Because of Hurricane Dean I was forced to end my vacation in Grand Cayman prematurely. I couldn't get a flight on my airline (American Airlines), so I got a seat on Cayman Airways. I was charged $650 for this flight. When I got home I looked on the internet for the 'normal ' prices for Cayman Airways for a flight from Grand Cayman to Miami. The posted price was $232 for a one way flight. Cayman Airways took advantage of me and many other people during a crisis. This is price gouging. Unethical business practices like this should be made known and companies called to account for their actions. read full review »

In august of 2006 i applied for a home improvement grant. I paid my 449.00 fee and waited... Finally in may or june of this year (2007) they called and said i was approved and i would get an email in 3 days with all the info and that i no longer needed to contact them. Haha what a joke here it has been 1 year and still nothing. My home need alot of work and its value doesn't even cover the major project. The foundation. Because of the shape of my home and windows, etc. I pay 600.00 for electricity in the winter and 300 in the summer. What... read full review »

On a recent trip to england, i elected to use a AAA travel money card as a way to access cash i already had (they are supposed to be the replacement for travelers cheques). However, i found out afterwards that the fee is 7% on currency exchange. This is printed in the terms and conditions, but as this is a major part of using the card (safely carrying cash to a foreign country) i think it should be stated up front with the rest of the fees. Had i just used my visa card and debit card (at 1%) i would have saved $120. read full review »

Ewave. What a piece of garbage! We bought this when we remodeled our kitchen about 2 years ago and it was a problem from the start. It's the over the range model. The display blinks and sputters constantly. Usually after about 4 or 5 brief operations in a row the unit stops completely like a fuse has blown! When it comes back to life again (on its own), it has forgotten what time it is and what language it uses. Also, when you're using the microwave and the stove, the fan comes on by itself in high speed and won't shut off for... read full review »

I requested a 2007 catalog of Bonny fall wedding dresses. I ordered the disk online early June. With several phone calls, and a ton of frustration, I haven't received the catalog or a refund. Even with several attempts to contact these people no on has been corporative or helpful. This is the worst service I ever experience in years. The company in question is: Bonny MT enterprises Co.LTD 2675 Saturn Street Brea , CA 92821 read full review »

I had to ask for service on my tractor and it took 2 weeks to get an appointment, which the girl that made the appointment forgot to write it down and the service didn't show up. I then called the services man and was told he had no time available for me. Then i called customer service and they set me up another appointment which was another 2+weeks. By this time my grass is asshole deep. And that is not the service agreement that cost me all that money. I personally think i have been ripped off. I know im thoroughly pissed off at... read full review »

ABC APPLIANCE in Sterling Heights, Michigan. We purchased a TV from ABC in 2002. We have a repairman out at least three times in those years to repair what he said was a defect in the lamps. ABC says it is a warranty problem, which expired in June of this year, although, the repairman said that it wasn't a warranty problem, but as previously stated, a manufacturers defect. Red and Blue lines are appearing across the screen due to a defect in the lamps. ABC doesn't want to deal with it and apparently SONY doesn't want to... read full review »

I bought an LG fridge 8/26/06 delivered 8/30/06. The fridge has not been able to make ice for 2 months. Service has been to my house 3 times and replaces parts and still no ice. For 1,800.00 I should be able to have the ice maker work. I called the service department several times and have asked to speak to a supervisor. Supervisors are not available and they will return your call in 48 to 72 hours. The fridge has a one year warrenty so LG must be waiting until the 26th to call me back. I also believe that the warranty should start from the... read full review »

This is ridiciuls I didn't authorize no one to debit anything from my assount. I am going to give this company a few days to put my money back in to my account or I am going to press charges on this company. Because this was an unauthorized tranactions on my account. When you get money out of someone's account unauthorized that is what you call stealing or fraud. This company is nothing but a scam. This company have until tommorow to put my money back into my account read full review »

