The following is a letter I wrote to Pickwick Hotel back in July, 2009 and have never heard back from them on this issue. We made reservations to stay in the Pickwick Hotel in Custer, SD because the directory said the hotel was new, had laundry facilities and we were told that they allowed pets. When we arrived on June 12 we were informed that the hotel had only been opened for 4 weeks, the manager had decided pets were not allowed but they made an exception because we had made prior reservations. The laundry facilities were not operable so we... read full review »

I often go for business trips to Portland, OR. Almost every time I stay at Cabana Motel. I found that hotel to be very convenient for me. But the last time I was there, this time my wife had come along we had the most awful experience.We checked in and headed straight for our room. We entered in, settled down and left because we had to get something to eat. We went out and came back tired. We washed up and were almost about to sleep but were taken aback by what we saw. When we lifted the sheets from the bed there were blood stains on it. We... read full review »

I was a regular at Montavillla when I used to come for business sake. I used o like to go here as it was the most convenient one. The rooms were quite good and clean. I used to always come with my husband. We always got the same room. The last time I came here we did not get the same room because the room which we got was already booked. So we asked them to give us another room. They gave us the room next to it. When we entered the room it was totally messed up. I went to the counter and asked for the manager. I told him what the problem wa... read full review »

My girlfriend and I were completely mislead when we signed up for TAN vacations. At the time that we attended one of their information sessions, we were concerned about the economy and if we would be able to finance this vacation package, if God forbid, either one of us were laid off. We were told flat out by the sales representative that if we need to cancel the vacation package, all we would have to do is simply write a letter to the headquartersexplaining the situation and our contract would be terminated. We were told that we would not be... read full review »

I booked a room for two nights through Expedia. When I arrive at the hotel about 3:00 PM I found out they did not allow pets. On the main page from Expedia there was no mention of the no pets. The hotel said they have had that problem with Expedia in the past. They have refused to refund my money. Expedia won't refund my money because the hotel is claiming it. I should have been able to cancel the reservation, because it was before four or five. Also they should not have to keep the money for two days, at the most just... read full review »

We booked a room at hotel in Brussels on 26th June, the rate was taken on the same day from my credit card, but the hotel didn't get any money and the reservation was cancelled. I wrote a letter of complaint to the contact email address on the website, and I got no answer nor refund. read full review »

I normally stay at the holiday inn prattville al. 2-3 days a week and have for almost 6 months. Needless to say everyone that works the front desk knows my face, if not me by name. I have a special rate of 75.00 per night and was charged 115.15 for thursday night the 27th of august. No One there noticed the mistake until after they had run my credit card AND I NOTICED IT. I am now stuck in prattville with 2.00 because the front desk of this hotel was not paying attention and trying to scam me into paying more than I normally pay. Also... read full review »

Pup-up sides with 3000 dollars as a amount to use on Vacations i Summerbay.resorts. Trickin you to pay a amont to secure your Hollidays.. You are whirled aroud between several names securing you, that there is no risk. I feel rearly tricked and naive...Don´t ever call the number in the pup-up windows. It´s an immoral way to trick money aut of people, and you do not now, what you have got for the money, they very quickley withdraw from your accont. Listen to your inner voice...Nobody will ever give you something for free...it´s cool-cool business. read full review »

I unfortunately had to take time to draft this letter to voice my displeasure over a recent stay at the Lowes Portofino Bay Hotel at Universal Studios. Please keep in mind that this hotel had become one of our fabvorities to stay during our frequent visits to Orlando. We had extended our stay recently to arrive at the hotel on the 15th of August for a 5 night stay for a family get away prior to the start of school. The evening of the 15th at around 11pm, we were startled by a great deal of commotion coming from our neighbors room. We... read full review »

Dear Applicant. Thank you for applying for a job at London Marriott Hotel, Park Lane 140, Park lane London Wlk 7AA United Kingdon. This letter will confirm receipt of your application materials. At this time : We have received a copy of your resume, to be considered further please, the following documents should be forwarded to the Career Department of, London Marriott Hotel. (1) Documentary evidence of your stated Qualifications/ Professional Qualification. A Copy of your International Passport or Driving... read full review »

