After dealing with SWISS AIRLINES...I WILL NEVER USE THEM AGAIN!! I have booked 3 tickets on Swiss Airlines (600 uk pounds)to go skiing at the end of March 2010. Unfortunately I have fallen and snapped my achilles tendon and it is IMPOSSIBLE for me to fly as my leg is in a cast. As a result, my family's entire skiing holday has been cancelled. Although I did book non refundable tickets, I have advised them of my demise ( I can supply a medical certificate) and asked if it is possible to see the human side here and refund me my monie... read full review »

In 2005 I booked and paid for a self drive holiday that was supposed to occur from the 7th September to the 21st September 2005. "Sarah" was very helpful up until all the payment was received and then I never received any further correspondence in spite of trying to reach them. Somehow I came across a phone no 6049265580, but when I rang it the other person was very surprised that I had it and denied any knowledge of the company. I also learned that they operated under numerous names including "Canada and Alaska Tours" which i... read full review »

answered a question on a Spanish radio station, i called and told me that i won a travel expense, but i had to pay $300.00, well i paid and i NEVER RECEIVED NOTHING AFTER THAT, the very next day 1/20/10 i tried calling and i kept getting transfered to various differnt rep and i jusst would begin to tell them that i wanted to cancel and than right away i would get cut off and transferred. i had 48 hrs to cancel and i tried ..but like i mentioned i kept getting cutt off read full review »

I am having an absolute nightmare dealing with the company netflights and i would not recommend using them. My partner and i booked a flight for me to return to New Zealand and when the confirmation email came through it was not the flights we had originally put in our basket. I am a teacher so can only travel in the holiday period so clearly would not choose dates otherwise. After contacting the airline as soon as they opened (not even 12 hour), i was to learn that they had already taken the money from my account and the only response they... read full review »

I purchased a airline ticket on november 09, it was cancelled by Rovia which i did not ask to do.I has been over 3 months now and i can't get my refund, i have been talking to rovia alot but it seems no one cares.DONT BOOK ANYTHING FROM ROVIA read full review »

Virgina (Ginger) George-Roden was the most ditsy, rude almost beyond rude stewart on this flight I have ever in 54 years have ever known. This lady was literely talking about the passengers after everyone she served. Example someoe would ask for water and she would come back and say "get your ow F;in water ad then aother passenger would laugh. Well after 2 hours of that crap I was fumed. I hope one day they set her up to hear all of of the terrible thigs she says. She even said a few racist things at times. I mea this lady was nuts. She... read full review »

I booked a vacation package for 896$ for four persons. I was suppose to recieve a comfirmation email with information regaurding the vacation. I never recieved the email. I then began calling them when I noticed the money was charged to my Visa. When I called I got many different responses; " the supervisor is in the bathroom, I will email it again mame, I don't know why your not getting it, and twice I was disconnected. I also asked for the man who sold me my package, Mark Morton, employee number 707, with the ext. of 306, and the... read full review »

I stayed at this establishment on 2/13/2010 to celebrate Valentines Day. With-in the rooms I had rose petals, candles and incense. There are no-smoking signs posted all around the facility and consequence information if there was smoking in the room. So by knowing this information my mindset already is who has $250 to waste so I wouldn't even take the risk. There was apparently ashes and a cigar found in the rooms ice bucket. There were only two individuals in the room the whole night (we arrived @ midnight). Initially I wa... read full review »

My name is Alex Sabogne. I purchase a deal from Westgate Resorts back in February. It cost me about 5000 dollars to get into this membership (8weeks) with your resort plus a leisure time passport membership. After finally paying my last monthly payment, I received a welcome letter from your company and a leisure time passport number that entitles me to go anywhere in the world at a DISCONTED RATE. Well, to my surprise, I went to your website and looked to see how many resorts you have and where can I spend time with my family to find... read full review »

We rented from Car Hire UK and found they had the best complaints resolution services and gave us a goodwill gesture of £20.00 off our next rental and a free upgrade, if you have a complaint email, George Henderson in the customer care team he is really helpful. You can write to www.car-hire-uk.com Car Hire UK 165 Masons hill Bromley Kent BR2 9HW 0870 9222839 read full review »

there is a £10 per month unauthorised deduction taken from my flexicard debit account for some time which i want stopped . please help read full review »

