parking brake was locked, cannot be released inform the roadside - do not send flat back tow truck waiting from 10 AM to 5PM 3 FLAT BACK towing trucks were sent to me last flat back used little wheeler to move my car, which the wheeler got stucked and flip and slap my wheel and rear bumper read full review »

I went to Sams Club as a member, and ordered a set of 4 Michelin tires that don't stock for my 2003 Toyota Camry on April 10, 2009, and paid for upfront. On April 14, 2009, I received a call at 4:10pm that the tire set was in, was told they were not busy, and I could go in and have the set installed in about 45 minutes. I went in, paid the installation fees, and the car was driven into the bay area, while I stood behind the glass window outside the service area to watch the process. One tech on the east side of the car took two wheels to... read full review »

Bought a car on march 20th 2009 when they wee ofering a deal that if you have a job ad $350 a week you will be approved. We drove off the lot in a new Kia Spectra ad was told everything was fin. 10 days later they called saying that they needed additional information and I brought it to them. 20 days late they said there was still a problem and they needed more information. We brought it to them on April 13. On April 17th, it became clear the deal would never come through and we returned the vehicle and got our trade in back infsted with ants!... read full review »

non-payment of approved claims for warranty work totalling $2, 000.00 read full review »

I was sold a car by an inexperience sales man and they promised to change the car once a better car came in, every year I would go back and check and when they finally had a car they told me I had to put a down payment. That was not part of the verbal deal I had made with them they were suppose to do an even trade. I have a terminally Ill husband and a daughter with kidney problems. The car was suppose to provide them with comfort as I took them to the hospital which is very far from here. The company knew most of this when I bought the car. They gave thier word and it was not written in paper but still it was thier word and they should have kept it. read full review »

This business sent me a junkyard steering rack not a rebuilt one as I ordered. Worth only $100.00 not the $220.00 I paid. Never offered to send a rebuilt unit. We came to a satisfactory resolution regarding cost and warranty which I requested in writing. They didn't send it, never refunded the agreed amount and never contacted me. I am pursuing other means of resolution, the Attorney General of Pennsylvania, my credit card company, the better business bureau, Internet Crime Complaint Center. Do not order anything from this seller, you will get junk parts costing you over twice what their worth and a useless warranty. read full review »

they sent wrong parts, went over two times to get it right, then made me pay to send parts back and a restocking fee, could not undedrstand people on phone, did not speek understandable english read full review »

Staruss Discount Auto Bergefield NJ 07621 The company attracts customers to in the store through very attractive rebate policy. When the work done store didn't have rebate form available. When inquiry was made store manager promised me that that form would be in a store next day. I check with a store for whole week and they still didn't receive a form . The rebate form that company uses do have and expiration date and if customer will not submit rebate on time it looses it eligibility The reason I believe that company is using false... read full review »

Scott Tubbs advertises a business opportunity for sales trainers. He tells them that he will train them for his business and he will set them up to become trainers who go out to car dealerships, interview the prospective car salesmen, then do a three day training class for the ones who supposedly are chosen. The way we would get paid is to charge the student $629.00 for the training class/materials. It is our job to interview, train and place the person with the dealership. We are supposed to learn how to do this during Scott Tubbs training... read full review »

I ordered an Entire Exhaust system for a Mustang. American Muscle sent me two different size exhaust tips. One was nuch bigger than the other. Both tips have their vendors Trademark 'PYPES' on the tip. Yet, American muscle says they don't make that size...American Muscle will not make it right and I never got refunded. Order cost me over 500 dollars. They gave me the run around with numerous emails and even made me take pictures of the tips. I DID and sent them3 times to the Support system via e-mail to a Manger named... read full review »

I took my car there yesterday to get my yearly inspection because my inspection sticker was expiring. BEFORE the inspection was conducted, I informed the owner THAT MY CHECK ENGINE LIGHT WAS ON. He went ahead and performed the inspection diagnostic anyway, told me I failed and then charged me $37.00. He then told me that in order for him to determine what the problem was, I would have to pay another $50+ and he would conduct a SPECIAL DIAGNOSTIC TEST on the car. Since he knew the check engine light was on, why had he not just conducted thi... read full review »

