I purchased an ASUS eee 1000H netbook while on holiday in Singapore in Dec. 2008. I live in New Zealand. In July 2009 the plastic plug fixture for the USB port came out when I unplugged a USB connected mouse. The ASUS service centre in Auckland refuses to repair the port under warranty (1 year). The centre in Singapore refuses to accept the netbook for repair if I send it to them. Avoid this company. This is my first experience with a third rate company such as ASUS, and last. Stick with Lenovo, HP, or HP/Compaq. For 2nd tier companies go... read full review »

There is a very rude customer service officer by the name of Andrew Lee from China Taiping Insurance (Singapore) who is so damn rude! A motor insurance quote I had requested for was rejected through email, so I called in to make an enquiry. I asked him what it meant by 'abstained from quotation'. He replied, "company don't want lor." I was taken aback by the rude answer and his really harsh tone. I asked further, "Is there any reason why?" He replied with much frustration, "(China Taiping... read full review »

Dear sir / madam, I had bought a HTC touch VIVA mobile from STATR ONE MOBILE shop on 04-10-2009 AT SLIM LIM SQUARE MALL(Electronic mall) invoice no: 109501. I checked out in the internet and came to know that one of your sales person overpriced the mobile and diverted my attention to buy this mobile, when I intended to buy HTC touch 3G mobile. The actual cost of the mobile should be around SGD 350-360, but she was said SGD 500 as the best price and speed up quality feature of the mobile and... read full review »

GRANTON MARKETING 1. they don't have a company website. 2. they pay by commission. 3. they do not sign a contract with you. 4. require you to tell customers stuff that are not correct. i was suppose to sell this 'wellness village' granton card, which customers need to pay $29.90 for the card which entitles them to one free facial trial. i was told to tell them that it is their signature intensive facial which they will be providing for free. i was actually convinced by myself so i actually bought one and... read full review »

So here is the truth about all these GREAT FX companies - THEY WANT YOU TO LOSE. YES..yes...they want you to lose. My money is stuck with two brokers who forgot to hedge against my bet and now they dont have the funds to pay me. Sound great, right? They froze my account stating - and I quote: "Your account has been frozen due to strange activity" - Of course its strange activity - I WON! This whole thing is a scam. DO NOT PLAY FOREX with these small "give you $500 bonus brokers" - either move to a big and serious broker -... read full review »

I topped-up my account with 50 SGD, with a guarantee from your agent that I will be getting 1200 min of talk time. After getting the account recharged for 50SGD, I was getting a message that I have 728 mins in my account. I immediately called up the agent, and I was told that as soon as I finish 728 mins, I will be getting additional 472 mins, as part of the plan. However to my disappointment, I didn’t get the additional 472 mins. I called up the agent again, to understand the problem. But to my surprise, the agent... read full review »

PLEASE STAY AWAY FROM THIS FRAUD!!! I bought a package wherein they offered a good price, in July. There were intermittent problems with the connection but I let it go. Now, since 7 days I'm trying to get through to my folks in India and the call had been put through ONCE!!! I ended up buying phone cards to make calls! There's NO customer service AT ALL, forget good and bad. The phone keeps ringing and there's no one to receive a call. I learnt a lesson the hard way. Those of you who are 'happy' with the... read full review »

Dear One and All, I was a hotel guest with my family at Genting Highlands, Resort Hotel (Malaysia) on 15th & 16th September 2009, during the off-peak low season. We are not seasoned visitors (gamblers) to Genting Highlands. We parked our car at Resorts Hotel indoor carpark for two nights - Level B3 (15th & 16th September). When we checked out, we drove back to Singapore, without checking our vehicle. Along the North South Highway driving back to Singapore, when it started raining, we noticed that our car windscreen wiper... read full review »