I HAVE BEEN GETTING CALLS ON MY CELL FROM 954-346-1212. I DON'T ANSWER. WHEN I CALL BACK I GET A BUSY LINE OR THAT THIS NUMBER IS OUT OF SERVICE. I CALLED THE PHONE CO THAT CHECKED THE NUMBER IT IS A SCAM CALL 8 WAYS TO TUESDAY. read full review »

have downloaded 369 limewire-pro but cannot open read full review »

this company sent me a letter stateing that they would settle this account from lvnv funding llc for 75%off the orginal amount the only problem is that this credit card we had put thru bankruptsy and it is charged off. i keep getting these from companies and i can't figure out where these bills are comming from and our credit should be better by now it was over 10 years ago that we did bankruptsey. what should i do. i don't have alot of money to hire lawyers for this isn't there something i can do without a lawyer. read full review »

I purchased a new Kenmore washer in Dec. '06. Almost exactly 8 months later, it started smoking, making a grinding noise, and stopped working. Sears says they cannot get a repair person to me until Sept. 6 - over 3 weeks later. I may hire another repair person and present Sears with the bill in small claims court. They have breached the implied one year warranties that come with all new purchases. I'll never buy their appliances again. read full review »

I am writing this letter to tell about my experience with Expediant Van Lines during my move from MA to PA. I would not want anyone to go through the experiences I have gone through, during a process already difficult per se, i.e., moving. I think it is a total rip-off because not only they quote a different price and you end up paying (37%) more than the quoted price, but most importantly they impose so much economic and emotional costs on you that you get a horrible and traumatic experience in return for your payment. First of... read full review »

On 8/22/07 i went to western union to pay for 350 pogo game gems i have not receive them it been almost two days i have send them 6 e-mail i get no response from them can someone help me read full review »

I dropped off 2 pairs of pants on Friday evening. When I went to pick them up on Wed morning, the staff there couldn't find it. He told me to come back later which I did. I went back that evening, but another guy told me that they haven't find my pants yet! He said it was busy in the morning and they couldn't have a chance to look through the rack. I am already disappointed that they were not taking this thing seriously after I left in the morning. Then on Thursday, I called to the drycleaner and tried to speak to the owner. A... read full review »

I have purchased a USB Modem from TATA Indicom in 325 Data Scheme where 1800 min usage is free/month. Unfortunately speed of the modem is very slow and their engineer has visited and verified that. At the end from customer care dept. it was informed that this problem will remain with my device for 3-4 months more. I want to know why they are providing this service when there is technical problem!!! They are not ready to take Modem back which costs Rs.2850 plus Rs.99 for activation. More bad issue is that they are not ready to provide any... read full review »

They charged me $75.00 to run a 10 second engine dsiagnotic, which ALL Auto Zones, Ford Dealerships, Meineke, Greasemonkeys Amoco, Carquest, Advance Auto does for free. He saw my out of state tag and ripped me. Complaint ID#: 16010471 Business Name: Mark's Auto Repair, Choctaw , Oklahoma Thank you for contacting the Better Business Bureau about your dispute. We have attempted to contact the company at the following address: Mark's Auto Repair 11421 Ne 23rd St Choctaw, OK 73020 We regret to inform you the... read full review »

I purchased a subscription February 6, 2007. It was paid for with a credit card. As of August 23, 2007 I have never received the magazine. I have emailed the company at the following email addresses - [email protected] and BestChoiceMags.com. My internet system said the emails could not be delivered. read full review »

I bought something small in April. Its associated with Auction Monster. I don't remember how much I paid, but it was small amount, maybe for shipping, or trying out "free" registry scan I downloaded, but did not buy. I never authorized monthly deductions of this magnitude, that's for sure. Since then, every month for the past4 months I have been charged $62.75 USD by Dr. Reg.net. I cannot stop it, AMEX says they have to honor it, even if I cancel my card and get a new one. How do you stop these people from charging me $62,.75... read full review »

I took Reliablecom prepaid calling card to call to India from US. But whenever you dial any india number, message comes that this number cannot be accessed through their service. Also without connecting you to any number,your available minutes keep on decreasing. I tried calling the customer care number(mentioned on the website) but nobody picks up. Please do not trust Reliablecom Prepaid calling card. read full review »

