We took our 1997 Mercury Mountaineer to Firestone service center at 14089 New Halls Ferry Rd. for brakes, we were told that we needed a left front hub assembly. This is a two wheel drive Mountaineer and has no hub assembly. I knew that and anyone putting brakes on would see that while installing brakes. We were told that it would cost $333.40 to have repaired. I had the service person put brakes on and no other repair. After the brake repair I was told of the hub issue again, that tells me that Firestone is willing to over charge knowing after... read full review »

It's been 4 months now and I still have not received this credit I deserve. ----- Original Message ----- From: <[email protected] To: <perezcity Sent: Saturday, May 06, 2006 9:59 PM Subject: MCI e-Customer Service Dear Romeo Perez, Thank you for contacting MCI e-Customer Service. I have received your e-mail inquiring about the credit of $52.99. Please be aware that a credit of $52.99 was issued on 02/09/06 and will be reflected on one of your next two bank statements. I apologize for any... read full review »

I purchased my second Intex pool recently. My first one that I had for 3 years burned up in a fire. Intex is now selling their large pools with a smaller size pump. The previous pump Model 520 @ 2000 gph was barely enough for this size pool and actually wasn't large enough. They are now selling the Model 635 @ 1500 gph with their 18' x 48' size pools. This pump is not large enough for these size pools. And the pump I received does not sound very good either. The filters are smaller which causes you to purchase more... read full review »

I post this in order to help any brides considering purchasing their dresses to refrain from going to Sherwood Bridal - Bridal Wardrobe (Ajax, Ontario). You may not get your dress on time for your wedding and it will likely cause you heartache and chaos. I have around 4 weeks to my wedding and 6 months ago I ordered my dress and veil. I was promised the dress a month ago and the veil 5 months ago (all items are paid in full), yet I still do not have my dress. In June 2006 Global TV Consumers Report News program did a story on how Sherwood... read full review »

Checked into the Microtel Inn @ 1840 Corporate Blvd in Atlanta GA (Buckhead area) and encountered the following issues: - dirty room (debri on bathroom floor) - bath towels stained - stained and unsightly hallway carpet - TV remote didn't work - noise from hallway and next door (slamming doors/ crying child/slamming drawers in adjoining room). Ironically I requested a quiet location and room. The hotel managers response was uncaring and unacceptable. Contact with the Corporate office resulted in a recommendation to dispute the... read full review »

I can't remember from what, but through Bank of America, I was automatically signed up for a free trial period of Privacy Guard. Knowing I would eventually have to pay for this service, for which I neither asked for nor wanted, I immediately canceled it. I never used their service, couldn't even tell you what it is they offer. Three months later or so, I got a bill from Privacy Guard. I called, made them remove it, because I had already canceled. I thought that was really conniving of them, but I passed it off as a potential mistake. At... read full review »

Hello, my complaint is against First Premier Bank. I am telling everyone do not deal with them at all. This bank DO NOT HELP YOU REBUILD CREDIT. They are actually taking from you instead of helping you. This bank do not report you are paying your bill on time until you have paid 10 months on time. They are not being honest with their customers at all. I do not want anything to do with First Premier Bank. read full review »

Placed order at www.enjoyart.com on December 28, 2005 for three posters and paid via credit card. Posted to my account on 12-29-05. The order was not received by 2-1-06, they sent e-mail saying that it took some time to receive these, however, they would be mailed out as soon as received from supplier. I called back every two weeks (got only answering machine left messages on all calls) and have never gotten an answer. I am still calling and also mailing letters to them. They have made no contact at all! The amount of purchase is only... read full review »

This is to inform your company that I was able to settle the dispute yesterday by contacting VP for Sales and Marketing. I did not want to wait another day hoping for them to contact me. Besides, I wanted to talk to someone who would acknowledge their representative made a boo-boo. I was also tired of hearing their customer service specialists repeat over and over that once a technician has been dispatched and arrives at said address, we will be charged. VP said to disregard the notice and apologised. Note: forwarded message... read full review »

