CATEGORY: Services
Earthlink Internet
Attempted to cancel my earthlink access on July 31, 2008.
Earthlink billed my credit card 5 days later for the next monthly payment.
Contacted customer service, they informed me that my service was from 7/30 to 8/30 and that my account would be consider closed as of 8/29/2008.
This of course, was not the story I received on 7/31/2008. I was assured on July 31st my account would be closed as I requested. read full review »
Shell Vacation Club
We have belonged to Shell Vacation Club for several years, only purchased a small number of points because thats all we can use, time-wise. So far it's been ok but they will nit-pick you for every nickel they can get. We had an emergency come up and had to cancel a planned trip (over two months away) and had to pay a $25.00 "transaction fee". My advice is stay away from them. read full review »
FedEx Customer Relations
I paid over $200 dollars for my brand new cell phone. Instead of redelivering it to my house, they decide it would be a good idea to leave it way down the street with a neighbor i have never meant. I am so pissed!! So now the courier is going to come to their house tomorrow to try to retrieve the package. I walked down there and they won't answer their door, the lights are on and i know someone is home and they won't answer. This wouldn't have happened in the first place if FEDEX would follow delivery instructions and deliver to only the person on the account. I HATE FEDEX!!! read full review »
Risk Layering Consultants
How is it that these (???dare I say???) people were not prosecuted for being a huge part of the current sub-prime meltdown, is the million dollar question! The answer to previously 'taking the money and running' is simply to set up shop in your townhouse, call it 'suite 200' (look up the address on Mapquest, go to aerial view, and you shall see!)and write a blindingly stupid and confusingly verbose blurb for a new web page. Proceed to consult with them at your own 'risk'! read full review »
Sally Hansen
My daugther bought one of the french manicure kits from target. The kit consists of a white nail polish and a pink nail polish. When she opened the box to take the polish out the bottles broke. They were pacakged so tight that they just cracked there was glass and nail polish every where a total mess.
I email the company sally hansen 3 times. I wanted a refund my daugther spent her allowance on this and deserved her money back. I had the product and the reciepts. Finally after forwarding three times I was told they would mail me an... read full review »
Commercials
Commerials, especially the ones that degrade men, disgust me!!! I am so tired of hearing how stupid husbands or boyfriend are...like they have no brains in their heads, no minds of their own. Like not being able to look in the refrigerator, to box of whole wheat cereal telling the husband to "shut up Steve". What irritates me more is Billy Mays and his LOUD mouth. Does he have to Scream to get his point across??? There are millions of commercials out there that i can't stand, but i would be writing forever!!! read full review »
Dex
Dex rep used a bait and switch tactic to sign up my wife for an ad in the yellow pages. The original quote was a yearly quote but when we talked to the phone agreement the price was for a per month charge which was higher than the original bid. We did not catch the trick for months. We paid over the price for the original bid. They sent me to collections for the rest of the money. This happened in 1-04. They are still harrassing me. We tried to mitigate with them but they are still trying to cheat me. Gary. read full review »
The Billing Resource
Charging for NetOpus Silver Internet Monthly Fee of $34.95. When AT&T was charging us $54.95. For Internet service we did not even have or approve. The company charging this $34.95 is The Billing Resource. They can be reached at 1-888-296-8079. When you get a live voice. It's some damn foreigner that does not speak very good English. Be aware of The Billing Resource. And your local phone company. read full review »
Bbaic Pass
I ordered this web site 8/26/08 @ I have not been able to access it. I would like to have my money returned asap!! read full review »
Eagle Van Lines Moving & Storage
I contacted Eagle Van Lines by their website and scheduled a move with their company. The movers came on my requested move date of Aug 9th. They packed up all my stuff from my small apartment, and a few things at my mothers house. The driver; Colby asked me what day I wanted my belongings delivered to Oklahoma; I picked Aug 21st. He then told me he was going to get the truck weighed. I estimated no more than 3200 lbs of household goods and was given a quote of $1900. I had already paid $1100 and only owed $799 in cash when my belongings were... read full review »
Donating Over The Phone
I will keep this short and to the point. I believe everyone who can should donate to the many causes out there that need help, yes please chose one or as many as you want but never and I mean never donate to ANYONE you calls you. Let them identify themselves, demand to be removed from ALL their call list and tell them you are going to contact the Attorney General. ANYONE who calls you is spending your doantion more on overhead than on whatever it is they are saying to you. Wether it is the Troopers, Firefighters, Police, Veterans, Retired... read full review »
NetOptTechnologies.com
Netopttechnologies called me a few months ago and promised me I would be number 1 on google and yahoo. 2 months later nothing has been done, I can't find myself anywhere. I paid $99 to set up and 159 at day 30. I tried to call there office and all I get is the run around. Netopttechnologies is a scam. I am going to call the credit card company and reverse my charges. read full review »
Provell
I would like to explain to people how your mysterious charges may have came about. I too, like you didn't recognize the company or their services, and I to had 2 charges on my account in the amount of $24.95 in the same day.I called the # on my statement and looked it up net style and found more phone #s I found Mr. Murphy and he was awesome!! Through his patients and understanding how I figured out who actually did it. read full review »
Ancira Pontiac Buick GMC
Was on vacation.
