CATEGORY: Home & Garden
Rainsoft / Water Treatment Systems
When my wife and I originally bought this system, we were adamant about the fact that we didn't want this account to be like a credit card. We were assured by the sales rep that it was a fixed rate and not an open-ended credit account. An open-ended credit card account is the biggest rip-off going, and we both new that based on past experiences so therefore we wanted no part of it. Unfortunately, we were both lied to and find ourselves paying this bill off by utilizing another credit card with lower interest. read full review »
Kenstar - Grinding Machine
We are having a problem with removing the blade of the wet grinding machine. Can someone let us know of the service center in Bangalore who we can reach to.
Thanks
Mathai read full review »
Maytag / Neptune Top Loader
Purchased a Maytag Top Loader model # FAV6800AWW serial # 11509522Ej In Aug 2004, Have had 8 service calls for this machine . Luckily I Purchased a extended Warranty from Maytag Dependability Plus (what a Joke) . It is pretty frustrating when you call and must wait 2 -3 days for someone to call you to tell you that they can schedule the repairman to come in 2 weeks. I have had 2 Mother Boards replaced and numerous left and right cover locks. Now I have been getting a Lr message rotor locked. I thought I had purchase a Lemon but after reading... read full review »
Everyday Furnishings / EverydayFurnishings.com
Everyday Furnishings / Online Furniture
www.everydayfurnishings.com
Everyday Furnishings, 545 8th Ave., New York, NY 10018.
On May 22, 2007, I purchased through an operator a bed which was to be delivered within 6 to 8 weeks. My credit card was immediately billed and I have yet to receive the bed or get an accurate information via customer service. The following is a record of communication.
Called on 7JUL07: Bed will be shipped on 30JUL07... Delivery company will call you to set up time.
Called on 7AUG07: Was asked if... read full review »
Futons Store (Gatelys Family of Stores)
I order a futon from this company on Sept 6th and received a confirmation email from them. The original order stated delivery was estimated between Sept 11-15. I have been unable to contact them via email or phone (voice mail box is full). Don't order anything from them. Their customer service is nonexistent. read full review »
Bell South security /Protection One
I signed with Bellsouth/Protection One in August of 2006 and paid an install of $149 and agreed to $29.95/month. Our business lease is up in December of 2007. When we called to cancel, we were told this is a 5 year agreement! Who signs a 5 year agreement? Who pays for an install on a 5 year lease? Bottom line, the salesman had me signing papers and NEVER explained it was a 5 year agreement. I would NEVER have used them. BE CAREFUL WITH THIS COMPANY! read full review »
First Line by G. E.
There have been numerous complaints made on our neighborhood email group about a young man going door to door telling people that his company will be coming out in several months to "make upgrades" to our security systems. He says that with our present system anybody can cut the phone lines and break in without police being contacted by the alarm system. He does not ask if you are interested in having his company's services but declares that they will come. When I asked if I would then be in contract to buy First Line security... read full review »
Sleep Comfort
We purchased a Sleep Number 700 bed from a local Mall store in Charlotte NC. It took 3 weeks to get it delivered, they forgot to take away the old mattress's even though they had to step over them in my drive way and the bed is already leaking after 48 hours. This company does not deserve anyones hard earned money. The so-called customer service department wants to schedule the pick up of my old bed on Oct 13... 19 days after the bed was delivered. Save you money and buy a conventional mattress. Stay away from this company! read full review »
Conn's Appliances - Port Arthur, TX
Conn's Appliances - Highway 365 Port Arthur, TX
www.conns.com
I bought a weed eater with the extended warranty at Conn's and then I took it back because it would not crank. After two weeks my wife called to check on it and the service department said they had not looked at it and it may be another week before they would look at it. I called the store manager and he said he would contact the service manager. The service manager called and said the weed eater needed a carburetor and he had to order one. I went to the store... read full review »
Bob's Discount Furniture - Totowa, NJ
Bob's Discount Furniture
www.mybobs.com
Hello,
I purchased a couch and chaise lounge from Bobs in May at their Totowa, NJ store,and it was delivered on June 6. The cushions are sagging and the material is loose to the extent that there are deep creases in the material. It looks more like three years old then three months old. I called customer service today and I was told a technician is coming out on Sept. 15 to look at it and make an assessment. I was given a three month "free ride" with the payment of the... read full review »
Menards / 10x8 Grizzly Shed
Special Order from Menards for a "pre built" 10x8 Grizzly Shed. Took two weeks for the special order to be delivered. Was told by the lumber specialist "the truck driver will set it were ever you want it". Two weeks went by and on a Saturday here comes the truck "flat bed semi" with my special ordered shed. He could not "put it were I wanted it because he had a "semi"!! Started to unload by hand! The lumber was the worst I had ever seen, BIG knots and warped 4x8 sheets of "treated plywood, 2x4'... read full review »
Sears / Kenmore Elite Trio
I have had a refrigerator for a little over 1 year. We heard humming and the freezer froze along the wall of it. We saw there was a recall for the same problem but they wont fix ours as it isn't the same number. HuMM same problem, n service! We were told that others have called with the problem. Codes coming up ER FF. Then we were told we should have bought the protection. We shouldn't have to for under 2 years, and couldn't afford it anyway.
