"Consumer Reviews on Companies, Products and Services"

CATEGORY: Automotive

Sears Auto Center
July 8, 2007
I bought a set of new tires from a mail order company. I needed to have the tires mounted and balanced, so I took the vehicle to Sears Automotive. After I signed the paper work, I left and came back about 1.5 hours later to pick up my car. Before I left the packing lot, I inspected all the four tires and wheels to make sure they were installed properly. I discovered that all four of my alloy wheels are scratched all around the lug holes. Also the wheels were gouged in the inner edge of the rim. The pattern were uniform and about 2-3 inche... read full review »
Filled under: Automotive Location: United States
Super Splendor
July 7, 2007
I have bought a Super Slpendor bike from Classic Automobiles ,one of the sub dealers of Unique automobiles, Kolhapur, Maharashtra, India. It was sold to me in improper condition with a promise of replacing bad parts within four days but still, after 3 (three) months, I haven't got my bikes parts changed. read full review »
Filled under: Automotive Location: India
Nissan Pathfinder Chilicoot - Canada
July 5, 2007
Our 2002 nissan pathfinder/ chilicoot has only 120 000 kms on it and it blew the engine on the weekend. We have always maintained it and have never driven it hard. The dealership here in Sudbury, Ontario, Canada won't even take the time to tear the engine down to see what exactly broke inside of it. They are charging us over $5200 for a used engine on a truck that is only 5 years old and 20,000 kms over the warranty. They should be ashamed of themselves! read full review »
Filled under: Automotive Location: Canada
Good Year
July 5, 2007
I brought my Santa Fe to Good year to repair a check engine light that continued to come on and off. I was told it needed extensive work besides the repair to the check engine light. I dealt with a gentleman named Kevin. The repair work was done and paid for in the amount of $1,943.94 and after two days the check engine light came back on. I was told it would cost another diagnostic fee if the problem was due to something else. When I picked up the car I was told if it comes back again to take it to Aamco because Good year could not repair the... read full review »
Filled under: Automotive Location: United States
Deytronics
July 4, 2007
We have purchased Indica V2 DLS Disel car vide registration No. DL 3CAC3623 from M/S Sanya Motors, Mayapuri New Delhi in Feb. 2005. Till date the car has run just 13000 KM and is still covered under extended warranty. Since October 2006 the car has had a recurring starting problem. In the 1st instance the dealer changed the fuel filter assembly and charged us around Rs.2200-00. The fault reappeared within seven days. The car was again attended by your dealer and this time they changed the solenoid switch under extended warranty... read full review »
Filled under: Automotive Location: India
Lanier Auto Care - Woodstock, GA
July 4, 2007
I wish to log a complaint about Lanier Auto Care 9815 Main Street Woodstock, GA. Not only did they NOT repair my Lincoln, as they said they could, they put 3 scratches in the finish. When I spoke with them about this, they offered no remedy. Can't get the owner on the phone. This is a terrible way to do business & I will never bring my cars to them again. read full review »
Filled under: Automotive Location: United States
Maruthi
July 3, 2007
I bought Swift LDI (AP28BF303) from dealer RKS Saboo Somajiguda. From very first month it has started giving me trouble I have been sending it to your service station regularly but still they were not able to rectify the problem. When it broke down for the 1st time I have given it to RKS Sec-Bad Service Station they have changed some Electrical Unit & promised me that the Problem would not be repeated. But once again it has Broken Down near Nan King Sec – Bad i called Saboo Motors Service Center they have sent ACER MOTORS... read full review »
Filled under: Automotive Location: India
BMW X5
July 3, 2007
My BMW X5 has now once again been at Leohaese Centurion for more than a month, with the original problem. This vehicle has spent almost 4 month at the dealership, and I have been totally inconvenienced and unable to perform my work and other duties effectively because of this. I do not want this vehicle back due to all the problem I have had with it, and as per my original dealings with J. Due Plessis, I would like this vehicle exchanged for a similar one, as he agreed. As per the letter bellow this vehicle is not at all in the same... read full review »
Filled under: Automotive Location: United States
Winter Park Dodge - FL
July 3, 2007