I ordered a list of parts from Bob. He was sent a check for $1529.23 before the parts got ordered. I told him that machine was down & to let us know of any backorders. I was informed that everything was available. Eight phone calls and one month later no parts had been received. My customer gave me one more day to get the parts before he would go somewhere else. Bob agreed to Next Day the parts directly to my customer at Parts Supply's expense. Two days later, my customer received one part out of 14. I called Bob & informed him to... read full review »

I purchased a car from Ugly Duckling in 1997. After having the car for less than two months, the car died on a major Hwy and my car was towed to the nearest car repair shop by request of a police officer. I was told that it would cost about $2000, 00 to fix it. I called Ugly Duckling and they said that they would not fix the problem. I told them to come and pick up the car. After about a month, It my credit report reflected a "Volunteer Surrender." I called Ugly Duckling who told me that the car had already been sold. I heard nothing... read full review »

They knowingly sold me a lemon! I understand I bought it 'as is', but still had some expectation it would last longer than 320 miles. I didn't buy it from someone off the street, I bought it from a dealer? 1 week after I bought it, the valves started tapping. Then a couple days later the tapping became banging and the whole van was bucking. When I called them about it, the 'manager' said there was nothing they could do for me. I will pursue this as far as it takes to expose these maggots and stop this robbery. DO NOT even entertain the thought of buying a vehicle from them!! read full review »

To Whom It May Concern: In March 2005, I ordered a driver's side axle and wheel center caps for a 1996 Audi A4 automatic v-6 (not quattro) from German Auto Dismantlers Inc. The parts I received did not fit and according to the invoice (order no. 8945A) the axel they shipped was for a 1994 Audi. The wheel caps were out of stock. I paid $150.00 for the axle and $30.00 for the wheel caps. I called the company and informed them that I would return the axle which I did a week later. Afterwards, I called the company to confirm that it wa... read full review »

Car was totaled and burned, complete loss. Took 4 months to settle claim and wanted me to still make the car notes and did not have the car in my possesion. I will never ever buy Gap Insurance again!! The dealerships need to go to "GAP class" to be able to explain it more clearer to the purchaser. My car was in the impound lot for 3 weeks until they came and got it to start their investigation on my claim. I am obligated to pay that bill which I should not have to pay! Gap is not wanting to pay the loan off on my car or all the other... read full review »

I rented a mid size car from Portugal Cars Algarve in January 2009 till April (70 days) for the sum of 1.700.00 Euros .When the car was delivered to the hotel I found it had 3 very bad dents along one side of the car.I refused that car and they brought me an other car the same size only they said I would have to pay an extra 100.00 Euros.I disputed this but I was told that was the only car they had (so I paid it).Two days before leaving to go home, someone backed into the rear bumper of the car in the Algarve Shopping Centre, leaving a small... read full review »

I have left a 500 dollars cash deposit at that dealership but decideded not to buy that car. I have been told that i will get my money back within 14 days but I have already waited 30 days and didnt receive a penny from them. I ahve call numerous times and was always left with the same answer- " you will have it soon". Iam taking them to small claim court since i have clear recid from one of the sales persons. I will not let them scam me like that. read full review »

card was given as a birthday present but needed gas and tried to use it and was told the card was no good. the card was activated at the walmart and i activated it by phone at home still i could not use it. read full review »

On April 8 2009 in the evening my car hit a truck parking to the right side of the speed way while I was driving leaving Alexandria and forwarding to Tanta city. I wa braking my car about 25 meters before the parked truck and the car continued sliding till hitting the truck and exposed to severe damage in the following parts: the hood, the right fender, the right lighting beam, the wind screen glass and the cover of the engine cam. I had to change all these parts and then go through painting. My complaint is why air bags did not operate.Additionally why the braking mechanism is not reliable. read full review »

I'm hoping that this review will help someone else avoid the same problems I experienced at Toyota of North Hollywood. In short, they did a shoddy job on my car and the customer service was substandard. I would not recommend them to anyone. If you want to know the exact details of my situation, just continue reading. I dropped my car off at 7:30am, right when they opened up. All I needed was a replacement for a broken door handle and an oil change. I was told that it would be ready between 10:30 and 11am and that they would call my... read full review »