Fri. Oct 12, 08, Auto making noise, Went for service.
Mon, Oct 15, bill was to be $1100.00, seemed reasonable.
Tues, Oct 16, bill ended up to be $1996.91.
Was overcharged $900.00
Took too long to diagnose and fix. read full review »
Northtown Dodge
I bought a 2005 Jeep Rubicon from Northtown Dodge dealer back in July 3, 2008.
After I signed all the paperworks, they came back and said "we can't release the vehicle because we don't have the title in hand". I was like "Why don't you have the title ready before posting it for sale". So I agreed to wait because they said Chrysler will send them the title in July 22, 2008.
July 22 arrived and no title. I have to call them 4 times to know the answer. They didn't even bother to call me. The dealer... read full review »
Pine Belt Chevrolet
I was 19 at the time and my vehicle that I had the transmission blew So I decided to go buy a brand new vehicle from Pine Belt Chevrolet. I was interested in the Chevrolet Cobalt LS 4 door 2007 brand new with 16miles on it. The salesperson was Kevin (who now doesn't even work there they told me he got fired). Since I was a first time buyer I was qualified to purchase a brand new vehicle. My credit was a zero. I wanted to build my credit up so I thought this would be the perfect way to build it. Kevin ran my credit and everything and came... read full review »
ProKlean
This company is VERY RUDE in correspondence. Here is the email I got back from them tonight after my chemo treatment today!
:From: ordpro
Date: 8/11/2008 6:43:12 PM
To:Karen
Cc: generalcounsel AT genuineproklean.com
Subject: Your order was cancelled when you refused to respect our published order policy.
Ms Karen,
Your order was cancelled when you refused to respect our published order policy. We waited a couple of hours and still you refused to reply.
Maybe you should learn to... read full review »
Remax Realty Group
We made an offer on a single family home in Towamencin township on May 16th contingent on a successful home inspection with a deposit of $1000. We choose "option 1" on the agreement of sale. The inspection did not go well and we elected to continue our home search. The realtor says he cannot release the $1000 deposit to us without the seller's signature and the seller refuses to sign. The home inspection was done May 24th and the seller's agency (Remax) has continued to show the property despite a breach of contract. read full review »
Bel
Here's a quick summary of my long running issue with Discount Mugs. The bottom line is I ordered merchandise, it was grossly defective. I jumped through hoops to get them to redo it. They re-did the order, it came back grossly defective. They have since then outright refused to call me to work through a resolution. I have placed over ten calls regarding this matter and no manager will call me back.
Step One Place Initial Order
I received the order in late June -12 mugs with my company's logo on it. I opened the box and... read full review »
DiscountHousewares
This is just a follow up to all the other poor souls who've been scammed by this creepy lady. I just want to let you know all the info I have on her. She has been linked to:
Jamieslittleshop
Jamie4382(Etsy.com)
Discounthousewaresandmore
holidayitemsandmore
Her last address was: 818 1st St.
