I had my Ford Explorer serviced for an oil change. They have a quick turn time, but they lack in the quality of service. First---they did not check the air pressure in all four tires. Second---they did not vacuum the interior floors. Third---they did not clean the windows. This is all stated in their policy which is supposed to be performed during the oil change. Ez Lube did however check the fluid levels. Where my complaint is coming from is that my entire air filter system was left open and apart. I noticed a strange rattle... read full review »

I don't even know exactly what company to blame for this. I called some "Emergency Locksmith" company in the U.S. I guess (because they didn't know where Menlo Park is) and they sent a guy out from Dependable Locks. Derone (I think East Indian from his accent) was a young-looking guy. I thought maybe he would be kind to me in my situation. First, I called and they said that it would cost me $39 just for the guy to come and then depending on how long or hard it was to unlock, there would be an additional amount. ... read full review »

Unfortunately, my 15 year old son and his 2 friends went joyriding in my neighbors/friends car when my neighbor was out of town. Thank God no one was hurt. My neighbor "Greg" knew someone was driving his 1989 Toyota 4-Runner per it was parked incorrectly in his driveway, and my son did confess to it. Rather than calling the police he & I agreed that I would ground my son for life and fix what he believes is wrong w/the car. The car on Kelly's Blue Book is $3,100 in excellent condition and $2,100 in fair condition which I... read full review »

ABC LIMOUSINE SERVICE, INC. 5278 Kestrel Crossing Dr Alexandria, VA 22312 703-941-4900 Phone 703-941-4998 Fax ABC Limo company backed out less than an hour prior to pickup for our large party of 14. Their only excuse was that they decided it was too far to drive for the money. They knew about our required pickup date well in advance (at least 2 weeks). I also had called to confirm several times before our pickup date of 7/7/07 that we are all set to go. I would like to report their poor business practices so that others may be aware that ABC Limousine out of Alexandria, VA is not a dependable company. Christine Scott read full review »

My complaint isn't with Peter's but with Chrysler. I have had my jeep at Peter's one week. Not because they can't fix it but because they can't get the part to fix it. There is a national "back order" on the part. This is ridiculous. If this particular part is in such demand then maybe it is a manufacturing default and there needs to be a recall. The part I am referring to is the boot and linkage that goes to the transmission. Peter's said that the Dallas warehouse has had a back order of 12 parts and... read full review »

I am a senior person and Chrysler is giving me a lot of trouble. For the past two years I have been getting statements from Chrysler trying to collect from me property tax on a lease vehicle. I have communicated with four different people but no one has made a correction on their records. I have sent an Affidavit twice and included a copy of the Texas Property Tax Code 2006, Edition, Section 11.252 Motor Vehicle Leased for Personal Use. It states that If I don't use the vehicle for monetary gain, I don't have to pay tax on... read full review »

I regret to inform you that your dealership's handling of my New Scorpio SLX that I had bought in mid-June, 2006 has caused me serious inconvenience, making it extremely necessary for me to complain against it, considering the following problems: At the time of delivery, the car had been delivered showing the odometer approx. 600 km. (The reason they gave us: We’ve driven the car from the plant to Ahmedabad, which I’ve heard for the first time).The rear spoiler was not installed in the car at the time of it... read full review »

O'Reilly Auto Parts sold me a air conditioner compressor in 05. I had to pay $300.00 to replace it in 05. Then again in 06. Now I have to replace it again in 07 and it is 2 months out of warranty. So I even get to pay to replace the part. O'Reilly Auto Parts said they don't care. They want me to take it to court. read full review »

Open road bought out my mercury dealership, they became open road mercury mazda. This past feb. I called for a warranty item. It was only after the work was completed was i informed that they cut their ties to ford/mercury. I had to pay the bill in full and try to get my warranty item money back from mercury. Their either very shady or very stupid. When a mercury customer calls up with a warrant item is when they should tell them they cut their ties to ford read full review »

Recently I purchased a vehicle from Loman Ford in Woodbridge NJ. When I test drove the car it was rush hour so I mainly sat in traffic. When I drove the car off the lot I hated it. Less then 24 hours later I called my new financing company, explained the situation and they said the dealer can do a substitution of collateral. Because there is no 3day turn around law in the state of NJ I am pretty much stuck in this contract. I contacted the dealer (still LESS than 24 hours later) explained the situation. From day one I was getting the run... read full review »