Dear Sir, I Syed Zafar Ali applied for hong kong visa for me and my family .We applied for our visa through cathay pacific airline solerepresentative Mr tabraiz . We applied two months before our flight and bought the tickets . We started our journey from karachi ( Pakistan ) to Singapore and went to kualalumpur by road . We planed to stay in kl for 15 days and then go to hong kong to see diseny .We extended our stay in kl just to get the visa but we were shocked to hear that there was some delay .All the documents which were required wa... read full review »

I had a trip from Istanbul to Miami, in between I had a connecting flight in Rome on August 25, 09. Both of my luggages were not there when I arrived to Miami, I filed a claim w/ the airlines, next day one of the luggages were found however I am still missing the real one where I had all my suits, shoes, many important personal stuff. I am scheduled to have an engagement ceromony tomorrow night and I have no suit or anything. All the decorations I have purchased etc are also obviusly is not there either. Talking about how to screw someone... read full review »

We stayed 12/31/07-1/02/08. I booked through venere.com. When we checked in the clerk pulled up my name & saw that I had booked through the web-site she asked the other clerk what she needed to do. The clerk answered. I showed her my credit card but asked if I could pay with cash. She said yes & then asked the other clerk how to put that in the computer. She told me my total was $98.??. I showed her my e-mail confirmation because it said the total would be $288 w/o taxes. I wanted to make sure she had us down for two nights & two... read full review »

we went on line to try to find a place to stay for 1 night in Kissimmee, we had time sharing for 1 week which started the day after. My son was playing at the wide world of sports in the national basketball tournement. We booked the knights inn through expedia. I will never use expedia again, the place was a total dump. We could not believe that a company like expedia would have this plac e on their webite. We walked out and could not get our money back but there was no way we could stay there, I'm still in disbelief that expedia can do that to people. read full review »

On Friday, July 3, 2009, my wife and I attended a presentation by The Leisure Group, of 5036 Dr. Phillips Blvd., Suite 256, Orlando, Florida 32819 at Sleep Inn, Punta Gorda, Florida, at 11 am. We were told that for $6000.00, or at least $2500.00, we could join The Leisure Group and we could benefit of great discounts of various travel opportunities i.e. cruise, condominium, hotels and car rentals. After we signed up we tried to contact The Leisure Group, but Saturday was a holiday being the 4th of July. The Leisure Group Company... read full review »

I traveled on TAM airlines to Buenos Aires in end of May, 2009. They could not deliver my bag for one full week. I was on business trip and had no other choice than to buy basic essential clothing and toiletries. I ended up spending US $600. The bag was found and delivered to me on eighth day. I kept asking for the reimbursement for my expenses. But in vain. TAM is absolutely insensitive and puts forward the ridiculous baggage policy. Which offers US $50 if the baggage is not found for 3 days after arrival. Can you believe that? 3 days after... read full review »

In July 2009 I booked a Jetstar flight departing Melbourne at 1pm on 9 November 2009. This time would enable us to disembark from an international flight & have plenty of time to clear customs & immigration, collect baggage etc. jetstar have now changed the flight to 11.35am, which is too tight a connection. I requested a refund & they have refused on the grounds that they can alternatively offer us a 4pm flight, which is 3 hours or less from our original booking. Beware of jetstar - they deliberately offer a large menu of... read full review »

To follow your gut, thanks for your honesty. We too were victims of this travel scam. Anyone who experiences this should immediately contact DELAWARE'S Consumer Fraud and Protection agency at Attorney General Biden's Office (800)-220-5424. You can also go on line to get a complaint form at http://www.attorneygeneral.delaware.gov. Look for the red box marked complaints on the right side of the page. GOOD LUCK! read full review »

I made on line reservations for $90.00 per night based on photos and descriptions of the hotel. When I got there I was very disappointed. The room was filthy & it smelled + I did not feel secure leaving my car in the parking lot none the less staying there with my family due to the people loitering in the parking lot. I explained the situation with the desk clerk and he informed me that there is nothing that he can do about a refund. During all this a woman was checking in with a newspaper coupon for $15.00 less for the same type of room... read full review »