I was a hotel guest with my family at Genting Highlands, Resort Hotel (Malaysia) on 15th & 16th September 2009, during the off-peak low season. We parked our car at Resorts Hotel indoor carpark for two nights - Level B3 (15th & 16th September). When we checked out, we drove back to Singapore, without checking our vehicle. Along the North South Highway, when it started raining, we noticed that our car windscreen wipers were stolen !!!. We almost met a road accident, thankfully we stopped at the side of the road to wait till the rain... read full review »

like others - my case i emailed the support same day on a 21 st monday. i signed up and same day i was asking where is the cancellation page from the support email. i got the reply 'conveniently' or should i say inconveninetly 2 days later on 23rd wednesday saying i cannot expire it as i crossed the 24 hours notice requirement. ( attached picture of my email screenshot ) email received on 23 rd - well above the possibility for me to even exercise any cancelling) note its working days monday to wednesday. the signals r... read full review »

The worst service I have ever came across .. They are not a customer friendly. I wanted to deactivate my phone connection since i lost my phone on sunday. I don't see any number to contact them. http://home.singtel.com/customer_service/cust_serv_callus.asp This link doesn't give any number on sunday, This ruthless service read full review »

The service rendered towards customer is not friendly.Does not stand to take orders. Do not have chettinad flavour and not served in time.When asked about this do not even respond and not care to rectify problems even after customer complaints. read full review »

I'm a foreigner married to a Chinese Singaporean for more than a year...right now, I'm staying in Singapore to give birth for our baby. Last September 17, we invited a friend of mine to visit us and to attend my simple baby shower. Her flight was Jetstar 3K562 Manila-Singapore and she reached the Changi Airport around 2:15 in the afternoon. She's been in Singapore once and we don't know where she stayed on her previous visit. When my husband going to fetch her on the airport, she sms us that she been hold in immigration... read full review »

O2-TELECOMMUNICATIONS LONDON PLC. With Lottery Lucky Winner read full review »

I would like to bring to attention that i was refused to rebook a flight from Singapore to Bali booked 16/09/2009 to 17/09/2009 under the basis it was outside the 48 hour period for changing bookings. As it happens I left Bali to Singapore 14/09/2009 12.35pm and landed in singapore 1610 approx. by the time out of customs and to hotel found that my paperwork for visa was not through and would need to possibly stay extra day in singapore but woould be confirmed the following day. As it happened I was required to stay and rebook accomidation ... read full review »

Really am up to the neck with Singpost. They used to be efficient, but now sucks big time. It can take almost one week or more for me to receive my parcels (last time the turnaround time was 1-2 days only), and can even tell me they cannot locate the parcel (what!! after 1 week still cannot locate??, and how come they can locate parcel A, which was send out from overseas at the same time, and arrive in Singapore at the same time with parcel B, they cannot do so for parcel B? And I even got a lame excuse saying both parcels are send by Sea... read full review »

I was just looking around for notebooks and specs. I have asked around Dell about their Alienware, pricey, but that's what I want, a bleeding edge high end notebook that'll usable in couple of years in future. Set up my mind buying an alienware next month. Then I scout around at MSI booth I spotted MSI GT 628 gaming notebook. I ask the salesperson everything, then we went into the pricing. Sales A is young. Prolly in college or something. Sales B is kind of at the age of 30 something. Sales C is the head who stand by at the... read full review »

I placed an order with them on 3rd Aug 09 for a trial bottle of Acai Power Slim for US$4.99 and I was charged US$84.98( S$124.73). Product never came even though they gave me a confirmation ID9102357 and says that it will be shipped 4-6 working days. It's been more than a month and the amount has been billed but no product, no response, no emails, no calls...nothing!!! Could you please look into this fraud case for me, please!! Thanks. read full review »

Let me share my terrible shipping experience using comgateway. I have ordered an few products from some US online shops, and I would like to use the "Delivery For Me" service provided by comgateway. (Comgateway will provide an address for storage, and then ship the packages international) After all my packages have arrived comgateway, and I would like to pay for the shipping fee/service charge. I found out the fees are 10% more that I expected. After I communicate with the customer service of comgateway, I realized that the... read full review »

Email I receive: no need for surgery Renata H. Styer AddSaturday, 22 August 2009 7:52:57 Live longer, feel better, be stronger, try it free. http://SMITHABOARD.COM You will not pay for it. Order Received and Status Pending Colo Cleanse Plus <[email protected]> AddMonday, 24 August 2009 12:51:27 Dear MISS This email is to confirm that we have received your order. For future reference, please take note of the information below. Your order ID Number... read full review »