Can someone please advise what should i do... read full review »
Econo Appliance Service Inc
Econo Appliance Service Inc
San Diego, CA
www.econoappliance.com
I received service from them for my Viking Appliance. While the service was acceptable, the charges were totally unreasonable and I was not able to get any clear answer from the manager how these charges were determined.
I was charged $208.16 for a spark module that sells for ~$65 on line. I was also charged $125 for 20 minutes of labor.
When I called to complain about the excessive costs, I was told that
1. A hospital charges $100 for a pill that costs $1... read full review »
Thermador Dual-Fuel Oven/Range
I paid a couple of thousand dollars for what I thought would be a top-of-the-line appliance by Thermador, and now I'd give anything to get rid of it and replace it. The oven makes so much noise that you want to turn it off asap to restore some peace and quiet. The oven takes a long time to heat up (about 20 or more minutes) and about 5-10 minutes to cool down so that the noisy fan shuts off. The oven heats unevenly, and everything I ever made has to be adjusted for baking time... usually longer. I've complained to the dealer... read full review »
Sears - Craftsman Cordless Tools
Two years ago, I got a set of Craftsman cordless tools from Sears. Recently the battery charger became defective and I tried to buy another one.
After going to 3 different stores (including the parts and repair place) I was told that these tools were no longer supported by Sears and I could not obtain a battery charger. This means that I have a whole box of cordless tools that cannot ever be used again. These tools are only 2 years old for Pete's sake!!!! When I called the 800 number, I was told that the only thing I could do was to... read full review »
Peachtree Windows
I have had my peachtree window and had someone come look at it. It has been leaking around glass for the last few years. I have mold around window. I would never tell anyone to deal with peachtree. No one wants to look or repair peachtree products. Not good. read full review »
Eureka Forbes / Acquaguard Water Purifier
My Acquaguard water purifier is under Annual Maintenance contract.
I am mking complaints to all levels in Eureka forbes at known no. including the local Agent to whom they further sub-letted the contract, nobody seems to be concerned to address to the complaint. Last complaint was made on 20-09-2007 at 011-39883333 as the local Agent phone was out of order or did not take the call probably due to their mechanic being on leave, still I informed the mechanic on his mobile phone. The complaint was made at 09.15 in the morning & till 9.00pm on 22-09-2007 no body came to attend the complaint. What a horrible state of affair?
Beware! read full review »
Metro Factory Service
Six weeks ago, Metro Factory Service came to repair my KitchenAid refrigerator. The technician said the problem was a defrost timer, which he replaced. The refrigerator worked for a short time, becoming gradually warmer in recent days. I called Metro Factory Service, only to be told that their first available date was Oct. 9 (nearly 3 weeks from now) and that I would need to pay their $125 starting rate, even though they had done their repair in August. fortunately, I found a local repair person who discovered that Metro Factory had... read full review »
T&S Baptista Home Improvements
T&S Baptista Home Improvements
11 Krystal Lane
Rochester, MA 02770
A copy of email I sent to T&S Baptista Home Improvements:
Dear Tim Baptista:
I am writing you this letter to complain about the work that you did for me at 35 Pine Island Road, Mattapoisett, MA 02379 on or about 12/12/ 2005.
Eventhough I have contacted you numerous times, you have failed to answer me.
The bulkhead replacement door is warped and sagging after only 18 months. You also never reimbursed me for the time and money I spent... read full review »
Eureka Forbes - Aquasure
I have bought aquasure filter 5 months ago and was told that the same will give best quality bacteria and virus free filtered water.
Soon after my installation we saw blackish color suspended particles depositing with filtered water.
