complaints on them. The 40 flashlights I ordered were at to good to be true price and it was---they never came but they got their money. read full review »

I have a Best Buy card through HSBC that I have been paying on for 3 years now. I usually pay double what is owed every month. With very little exception, I have paid on time. December of 2005 I switched back from sending checks to electronic payment through my bank. My minimum payment of $19.00 was due on 12/03/05. They state they did not receive my payment until 12/08/05 (I believe they received it, they just did not process). They charged me a late fee of $29.00. For the sake of argument, lets just say that the fee WAS correctly... read full review »

Majestic Innovations, aka Symmetry Direct, has contacted me numerous times. This information is posted on my blog, but since the company has filed a complaint to have it removed from search engines, and from blogger (which is censorship, and un-American) I wanted to also share it here: Majestic Innovations Grand Rapids, MI. This company has repeatedly called and harassed me regarding "full or part time work." However, make no mistake about it, this company is a pyramid scheme. What they will do is call you and ask if you are... read full review »

I purchased a 2004 Passat TDI in July 2005 from VW of America. It was a buyback with claims that the engine did not start, probably due to failure to understand what a glow plug indicator light was all about, or so I assumed. In the last year and a half I have been very pleased with all of the features that the car offered, good milage, reasonable maintenance costs etc. I have had all service done by VW at the local dealership at the intervals stipulated. On December 10, 2006 while driving the service indicator lights came on stating... read full review »

I dropped out of high school due to some medical/depression reasons and when i finally got things back to normal i decided to try getting my degree (high school diploma) from an online university to cut down the stress level. I search around for online schools to get your ged/diploma belford high school kept popping up so i was i'll check into it, the site seemed very professional and legit. It also included passing four levels of studies, which i thought that was just the first part of the school process but after entering all my... read full review »

About December 15th or 16th of 2005 I filled out the US Fast Cash application form for a $300.00 Loan I was then emailed a contract stating I would have to pay $90.00 every 2 weeks till loan was paid. I did not want to make those kinds of payments. I had called asked a few questions as they wanted payment every 2 weeks I told them I could not and would not make those payments they then said we can do monthly payments for special customers I said ok I would do this. They emailed a new contract for the loan I told then I would just change... read full review »

My son and I tried to use a 50% discount coupon purchased from www.restaurant.com on Wednesday afternoon Dec 20th 2006 at: Finger Licking Bukateria 9817 N Bissonnet St., Houston, TX, 77036 713-270-7070 This is a Nigerian restaurant serving West African cuisine. My son and I presented the waiter with the coupon BEFORE ordering & immediately after being seated. He looked at it and said "okay". My son and I ordered two exact same meals costing around $11.00. The food was not very edible, their "meat" for... read full review »

Over a period of several months, I spoke with the owner of Master Tech, who told me he would obtain a used engine for my 1995 Ford Mustang, damaged by a local auto dealer. After allegedly tearing my vehicle's engine down, the owner called me to state that the engine was extremely clean, that it would be better if he just rebuilt it, which is what I had wanted done initially because my engine had only 60,000 miles on it. I recently went to Court against the dealership whose faulty repairs caused the damage in the first place. Master... read full review »

Received an e-mail from again requesting my Immediate Attention Requested - Reply by 12/20/06. It state's it is from the Division of Unclaimed Funds. It is in a form of a check with the address of Freelotto on it on the upper left side of the check. On the upper right hand side of the check it gives a check number of M98211. It state's pay the amount of 1 Million Dollars and has my name and address on it and is signed by Patrick J. Chambers. This not the only Prize that company has said I have won. Beware people! read full review »

The International Academy of design & Technology is a big rip-off. First of all let me start out by saying that you will not find a job in any of their so called "programs" This is not a real college it is accredited as a TECH school, the teachers are all combined of LOSERS who couldn't make it in the real world. On Portfolio review Employers come out- to OFFER YOU NON PAID INTERNSHIPS. I DID NOT RECEIVE ONE OFFER THROUGH THE ACADEMY. I did not learn anything from the teachers at IADT, I basically bought extra book... read full review »

I bought a Cingular Wireless BlackBerry in Hawaii before I moved to New Mexico. The salesman told me, "no problem, if it does not work you can cancel service and will not have to pay the contract cancellation fee." After I moved, the phone did not work so I bought a new phone that allows an added external antenna. The salesman told me, "The unlimited text messaging is included in your $49 PDA plan." Of course, when I figured out that they were billing me an extra $20 per month for the text messaging, they replied... read full review »

Warning to truck owners thinking of purchasing a Freightliner M2 with Botrom seats. I purchased a Freightliner M2 with a 22’ box and sleeper from Alumi-bunk in Feb. 2006. With in a week of me driving the truck. I was in the hospital with one third of my back injured. I don’t know what the problem is with the design of the truck I am only a driver. The problem could be the Freightliner truck not being able to handle over the road use. Brook Park Freightliner of Ohio sold the chassis to Alumi-bunk. I have been told my... read full review »

My daughter ordered flowers for her grandmother's 84th birthday on Firday(12-15-06). Upsie delivered them to the wrong house and they sat outside for several hours. They told my mother that she should go get her own flowers that they were two doors down. They delivered the flowers 6 blocks away to a duplex that is empty. The floral shop then told her they would deliver new flowers on Sat. Mother waited till 11:30 and had to leave for a grandson hockey game out of town. She called the floral shop and they said they would deliver in the... read full review »

The company required $300 up front to provide qualified life & health ins. leads in a zip area. Leads provided are deducted from deposit. 22 leads were provided most in bad areas, I kept protesting and asking for credit for these bad leads. Some were granted but never credited. So I canceled in writing to Customer Service on their web site. The next day they charged my credit card with $230. I called, asked why since I canceled (also e-mailed). Then I was told by manager, Greg Martin (?) I would get a refund of $258 in Nov (no credit for... read full review »

If there's one area where telecom companies are far more innovative than any other industry, it's in their remarkable creativity in coming up with new fees to charge their customers. One reader thinks he may have discovered the very epitome of this with his local phone company, Windstream, when he tried to cancel his long distance service. "Somehow I knew it would have to come to this -- Windstream has figured out how to charge you for no service. I tried to cancel my long distance service yesterday -- we have cell phone... read full review »