I purchased a Bronco lawn tractor, joke, at Lowe's two years ago. I was wise enough to purchase the extended protection plan from Lowes. I have had the tractor,joke, replaced completely, in the shop (4) times for the drive train falling apart and the mower deck has continued to work but the tractor will not move. This lawn mower,joke, is the worst product that I have seen for years. Everytime I go to Lowes and I see someone around the Troy (not) Built products I tell them not to waste their money on that product. read full review »

Ordered a couch from Furniture & Etc, upgraded the fabric. Within weeks of couch delivery, found fabric flaws all over couch. Complained to company, no response. Ultimately, brought all cushions in to point out problem. Obviously, couldn't bring in entire couch to show the unusual wear on all parts of couch. Owner sent cushions to couch maker, who showed to fabric maker. Despite, evidence to the contrary, they blamed my 8 lb dog. Owner re-covered cushions without my permission and charged me $50. I paid the money just so I... read full review »

I have a Maytag washer and the warranty service sent out A&E. He was not qualified and couldn't even see which fuse in the box needed flipping -- I also had to come to the basement 2 times to reset the red/black button on the outlet as he couldn't figure it out. When I called Maytag Dependability Plus they had no record of sending out A&E. Needless to say I still need my washer fixed. read full review »

GE ceramic top electric stove/oven Product Number AB968S0H2SS - about 3 years old. Beware: oven front is applied with double stick tape - mine fell off on my 77 year old mother's foot and smashed into 1000 pieces of class, along with the stainless body. She was cut but no lasting damage. Then I noticed the double stick tape. Give me a break... a $1000+ stove. I contacted GE customer service and repair service. Repair service got back with me first and said that GE has since redesigned the door. He could get them to pay for door... read full review »

My complaint is against Hunter Douglas and the product, before it was improved, called Vertiglide. I was building a home in 2002 - 2003 and needed to get window treatments for the 18 windows to discourage vandalism while the interior finish was being completed. The 13 duettes have been fine, and in my previous home the $12000. worth of Hunter Douglas product worked well. These Vertiglides have been a nightmare. I have paid to have them repaired repeatedly. They are not designed to withstand any opening or closing of the shade except at a... read full review »

We have hired Thompson Landscape, P.O Box 941625, Plano, TX 75094 (972-424-5726) to perform lawn mowing service. They have mowed 7 weeks and so far, they have managed to run over a 15" oak tree and damage a new gutter by denting it with the lawn mower handle. We also requested they mow the grass at a lower level due to the type grass we have. These topics were reported and we had to continue to call them to get a response. Final response regarding the gutter was that there was a slight dent, hard to notice. I informed them that the... read full review »

Viking 230 Franklin Road Bldg #23 Franklin, TN 37064 I bought a Viking range 6 years ago for approximately $9,000.00. I have cleaned this range for several years and have used various cleaning products on it. Today I was using a bottle of WINDEX and was cleaning the front of the range. This is made of stainless steel and glass - like any other range. After spraying windex on the front I proceeded to wipe it off. All the lettering at the control knobs started rubbing off of the steel panel. Lettering that read, right frt... read full review »

Guardian Product Furniture warranty through the Room Store 22 south center street Hickory North Carolina 28603 I had called to make a claim on the protection that I purchased from the Room Store. They claim to protect against any human or bodily fluid stains. I had a cat in my house that had had an accident on the furniture. I was told that that would not be covered for three reasons the time frame I said it had happened with in the last ten day so that one is gone with in could be any time with in that time frame. The fact the... read full review »

I have filed a complaint with the Better Business Bureau and my husband and I have also written a letter of complaint to the company directly. We have had no response as of yet. I am trying to get this information out in as many venues as possible since what has happened to us is so appalling, I feel that others so know what they are getting into if they decide to do business with Alpha Ecological. NAME: Alpha Ecological Pest Control BBB MEMBER: YES CONTACT: Ms Teresa Sickles ADDRESS: 1200 NE 112th Ave Vancouver, WA 98684 PHONE... read full review »