On today’s date, August 07th 2007, I had the misfortune of dealing with Advantage Car rental. A company has never treated me so rudely in my life; upon returning a vehicle to your Matheson location here in Mississauga, Ontario. On Aug. 03, I was in an accident with my two children. Luckily no one was hurt. I was told I could have a car rented and delivered to me at the scene of the accident. I was more than willing to accept this offer and obliged to use this service. I was happy to see Advantage showed up within 20 minutes for my... read full review »

Glendale Kia 2242 San Fernando Rd. Los Angeles, Ca. 90065 I responded to an internet car sales ad placed by this company. I made an appointment to see the car, telling the salesman I had no choice but to bring my sick son. After an hour drive with traffic, we were told the car was damaged by a move earlier that morning. I was offered another car to see, it was more expensive and in a different color. The manager walked me to another lot to see the damaged car I really came to see. It looked like it had been sitting for weeks outside, with... read full review »

Kent Brown Toyota 951 County Route 64 Elmira, NY 14903 (866) 428-0762 REGIONAL TOYOTA HEADQUARTERS I purchased by 1st Toyota from Kent Brown in 1999 and had all my service done there. Last year I was looking for a newer car and was unable to find another car with the mileage that I wanted at Kent Brown, so I began to look at other dealerships. I found a car at another dealership. I called yesterday for an appointment to get the oil changed and got an appointment for 3:00 o'clock on Aug 4, 2007. When I got there and... read full review »

So I guess what you are confirming is that is OK for you to make a product where some fails in less than the 36 months that has nothing to do with mileage that you feel that's OK to make and install such a shabby product on what used to be the good name of Chrysler. And that its OK to have parts that don't last 3 years , but you use the mileage excuse to deny a claim even though you and I know that mileage should not have anything to do with power window motors that fail at the same time. No wonder people are moving to foreign... read full review »

I bought a 07 Tahoe form champion being assured I was buying a flexfuel vehicle. That is what I asked for so they assured me they could help me. Two weeks ago I found out that my tahoe is not flexfuel! I have contacted the dealer and they told me they were going to resolve my problem but I haven't heard from them since. I went to the dealer where I was told they were going to help me. Instead they were trying to scam me once again by trying to sell me another tahoe that would cost me ten thousand dollars more! They said either you take it... read full review »

Wynn's Extended Care, Inc. 675 Placentia Avenue Suite 150 Brea, CA 92821 (800) 989-8386 The warranty is very part specific and will not cover certain assemblies. I.E. The AC unit in my truck went. The warranty only covers the components that will never or rarely fail. The parts that would typically fail after a while are not covered. I do not mean from normal use or wear and tear. Even the dealership that I took it to was extremely surprised that it was covered under the contract. After I talked to customer service... read full review »

I have a 2004 Ford F250 with the 6 liter diesel engine. The truck has had a problem prior to 12k miles. It bucks and surges when going up a steep hill, making a noise that sounds like it's coming from the drivers side wheelwell. The truck has been into Bozeman Ford in Bozeman, MT 5 different times for this same problem. In addition, it has been into Broadway Ford in Idaho Falls, Id for the same thing. With these trucks once they go out of the 36k warranty, you have to pay a $100 deductible in order to get work done under the 100k engine... read full review »

I recently purchased a new KIA from West Palm Beach KIA [Florida]. I am 82 years old and on occasion, not too sharp; if not trusting. In simplicity, I was given prices for the EX 2007 series, accepted a price {actually later learned to be high}; but then the situation was twisted and I was given an LX [cheaper model] on delivery. I was so absorbed with the salesman's technical chatter on the advantages of KIA, that I did not fully note the contract, but merely the numbers. Actually the contract did not have a reference to the... read full review »

My son from out of town, is driving my Chevy Lumina Euro on 95 N in Georgia. The car breaks down, stalls out, and is disabled, now on the side of the road. This Chevrolet dealership quotes a 25% markup on the Tow truck's bill, $90.00 to look at the car to quote repair charges, and storage fees. A couple of phone calls later, and I am being treated fairly at an independent, family owned repair shop. You really do wind up paying for the pretty building at these dealerships. Be careful out there. read full review »