ABC Teacher's Outlet, Inc. 1670 South Robert Street West St. Paul, MN 55118-9419 Toll Free(866) 552-9590 Fax (651) 451-8963 or (651) 306-9419 9:30 a.m. - 4:30 p.m. Central Standard Time I placed an order with the above company on July 31, 2007. It is now August 9 and I have not received any information regarding my order. I have tried calling their customer service number three times only to be given a message that their phone system is down; on two occasions, I was told that all operators were busy and to leave a message... read full review »

I am using a AIRTEL (Chennai) prepaid connection. July 30th i got a message that (Recharge today for Rs 1110 and get Rs 988 talktime and six months validity). I rushed to the nearest dealer and paid the amount and asked to make a recharge. At that time some network congestion was there and i waited till night 11:30 pm and finally i got a message from AIRTEL that (Recharge successful at 11:57 pm )but i did not get the six months validity. When i asked the customer care they were saying that i have made the recharge only at 12:04 clock. I have... read full review »

I signed up with ADDR back in 2003. then I tried to transfer to Network solutions in 2004. I spoke with a person on the phone that helped me with the transfer, and told me she would cancel the account. I received an email last week (2007) telling me that my CC# has expired and I should go to their site and update the card #. I figured this was a mistake, so I did a live chat with someone at ADDR and they told me that I had a balance of $328. I freaked, they told me that I never canceled the account. I was supposed to cancel the account using... read full review »

Linens 'n Things - www.lnt.com 5264 S Wadsworth Blvd, Lakewood - (303) 904-0404 Went to this store to purchase Bar Stools. Found a wooden barstool on sale for a very good price. Asked the manager if they had 15 of these as we were buying for a business. They said they did not have that many chairs but another store had the quantity we needed. We placed a hold on them, rented a truck to pick them up as they were about 20 miles away from us. These chairs were boxed and when we got them home and opened one we found an inferior... read full review »

German Auto Dismantlers 4404 New Bridge Rd Cleveland, GA 30528 I have never experienced such rude behavior from any individual in any company as Mike at German Auto Dismantlers. Prior to placing order through their eBay store on May 27 2007 for a pair of used 1983 cams for a 911 sc I had contacted Mike and he assured me of the quality of parts that thy sell. 3 days after making the purchase I had emailed them asking for a delivery ETA. The response was rude and aggressive, explaining in detail how busy they are and how out... read full review »

In December we purchased a Husky power washer 1750. Since that time it was used exactly 4 times. It does not work, the on off switch does not work, the GFCI plug does not work. I have made many attempts via E-Mail to contact this company, and keep getting answers back from someone named Kyle One e- mail asks me if the fan is turning, another asks me to disconnect the hose then try it. Nothing resolving my problems. The last E mail I received to day stated the following:" Dear Customer, Thank you for contacting u... read full review »

A package was being sent to me from Austin (about 4 hours away). We live in a very rural area, DHL delivers in this area only on Tues. and Thurs. (btw.. UPS delivers daily, except Sun.). On Tuesday, 8/7/07 the driver was given delivery instructions by our Post Master (she even offered to call me). Instead of waiting for her to call me, the driver said that was OK and left. Not attempting at all to deliver the package, he returned to San Antonio. On THURS I called and gave the "customer service" additional instructions... but had... read full review »

I'm complaining about Sprint Cell Phone National Customer Service. On the evening of August 8th, 2007 I went online to www.sprintpcs.com because I was interested in getting a new phone, upgrading my plan and looking into a broadband card. First I was greeted by an online chat associate. They were friendly but were unable to help me upgrade my phone since Web site was experiencing an error. She suggested I call the Sales Number. I did so. I spent an hour on the phone with a SPRINT representative that helped set me up with a... read full review »

Buyer beware. Thinking we spend an average 8 to 10 hrs in bed daily. Spending nearly $3000.00 on a Kingsdown mattress is justifiable. Thinking we would wake up each morning well rested. That is the farthest from the truth. In under 6 months, the mattress softened and sagged. The material is actually shifted, so their is bulges on both sides. ( keep in mind, between the two of us, we weigh just over 300 lbs. ) We had Sleepy's come to the house to inspect the mattress. The 22 yr old boy, came with a small gadget in hand. placed it on the... read full review »