Ordered a couch from Furniture & Etc, upgraded the fabric. Within weeks of couch delivery, found fabric flaws all over couch. Complained to company, no response. Ultimately, brought all cushions in to point out problem. Obviously, couldn't bring in entire couch to show the unusual wear on all parts of couch. Owner sent cushions to couch maker, who showed to fabric maker. Despite, evidence to the contrary, they blamed my 8 lb dog. Owner re-covered cushions without my permission and charged me $50. I paid the money just so I... read full review »

Yesterday I've got a text message from Nokia UK saying that I won 172,000 pounds from the Nokia Mobile Promo. I've send them an e mail which is ([email protected] and to call at +447035900591) and got a reply at once but i did not tried to call yet as I was worried that this might not be true. They send me an e mail and telling to fill up the form most is personal details though there is no bank account mention still I am worried that it's another scam. I have a bit doubt too because the sender is really NOkia company... read full review »

I just want to log a complaint so no one else will use Dry Basement. They are the most unprofessional people. They do not care if the customer is happy with the outcome and they tried to buy us off so we wouldn't log a complaint with BBB. read full review »

I purchased a black & Decker BV4000 Type l l20Vac 60142 Blower and Vac from Home Depot a couple years ago and from day one the vac bag will not stay tightly attached and the debri blows all over operator and into air. You replaced this bag once, but now it is not working again. Have you improved this product and since the replacements aren't working, am I entitled to a discount on a better product? Please advise as this is an excellent idea but a very bad designed product. read full review »

Tom Long associates, Inc. Tom Long, the owner, began a concrete job which entailed that he repair my patio steps in the back of my residence. He assured me that the job which began in early December of 2006 would be completed before Christmas. On the first day of the job he sent a crew member over and instead of demolishing the steps as we agreed upon the guy was trying top patch it up. I informed the guy of our contract which involved the removal of the old steps and the installation of new steps. He then proceeded to follow the contract... read full review »

My husband and I purchased our new home 3yrs ago and I was happy to see a Lowes Home Improvement store being built within a few miles from our home. I shortly became a frequent shopper of the store and felt they had a good reputation as well as knowledgeable staff. We began the process of shopping for a new entry door. Early April 07, my feelings change and now have become a complete debacle of utter frustration. After many days of trying to select a door, calls I made to the mill work department were not followed up or returned in a... read full review »

A&E Factory Service Northern California Citrus Heights, CA. On March 30, 2007 I purchased a condominium that came fully equipped with Kitchen Aid brand appliances included the refrigerator that is referenced below. Beginning on July 25, I began experiencing problems with device not holding temperature. After calling customer care and receiving troubleshooting information I waited to request a service call. On July 27, after no improvement I called to schedule an appointment. I was referred to A&E Appliance (18007713029) who... read full review »

Online site: OMYGarden.com 28W080 Commercial Ave. Lake Barrington IL,60010 1-800-692-9501 I have called these people and also emailed then and get no response back. I have this mower and the start box on the handle is jammed so that it cannot be turned on. The key inserts with difficulty and the on switch is froze n solid. This mower is kept inside, the battery is properly charged. Meanwhile, my lawn needs baled. Why are they not being helpful in any way? I like this mower and would like to get it fixed. read full review »

I have taken Loan with Ge Money for Washing Machine. When I have signed the contract and issued the cheques then I cleared that Cheque Date should be after 07th of every Month. Because I will my EMI on the basis of my salary. Then showing the Irresponsibility by Ge Money they put a Cheque date of 04th of every Month. When two cheques returned and I refused to pay EMI and I have suffered cheque bounce charges 500/- from my bank. then Ge Money assured me to not charges any kind of penalty and I paid EMI in Cash. Now when my Loan is over the GE Money told after We will give original documents after payment of penalty. read full review »

I went to Shella gas agency in BTM layout Bangalore. I am having all document to register for Gas connection. (Already have connection in chennai). Transfering connection from chennai to Bangalore. Shella agency Person gave one person number and ask me to contact other person. I called that person but he asked me more money from me. read full review »

I had a defective ionic pro. because i could not find the receipt, they required I purchase a "five year warranty" for 29.95 USD. And they said they could not ship me a replacement until they received my old unit. They received the old unit on July 16 (today is Aug 2) and they charged my account. Since then I have been trying to find out when my replacement would arrive. They give me a number to call that when I do call either tells me that since I purchased retail I have to call another number, OR when I call the other number I get a... read full review »