Saturn of Torrance, Saturn North America, and General Motors Bought a new Saturn Outlook. Saturn Torrance promises free loaners. Have had multiple service problems. Received "free" loaner and then got charged almost $150 by Hertz for the loaner. Told by Saturn it would be reimbursed and cleared up; a month later we still have the charge. Tried to get Saturn corp and GM help. Area Manager sent us back to Torrance service manager who has been promising the reimbursement all along but accomplished nothing. Tried calling GM... read full review »

I have a 2002 Nissan Sentra that I brought to ABC Nissan to check out why I was getting a service light which would not allow me to pass emissions. First they said it was a Charcoal canister $250.00 then it was a Vent valve $260.00 That wasn't it still getting a 1446 code OH this is after they replaced the computer!!! So next they said it was the gas tank $500.00 ??? Nope here we are 2 months later no Tags on the car yet back into Nissan with you guessed it a 1446 code everything has been replaced and they continue to want to play part... read full review »

I bought my Indica DLG (MH-06-AF-64) in March 2006 and every thing was right. a) From March 2006 to February 2007, my car was absolutely fine except for the front door power window for which the service station at Deonar called us 7 times to get it fixed. b) In March 2007, the car was damaged externally for which the insurance was claimed and servicing was done at Wasan Service Center at Deonar. Since then, in two occasions the power sterring oil was leaked and now in monsoons the car is getting flooded everyday. We had... read full review »

Friday 07/27/07, I broke down on the highway, was picked up by a towing service -Wards Towing - who took me to G & G Service Center 9501 Georgia Ave, Silver Springs, Md 301-589-6568. They gave me an estimate of $635.00 (??!!) to replace a radiator. I then had my car towed - by a G & G tow truck - to my service staion in Virginia only to find out they left the key to the car in Maryland. I called them , was told it WAS THEIR MISTAKE and was assured that they would put my key in an OVERNIGHT mail delivery to get it by Saturday... read full review »

I just bought a 2001 dodge 1500 pickup from your car dealership. This vehicle was bought 7 19 07. The salesman told me one thing then after getting contract at home and studying it I found out he lied. On 7 19 07 went and complained to a manager Mr. Ainsworth and he promised to get back to me in a couple of days, am still waiting to hear from him. The credit manager sold me an extended warranty contract which he told me covered the vehicle bumper to bumper for all repairs. This was another lie. After taking a little road trip this past... read full review »

After we retired, my wife and I decided to purchase what we thought would be an economical and quality travel trailer. Being relatively new to the RV world we chose a KZ Frontier Mdl 2605 with a single slide. We thought this would be a reasonable first step and naively expected the RV purchase to be an experience compatible with the purchase of a new car. Well, after going to our first RV site in the mountains for our extended summer stay to get away from the desert heat, we were quite surprised, or I should say shocked, at the poor quality... read full review »

Holleran's Performance 720 San Pablo Ave Pinole, CA 94564 Holleran's Performance rebuilt my Porsche 1982 SC engine in April of 2006 for cost of >$10,000. I received email complaints from neighbors about the loudness of my engine in April of 2007. The engine had blown again. It will cost ~$7500 to fix. read full review »

Hello, I had serious doubts in writing to you... I'm not sure if anyone is interested, but I believe that you should be interested about the Opel image in my country - Romania. It all started in may 2005 when I decided it was time to buy my first car... I went to the bank, I contracted a loan, I went to an Opel dealer and I was charmed by an Opel Astra Classic 1.6V Twinport. I was told that I should wait for three months in order for my car to be delivered... I was too excited about the car to say that I wouldn't wait. The three... read full review »

United Airlines O' Hare airport, Chicago Ilinois, Hertz renta car. My 4:55 flight was cancelled on 7-29-07. Then my 8:00 PM. was cancelled. I spent 24 hours at O'Hare before leaving I finally left on 7-30-07 at 8:00 am. They told us it was weather related. There was nothing wrong with the weather. It turns out that pilots had a sickout on Northwest airlines and it probably was the same reason at United. I also rented a car at Hertz and because my flight was cancelled, I brought the car back three hours and they charged me an... read full review »

I start by saying AQUA POWER MARINE in Inglis was contracted to put a new 350 mercruiser and replace the transom and fix anything else they find that needed fixing After numerous time bringing the boat back because it still wasn't running right they replaced: the engine steering carburetor starter risers fuel problems bilge pumps and a few other things Well I went out yesterday and had an ignition problems that shut down all my electronics and engine wouldn't start. So to call seatow I had to disconnect the... read full review »

