Bought a grill from Sears two years ago (model #415.16220. The bottom casting has begun to warp. It is bowing out slightly at the front end of the casting. As a result of the warped bottom casting, the vaporizer tents which diffuses the flames no longer fit on the inside of the grill. The warranty states that the top and bottom castings have a lifetime warranty. After speaking to three customer service reps and getting the runaround, they are not honoring their own warranty. Their solution is to send a tech out at my expense to tell me what I... read full review »

Letter that I sent to their customer service dpartment: To Whom It May Concern: This letter is in reference to a telephone conversation I just had with one of your local affiliate office employees here in the Sierra Vista office - Citizens Transfer & Storage, 467 Kayetan Drive, Sierra Vista, AZ 85635 - who was very curt and unconcerned with my issue. Customer courtesy goes a long way in business, especially when consumers are searching for an establishment who will return their loyalty. The female dispatcher made a promise that... read full review »

i bought a 20.00 minute card, the card i would recieve 3000 night and weekend minutes i loaded the money on my phone, the 20.00 dollars went on te phone, but i never got my3000 night and weekend minutes. read full review »

I purchased an expensive patio set that was manufactured with a flaw and failed prematurely. The store told me I should take the furniture into the house when it rains and when it gets cold. The tubular frame filled with water from rain, froze and burst. The customer service was non-responsive and finally called with the above inane response. I am appealing with corporate and will take them to small claims court. Welcome help from anyone. read full review »

So my gas dryer had no heat on 6/5/2008 and I called Allen & Sons Appliance Repair in Canoga Park, California and was told they could come look at it for free and if I didn't want them to fix it, the charge would only be $29.99. Here is the catch, if you decide not to have them fix it, they will not tell you what is wrong with your appliance. So needing my dryer repaired in a hurry I had them fix it. Get this, I was charged, $192.89 ($52.11 parts and $140.78 labor & tax) for a fuse and thermostat that I later looked up on the... read full review »

I just got my first bill from Myiproducts imail and I didn't order this product. It came on my AT&T bill and I work for AT&T. I have seen a lot of this where I work and I don't agree with it. I would greatly appreciate it if this company would quit cramming our customers. We are in the business of customer service and a business like this makes it hard on us when we get blamed and have to clean up their mess. Remove this from my AT&T 05-27 bill. read full review »

I could not believe that COX Cable is actually charging customers $29.00 to decrease services. I am not asking for more service, but decreasing service! This is like always flying First Class and then when you want a coach seat the airline tells you that you have to pay a penalty if you don't sit in First Class as usual. read full review »

To whom it may concern, I usually use mitchum once the wheather starts to warm up. So as usual I bought it a few weeks ago the new smart solid papaya scent and started breaking out in a rash under my arm. I switched to a different scent thinking it was the papaya. It wasn't the scent at all it was the product itself I now have a full body rash from my neck down to my ankles. I had to get steriod shots. Steriods to take at home, antihistamines, antifungal/hydrocortizone cream, Yeast infection medication all from the doctor not to... read full review »

On October 4, 2007 I purchased a Craftsman Lawnmower from Sears/Oxmoor Center. This was a returned and refurbished mower but I was assured by the sales person that the quality and warranties were the same as a new mower. I also purchased the extended warranty at that time. Because the mowing season was over when I made the purchase I had no occasion to use the mower until the spring of 2008 by which time the 90 day return policy had expired. The first time I mowed the mower veered left and right and you could not mow in straight line ( I... read full review »

Here is the site i received about winning a some of money from Microsoft, and wanted you to know it is beeing sent out. I belive its a scam and appreciate anything you can do to help me, my last email was sent in error this is the one i wanted to send, thank you, R. Klassen Microsoft Promotion 20 Craven Park, Harlesden London NW10 United Kingdom. Microsoft Promotion 20 Craven Park, Harlesden London NW 10, UK Ref: UKP/3756/08 Batch: 2243511PW Dear WINNER!! The prestigious Microsoft has set... read full review »

I have received a letter from Microsoft, saying i won a huge amount of money, for the UK asking me for my detials and saying it is Microsoft, i will try and copy and paste it to you. OUR REFERENCE:/07845/NL FINAL NOTIFICATION With respect to the above reference number, be informed for the last time that i want to list you as a beneficiary to a total sum of US?10, 500.000 (Ten Million, Five Hundred Thousand GBP) in the codicil and last testament of a deceased client.(Name now withheld since we have sent several... read full review »

"www.hidebehind.com" asks you to sign up with a credit card *just* to verify age then after signing up if you click on any link *anywhere* whatsoever they hit you with unauthorized charges via "pay-webjtcharge" to your credit card. i had two months in a row $39.85. i did a security closing of my credit card and called the number to demand reversal of the charges. i was told the charges have been reversed but, since i did this just today i don't know yet if i was successful read full review »