I recently was in the market to get a used vehicle. I've had my heart set on getting a Jeep Wrangler for a long time and thought that this would be great time to get one. Spring is here, soon summer and to me that's Jeep season. As any consumer, in today's market, I searched the internet first to see what I could find. I found a Jeep in Falls Church, that I wanted to take a look at. The Jeep was located at the Koons Ford Dealership, in Falls Church, right a Seven Corners. I went to look at it, drive it and see if it wa... read full review »

We asked for pricing from John's car service, via e-mail. Provided time of arrival and destination (Ft. Lauderdale to Miami) and return information. I never confirmed or provided a credit card or anything. Even sent a note stating we'd changed our plans. Good Friday, he called to confirm our pick up time from FLL hotel. I advised him that we'd canceled with him months ago (based on a previous user review). Then, at the port (which any who've cruised knows it pretty loud and busy), he calls, never says who he is, just... read full review »

on 04 -19purchased 10.01 in gas.when i returned home i checked my transactions and discovered i had been charged 35.00for gas. paid for gas at the pump. i have my receipt from the pump when i paid for gas.charge of 25.00 .that shouldnt have been on my card.thank you virginia cook read full review »

I bought a used 2002 VW Passat. Eight, eight days later, yes, EIGHT it was towed to the VW mechanics where it sits now, 13 days later! AUL will pay $3, 000.00. The mechanics say it will take $4, 500.00 to fix it correctly. These mechanics are rated # 1 in my state (MO), have been in business for years, and they know what they are talking about. As a matter of fact they said they have never experienced anything like what AUL is trying to do to me. They remain in constant contact with me. I wish I could say the say for AUL. We need to Email your... read full review »

I rented a truck to move a dryer in Phoenix. I called and was told I could rent a used truck for $29.95. I thought this was a deal. Since I was driving my car, I took a friend with me to be an additional driver on the vehicle who's insurance covered him on a rental car just like mine did. When we arrived, the first guy didn't speak very much, except to ask us if we wanted the "green one" or the "white one". He told us it would be the agreed upon price and wrote that on the paper along with $10.95, which I assumed wa... read full review »

HE ADVERTISED ON CRAIGSLIST'S PRIVATE OWNER SECTION. I HAVE A COPY. THE PERSON DID NOT PROVIDE ME HIS ADDERESS BUT SAID THAT HE WILL BRING THE AUTO TO MY RESIDENCE. AFTER SOME TIME ON APRIL 7, HE CAME AT 10.30 P.M WITH THE CAR. THE DEAL WAS DONE AS ADVERTISED PRICE $6000 (CASH). HE SAID " I AM CLOSING MY AUTO BUSINESS AND LOT OF CUSTOMERS WANTED THIS PT CRUISER (REGULAR) MORE THAN THIS PRICE ADVERTISED. THEIR MESSAGES ARE TAPED ON THE MACHINE AS WELL. IN SHORT, I PAID HIM AND HE HANDED ME OVER THE VEHICLE. HE PUT 03/29/09... read full review »

No matter who you are, where you are. No matter how desperate you are for a vehicle. NEVER, DO NOT, DON'T LOOK AT, DON'T even THINK ABOUT getting a vehicle from JD Byrider. Here is my experience I'm 26 years old and this is the very first car I brought. I had to my knowledge no credit, etc. So I went to JD Byriders in Glen Burnie, MD on April 4, 2009. First of all, their car selection is EXTREMELY Limited. They try to stick you in the vehicle that THEY want you to have. In my case, my salesman told me that my car... read full review »

I ordered Porsche caliper decals and caliper paint from xenonmods.com on Mar. 25, 2009 20:41:16 PDT. I paid these people via their PayPal online cart system. In spite of several polite attempts to contact them via e-mail, there has been NO response back. Product has NOT been delivered, and I am out $45.98. I strongly suggest that everyone avoid contact with these scam artists and take your business to people who understand the definition of honesty and integrity. read full review »