Karen's Furniture in Quakertown & Colmar PA has an unsatisfactory record with the Complaints Board and other complaints online! I purchased a King Hickory sofa and chair with ottoman with the down wrap comfort package from Karen's Furniture at their Quakertown store. I had to replace my existing set after a horrific accident by a professional painter. I did not even think twice about replacing the existing set with anything else other than King Hickory since the set I already owned, even though it was five years old, looked... read full review »

This complaint is regarding CitiCard's Credit Protector Processing Ctr., P.O. Box 901016, Fort Worth, Tx. 76101-9769. I was terminated from my position at work due to a disability. Because I was terminated I fought and received unemployment benefits. I was terminated on June 6, 2005. My unemployment benefits ran out the first week of Dec. 2005. I then went on Social Security Disability. I notified Credit Protector in a letter. I included a statement from Social Security telling them the amount of my monthly benefit and a letter from my... read full review »

I ordered a sample product from Lean Life PM as advertise on their web site. The advertisement requested a charge account for the shipping and handling of the product. However, before I even received the sample, unauthorized money was taken from my account fin the amount of 99.90. In addition, they had enrolled me in some fitness program that knew nothing about. At that time, I was able to contact the company and requested a full refund (as promised). I was informed about the fitness club and had to cancel that program separately. The... read full review »

I went to look at an apartment, at an Arnel Residential property, Wimbledon Glen at 1142 Buckingham dr. in Costa Mesa CA. The apartments were fairly nice but nothing was available. My wife and I were informed that we could fill out the deposit form and put down $200 to get on a waiting list for an apartment. We figured great, if we cant find anything else, at least we have a back-up plan. The policy was, as they told us, and showed us in writing; if for any reason we do not come up on the list with in one year, or if we decide to drop off... read full review »

I purchased phentermine online and cant seem to get a phone number for safewaypurchase.net Can you tell me how to contact these people. read full review »

My husband and I bought a used truck from owner Sam Metcalf at the above address on 4-24-06, checks cleared 2 days later, so no money owed. He told us the day of purchase that it would be atleast 2 weeks before the title was sent to us. The week of the 16th of May I called and asked and he told me we should be getting title any day. Today is 6-5-06 and my husband went to his office and asked what was going on. Mr. Metcalf told my husband he never sent the paper work to have the title in our names. I called Mr Metcalf and told him I had... read full review »

Fortune Magazine offers an 'automatic renewal' service where they will renew your subscription on an annual basis at whey they claim will be the 'low rate then available'. They just sent me a notice of auto-renewal which was very clearly at a rate that was not their low rate. Their auto-renewal rate of $50 for a year is 66% higher than the $29.95 subscription rate available on Amazon.com and 25% higher than the $39.95 their own CSR quote me on the phone as the lowest renewal rate. I believe the magazine is taking advantage of customer... read full review »

This is the second week in a row that we've noticed a decline in product quality at Dunkin Donuts (Annapolis Maryland). The donuts appear smaller, greasier, less appetizing, less appealing colors, less wholesome and do not taste the same as they did just a couple of months ago. The chocolate tastes off. The blueberry tastes like something one would get out of a freezer box and cook in a microwave. The glazed is the saddest. It's hardly risen, and the coating is almost non-existent. I used the last of my Christmas coupon books to buy... read full review »

On 6/26/06, i ordered online a service from KazzaGold in order to download movies. There response was that a registration number would be sent. So far they have debited my credit card a total of $39.35. These were two separate debits. I attempted to call the number they provided, 1-877-231-6383, with no results. Please warn others of this rip off. Thanks. read full review »

I purchased a bed last week, Monday, at the Easy life furniture in Cerritos, CA and paid cash and $65.00 delivery fee. I was told that the bed will be delivered that Friday and they will call to let me know the time. Friday morning and I have not received a call so I call the store. I was told that the store manager forgot to order my bed so it can not be delivered until the following Tuesday. I made suggestions so it can delivered the following day but all I heard was, 'I'm sorry'. So I cancelled my order and hopefully my money will be refunded. read full review »

Office Depot Rebates: I bought a combined offer for a Compaq notebook and HP printer that offered $250 in rebates. The offer was for $150 from Office Depot, $70 from HP on the notebook and $30 from HP on the combined purchase. The sale was on 5/2/06. I immediately complied with all aspects of the rebate offers and promptly mailed the three envelopes. Please note that I was extra cautious to comply with every requirement of the offers since I had heard that they would deny for the slightest reason. I carefully cut out the UPC's , filled in... read full review »