Terrell, Tx.75160
her bus. address was: 128 Redwood Lane
Terrell, Tx. 75160
jleigh4382 AT yahoo.com
Please make sure everyone files a report with the BBB in Dallas, Tx. as well as the Federal Trade... read full review »
Kings Island
My wife and I have been fans of Kings Island for quite some time--in fact, my
wife has been to the park for the past 15 years every year with friends and
family. We've started to take our kids as of the past few years, and last year
was the first year that our oldest was able to ride the "big" roller coasters.
To say the least, we've started to make some great family memories there.
Which is why this year's trip (July 29th) was even more disappointing than we
could have ever imagined. We had... read full review »
DC Martinique Bar & Grill
I was out with a friend and ran out of cash at the club. So why not use my debit/visa right? Wrong! I made a single purchase at the bar and was given my card back. Then I check my balance online only to find out that DC's made two other charges that night on my card. This added up to 90 dollars in unauthorized charges. If you do business with these people, you may be taking a huge risk. I wouldn't support someone who takes advantage of the people giving them business. read full review »
CW Sales
I experienced high pressure sales. I received repeated phone calls, morning, noon and night.
They build the suspense for the rate quote and I was told I must accept immediately, or the rate will automatically be higher.
They tell you it's just a deposit (for the full amount) but you have 30 days to review their policy.
Got four calls, within minutes, from same supervisor, after I requested they remove my name from their calling list. They just wanted another chance to "explain".
They may have a good product, but rather than focus on providing you info, it seemed they want to sell you now, and hope you don't cancel. read full review »
GoddessWithin
I placed an order on May 17, 2008 online at www.GWbeauty.com. I didn't receive any email confirmation after one week (normally it's sent right the way), thinking my order didn't go through. I ordered through another vendor and got the product within 4 days. On June 10, I got an email from GWbeauty that my order was shipped, and it's shipped to my billing address instead of the shipping address I entered when placing the order. I was required to pay $ 9.00 additional shipping cost when the order was forwarded by USPS, so I... read full review »
Alderson Law Office
Where do I begin about this law office? From the get go I was having problems. I should have listen to my gut when I first met Mr. James Alderson. When you look into his eyes you can see the greed, you can see the thief inside of him, you can see the dishonest heart too! He doesn't have a problem taking your money and using on himself instead of your case, he doesn't have a problem with staring you right in the eyes and lying to you, and he doesn't have a problem not returning your phone calls! From what I am gathering from... read full review »
GBC Laminators
In May of 2008 my organization purchased a GBC Heatseal H425, Unit
took about a half hour to warm up "longer" than the advertised 10 minute warm up. Unit worked for about a week & then flat out simply stopped functioning. In the mean time we utilized an older laminator that we've had for 6 years. Today we received the GBC 1702750, plugged it in & the unit immediately started making loud clanking noises & started smoking. Being the optimist that I am, I was hoping that this machine behavior could fall under... read full review »
SecurePay.com
Opened account in 10/07 for credit card processing and was charged monthly fee. My account with Secure Pay was canceled in 1/08. I continued to get billed every month since.
Every month Since 2/08 I have called in spoke with a manager. I informed them that the account was canceled and that I'm being billed. Every month they issue a refund and tell me that the problem has been corrected only to find out the next month I am billed again.
Every month I call in and go through same process all over again of calling in, receiving a... read full review »
McFall Painting
This is a very unprofessional painter. First, he came over to give me an estimate and had to be told several times what the job duties were(a little slow minded). The next day, he still was not able to come up with a dollar amount for the job and had to bring one of his painters to help with the estimate. When he finally figured out the estimate, I accepted the bid which I felt was fair and he said that the crew could start the next day. Well, the next day came and no painters showed up. I called his cell phone and business line many times and... read full review »
Tel3 Advantage
After reading the responses to customer complaints by Tel3, I just had to make my voice heard. Tel3 is not a reliable company. As much as they might repsond and say "contact us", "speak to a manager" etc. etc. they continue to have unreliable service. First, call quality on my calls to Colombia are horrible. My girlfriend cannot hear me and I cannot hear her. I used the service during the day because it was cheap and would use Skype at night. Secondly, connecting of calls are unbearable. I have to repeatedly call the number... read full review »
CNN
I started receiving these "Email CNN Alerts" to my gmail account. I didn't ask for any alerts.