As there was no complaint board(online)we thought to contact the service personal one person came after lots of waiting period and tried to solve the problem however the most bottom portion of the filter came out which he promised will be replaced as it was defective product(as told by the representative... read full review »
GT Express
Like others who bought the GT Express cooking appliance, I found myself trapped on an answering system unable to change my order after I had first given my credit card number. I tried to end the cancel the order or reach a representative but it wasn't possible. Customer service was closed on the weekend and didn't answer the phone when I called during the week. Later I was told the product was being sent with more than $40 in shipping and handling fees, totaling $103 (a common amount). They refused to refund the handling fees even... read full review »
www.Mlnet.ca
Please... please... Please... Do not buy from this company!!! They are a rip off!!!Their furniture is rotten, the representatives who work there are clueless and rude. They will lie and deceive you with false promises. I bought an item from them, when i went to pick it up i noticed that a leg was broken. I was going to leave it so they could get me another one that was in perfect condition, but the gentleman managing the department told me that i should go ahead and take it and someone will come the very same week to fix it. After over a year... read full review »
Gately's Shopping Network / Barstoolhouse.com
I ordered barstools from Barstoolhouse.com/Gately's family of stores. They were to be delivered wk of Sept. 18. I tried to call, recording says I called after hours even though it's not, when I tried to leave a message the mailbox is always FULL. I e-mailed then and no response. Unfortunately I read the complaints after I ordered.Even though I used BillMeLater who already paid for the order(they said I'm still obligated to pay them back even if I don't receive the barstools from Barstoolhouse.com) there is no guarantee... read full review »
MG Services - Cincinnati, OH
Wanted to warn people of doing business with mg services of cincinnati ohio. The supposed ceo's name is willie glaspy and he is nothing but a crook.
He came to my home to repair a leak on my dishwasher and basically poked at the door seal seam with his finger for a minute (there were no tools involved nor new parts), claimed it was repaired and demanded his money. He was also overly talkative and friendly which i fear was a tactic to disarm and distract me. I left a message on his answering machine the next morning when i discovered... read full review »
Dirt Devil Vacuum Cleaner
Dirt Devil Vacuum Cleaners
www.dirtdevil.com
Hi, I'm so mad about the service I got from Dirt Devil.
I own Dirt Devil vacuum and the belt broke, so I went directly to dirtdevil.com to order a replacement. On they site they promise to process all orders within 1-2 business days - I have placed my order on August 9 and it was shipped only on August 24!!! and I got it only on August 31. And when I finally got it, I found that they send me wrong size belt - not the one I have ordered!!!
I WAS NOT ABLE TO VACUUM MY CARPETS FOR... read full review »
Premier Renovations & Construction - Bruce Barner
Premier Renovations & Construction - Atlanta, GA
This July (2007) I hired Bruce Barner of Premier Renovations & Constructions, Atlanta, from ServiceMagic website for the renovation of my house. His profile said he was a member of Better Business Bureau and he offered me left over marble from another job at a very low rate and I immediately fell for the fraud.
Even before we had finalized and signed the contract he talked me into giving him $ 4000.00 to order materials. Without bothering to get a permit, for which he had... read full review »
Value City Furniture - Virginia Beach, VA
I have had a horrendous experience shopping with Value City Furniture. The people at the store were just as nice as could be, and several of our pieces have defects, small enough we decided to overlook, but the delivery is ridiculous!
We were first offered two separate days to have our furniture delivered. We declined and said we'd rather wait for the second day, just to have everything delivered at once. They said that was fine.
A few days before the delivery, they called to let us know that one of the items would not be available... read full review »
Pointe Pest Control
Pointe Pest Control
www.pointepestcontrol.com
We had signed up for a pest control service with Pointe Pest Control. It was for multiple applications over a year. The work was to be done inside and out. These guys would just do the out side stating that no one answered the call. When we wanted to cancel they said the following which we were never made aware of:
1. The cancellation will have to be in writing
2. There would be an early cancellation service
3. The contract renews year after year and if you don't cancel... read full review »
Onida Service Center - Bangalore
Onida Microwave
Onida Service Center - Bangalore
www.onida.com
This happened with the Onida service center, Bangalore
I bought a Onida microwave in Dec 2006. It broke down sometime in April 07. The timer just wouldn't shut off and would reset to some high time like 50min all by itself.
I registered a service call on 5-may-07 and they finally changed a component on 28th June (after 8 weeks). The first time I had a chance to use it, I had the same problem again and I reopened the complaint.