I recently tried to purchase a new Ford Explorer from Ernie Haire Ford on Florida Ave in Tampa. I put a deposit down on the car and when I went to pick it up, the price somehow changed after I had this in writing from the salesman I was dealing with. Outrageous if you ask me. Please post to keep buyers away from this dealership. Below is the email I received and minutes after put a deposit down on it. From: Maurice Rojo [mailto:mrojo AT erniehaireford.com] Sent: Thursday, July 19, 2007 11:45 AM To: Michael Addabbo Subject: RE: Your... read full review »

Frederick Nissan / Nissan North America I wanted to caution everyone about using Frederick Nissan in Frederick, MD and dealing with Nissan North America (NNA) for warranty repairs. My 2002 Maxima was at Frederick Nissan for a transmission slip while under warranty. The service department did not repair the vehicle, but patched it along until it was out of warranty. Tim Hardee, the service manager, refused to assist me in the repair, and he claimed that the vehicle was not "properly maintained." When I went to NNA'... read full review »

Munson Ski & Marine 31695 N Us Highway 12 Volo, IL 60073 Phone: (815) 363-5400 Complaint Description: We brought our 2003 boat into Munson Ski in Volo, where we had purchased it new and have always had it serviced, to have it winterized and stored in the Fall of 2006, the boat was in working order when we dropped it off. Our boat was detailed, the prop replaced, summarized and all but a minor fire repair completed a month later than usual this year. The fire damage was due to a burn down by the Volo Fire Department in... read full review »

Purchased motor mounts on this site simply because i read a lot of positive reviews about this site. The ease of ordering is no problem. But the customer service is. I had some problems understanding the specs of their products for sale so i called the live help. Like me, they were clueless about the product. What kind of shop would not know about its products? I ended up canceling my order and i never regretted it. read full review »

Our 2004 Nissan Terrano has a blown engine after only 36,000 km. Reading online, it seems that there is a major problem with the Terrano engines. All of them are blowing at 50,000 km. I can't get any help from any of the Nissan dealers here in the Dominican Republic. Who do we contact for these problems? Doesn't Nissan stand behind their product? Beware! read full review »

I had approached competent motors Patparganj for 2nd free service of my Swift car which was purchased in Dec 2006 in the morning of 15 june 07. By afternoon I get a phone call 4m the service center that their has been a damage in the car door and that I may come there 4a short while and co-operate with them by putting up a claim. They agreed to bear the recurring losses that i may have for coming years over no claim bonus on insurance. They agreed to refund the money of No Claim Bonus for the coming year and give a letter of assurance to... read full review »

This is to inform you that I have purchase one Maruti Alto LX from Vipul Motors, Faridabad. Mr. Yashbir Bhatti was the sales executive who guided me for this purchase. The time of purchase he misguided me for EMI of my loan amount. Bhatti told me that the interest rate of the loan amount will be 14.75% and the EMI will be Rs. 5317 on the loan amount Rs. 230000.00. I gave him Rs. 40000.00 advance at the time of car delivery. He has not given me any invoice and receipt of my payment which I made to him. He told me that he will give me the... read full review »

I went to Reed Nisan for an oil change (we all know how this goes) and I pulled my car into the service dept. and got out, was standing there waiting, by my car for 10 minutes. NOBODY acknowledged me, there were 2 service people there and 2 people in business suites. I don't know there names but they completely ignored me. I was irate at this time so I went inside to the cashier and told them that I needed help outside in the service dept. She simply stated, "there should be people outside" I said, "there is but they are... read full review »

They took Rs.1000/- more than the invoice amount without Insuring the vehicle , when i took new delivery of the vehicle. When asked to repay the difference, they say their accounts does not allow any refund of excess amount paid by the buyer. So they pocket more than invoice price of the vehicle. read full review »

Due to nice cars are produced by BMW, I have bout a BMW116i. It was a demonstration car at Abu Dhabi motors in UAE. The agreement was to give me the car without any damage. I have received the car with scratches; because I was fed up of waiting to prepare the car the wipers were not working, and sides lights are not flashing properly. then they told me we cannot fix the scratches because the price is already low. where their lie have disappointed me. then they told me we will give you a spray or a bottle of the same color and you fix it... read full review »