Accurate Air (www.accurateairkaufman.com) 506 South Washington Kaufman, TX 75142 This Company installed four, top of the line A/C units in our new home. We have spent thousands with another company to solve problems originating from the original installation. Two of the units, less than 1 year old have already gone out. Consider this before thinking about using this company. read full review »

My finance and i recently bought a 18'x4' intex pool from target in west does moines, iowa, on 6/24/07, for $500.00. Last week the pump stopped working. I called the 800#for maintenance. They said since i lost my receipt i needed to go to my bank and get a copy of the check we used. Then to fax it to 310-549-0330. Which i did. I called today to see when to expect the new pump because it was under warranty, and the female informed me i wasn't even in the records. She was very nasty with me. I tried to talk to her nicely and she... read full review »

I hired Bellew Renovations, Inc to put a deck with a roof attached to my house. The total job was estimated out to cost about $25,500. I requested from all the contractors I got estimates from proof on insurance as well as references. He provided me with both. When I hired him the job was to take 3 weeks with 3 payments. The first check when we signed the contract. They started the job on a Wednesday and seemed to be progressing nicely by the end of the week. I gave him the second check when I met with him on Tuesday the previous week. At that... read full review »

The fridge purchased on 14th jan 2007 is having fault parts in the leg and freezer. It was complained to the madurai service center a fortnight back. The same is reminded on daily basis to them. The same is yet to be attended. read full review »

Hello, For the protection of other consumers I would like to comment about PENYAK ROOFING in SOUTH PLAINFIELD NEW JERSEY. This contractor did our roof and it was a nightmare. At first I was very pleased at the very low price I was quoted... almost half the price of other contractors. but I learned there was a reason for this. After the job was completed the roof leaked very badly and we had very bad damage done to the house interior. I called them and they did NOT come back. The cheap price meant nothing because I had to pay another... read full review »

Hi If anyone out there has had problems with ABC Shutters in Miami - Dade, or any other county, please Contact Sheriff Jim Whittacker, he is handling a case against BeBe Numar, or whatever his name is today. Sheriff Whittacker is in Palm Beach County at _Whittakerj AT pbso.org_(mailto:Whittakerj AT pbso.org) . Thanks, Harriet Rothstein. read full review »

Bought a tree pruning saw- brought it home, cut off about three branches and small ones at that- it fell apart, repaired it myself [7miles to Can Tire and no service there anyway]- back to work and it fell apart again in a different place- all this in the space of 2 hrs.- Will have to fix it again myself as the store has only 16 yr kids and the odd bored housewife working there- no real technical talent [I hold a couple of valid journeyman trades tickets and have a more than full shop]. The problem is that over and above the 50 bucks it cost... read full review »

D'Amico Termite and Pest Control, Inc. is located in Manasquan, NJ, and is run by James D'Amico. They have other locations listed (Wall, Ocean, Manasquan, and Brick, to name a few), but Manasquan is the latest location of the "operation". Phone numbers currently listed are 1-800-411-0335, 1-732-616-6201, and 1-732-222-1017. They don't just do termite and pest control. They do crawl space clean out, vapor barrier installation, and install crawl space / foundation vents. The problem is, they don't do it very... read full review »

I purchased a very expensive washer and dryer a few years ago that was h an energy star. After I bout it they pulled it form the market and I found out they had been receiving many complaints about the product prior to the model I purchased. I bought a multi year service agreement and within the first 2 years Sears came to my apt. 5/6 times to clean out my washer/ dryer or fiddle around with it to make it work. (Note each time I called I had to wait 1-2 weeks to receive service and had to use a laundrymat to clean my clothes). Since Sear... read full review »

Recently I unfortunately purchased some windows from Champion Windows out of Albany, NY. My wife and I stopped by their showroom (very impressive) and spoke with a representative who took us through a series of testing booths & demonstrations. The presentation was quite impressive, showing how their window incorporated special glass and frame structures that really seemed superior to everything else that we had seen. They had chilling mist containers, and UV testers that compared their product against the competitors. I went home that... read full review »