My boyfriend went to the Blue Angel Automotive store (on Blue Angel Pkwy , Pensacola, Florida 32507), yesterday at 3pm and was refused service by ' Melissa' the extremely heavy set girl who was running the auto center. She told my boyfriend ' they were too busy to sell him 4 new tires, and mount and balance them. Come back tomorrow before 5:30 PM and we will take care of you'. He took off work today to be there ontime, he arrived at 5 pm. ' Melissa' was rude and stated: ' We are too busy to help you today. Come back tomorrow and we will... read full review »

I purchased a CarFreshener air freshener for my truck. It reacted with my dashboard and caused damage to my truck. I also remember being sick and having to go to the doctor. I contacted Wal-Mart. They referred me to their 'arbitrator'. The 'arbitrator' referred me to CarFrehener. CarFreshener refereed me to Liberty Mutual, their insurer. A spanish-speaking lady from Liberty Mutual was very rude to me. When I told her that I would rather not give her my social security number, she refused to process the... read full review »

I agreed on a contract at Radio Shack for one plan on my phone. After having the phones for over a month I receive a letter that I don't get that plan that I get another one because of my credit. I want the contract I agreed to at Radio Shack? If I cant get that contract I had at Radio Shack I want to cancel my plan. I like the plan I agreed not the one that was sent in the mail. read full review »

My family has used discover card almost exclusively for years. In the past few months, we have had problems getting our statements in the mail. Most of our cards are paid off each month in full, some by bill pay and others by mail. The statements by mail seem to be the problem. For the past two months the statements were not received. I brought this to the attention of discover card customer service. Again this month I did not receive a statement, but received several weekend phone calls from discover card collections telling me that my... read full review »

I was mailing out marketing postcards for my company. Was running out of time so I decided to use a mailing company a postal service to do it for me. The postcards are odd size so the cost would be 39 cents for each and I had 738 cards on top of that I would pay 5 cents on each card for the service. Total $324.72 Ok... I pay them for getting my postcards out in time....or.....Until... I start to get them back into my mail box....they where mailed out with a 24cent stamps....not the 39c that I payed for. My marketing is ruined... read full review »

Print Pal: On June 21, 2006 I placed the following order with you, and received order number 1918-1761-7872: 3 C-T28 Black Inkjet Cartridge for Epson T028201 2 C-T29 Color Inkjet Cartridge for Epson T029201 I received a substitute for the color cartridge OA-4E0T029 C.M.Y. The box identifies for use with Epson Stylus C60. However I've tried everything and cannot get the cartridge to work. I would greatly appreciate receiving authorization to return both cartridges to you, and have the numbered cartridges that I originally ordered shipped. I finally punched everything to no avail. read full review »

Before I purchased my DVD/VHS Recorder/Player I did a little research and Go Video seemed to come up as a company providing superior products an outstanding prices. I cannot express how disappointed I am. We have had the Model VR3845 since March 2005 and now find that I have a unit that is dead and unrepairable? My problem is pretty straight forward I think. We used the DVD record feature perhaps 6 times in the year+ we have had the unit. On the last recording session it seemed to take forever for the write session to complete and eject... read full review »

I am writing to let you know that NCO Financial has been calling my house and asking for someone that does not live here and we have never heard of the person they are looking for. How do I file a complaint and possiable harassment charges on this company? We have told them over and over again they have the wrong number. This had happened several months ago and it stopped for a few months but has started back up this week. read full review »

Maytag Washer and Dryer purchased at Pacific Sales in Carlsbad California. I paid good money for my washer and dryer along with the extended Warranty. No one waited 3 Months for my money. - I called in april 2006 to have both washer and dryer repaired a tech came out and I had to call the next day to say they both didn't work. They rescheduled for 2 weeks as the soonest it could be repaired. - Since that time - appointments have been canceled without a call to me many, many, many times. - Always schedule for 2 week... read full review »