Speedpost is nasty and you see they will still be there!! Their management do nothing and still well protected by government. The managers are a bunch of useless fatties who is hiding behind petty front line that handle complains. The fastest speed post is 14 days to U.S from my experiences. For local delivery, I would say 1 week? Basically, they are not going to update the status or even do your package until you complain like mad! Throw them tantrum and you can see some update.. But watch out, your package will arrive in pieces.. been... read full review »

On 10Aug'09, my fiancee and myself tried to check in for our flight to Phuket. However, I was barred from checking-in because the counter claimed my passport to have 1 day less than 6 month before expiry (my passport expiry date was 9 Feb 2010). We were shocked for the rejection to board and the very unhelpful service from AirAsia. No solution/assistance was actively shown to us who have paid for the tickets! We as customers who have paid for the tickets should not deserve such a push-away attitude. We are not convinced that the "1... read full review »

I owned two samsung phones (non high-end) before and both are able to enter chinese character by keypad. I have purchased this high-end PDA phone (Omnia II i8000) last week and later discovered that there iis no way to enter chinese characters by keypad. WHAT A SURPRISE!!! read full review »

1st order came but 5 pieces were not working. i asked for repair or replacement, the wrong replacement memory was sent. 2nd order came, wrong amount charged. When i called, nobody answered the call. This company is still trading. Made a loss of USD300 (luckily not more) on orders placed but goods not what i ordered for. Person i was talking to was "Tina" Chinese name is Zhang Meijin Number : 86-1312-3281661 MSN: [email protected] She is still on MSN but avoiding people like me whom she has cheated on. read full review »

I give a standing ovation with the current strong emphasis on Service Excellence and the tremendous support by Government bodies, pumping money into organizations to bring service to a higher standing. However, some organizations turn a blind eye to it and probably rule that all customers are difficult and no amount of service could surmount it. Recently, I am appalled having to experience the worst service ever in a Nightspot. "Roomful of Blues" at 72 Prinsep Street has been thought of as a wonderful chill out place for many, or so... read full review »

Ivy was sent by Whitelink to do make up during the wedding day. We are extremely angry because she charged us for the cosmestics. Actually, the cost should have been included in the wedding package. When we asked her a question, we were humiliated by her! Better don't visit Whitelink (Eunos). If you want to purchase your wedding package from Whitelink, insist that Ivy will not do the makeup. She is a cheat, black sheep of the trade! read full review »

DON'T EVER SPREE USING THIS SITE!!! www.shoplah.com completely unacceptable service. late replies. the items don't even look like the ones on the site. they refuse to give clear instructions on what the customer needs to do if she wants an exchange. hence i was more than "7 days" late, and couldnt get an exchange for blouse that was badly constructed. they CHEAT MONEY! don't ever buy from them! i;ve been online spreeing quite often, and many spree shops are efficient and run by friendly ppl. they also... read full review »

Flight from SIN to BKI was about to land at about 11am on 1st August, when suddenly it started to climb altitude again. The pre-landing announcement was also made and cabin crew were instructed to be in their seats. Subsequently no announcement/reason/explanation was provided to the passengers for the sudden change in altitude and possibly change in direction as well. While alighting, on checking with cabin crew, no explanations were provided and instead we got a reply: "WE DONT KNOW". Is this what a concerned passenger i... read full review »

I was visted Singapore with my boy friend on 7th August 2009. My good mood had been spoil when I approaching immigration. The officers there work very slow and their attitude are bad enough to spoil Singapore image. There was a westerner family queing infront of me, they were approaching the officer all together in the same time. When it was my turn, I was intend to approach the officer together with my boyfriend as what we usually do when visit other countries. However, the officer only want to attend one person in one time and asked me... read full review »

have a very annoying experience with Singpost and I am shocked with how inefficient and incompetent the staffs can be. 1. The postman left a delivery advice on the door on Thursday, called the next day to arrange for redelivery - cannot, can only call to arrange for redelivery or pickup after 1 day. 2. Called on Saturday to redeliver - "Jen" arranged for Monday 2-6pm. 3. On Monday waited from 2-8pm - no trace of postman. Called Singpost at 8pm waited for 40mins before someone can attend to me. "Mini" told me... read full review »