Circuit City and Advanced Electronics (servicing the warranty for G.E Capital) our Sony 60" television has been looked at by Advanced Electronics three times now, for According to Circuit City, the same problem, and here it is six weeks and the television is still not working. Asked about there no lemon clause and was told it did not apply as it was the same service call. I was told today that it was not shoddy work on the repair person but the television itself. He (The repair man) spent ten minutes looking at the television and then... read full review »

Of course everyone knows that ebay created paypal as a means of collecting money for transactions. What everyone doesn't do is read the end user agreement from paypal to know that they have a disclaimer for every possible situation that doesn't favor the seller or the buyer but themselves. Believe me, if paypal has a dispute they will do everything to resolve it unless they are at fault. They do not offer ANY of the protection that they advertise. They simply instruct you on what to do so that you MIGHT win a dispute. I found... read full review »

TASTE OF EUROPE (RUSSIAN STORE) TASTE OF EUROPE23636 10TH AVENUE SOUTHEASTKENT, WA 98031(253)852-7737 On 8/6/07 I have purchased, 2.5 pounds of sauge at this store, it was right before they closed. Next day, I went to open the paper wrap and notices that the plastic that wraps the sausage is cracked all the way across the entire stick of sauge. I was interested to know what would cause it; usually if you cut the plastic you will surely cut through the sausage itself. But this time it looked like it just burst as it couldn't hold it... read full review »

I'm a HPCL customer for last 7 years and on 20th August 2007 I have delivered a C-07 HP gas by my Gas Agency (Dona Paula Gas Agency Contact no. 0832 2453755 ) India, I had told to my gas agency that my gas tank life is September 2007 and my gas usage can be 2 months from the date of delivery and I don't want to take any risk of life. HPCL and Gas agency should not deliver such gas whose expiry date in one month from delivery. After telling this to Gas Agency, they are not ready to replace new one by taking old one which is not... read full review »

I went on a group tour with Go Ahead Tours. We were already in Europe and booked a 5 day Paris excursion. Based on the expensive rate we paid, our expectations were for deluxe accommodations. What we got was a student tour. The hotel was on the outskirts of Paris, so you had to use the Metro (40 minute minimum to town) or a taxi (30 Euro minimum). It also was dirty and the rooms hadn't been redone in 40 years. The kitchen ran out of food for every breakfast. The food service they provided was so horrible and americanized, we stopped... read full review »

My boss went to the Circuit City in Lancaster, PA and was treated very poorly. She was in the store for 20 minutes and no one helped her. When she asked for service, the associates directed her to other associates. When she finally got frustrated she went to customer service and was directed to a manager. The manager on duty said to her that she would just have to wait because of it being unusually busy. I don't think that was a proper response. As a manager they should have helped my boss. She was ready to spend $3000 on computers. They lost out! read full review »

Bought mower in Dec 2006 online from Amazon.com, but the mower was shipped from a company called "OMyGarden". I didn't use the mower for several months as it was winter, so it had all that time to properly charge. It worked ok the first 5 or so times I used it. But around July 10, the battery would only stay charged for about 10min at a time. It began to bog down and shut off mowing regular height grass. I called OMyGarden on 7/12/07 and spoke to Stacy. I asked for a refund, and Stacy said no, but they would ship me a new... read full review »

Came out & said needed to order parts (10 days). Scheduled to come out at 8 am on 8/22 & called that truck broke down. I called Service Center they said a tech would be out at 1 pm. At 2 pm I called & they said the tech would call me as soon as his current job was done. At 7:30 pm I called to complain that I didn't get any calls and no one showed up. UNBELIEVABLE!!! POOREST SERVICE I EVER ENCOUNTERED. read full review »

Charter Communications CUSTOMER SERVICE SUCKS Having spent the 3rd day in a row sorting things out with Charter Communications Customer Service, which is really their Billing Department, I am livid. Day 1, I call to refer to them that I am not paying my bill, because the cable problem ticket that I submitted in May, has not been fixed. It is now August and they have yet to fix the problem. I was informed by the little ant, that it was MY responsibility to keep complaining about the existing problems and that it was not their... read full review »