We pre-booked our room over the phone based on impressions we obtained from their web site. The site notes a private beach, a pool in a lush tropical garden, special ambience, signature service, describing the Inn as the "Jewel of the Pacific". Over the phone the rooms were described as being very nice with ocean views. Based on this description we had actually booked out of a very nice and less expensive hotel in Santa Barbara with the intent that we would splurge on our last night in Southern California and stay in the Jewel of the... read full review »

I had made reservations of the hotel using this above mentioned travel agency through internet. I was told many good thing about the booked hotel but I found nothing but dissatisfaction as it was not the way it was told. Once I arrived at the hotel on the day of my reservation my wife and I went to our room. The room was on a smoking floor in which we do not smoke. The TV was not working either. I called the front desk to let them known about the TV. I was told that someone would be up to look at it. After about forty minutes of waiting, I... read full review »

My husband and I stayed at the hotel, that we booked online because it was one of the only hotels available and the picture showed clean rooms and the services provided and the price per night were agreeable to us, also it was within walking distance to the boardwalk and hotel were other family members were staying. Upon arrival the hotel lobby was filthy. The main door was disgusting, the carpet was unclean and the lobby was dimly lit. We checked in and proceeded to our room. The glass door to the entrance of our floor was just as filthy a... read full review »

I would like to share my cent experience with the Suffolk Hall Hotel with others. I recently booked a room for 2 nights at the hotel over the telephone. I was not given any terms and conditions of the booking or told that I would be charged the full amount immediately. 10 days later I canceled my booking. I was told that they would "sort it out" for me. I did not receive any of the £180 back. I called the hotel to ask why and was told that the fund had gone through and it may take a few days. 2 weeks later - still no fund. I wa... read full review »

I am totally disabled and require a service dog. I always carry a letter with me from my Doctor that certifies my dog is a service animal. I approached the front desk on the early evening and stated that I had a reservation. When the girl saw the dog she called the Manager to the desk. He advised me he was the Manager and that the hotel had a strict policy of no pets. I explained that my dog was not a pet - a service animal - and offered to show him medical documentation. He responded that he didn't need to look at any documentation... read full review »

I am a administrative support person for a large hotel. I received a suspicious-looking invoice from this company. Upon presenting it to the controller and director of sales, both said we had never purchased advertising space in anything by that name. The amount of the invoice was $349.50, and it had very few other details. When I called the number on the invoice to request a copy of the signed contract and copy of the advertisement, I received a grainy message stating, Thank you for calling Official Hotel and Resort Guide. Our call i... read full review »

I am not able to understand what the club does? I took membership a few months back. I thought I will save money on travel. I went to Chicago (Michigan Ave) branch to inquire about Disney Vacation package. The lady had no idea if they even sell Disney Packages. She referred me to her boss. The boss said, I can not tell you the price right now, I will email you the details. In about 72 hours of this conversation, I received a quote from her. It was a copy-paste of the quote which I can get from Disneyworld.com Trust me, it was so... read full review »

After 2 months of fighting for a copy of an agreement and proof of what I was paying $799 for, I finally agreed to a lifetime to advertise my timeshare rental in Sept 2008. In December 2008, this company shut down the website, disconnected their phones and vacated their prior location. I had 3 people go to the site and try and rent my property. I never received a phone call about the inquiry and neither did any one else that called. In July of this year, which is when I was supposed to call to extend another year, I found the owner had... read full review »

If you get a call to come listen to an offer for a time share from a company in Pennsylvania selling time shares in Laurel Mountain resort and spa and they offer you money in gas ($300) and a 3 night vacation in any Marriott resort in the country and a 5 piece set of luggage and dinner for 2 at 3 restaurants of your choice from known national chain restaurants… It’s ALL a lie. DON’T GO! The restaurant meal is NOT dinner for 2, it’s $30 towards dinner. The gas which I called to confirm BEFORE I drove 3 hours to... read full review »