I took my car in to replace my water pump and they broke my crankshaft by getting antifreeze in it. They did replace the crankshaft and i got stuck with a $1200 bill and car still is not running right get crappy mileage. In addition to breaking my power seat, door handle and spilled something on my hood which ate through my clear coat. And to make matters worse when i brought my car back to discuss these issues with the owner Tom he yells at me and challenges me to sue him, which i will. After this incident i got online to research the... read full review »

Called Dave Park In March 2009 about chroming some parts for my Mustang. He offered to do them for me and since I was coming up from Columbia, SC to attend the April auto show at Concord, NC I thought it would be a good idea since he was right down the road. I got to his so called business and as I drove up my wife turned to me and asked me if I really wanted my parts completed by this guy, 'just look at this place!' I finally found Dave Parks and showed him what I had to chrome. Dave quoted me a price of $80 and $10 for... read full review »

I bought a 1999 Subaru Impreza from Shasta Nissan Subaru. On the way home, the check engine light came on. I took the car back immediately. They said, "It's your smog system. The air mass sensor is bad." I said, "It is illegal to sell a car in California with an inoperable smog system." They said, "It's your fault. We won't fix it." It drove home, and left the light on. A few weeks later, the clutch went out. According to my mechanic: "They knew the clutch was bad when they sold you the car." So... read full review »

Went in to Jackson Automotive & Perforance Center to have my timing belt, water pump and ect, done. Steve Jackson said my water pump was fine and I didnt need a new one. After I got my car back from them a few days later it was stalling out, so I took my car to another shop where they said I needed a new water pump because it was leaking coolant and had residue that it had been leaking for awhile. I went back to Jackson Automotive and told Steve Jackson that my water pump was leaking and it should of been done at the same time as the... read full review »

My name is john mitchell having and i am having trouble contacting the right people to talk to since their is no way to contact the president to let him know of my sisutation with the roslindale office were i rent a car and was treated very poorly. I had previously rent from enterprise everytime i rent a car which is very often but this time was a horrible experinence since i was also buying a car from enterprise. While i was purchasing a car they told me the car did not pass expection so their for i had to keep the rent a car longer but the... read full review »

I recently had my truck repaired by O C Welch which has been a horrible experience. They charged me over $4000.00 to replace the head gaskets. With in two weeks of picking up the truck there was an oil leak appearing out of the head. O C told me to take it to my local Ford dealer to get it repaired. The mechanic told me that it was an obvious issue that should have been repaired by O C and that it would cost around $3000.00 to repair it. After repeated calls to get O C to contact the mechanic they told me that it wasn't their problem, so... read full review »

I reserved a car for 3 days for approx. 35 EUR. I held my confirmation in my hands going to the pick-up counter in DUB Airport. When I wanted to collect the car, the member of staff showed me an agreement stating more than EUR 120, 00 (!). Without asking me, she added a "gas package", paying for a full amount of gas that I didnt request (which is -by the way - much more expensive than just driving to a gas station before dropping the car). She also added the VAT and an airport collection charge (25 EUR). I know this charge... read full review »

After paying Meineke $350 to replace front rotors and brake pads, the new pads wore out in 2 months. I went back to Meineke and they said this was not normal...I was driving too hard (these were 1 year warranty brake pads). After a lengthly debate they agreed to turn the rotors and install new pads. 2 months later...same problem. Now they say the calipers are sticking and rotors are cannot be turned again. I said no problem, I will pay for new calipers if you cover the pads and rotors under warranty (the calipers were the problem all along... read full review »

I went to put air in my tires this morning and found that I was having trouble staying crouched like that since I am 7 months pregnant. I asked the cashier if there was someone who could help me and she said yes and told me to wait outside. After 10 minutes, and no attendant, I went inside to see if someone was coming to help me. There were two men, one I think was a manager, and I asked if they were going to be able to help me. The manager person told me, "no, we aren't full service." I said, I am 7 months pregnant! I just... read full review »

I was suckered into buying one of these contracts through Service Protection Direct/Mepco/Texan Partners. I canceled within the first 30 days and was charged almost $400 dollars, I will not see that money for another month. They made it very difficult to cancel the contract giving at least 7 different customer service numbers to cancel with, and also making you notify them in writing with a notarized letter of the cancellation. They even said that they never received the notarized letter that I sent via UPS with a tracking number which wa... read full review »