My wife ordered the H2O Steam Cleaner on Sunday, June 1 after seeing the product advertised on television by calling 1-800-581-8085 . After completing the order she decided she did not want the product and called back within one hour of placing the order. She was told that she could not cancel the order on Sunday because she would have to contact Customer Service at 1-775-412-8017 and that they were only open Monday through Friday. I called Customer Service on my wife's behalf on Monday and spoke to "Shirley", explaining that... read full review »

reliance phone call from US to India call is not connected, it takes time to connect, after a long time the call is connected, please try to rectify this problem. thanks. read full review »

I bought a truck through Tallahassee Dodge in 04 they stuck me with regional accpt corp insurance was force placed on my account I did not have what they required which comp & collision I had coverage 22, 000 was added to my account I had enough of these *** I got so steamed & went to the Department of Banking & Finance (State Office) & had a meeting with a state officer My account is now being reviewed by the state department of financing I got a case number & things are being reviewed I might get somewhere It is very hard... read full review »

This is a regular theme with Safeway. For starters some twenty years ago we got pregnant and my woman she worked full time and went to school regularly and commutes upwards of an hour at a time. I worked in town so I did the food shopping. I was continually harassed about anything that came to mind by the employees and security. Car, clothes, just anything. Taunted with school children words that I would expect from a sixth grader. for instance 'you the woman in the house, is he a she... huh huh huh...' One time I worked late... read full review »

I should have known better. My story is almost a carbon copy of everyone else's only with a little more 'fun' attached to it. I paid Courtland almost $10k over the two to three years I thought he was doing something for it. I found it strange when he would call me in a panic on a Saturday afternoon to tell me I needed to wire him another $200 right away. What does a label who I just sent thousands to need me to send them $200 for? To make matters worse, his studio guy, Dave Morse, was moving to Nashville so I decided to move my... read full review »

Beware if you are considering working for these people...they promise the moon and the pay...but when you ask for what was promised they let you go...are they offering to pay your cobra for the first 3 months...see what happens when you ask for the money. They treat their drivers like dogs. And their service is the worst in the industry. Now they think by bringing in class A people from Jevic that will improve their reputation. Customers know they stink. Their equipment is old. Their facilities are old. They treat their employees like they do... read full review »

The employees of big bazzar is being harassed by dharmendra the new store manager of coimbatore. He is treating others like slaves and not allowing them to go home. read full review »

Please never use sify services.They are cheaters, frauds and sooo on.Anybody from Shalimar Bagh Delhi please never take the connections from Sify service provider, Shalimar Bagh who's owner is Kamal (in BH-Block, Shalimar Bagh). I'll not even recommend SIFY BROADBAND to any of my enemy. Please be careful before taking the connections from Sify. Regards, Manish. read full review »

I am posting the complaint letter I just sent to Verizon Wireless: Dear Customer Service or "Higher" supervisor, 06/04/2008. I had a terrible experience with your company and customer service yesterday. I have been in the customer service field before and by just being who I am, (fair, honest, good to people, logical...) it has made me more aware when others really drop the ball. The call started by me explaining how my cell phone was defective, and how I had already made several calls to them and during transferring me to... read full review »

Started on 2/6/2008 just wanted to Add a fax line, that's all??? Said would cost approx $62.xx monthly fee would be $13.75 + tax. The first technician came on 2/6/2008 worthless, totally. Did not want to install the fax line on the 2nd floor where the customer wanted it, said cannot? Insisted has to go in the basement where there is already an existing line just move it over to middle of the room out of the corner of the basement. After two months still not working correctly. The fax line # is (314)-664-1343. When faxed docs out... read full review »

I had switched my broadband plan from 512 kbps to 1Mbps. Right from day one I was not able to connect to the speed which I am supposed to. I get connected to the speed of 650-750 kbps. I had called their customer service multiple times (More than 30 times literally) still this issue has not been solved. I spoke to their escalation officer Ms. Kavitha (044-42101724 ) all she says is that its the correct speed which I getting connected to. Bullshit!!! They are trying to ripoff the subscribers!! Any idiot would know that the broadband should get... read full review »

I do not like Charters Service! CSR's never know what they are talking about. read full review »

I ordered flowers through ProFlowers to be delivered that evening with a shipping charge of about 20.00. I get a call the next day saying the flowers were never delivered; they would send a letter apologizing along with an upgrade. The next day I call to try to get a refund for the same day shipping I paid for. I found the flowers were never delivered because the florist needs gas money? They told me they would give me 10 percent back? Horrible Service- This was for a women who just lost her husband; so sad. I warn anyone who needs flowers to actually arrive! I will never use ProFlowers again. read full review »

Just thought I'd share what just happened to me... To whom it may concern; I am writing in regard to a shipment I just received. I received as a gift a Williams Sonoma paperback cookbook from a dear friend. While I would otherwise like the cookbook, the manner in which it arrived was APPALLING! The paperback cookbook was maybe 9X9X1, but it came in a HUGE box (that was 15X15X15) which was FILLED with packing material. I happen to be in the catalog business, I own one, and I have NEVER seen so much waste. I can... read full review »