Dear Sir, Subject:- One of my worst experience with Jet Airways I undersigned Mr. Ashok Parab ( 56 yrs. ) is an Mechanical Engineer having 34 yrs. Experience in plastic industries and consultant to Plastic Industries in India. I am traveling frequently to most of the clients in India for mainly trouble shooting. I am common medium grade income person but very loyal to my sincere work and to my family ( wife and 16 yrs son ). As I went to Hyderabad for solving 4-5 month long pending problem with one of the client. After working very... read full review »

Stormy Point Village is a bunch of lyers and cheats they will rot in hell for there sins, Stormy Point Village will tell you whatever you need to make the sale but after they wont ever return your call, stay away fro Stormy Point Village and Summerwinds or Festiva they are all the same read full review »

I booked a room at this establishment for Saturday February 13th for a 1 night stay, today February 12th 2010. I noticed that there was a 48 hour cancellation policy listed on the website. Unfortunately a financial emergency arose and I realized that I wouldn't be able to afford the trip. I tried to cancel the reservation 1 hour after it was placed on travelhero.com which is the website this hotel utilizes. Travelhero.com stated that the confirmation number would need to be obtained by the hotel since it was within the 48 hour... read full review »

Dear Sir/Madam, Recently, I have met a very unfair incidence on my air-flight travelling. The thing is that I have tried to change my flight schedule for a air-flight I suppose to take on mid-March 2010. I have called the travel agency to change the schedule more than a month before the flight time; and I was not purchasing one of those cheap airline ticket. But, according to them, by changing the flight-time, all my ticket payment will be forfeited, and I have no choice but to cancel my travel with them. However, I found it... read full review »

I have been a member for a number of years, but do not reside in south Africa anymore and therefore have no need for the product anymore. My family have left the country with me and I can therefore not transfer the product to them either. I have requested that the product be cancelled. My product has been fully paid for 2009 - I didn't even use my last benefits because we had left. They have refused my cancellation and relied on this clause: We draw your attention to the Certificate of Purchase, Point 16 which states: "I understand... read full review »

this my storng complaint to thai airways that by having a confirm booking airline off load to me.just because they had over booking.because of thai airways i couldnot reach on my business appointment.and their for genuniely may i have loss of more than bhat 3, 500, 000.i want to know who will de responsible for this?i know when we make such complaint their no feedback.their has to be such solution of this.i am writing my details.i had confirm booking of TG:303 AND THEY move me to bangkok airways pg0701 on 15th of feb. i am droping my e.mail to get reward of my complaint. [email protected] read full review »

Never have i seen this kind of scam. After phone calls to myshopperdiscount to discontinue the service that i did not request, and yet they continue to bill me for it. Someone should start a class action suit against this kind of fraud. The management and personnel as well should have to pay for this type of behavior. It would be hard to imagine that an attorney or law firm would not take this case. There all over my t.v. sueing companys for everything imaginable. read full review »

Dear Lucky Winner, Congratulations on emerging as one of our award winners. National Liverwood Lottery offers awards to Lucky owners of selected emails that came out in our Random Draws. You have therefore been approved to go ahead and claim your funds which amounts to £1, 500, 000.00 (One million five hundred thousand Great Britain Pounds). Do contact our payment bank responsible for the transfer of your funds to you. To contact them, make use of the following contact details below: Bank Name: Nation Wide... read full review »

I was traveling from Malaysia on MAS to Tokyo to make a Continental Airline flight to Newark airport. MAS was overbooked and they rerouted me to London to take a British Airways flight to Newark instead. However, because of the incompetent fool at the MAS check in desk who forgot to send in the booking number to BA, the reservation was cancelled by the time I arrived with my daughter. We were delayed in Heathrow airport for 10 hours while transfer desk struggled to find us a flight out during the Christmas season. On the way back from... read full review »

As others wrote, we were approached in the Cancun airport by a ID carrying rep. working out of the Information Booth. For my $40 US they gave me a chance for "discount tours" at Xel-ha and snorkeling if I went on a 90 min. presentation. Long story short, it was 8 hours long, we had to ask for food as we skipped breakfast at our all inclusive. These people will not take "No" for an answer and ply you with alcohol to wear you down. They will promise you all sort of things "Yacht Ride" "Mexican Fiesta" things which... read full review »