Winter park, fl. 32789. On 5/2/06 bought a Chrysler was financed through am trust bank cleveland, ohio. Have copy of contract i signed and copy of contract from bank which is forged. Was harassed so much from bank, refinanced through state farm. Made out police report with sherrifs department, have heard nothing. Paid an att. Which was also a waste of money. Have all kinds of proof of this situation. People should get copies of contracts from banks, they may be different from one they signed. read full review »
Filled under: Automotive Location: United States
Beltway Auto Mart
July 3, 2007
Beltway Auto Mart 3101 Mountain Rd. Pasadena, Md. 21122 website - www.beltwayauto.com e-mail address - johnborotka AT covad.net I bought a 2000 Land Rover from Beltway Auto Mart on June 21st 2006. Before driving the vehicle off the lot I noticed the rear door did not open from the outside. The salesman said to bring it back and they would take care of it. On the way home i noticed the cruise control and electronic control for the passenger seat did not work. The car came with a 90 day warranty which specifically states that the... read full review »
Filled under: Automotive Location: United States
WarrantyByNet
July 3, 2007
Their location appears to be Lincoln, Nebraska, but this is not clear. That is the address for the Heritage Warranty Mutual Insurance Risk Retention Group that underwrites the plan. Butler Financial Solutions, LLC of Boca Raton, FL is the "we, us, our" in the contract. However, claims seem to be administered by Vermeco, Inc. of El Paso, TX. Claims are paid by a third-party administrator that apparently pays claims only when they have money from the insurance company. It appears form talking with the supervisor at the administrator... read full review »
Filled under: Automotive Location: United States
Tustin Buick Pontiac GMC
July 3, 2007
Tustin Buick Pontiac GMC 1 Auto Center Dr Tustin, CA 92782 I purchased a GMC truck from this dealership. I had the tow mirrors replaced with stock mirrors. After replacement, we found that the mirrors did not work properly and they said there was nothing they could do to fix them. I asked for a refund for the cost of the replacement, and they refused. I offered to just take 50% of the install price in an effort to work with them. They refused. I contacted the Better Business Bureau. Tustin Buick did not respond and ended up with an... read full review »
Filled under: Automotive Location: United States
Greyhound Bus Line - Dallas, Texas
July 3, 2007
Letter written to: Greyhound Lines, Inc. Mr. Steve Gorman, CEO Ms. Robinson P.O. Box 660689 Dallas, Texas 75266 I would like to inform you of a disturbing incident that took place on May 18, 2007 aboard your Greyhound bus. It was caused by one of your employees and was exacerbated by the fact that Greyhound.com does not list the address of bus stop locations on your website. On May 18, I purchased a one way ticket to Lemore, CA at the Paso Robles, CA Greyhound station for my 16 year old daughter, Vincenza Zenobio. Before... read full review »
Filled under: Automotive Location: United States
The BMW Automobile Company
July 3, 2007
This enterprise by email advice informed me that I was a winner of a 2006 % series BMW sedan plus GBP 500,000 and to email them back to provide address and contact detail. I note that others have posted complaints and the ticket and Serial No's quoted are identical even though the "Winner" is completely different. I conclude this is a shame. This event occurred on the 1st July 2007. Beware! read full review »
Filled under: Automotive Location: Australia
Priceline
July 2, 2007
On 6/28/07, I reserved a hotel through Priceline and was charged $77/per night through “name your own price.” I had initially bid $60, but was told by Priceline that if I added $17 more, they could try again. Since my intention was to get a room with 2 queen beds, I was okay with paying $77. That same day, I called the hotel and the management told me that the room reserved was for a room with a king-size bed costing $69/per night. Note that I paid $77 through Priceline. The hotel refused to give me a room with 2 queen... read full review »
Filled under: Automotive Location: United States
Parts Train.com
July 2, 2007
I recently purchased a $350 part for my 94 Lexus ES300 from Partstrain.com. I received the part ok within a few days of placing the order however discovered I ordered the incorrect item and needed to return the part. I contacted PartsTrain well within the 21 day return policy window to request a RMA number and ship to address. PartsTrain provided both the RMA number and ship address but it took 4 DAYS to receive it after calling them a dozen times asking why is it taking so long to receive the return information. I immediately shipped the... read full review »
Filled under: Automotive Location: United States
General Motors / 2004 Pontiac Vibe
July 2, 2007