We wanted to look at a room before we booked, but the guy at the front desk wouldn't let us see, we booked a room anyways since we needed a hotel near to my aunt's place. We booked a double deluxe suite and on the day we went to check in we were surprised by the size of the room. It was the size of a small bathroom, they managed to fit 2 beds in there with barely any room to move about and they were charging Rs 4000 ( approx ) + taxes. Right then we decided to go get the best room available in the hotel, which is their executive... read full review »

Do not purchase from this company. They tend to jerk customers around and play power games. My full review is here: http://nathanr.ca/business/vacation-booking-from-hell/ read full review »

We were unfortunate enough to not check the reviews thoroughly, when booking UNION SQUARE BACKPACKERS in sanfran USA), upon doing so we saw the horrific reviews, and cancelled our booking within the time, then when we contacted them to check they had received our cancellation and a very very rude person answered the phone(Clearly one of the 3 mentioned in all the bad reviews) I attempted to explain my situation, stating we'd heard nothing back, and asked that if the full cancellation fee would apply, as obviously then we would still take... read full review »

I booked 3 tickets to go to Lebanon, the agent did not write the correct spelling of my first name and my father's first and last name. Now, she is asking me to pay 200$ can for each ticket which is equal to 400$ can to correct the names. Knwoing its thier mistake and do not want to correct it. She took my 3 tickets and promissed that she will correct the names and waited for a week now and wants to make me pay a fee for a mistake they made. I wrote the names on a peace of papper and gave it to them. now, they are blaming me... read full review »

My wife her mother and sister checked in to the Hampton inn on Aug 14 and was told they needed a credit card for damage depoist.(done) The next day they paid for the room in cash and asked for a reciept. They told them to just keep the reciept that was under the door. One week later i noticed my Credit card was charged for the room. I called the Hampton inn and they told me they have no record of cash being paid, they would of gave you a reciept. Well watch out for Shelley people because she puts the cash in her pocket. read full review »

We went to this 90 minute sales pitch. Of course we were skeptical and really only wanted to get the "free stuff." Boy are we glad that we didn't fall into their spell! As others in this forum have mentioned they started out with a price of $9995 and went all the way down to $1895. That should be your first huge flag! Why would anyone invest that kind of money without being able to research the company? I sincerely caution anyone that is going to this sales pitch! If it looks like a duck and quacks like a duck, it's probably a DUCK! read full review »

We checked into the hotel on Friday 14th August 2009. The room we were given was a disgusting excuse for a standard room, which was not only tiny, but also not very clean. When we asked for an upgrade, we were told that it would be impossible as there were no available rooms and the manageress was unavailable until the next day. We were told that a request would be left in the system for an upgrade and if anything became available, we would be informed. Needless to say, we were not. On Monday 17th August 2009, I received a phone call from... read full review »

Would all prospective clients of Oulton Hall Hotel and Restaurant please be aware that the gratuities, 10% added to their account, DO NOT GO TO THE STAFF at the hotel BUT IS KEPT BY THE COMPANY. Since these gratuities are supposed to be optional, please REFUSE to pay them. Of course any client happy with their service can still give gratuities direct to the staff but do not include them in the hotel payment. read full review »

OneNation Tour is a leading travel agency and tour operator in Turkey with more than seven years of professional travel service. Because of our dedication and commitment to your needs, we are able to offer you better quality of service at lower prices than other operators. We provide hundreds of elaborately pre-designed Turkey tour packages, and we also provide customized travel service that is organized according to your specific needs and requirements.Our tours are professionally guided, intimate, and safe. Private Istanbul Tours FOR... read full review »

Nosotros sólo necesitamos una cuerda y un árbol con una rama grande y firme read full review »

This hotel is located in Oklahoma City, OK. It was the worst hotel that I have ever stayed at. For starters, the room had no toilet tissue since the property had depleted its supply. No housekeeping provided unless you staty a week, meaning you have to take out the trash yourself or leave it in the room. They would not provide clean towels again only if you stay a week. By far the worst hotel ever. read full review »