Jeremy Brayfield was appointed by his mommy (president of Silverleaf) to be vice president of the comany inhouse division. This is the biggest joke within Silverleaf. He is the most incompetent immature person and certainly incapable of being taken seriously. The entire company laughs at him but what can they do because his mommy put him there. Even David O'Connor insults him to other employees in the company. Silverleaf is going down hill fast. It is hard to be a credible company when Jeremy Brayfield is teaching illegal and unethical... read full review »

My member ship number is 1567878 Very first free gift certificate is not getting matured even after connecting at customer care services and online registration. my mob. is 9814737969. Sorry to say that this company has very poor customer care services. read full review »

Grand Sukhumvit (ex Sofitel) managed by Accor Accor and AdvantagePlus they always find new ways to cheat the customers. Last experience: they don't charge you as usual and every where in local currency. So on friday, 5th february. In the ex Sofotel managed Grand Sukhumvit they charged my Visa Lufthansa Gold Card not in Thaibaht sondern directly in Swiss Francs at a Change from 29 instead of 31. Using the AdcanatgePlus card in 1 from 3 case you will get troubles to get the menber discount. And most of the Accor Thailand Hotel... read full review »

I rented a vacation condominium from November 10-12, 2009 on the Corpus Christi bay through the website "txcv.com". The company's name is "Texas Coastal Vacations". The condominium looked exactly as advertised. However, anytime any water was run there was an overpowering smell of sewage. I asked some people that were staying in the same complex about the issue and they acknowledged that there were a group of condominiums that had some serious issues with the smell and hygenie of the water. When I discussed the... read full review »

had my magazines and books thrown in the trash without my permission. Were more than 10 magazines and a book. I complained for two days at the front desk and nothing was resolved, no satisfaction or compensation was offered. On leaving, SURPRISE: The amount of the hotel appeared in 31 films during the period of 8 (eight) days, ie 4 films per day. I checked with my daughters, minors what they had done and was told that only linked to a TV and, without pressing the buy button, movies and attractions available. I talked to the manager, thinking... read full review »

I think it is wrong to upload a picture of cabin crew (and not a pilot) attempting to fly a plane. The picture might be in jest however the implication behind it to customers is far reaching. I want to know I am safe when I fly and not cabin crew who have not formally studied aviation and got a license to fly are behind the controls in a plane.(Wear the correct uniform or the hat or blazer etc) It is not a cool picture! instead it makes me resolve not to fly Emirates again. It is not appropriate to post it in a public domain. It i... read full review »

My wife agreed to purchase a vacation package from Palapa Worldview Travel Service AKA travelexperienceseekers.com for roughly $1900 USD. After doing research and making a few calls to the companies they claim to be affiliated with, I came to the conclusion that this wasn't a legitiment company. I then attempted to contact the company VIA email and with the phone numbers they provided to ask for a refund. All attempts have been to no avail. I've been left with no other options but to file a complaint with the BBB and to do a... read full review »

I have had a charge for the 139.00 on my debit card that was not authorized then when I called and complained they refunded only 125.37 and the very next day same company but by the name TLG*ShoppersAdv 4803 charged my debit card the whole amount of 139.99. After a complaint and threat to call the Bank they said they would only refund 125.37 on the first charge because I had it for a day on my card which was just an excuse. Now they have the next business day without authorization charged my debit card again for the full amount. I am filing a... read full review »

DO NOT buy certificates from PTS Travel. It is a SCAM, a rip-off! My friend and I bought the $99 Deluxe Cruise Vacation Passport that's supposed to be good for two people. They claim you'll only have to pay $29 - $129 per person in taxes and fees, depending on the cruise selected. They require you to fill out a form online, then they mail you another form to fill out, then you get another form to fill out by mail... so that 3 forms that expire if not completed before a certain date. When you finally get the letter with... read full review »

i talal elshoura wish to place a formal complaint. on sunday 6/2/10. i got on the flight 924 cairo to dubai, after i arrived @ dubai the flight was delayed due to airport bus that was going around for at least 25 minutes the bus driver was waiting behind a parked veicle at least 5 minutes then decided to drive off. which resulted in missing my flight dubai to sydney. i payed $ 2, 640.00 aud i was ment to arrive on sunday night @ sydney airport 2230hrs. when i was in dubai airport i asked for may luagage so i can get my mobile out to get call... read full review »