General Motors PO 33172 Detroit, Michigan 48323-5172 We have a 2004 Pontiac Vibe that has approximately 78,000 miles on it and a few weeks ago our transmission went out. We had the vehicle towed to the closet transmission repair and they found that the transmission had such severe damage that it could not be rebuilt. The cost $2500.00!! On a car that we owe almost $7000.00 on still. We called Pontiac Elhart to find out if Pontiac had a longer warranty on the transmission and they told us to bring the vehicle to them. When we... read full review »
Filled under: Automotive Location: United States
Northpoint Nissan Little Rock, AR
July 1, 2007
My Nissan 2000 Crewcab was leaking antifreeze. I took it to Northpoint for a diag check, they told me I had a busted Radiator hose and needed a Headgasket replacement repair, for a total cost of $1,804. I was called back about two weeks later and informed my truck was repaired but I had a loud knocking noise. Northpoint Nissan told me I needed a new engine because these things happen in vehicle repair.They located a rebuilt engine. When my engine was pulled to replace it they discovered a carbon deposit. Northpoint takes the Carbon deposit out... read full review »
Filled under: Automotive Location: United States
BMW Automobile Company
July 1, 2007
THE INTERNATIONAL AWARENESS PROMOTION DEPARTMENT OF THE BMW AUTOMOBILE COMPANY. 22 Garden Close, Stamford, Lincs, PE9 2YP, London United Kingdom. Reference Number: BMW:2551256003/23 !!!CONGRATULATION YOU ARE A WINNER!!! The Board of Directors, members of staff and the International Awareness Promotion Department of the BMW Automobile Company, wishes to congratulate you on your success as the STAR PRIZE WINNER in this years' BMW Automobile International Awareness Promotion (IAP) held on Monday 18th of June 2007... read full review »
Filled under: Automotive Location: United Kingdom
2005 Pontiac Grand am
July 1, 2007
Last year my wife and I purchased a 2005 Pontiac Grand am, which after the first year was an awesome car, great gas mileage & drove nice. That is until about 3 weeks ago when my wife was on her way to work the car suddenly took off on her and with her foot off the gas it would run 80MPH on its own. She almost got into a terrible accident that really had her scared and shook up. The only way she made it to work was to ride the brake to keep her speed down and to stop at a light she would have to put the car in neutral and would rev up a... read full review »
Filled under: Automotive Location: United States
Raj Autowheels Ajmer
July 1, 2007
I am in ajmer and own three maruti cars and have heard a lot about Maruti.But i was shocked to see a SANTRO car painted on the main board of the new maruti dealership (Raj Autowheels) at the Jaipur road service station. This is a disgrace for the company and it shows that Maruti is just keen to sell in big numbers rather than concentrate on other issues. Too bad Maruti. read full review »
Filled under: Automotive Location: India
Apollo Casualty Co - Des Plaines, IL
June 29, 2007
Apollo Casualty, Des Plaines, IL - Insurance Company I was recently involved in an accident with someone who is insured by Apollo Casualty. I was stopped at a red light minding my own business when I was rear-ended. Due to location and time of day, the police advised me to go over to the police station to make a report. The other person didn't show up until the next day. The officer explained to me that the man would be ticketed for failure to stop to avoid an accident. Dealing with this TERRIBLE insurance company has been the... read full review »
Filled under: Automotive Location: United States
2006 Nissan Altima SE-R
June 29, 2007
Superior Nissan of Carson - 1505 East 223rd Street Carson, CA 90745. Toll Free: 866-836-6666 Phone: 310-835-1178 I must let you know how dissatisfied with the service that I have received at Superior Nissan of Carson. I've owned many cars in my day and many Nissans, but this is hands down one of the worst service departments I have experienced. First of all, I just took a practically brand new car in for two problems that should not have happened. We purchased a 2006 Nissan Altima SE-R from the dealership in late 2005. Mid-2006, the... read full review »
Filled under: Automotive Location: United States
Tipton Honda - El Cajon, CA
June 29, 2007
On 6/16/07 I had my car towed to Tipton Honda in El Cajon, CA. I spoke with Roger the Assistant Service Manager. I informed him of the problem with my car (it would turn over just not fire) and he indicated that they would perform a diagnostic analysis to determine what was wrong. The cost of the diagnostic check was $90.00. I left the car at about 9:00 am. At approximately 3:00 pm I received a call from Roger. He informed me that the battery and battery cables were corroded and would need to be replaced before they could do a diagnostic test... read full review »
Filled under: Automotive Location: United States
Budget
June 29, 2007