Just thought to share our bad experience with Spa de Soleil. My wife had ordered the sauna shower spa equipment from this vendor last year. It's supposed to have both the regular shower and steam function. After we had this unit assembled together by a professional, we were told that the unit only has the shower mode and not both. To make long story short, this vendor blamed that my wife ordered that particular model. It makes absolutely no sense to spend couple grands just for the regular shower unit, where we can purchase it at... read full review »

I purchased a water purifier machine from Eureka Forbes, Aquagaurd Reviva RO, in the first quarter of 2006 in Varanasi city. The sales personal Mr. Pradeep Rai came to my home to sale the product and installed it. During one year of warrantee period he came several times to check the performance of machine. So we were quite satisfied with the service. But on July 6, 2007 after almost one year he came and suggested me to make a service contract for one year in RS.1600/- which covers free service and damages if any. So I agreed and gave him the... read full review »

Here is a letter I sent earlier this year about my crappy Jenn-Air mixer. I got zero response from these jokers at Whirlpool/Maytag/Jenn-Air. Never, never again will I buy any product from this pathetic American company, which makes Whirlpool, Maytag, Jenn-Air, Amana, Kitchen Aid products. It's unfortunate when American companies seem to go out of their way to alienate their customers, driving them to buy overseas products. April 6, 2007 Jeff M. Fettig Chairman and Chief Executive Officer Whirlpool Corp. 2000 N... read full review »

Purchased Kenstar m/w a higher end product from a reputed indian company. But their services and support is really disgusting. No body knows where to contact for what. My details bought the unit on 19/10/2007 from TMC hyderabad. Was promised for a live demo and cooking of recipe at my place. Requested the same in 12/06 and then 03/07 but no body turned up. Reason given chefs are busy. Moved to mumbai trying for last four months to understand the idiot box functioning but of no use and nobody is listening. Called TMC seems they are also... read full review »

Paid for new rubber roof with warranty. Roof was leaking after 6 weeks. To make a long story short he would not stand by his warranty and told me to take him to court. I DID, he never showed and I was awarded$2200. After three years I am still waiting for my money. The shotty roof job caused damage to the drywall and ruined my carpets, not to mention the plywood on the roof that had to be completely removed. What a nightmare especially for a single parent of three working hard just to make the mortgage payments. BEWARE! read full review »

I purchased a new Maytag washer and dryer in 2002. I bought Maytag because of the trust I had in quality appliances. According to your advertisements, Matags need very little if not no repairs. My washer and dryer have both been REPAIRED TWICE IN THE PAST 5 YEARS. I am very disappointed in the quality of these products. The washer and dryer we purchased in 1982 lasted us 20 years and were still working when I wanted updated models. I WISH I COULD HAVE MY OLD ONES BACK! IN 1980 AND DECADES BEFORE, TECHNOLOGY WAS AVAILABLE TO MAKE... read full review »

We already using 1 cylinder of HP in Soundarya Agencies, Agrahara Dasarahalli, Magadi Main Road, Bangalore - 79. Karnakata. Last 3 years back we have applied for 1 more new cylinder connection but till now there is no any sound from Soudarya Agencies. Even all the people who are working in Soudarya agencies they are misguiding & they are shouting rudely on customers. They are not ready to listen customers feedbacks. read full review »

Painting and power washing service serving Bucks County, PA and likely Philadelphia Tri State area. Contracted for painting job. Agreed to payments in 3rds. Price was very good, but not dirt cheap that you'd worry you get what you paid for. Dave, whom I understand to be the owner was very personable, offered references on current jobs in progress. They started work right away. Each time Dave showed up for payment unannounced. Last time I was home alone and did not want to withhold payment. So I made last payment before job wa... read full review »

Petals 1035 Fred White Rd. Portland, TN 37148 I ordered a figurine the 1st of February and by the middle of March had not received the item. After inquiring twice to customer service via the telephone and also emailing through the web-site and not getting any answers I wrote a letter to Mr. Chris Toppings, President, asking if he could expedite the order. No response!! In April I finally received the very broken figurine and returned it promptly with a delivery confirmation receipt. It was received by Petals on April 16, 2007 @9:48... read full review »