It has been 2 months since... read full review »
A&E Factory Service - Richmond, VA
A&E Factory Service - Richmond, VA
www.aefactoryservice.com
My electric dryer started making an electrical frying noise along with a burning smell during a load. We shut the dryer off, and the burning and frying continued, so I had to shut off the breaker immediately to stop the problem and prevent a fire. I called the Whirlpool service line after hours and used the automated system to set up an appt. The A&E technician showed up during the promised time in the morning, told my wife (I was a work) that there was no power and... read full review »
Dover Oil Company
Dover Oil Company
239 Dover Rd
Toms River, NJ 08757
(732) 349-1551
www.doveroilcompany.com
I talked to one of the owners of Dover Oil in South Toms River, NJ and received, what I thought to be a price of pumping out my existing oil from my underground tank and then having them remove the tank and dispose of it.
During this process, they were going to place a new oil tank in the basement and connect it up then pump the remaining oil back into the new tank with a filling of the new tank. I had the other owner Robert... read full review »
Gately's Home Shopping
I recently ordered a kitchen table from Gately's Home Shopping onling. The product did not come on the shipping date given to me. Finally got in touch with customer service, they gave me new dates... no table. So I canceled my order and was told I would receive my money in 7 to 10 days. Its been 2 weeks and they still have now given me my money. DO NOT BUY FROM THIS SITE... read full review »
General Electric / Side-By-Side Refrigerator
In March of 2005 I purchased a $1,250 General Electric side-by-side stainless steel refrigerator and less than three years later it dies! How could this be unless GE is using inferior materials and finds it acceptable to market poorly made products? I had to pay $116.00 to have it repaired. I wrote to the CEO of the company, Jeffrey Immelt and he had one of his underlings call me. They couldn't even leave a toll-free number for me to call them back. This underling of Mr. Immelt expressed no compassion whatsoever. He told me their... read full review »
Sachin Gas Agency of Bharat Petroleum
I am very fed up with this Agency for supply of gas cylinder. They take minimum 20-30 days for supplying of gas cylinder. i checked from other agencies of Indian Oil & Hindustan Petroleum, they deliver the complaint of gas booking within 2-5 days from the date of booking. Four months back about 50 consumers gathered at Sachin Gas Agency- Lajpat Nagar-IV, New Delhi and all had decided and complained against the said agency. This agency is regular in their habit.
Someone advice what to do. read full review »
Futons Store (Gately's Family of Stores)
Two weeks ago we ordered a futon for our son 12yrs old from the futon store a gatelys store. We were charged immediately the full amount and when we tried to check the status over the past two weeks, no one has answered our emails or calls. When you try to leave a message, the box is full. I cannot believe how these people run that business, I will do everything I can to throw these guys under the bus and protect other customers. DO NOT consider this store or any member of "Gately's family" unbelievable rip off. I hope every wing of this "family of stores" goes under. read full review »
Eureka Forbes - Annual Service Contract
My Aqua Guard stopped working and I had to call Eureka Forbes for getting it repaired (since we had bought it from them). They insisted us on signing the annual service contract which we did not do (since we had heard about their poor service and hence this money would go down the drain). After it was repaired, it started giving the same problem within 2 weeks. And now even after calling 4 days regularly, twice a dar persistently, nobody has come to repair it. Their Call Centre employees only know to speak one sentence - We have forwarded your... read full review »
Futon Store / Gately's Family of Stores
I ordered a futon from Futon Stores (Gately's Family of Stores) on 8-15-07. It was supposed to be shipped between 8/22 and 8/25 by UPS Ground. I have never heard anything else from this company. For awhile they took calls, now their mailbox is full and no one is even pretending to answer the phone. I have also left NUMEROUS e-mails. This is obviously an internet scam and I am MAD! read full review »
Plano Roofing
I had an terrible experience with Plano Roofing. Owner is incompetent and does not follow up on complaints. Don't use them! read full review »
Joel's Chimney Sweep Service
Didn't clean the stove well; still smoked after he left. When asked about the quality of the job, he became very angry. He gave poor advice about how hot to run the stove; if his advice were followed, it would create a fire hazard.
This man under charges, and "you get what you pay for." read full review »
American Mattress - Elmhurst, IL / Serta Mattress
Serta mattress purchased from American Mattress Elmhurst Illinois In May of 2006, I purchased a $1,200 Serta mattress and box spring from American Mattress. I had a Serta over 10 years and it was time to replace it, so I purchased another Serta. The bed that was delivered was damaged (the ticking was picked and pulled and looked dirty). While the bed frame was being put together on my hardwood floor, it was dropped and scraped and left a gouge in the floor. I had to call the store and after a few more calls, I did get another mattress (had to... read full review »
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