On June 18th I rented a car from Budget @ the White Plains airport with the scheduled return to Daytona BEach but a possible return back to the originating rental location. I was told by the counter person "No Problem, just bring it back here if you fly home". He never told me to call and change my reservation. I did in fact drive home and returned the car to the rental counter drop box, I was then charged $250.00 for an illegal dropoff. when I called to question the charges the Customer service clerk was so rude, I was always under... read full review »
Filled under: Automotive Location: United Kingdom
Sundaram Finance - Chennai
June 29, 2007
We had taken car finance from the Vijayawad branch of Sundaram Finance in the year June 2002. We completed all the 36 EMI's without default in the year June 2005. Subsequently we requested for the no objection certificate and other relevant documents from the branch office for the past 2 years. However we were told that these documents need to come from our Head office at chennai. Recently we approached the Head of Andhra region of Sundaram finance and they are now demanding around Four Thousand rupees in the name of collection... read full review »
Filled under: Automotive Location: India
Victoria Hyundai
June 29, 2007
On june 29, 2007 i took my car in for a regular tune-up, and low and behold my service bill was twice the price do to them doing unauthorized work on my car. The shop refused to drop the extra charges. So if any one in the victoria area is reading this, please do not take your car here, or even purchase any car from them at all. read full review »
Filled under: Automotive Location: Canada
General Motors / Pontiac
June 29, 2007
We have a 2004 Pontiac Vibe that has approximately 78,000 miles on it and a few weeks ago our transmission went out. We had the vehicle towed to the closet transmission repair and they found that the transmission had such severe damage that it could not be rebuilt. The cost $2500.00 on a car that we thought we could depend on. Our 2003 Honda Civic has twice as many miles on it without any costly repairs. We called Pontiac Elhart to find out if Pontiac had a longer warranty on the transmission and they told us to bring the vehicle to... read full review »
Filled under: Automotive Location: United States
Indian Oil
June 28, 2007
The Indian Oil petrol bunk popularly known as "Kadirenalli Petrol Bunk" located at Uttarahalli Main Road, Padmanabha Nagar, Bangalore, doesn't satisfies neither quality or quantity. Every time when I go to fill the petrol, I had to quarrel with them for quantity of petrol, and in the evening I realize that the petrol is mixed, as my moped (which usually runs for 60-65 kmpl) runs for only 35-40 kmpl. They always try to hide the electronic reading while feeding the petrol without reseting the reading. This hopeless activity of this petrol bunk is more frequent. read full review »
Filled under: Automotive Location: India
Wilmington Nissan
June 28, 2007
Wilmington Nissan 5406 Market street Wilmington NC 284105 910.392.4300 On Tuesday, June 19th, 2007, I made my sixth trip to Wilmington Nissan, the third in the same day, to discuss actual terms of buying a Versa hatchback. The salesman, Jim Sessoms, refused to discuss figures. On Wednesday, I called the dealership and asked if anyone there was interested in selling me a car. I got an immediate appointment, discussed price, terms, etc., and on Thursday left my car as a trade, and presented a cashier's check for the remainder... read full review »
Filled under: Automotive Location: United States
West Broad Volkswagen
June 28, 2007
My engine light was on in my 2002 VW Jetta. I took it to the auto shop I usually use and he couldn't find anything wrong after running a diagnostic test and apologized that I would have to take it to my dealer (West Broad Volkswagen). He didn't charge me anything. The dealer said I would have to pay $82 upfront for the testing which I agreed to; then I received a call back saying they couldn't find anything wrong and would need to charge another approx $100 for more diagnostic testing. I asked what happens if you still... read full review »
Filled under: Automotive Location: United States
Talwar Hyundai Service Center
June 28, 2007
I went to the Talwar Hyundai Service center at Tolichowki, Hyderabad on 27th June 2007 to get the wind screen replaced as I met with a minor accident. The service adviser there (Mr Arshad, ph: 9848884235) does not have the common mannerism and respect for customer and behaved as if he was doing a favor to me. The jobs written on the job card were: 1. To replace the wind screen and 2. Replace the wipers. They made me run around the service station in the morning by calling me the next day saying the car is ready whereas the repair was no... read full review »
Filled under: Automotive Location: India
Toyota AAA Delership - Qatar
June 28, 2007