I was kind enough to bump off a flight that United Airlines had overbooked. I sat in the airport quite a few hours waiting for the next flight. I have not used my voucher yet and now we have an emergency where I need to use it. When I agreed to be bumped I did not know about the ticket until after I bumped for them or the 14 days waiting period to use this voucher. Now United is telling me that they can not make an exception! Oh, but I can buy an emergency ticket for under $500.00. I don't think that they will ever have to worry. I will... read full review »

On April 3, 2006 I signed an agreement with Closet World to install (3) closets in my house for the amount of $8,012.00. I gave a deposit of $4006.00 and authorized the charge against my Visa card. Closet World scheduled the installation of the (3) closets for May 16, 2006. On April 10, 2006 Closet World charged a total of 4,178.50 to my Visa Card. On May 16, 2006 the installer from Las Vegas didn't arrive until 2:30 in the afternoon and then brought the wrong material. First he went to Home Depot. He returned a few hours later. He then... read full review »

I had direct TV installed in march of 2005. Unknown to me at the time the installation was done using my local cable carriers line. Our home owners association has a deal with the local cable company and for a small fee tacked onto our yearly dues, we get expanded basic for pennies on the dollar. Well when i called our cable company to have dsl set up, they came out and found out that the Direct TV installer had not only used their lines, which i never gave them permission for, they cut a line into my living room for faster installation... read full review »

I went to register at Michael C. Fina and Company located on 5th Avenue in New York city. They also have a web page on theknot.com. At the time of registering for my gifts, they convinced me to do the 'consolidated registry' in which my gifts are 'held' for me and upon my approval, they'll send all the gifts to me at once. It turned out the china pattern I registered for was discontinued, but they continued to sell the china for 5 MONTHS after it got discontinued. On top of it, they did not have the china in... read full review »

I have a charge of 24,95 from Juno. Some time ago I tried to use Juno and you people told me that Juno did not supply services to wireless customers so we then and there agreed to stop billing me for service that you cannot or do not serve. 06/03 Juno online www.juno.com $ 24,95 this is the charge as it is on my visa card, never did and still do not. How long do you think you should bill me for service that you do not sell???? read full review »

I canceled this service in July 2002 after reporting that my pager had been lost. Someone found the pager and apparently reactivated the pager. In Sept. 2002 I received an invoice for $144.63 for reconnect fees and an overage charge for 454 pages. Again in October I received an invoice for $39.00 for a lost/stolen equipment charge and another overage charge of $241.50 for 966 pages. I wrote the company several times, talked to a manager named 'Will' who promised to remove the charges. The charges were never removed... read full review »

I have a credit score of 748. My credit card statements were lost/mis-directed and I was late on a payment. My introductory 0% rate credit card immediately jumped to 16.99% costing me over $200. B of A policy is that upon request their manager will call within 24 hours. Eight days later I called back and finally spoke with a manager. If I had been a B of A customer in any other way, in addition to the credit card, I may have had some leverage to have the introductory rate reinstated. However, I am now stuck paying the extra interest, but I... read full review »

In April I have bought '800-SUPER' $5 calling card (112 minutes, no maintenance fee and no connection fees). Their customer service number is 1-800-926-3571. During first two weeks I have made three short calls: 10 minutes, 16 minutes, and 12 minutes. While calling I have noticed that the rate per minute is nearly 50% higher than the advertised rate (advertised rate - 4.5c/min, actual rate - 7c/min). Then the balance started to disappear without calls -30c, -50c, -90c, -40c, -30c, etc. I have called to customer service and told them about... read full review »

They charge you for things you don't order and then will not refund your money. I have already filed a credit card fraud complaint and will be filing more. Call your local TV stations that advertise this and complain too. read full review »

I came across the complaint of Mr. Sivakumar Nachimuthu of SRF, CIFE, Mumbai 400061 regarding wrong billing on his prepaid mobile connection of HUTCH. In his case, HUTCH had alleged that there must be something wrong with the handset. But in my case, HUTCH said that it is not possible to investigate complaints of excess billing in case of prepaid connection, meaning thereby that the consumer of a prepaid connection has no remedy against wrong billing and he has to suffer even in case of the system failure on the part of the service provider... read full review »