A person called Jasmine from Marcus Evan Singapore called me a couple of hours ago and I am still reeling from shock. She was pretentious, pushy, rude and condescending. She even made snide, sarcastic remarks about my qualifications because I didn't answer her quick enough. I was in the train when she called (she could only get through after three trys cause I was underground) and it was hard hearing her talk. Wanted to tell her that she was breaking up over the phone and that it might have been not ok to talk after all as it suddenly got... read full review »

I have never been so badly treated by and facility that is supposed to be supplying a service to the consumer !!! We went to this restaurant to watch some sport. The Service we received was nothing to write home about, it was scarce and hard to find. The food was also not that great, in my opinion it was overpriced for the quality that we received, and the alcohol was also quite pricey. When asking for our bill at the end of the evening. The waitress returned with a new amended bill with some items removed as we had a bucket of beer... read full review »

I sent my BRIGHT ORANGE Akira Isogawa jacket (worth more than $700) for dry cleaning on 26th May at the Shenton Way outlet. When it came back on 1st June, to my horror, it TURNED DULL RED and looked as if it's been worn over a hundred times. It was in pristine condition when I sent it in, as I've only WORN IT ONCE prior to the dry clean. Besides the discolouration + worn out state of the returned jacket, it also had a LARGE, HIDEOUS BOOT-PRINT STAIN in the front/belly area of the jacket. I've requested for... read full review »

Here's the story, couple of months ago I bought a HTC touch HD at this store. A partner of mine asked me to buy the handset for him. The storekeeper was a nice tall, clean guy. I ask him couple of stuffs and he's quite friendly. He offered me with the price of $930. Then we had a deal. I ask about the brand's international warranty and SHOP warranty. Basically it's like this the store would help me fix things when it's broken or something within agreed period of time. He said yes to both and actually SAID "YES"... read full review »

I usually patron Au petit Salut (a fine dining restaurant at dempsey road offering good set lunches) for corporate lunches. The place is always packed for lunches so i always have to call to make a reservation. I did that a couple of week's back for a corporate lunch that i intended to bring my client to. However, my client had a change of mind so i had to forgo th reservation. I received a call from this operator by the name of Michael, whilst i was on the road. Rather than making the conversation straightforward by confirming my... read full review »

Genuine Mobile sold a Nokia mobile phone (5130) and offered 1-year warranty. But when the mobile phone turns out to be defective after a week of using it, they don't want to fix the phone w/o paying add'l charges! (supposed to be covered by the warranty). read full review »

For those of you keen to try out Orgonite (or orgone), avoid orgoneenergybalancing.org. This is a fraud site ran by a guy name Louis Onder. I made my purchase from orgoneenergybalancing.org in April 2009, and when my order finally arrived, they were NOT the items I ordered from orgoneenergybalancing.org. 1) There were missing item in the delivery. 2) The pendant does NOT resemble the one you see on the site. 3) Extremely poor workmanship. Huge chipped off can be found on the orgonites. 4) Wrong type delivered. I ask... read full review »

Within 90 days of purchasing this camera I had to call customer and technical support 8 times as the camera images show color shift, white balance, red eye and out of focus issues. FInally took the camera into Service center only to be told 3 days later by the Sevice GM in Singapore that the camera parameters are within spec. I have 200 pictures that proove otherwise. Bad product, ppr customer service and TOTAL LACK OF ACCOUNTABILITY. Unacceptable. Further there is no informationprovided on how to follow up on this issue. read full review »

My friend had sent me a parcel containing items worth 500 USD via USPS from Austin, Texas on June 18th and I kept following up with singpost so as when the parcel will arrive. I was caught by surprise when they told me on 1st of july that the parcel has been delivered on 26th of June. But I never recieved the parcel. After investigation, which took a few more days I found that the parcel had been delivered to a logistics company who inturn sent it to Indonesia!!! Do you belive what kind of incompetant staff are working in singpost! how... read full review »