Toyota dealership in Qatar is a living shame. It is in complete contradiction to anything Toyota Stands for and claims in its adverting. Here is my letter to the General Mangaer of its dealership in Qatar. Vehicle: Toyota Fortuner 2006 GX Reference: Car Reg. No: Number Withheld Job Card No: Number Withheld File No: Number Witheld. My car had a minor accident in the month of May. On 3rd of June I presented the Insurance file No and all the police Papers to the Body Shop workshop. Prima facie I was told come after a month. I went... read full review »
Filled under: Automotive Location: Qatar
Tata Motors / Tata Indica Xeta
June 28, 2007
I bought a Tata Indica Xeta 1.2 on 8th Feb, 2007 from one of the dealers of the Tata Cars, Vivek Automobiles located on Mathura Road, New Delhi. Vivek Automobiles'S Promises while selling the Car to me. They had promised to me that they would get the CNG fitted into my car. They suggested that I should run the cars for a month or so and then I should get the CNG fitted into my Tata Indica Xeta 1.2. Vivek Automobiles of Tata Motors's Post Sell Service Experience. It's been over 4 months since I bought the car... read full review »
Filled under: Automotive Location: India
Dodge Dakota
June 28, 2007
I had purchased a new 2006 Dodge Dakota at Jenkins Chrysler and Dodge in Cumberland, Md. last September. Several months later it developed an abnormal shaking in the vehicle when the brakes were applied. I took the vehicle back to Jenkins and they told me the drums and rotors needed turned and also the pads replaced. I left the vehicle and they done what ever was necessary to correct the problem. I was asked to retrieve the vehicle a short time latter which I did but before I drove it off the lot noticed the brake pedal went almost to the... read full review »
Filled under: Automotive Location: United States
Ultimate Warranty
June 28, 2007
Do not buy a After Market Auto Warranty from Ultimate Warranty Corporation. I purchased a After Market Auto Warranty from Ultimate Warranty Corporation and I have had nothing but problems. Ultimate warranty was supposed to give me an auto warranty with no deductible. This was in my contract, No deductible. They made a mistake on their end as a result they charged me an extra $50 for any claim. They did not honor their contract and continued to charge me a deductible until I threatened lawsuit and contacted the regional sale rep for Ultimate... read full review »
Filled under: Automotive Location: United States
Legion Global
June 28, 2007
I also am very embarrassed to say that I was taken by Legion Global. I purchased 2 atvs from the location in New Lenox in person and have found that by time I make all of the repairs I could have bought 2 Polaris atvs. The 125cc isn't a 125 its a 110cc and is shaking itself apart, I have to tighten bolts all of time. I took it back to the store to have it repaired under warranty and got it back in worst shape. The chain was adjusted and all of the bolts for the rear axle were left loose. I left a list of 5 things to repair and only one... read full review »
Filled under: Automotive Location: United States
Westlake Financial - Texas
June 27, 2007
I purchased my vehicle in 2006. I was paying my car note on time. I then came into some financial hardships that cause me to fall behind. Bottom line, the representative told me that I could bay a certain amount, and then pay the other amount 2 weeks after. Then when my payment came I would only pay half for that month. I wasn't able to pay on that schedule, but got the total amount in. The representative then told me that was not the agreement. I told her, " you know what, I need to start recording these conversation. You all... read full review »
Filled under: Automotive Location: United States
Remanufactured.com
June 27, 2007
Wow! What a crappy business. The worst customer service ever. After taking $6000 of my money they failed to deliver a Olds 455 engine as promised. Many, many, many phone calls and emails were not delivered. It was not until I threatened to call the State Troopers did the engine get shipped (10 days after they had said it was shipped and a month+ late). When the engine got here it was not complete. We had ordered a turn key engine and the engine was missing almost $1000 in parts. My mechanic finished building it on his own dime. We installed it... read full review »
Filled under: Automotive Location: United States
Carson City Toyota
June 27, 2007
Carson City Toyota 3659 South Carson St. Carson City, NV 89701 Phone (775) 882-8211 Fax: (775) 882-4085 info AT carsoncitytoyota.com We visited Carson City Toyota to buy a SUV. The dealer did not have the color and model we wanted and the dealer told us that they would get us one in three weeks plus. We signed a purchase order on 06/05. The dealer wanted us to put a $ 1000 deposit as good faith. The sales person told us that they are going to hold the check and will not be cashed until they get us the car. The check wa... read full review »
Filled under: Automotive Location: United States

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