Since being a member of Flexi-Club, I have learned a little more about THE HIDDEN COSTS and tried to get out, but with great difficulty. I was informed that the value of points are now at R11-40, but cannot even sell it for R5-00 per point. If anyone is interested in buying approx. 3900 points from me please contact me. I really want out of this bad deal! Joey read full review »

hi everyone.under no circumstance send any money to these people.i had exactly the same email from them that pretend is from Malaysia airlines.but if you go to Malaysia airlines web site you can see this ALERT: http://www.malaysiaairlines.com/hq/en/corp/corp/careers/careers.aspx DO NOT SEND ANY MONEY TO THESE BANK ACCOUNTS OR REPLY ANY EMAIL TO THESE PEOPLE!!! IMMIGRATION DEPARTMENT OF MALAYSIA, Headquarters of the Department of Immigration, Malaysia (Ministry of Home Affairs) Level 1-7 (Podium) Block 2G4, Precinct 2... read full review »

Just a heads up to anyone who might be contemplating a stay here. Their website and ads use words like "clean, affordable comfort" and the like. The real facts? This has got to be one of the most filthy, horrid places one could have the misfortune to spend a night in. The carpets are dirty, the bathroom is unfit for humans (a jail bathroom is ten times better), there is mold and grime everywhere. But for an added bonus, the fridge comes with hair. I don't mean just a hair or two, I mean you could have made a wig from the hair... read full review »

sir i pawan kumar travel by yr flight from mumbai to lucknow flight no IT3162 SEAT NO 29A. I WAS NOT AWAR ABOUT UR RULS AND REGULATION .I KEPT SOME GOLD (APPRX 70000RS) IN MY SUTECASE AND HANDED OVER TO UR HANDELAR, (I KEPT THAT GOLD IN A RED BOX ).WHEN I OPEND MY SUTECASE IN MY HOME I FOUND NO GOLD IN MY SUTECASE ONLY RED BOX IS THERE . (ONE NECLES, TWO IN NO EAR RING, ONE DIMOND EAR TOPS, ONE FINGER RING ) . SO SIR PLEASE TAKE NESSARY ACTION, MY ADD-PAWAN KUMAR EAP-4 INS MYSORE C/FMO MUMBAI-400001, MY HOME ADD-HNO 35, GOKUL PURI LAKHIMPUR KHERI (UP)PHN 05872266662, 09451646513, 09833955870 read full review »

I tried to work for Silverleaf in an ethical way but the direction from the top and the pressure they place on you makes any kind of ethical selling impossible. It is impossible to compete with individuals and resorts willing to sell their soul to the devil by cheating, lying and stealing from members. The leaders of this company, David O'Connor, Jeremy Brayfield, & Denny Moore are major con artists that thrive on illegal selling activities. They put on a good show and cover their asses in their memos and paperwork that denounce... read full review »

My flight QF566 from Perth to Sydney was cancelled due to engineering problems. After a couple of half started messages over the PA the instructions were to line up at the Customer Service desk if you did not live in Perth. I lined up as I live in Sydney and after waiting a long time was informed that the option was to take a later flight (leaving at 11.30pm) to Melbourne which would mean travelling all night and arriving in Sydney the next morning. I explained to the attendant that I wished to book another flight the next day as flying... read full review »

If you are a member / owner with IHA. Don't give referrals to them!!! I was given 4 months free membership, but was moved from a good to a bad position on their listing. They never respond on e-mails and there is no telephone number any where to be found. Result: I have no more inquiries! and given them 2 new clients. Can anybody advice me? read full review »

The Smartcard Machines located at Andheri Station - East, always have one or two strangers using the same. It has been noticed they pose as Railway staff or some authority given to them by the Railways. They try to assist and help passengers when there are long queues, but at the sametime it has been found there is some foul play by these people. I have an incidence to quote that last month one of my relatives had a smartcard. One of those strangers try to help her out with her card and book a ticket for her. No doubt they are help passenger... read full review »