The email offers unsubscribe which forces you to try to login first though. Since I have never registered with CNN.com it's a problem loging in. I try "forgot password" but once again since I've never registered with them the website says that there is no account with that email address - mind you though that the alerts are being sent to that email address which the website says it doesn't recognise.
It... read full review »
Dermatology Consultants
Dr. Tanya Sale was 45 MINUTES LATE for the appointment. She did not apologize and only spent 7 minutes with me. This was to check my skin problem and answer questions. I was not able to ask all my questions because I felt she anxiously wanted to leave. Then THE BILL - $166! For 7 minutes! Dermatology Consultants office consulted Dr Sale and would not adjust the bill, saying it was justified. I've never felt so RIPPED-OFF in a long time. I recommend avoiding Dermatology Consultants and Dr Sale. read full review »
Hunt Club Apartments
My June electric bill was 316.00. My July bill was 500.00. I have a 850 sq ft apt with washer and dryer and I keep my a/c on 78. At my other apt in Grapevine, my electric bill was never over 175.00 and it was a 900 sq ft apt with washer and dryer and the same people, same rountine, etc... I called the electric company (Simple Power) to come out. They had Oncor come and reread my meter and they said it was right. I called again to tell them that there is no way that my bill is THAT high. They told me to call the apts and tell them to check my... read full review »
YourMailingListProvider.com
This company is a rip off. I submitted a newsletter to them for publishing and paid for the service. When I clicked 'send' a message returned stating that it will be reviewed by staff member. It remained in waiting status for 3 days and then I tried contacting them first via their form and then by email. I waited a week and got no reply. I tried calling them by phone and got an automated message. A week went by without any replies from them and so I sent a message requesting refund and the next day my account was suspended claiming... read full review »
Ritz Camera
I bought a Nikon D40x earlier this year from Ritz. Ritz will try to charge you $114 to send a lens to Nikon if anything goes wrong and you did not buy the extended warranty. Even when you tell them your product is covered by a manufacturer's warranty, they will argue and tell you it's not since you did not purchase the extended warranty.
I called Nikon after leaving Ritz and they sent me a packing slip, fixed my lens free of charge (other than what it cost me to send it) and had it back to me in TEN DAYS.
I have tried... read full review »
Evans Glass
This will be short because there have been none. At about the same time I posted the original report I emailed a number of people at Evans Glass (including Matt Flath) and Contractors Recovery Services Inc. to express my feelings on this matter. While I have never heard back from CRSI, I did get a response from Matt Flath telling me my windows were in their warehouse and they had not been able to contact me regarding an install and asking me if wanted to proceed. I replied to that email telling Matt we were ready to go ahead anytime and never... read full review »
Kost Tire
I just notice that my tires were switched without my knowledge or permission. read full review »
ProfessionalCourier.net
I send courier to raigad but it is not received to concern person & Return to pune after 15days i cannot got my parsal return & courier persona cannot provide me any information about it. read full review »
Advanced Home Decorating Center
Local furniture store in Rutherford, NJ is nothing but a pain in the neck. Back in April 2008, my husband and I brought a dinette set. Upon delivery, to our surprise, two chairs were a different color than the rest of the set. We were told that they were temporary replacements as the other chairs were being ordered and shipped. Once they would have received our chairs it would have been an easy pick-up and switch deal. Yvonne, the owner's wife, reassured my husband that the chairs will be there within 4 weeks. We didn't see a problem... read full review »
HighTech Seating
I purchased online in early June 4 AERON Chairs from HighTech Seating. U$2600 were charged to my credit card but after 2 weeks I still had not received the chairs nor even a confirmation that the order was being processed. I called, got confirmation that they received the order and as I was going to travel asked them to ship the chairs so that they would arrive Monday July 7th. The chairs did not arrive, so I called at the end of the day and was told that they did not have reference to my request and were holding shipping waiting for me to... read full review »
Mental Health
My Name is Tony Bobet as the Robin the Boy Wonder. I am send this complaint about of the thing of the clinic, is that they told me, they are going to call you (us the patients) and you can not believe them, if they are going going, and they said, they did, but they do not call, to any affair, but, (one) of the staff is they (she) will call, but she lied big time. read full review »
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