On 4/18/2008 i orderd the Therapeutic Memory Scuffs in the ammount of $ 15.47. As of 6/4/2008 the Slippers have never been received. Carl A Blystone read full review »

See below for details: Complaint began with the base of the frying pan noticeably scratching (due to poor etching of brand name)our glass top stove; the company has wasted our time, money and is not compensating for damages that occurred by using their product. Poor customer service and another company out to make a quick buck!! Hello Brent, It is May 12th and I can only assume that your organization is not addressing my concerns. If this is not the case please respond. Otherwise I will take another course of action. Thank... read full review »

sold a seat said it would be great for long distance rideing got sores from it want money back or a suitable replacement not satisfided read full review »

Mr. Rubino does not respond to requests for service once he has your money. Paperwork advertises Lifetime warranty on materials and 5 years on labor. Do not believe this. Extremely poor workmanship and once he has all of your money, and you need service on the product he intalled, forget it, he will not call you back. His bathroom products were installed incorrectly, this caused flooding/damage to the ceiling underneath the bathroom, Mr. Rubino from PERFECT BATH AND SHOWER in NJ never called me back to correct this. read full review »

Note: Addendum to the first complaint filed Correction to the business address and the zip code and date of initial experience. On May 9, 2008, I took a 36x36 custom portrait of The Delfonics to Michelle's Photo's in order to have it restored. The person in charge name is Mike. He told me that he could restore the photo, but he would have to take it to another printer on "B" & Huntington Ave. (in the Northeast) to have it printed there because they had a machine large enough to print the picture. He charged me $25.00... read full review »

On 9/8/06 I purchased a 1 yr international voip plan from quantumtone.com. After ten days of no service, on 9/23/06 I canceled my service with quantumtone. And on 9/24/06 I received confirmation of my cancellation of service from a customer representative, Tofe. After several weeks from not hearing from quantumtone I was able to contact Kris Parvez of quantumtone, he provided a return address and assurance I would receive a refund. On 10/12/06, I returned the merchandise & confirmed delivery. Once again after several weeks and no... read full review »

I got a Vonage phone in 2/2008. I was not told that it would be a monthly trial period. I thought that if you signed up it was just like any other phone. Well I had lots of problems with the service. No one could ever hear me. The service was so choppy and I was trying to work from home. In May, I switched to my cable company for a phone. Vonage charged me $114.89 for my last month bill. I was charged outrageous disconnection fees and I was charged for the Vonage phone adapter (which you have to pay for when you sign up). I told the Rep on the... read full review »

The company is a scam. Their contract states that "UNDER THE LAW YOU HAVE THE RIGHT TO PAY IN ADVANCE THE FULL AMOUNT DUE AND UNDER CERTAIN CIRCUMSTANCES TO OBTAIN A PARTIAL REFUND OF THE TIME CHARGE" I signed a contract on 4/23/2008 6:00PM and wanted to cancel my contract on 4/23/2008 8:00PM but they are not paying any refund. Though their contract mentions so. I registered complaints with BBB & Attorney General's office and waiting to hear back from them. I was doing some research on this company and came to know they have many lawsuits against them. read full review »

Contracted for Gutters for Less to remove downs puts and gutters. They came charged me 1/3 and only removed gutters. They left the downspouts as well as pieces of metal in the yard. That Saturday someone was injured when stepping on the metal. They refuse to call me back to work this out. They have not returned my calls or letter. They still have my money. read full review »

In the first month of having a new phone number, Zoom-i-Net hit me with 4 fraudulent charges for a long-distance service I did not order. In my mind, that they charged me 4 times in one month for what is described on my bill as a monthly service is clear evidence that these charges are fraudulent. I was able to reach them a couple of times, however. After multiple calls, I have obtained credits for 3 of the 4 charges. But, 6 months later, I am still trying to get the credit for the last charge. They gave me a confirmation number, but I... read full review »

My husband and I purchased our first mattress together from Dormia in July 2005 and paid $2500 in cash for it because it was on sale for July 4th and it was a 25 year warranty, but mainly because it felt comfortable in the store. We were very pleased with it and had told our friends and family members about it. After a year we started to have problems with the mattress sagging in. we both started getting back pains and noticed that we would end up in the middle of the bed at night fighting for each others space. I called the company explaining... read full review »

My problems began with AT&T about 2 months ago. I admit I had gotten behind on the bill due to sickness. But I called them and told them the problem I was having and that I was trying to get it all caught up. I first started calling them to ask them to please remove me from the bundle service and of course I got the run around about that for 2 months. I was told my account had to be paid in full before any changes to the account could be made. So I made a payment of $ 254.00. I called them back that afternoon to change my account. Finally... read full review »

some one took money from my checking account for 30.00 dollars for theft identity i never ordered anything i was told to come to this page file a complaint and i would get my 30.00 dollars refunded cause i didnt order anything could you please help with this problem thanks brenda kennedy read full review »