SOTC CHANDIGARH KIND ATTN. MR MANSOOR/HIMANSHU DEAR SIR, WE HAVE COME BACK FROM THAILAND TRIP ON 03.11.2009 AT 12.30 PM, WE APPRECIATE SERVICES OF MRS. TIM, BUT IN TOTALITY WE ARE NOT SATISFIED WITH SOTC ON ACCOUNT OF FOLLOWING 1. AS COMMITED BY SOTC WE HAVE GOT ONLY 3 DAYS AGAINST 5 DAYS STAY IN THAILAND. 2. NO JAIN FOOD PROVIDED DURING OUR STAY. 3. AS PER THE ITENERY PROVIDED BY YOU THAT TIFFANY SHOW AND SAFARI WORLD ICLUDED IN TOUR PROGRAM, THEY HAVE CHARGED US SEPERATELY FOR 300 BHAT AND 900 BHAT PER PERSON. 4... read full review »

All Points Accommodatoins (APA) deals in deceptive practices to sel their memberships. The come on is to attend a presentatoin in return for two free airline tickets and car rental for two anywherein the US. Even though APA owns their won travel agency, after the presentation they give you a membership form from VIP travel. VIP requires an up front payment of $50.00 pe person and their rules and restrictions handcuff anyone who has nothing to do but wair for VIP tomake arrangements. Effectively, a working person cannot use these tickets. After... read full review »

we went to las vegas from nov 2-2009 to nov 9-2009 this hotel was very dirty are room had old que tips under the bathroom sink paper under the sink mildew in the bathtub carpet very dirty full of cigarette holes dirty walls safe that look like it was never ever wiped down so we did complain so they moved us next room wasent that much better then we went to leave and we were charged 57.00 dollars for parking and use of the pool used the pool once and we didnt have car i would never ever recommend this hotel to anyone read full review »

Do not buy a cruise with this company. This company grossly misrepresented the cost of this cruise. They called and sold me a cruise for $88 per person (4 days 3 nights) out of Port Canaveral. This was supposed to be a fill up the cruise rate, where I had had to send in my first three time options. Today when I called them back to set-up travel for Option 2 (they were full on Option 1) they started talking about over $120 (think was over $130 but they hung up on me before I could get a repeat) per person for Port Fees and Taxes. The 1st... read full review »

Mr. Rahimi, I understand that you are the Regional Director of Operations. Please see my letter below dated a week ago to Ms. Pam Graybeal of Guest Services and the manager of the hotel which we stayed at, both of whom have NOT responded regarding our recent stay and what we encountered during our stay. I have attached photos for your review as well. I would appreciate a response from your organization. Thank you in advance. Pam and Michaela, Looking for a response on the letter below...or shall I move thi... read full review »

Dear Sir/Madam, My name is Kiran paul and I am a resident of Visakhapatnam. On September 12th 2009 I celebrated my engagement function at The Park Visakhapatnam. I booked the hotel lawns to celebrate my marriage reception for the 9th of Dec 2009. My total guest list is for a round 350 people. I wanted a round table seating arrangement. Initially Mr.Aashish Bakshi told me that the tables and the chairs would be provided by them. I wanted a custom based menu for the wedding reception and also the cutlery(fork and quater plate) to... read full review »

Noticed bedbugs the second night. Left management know of problem. When manager called he offered one nights refund. I requested a full refund. Also room was the smallest I've ever stayed in, had to go to a different floor to get ice and it took 10 minutes to arrange for a wakeup call becauuse the clock radio in the room was not functioning properly. In addition, the bed in the room was very hard and not as advertised in their writeup. I will not be staying in a Microtel any time sooon. read full review »

theas bla guys are so bad read full review »

Having booked and paid best@travel for our holiday in Langkawi in early May 2009, including accommodation and meals, we were shocked to be told by our hotel on arrival they had not been paid and we would therefore be responsible for all hotel costs, including accommodation and meals. We spent the week of our stay in constant contact with the best@travel representative but he was unable to get the hotel paid. Five minutes before leaving the hotel for our return journey the representative confirmed payment had finally been made. Needless to... read full review »

Dear sir /Madam With reference of your below mail for my E-ticket 1762128551403 in the name of NK/MILLERJOTHIMR, You are mentioned in your mail that the refund process will take approximately 30 working days and the amount will be credited back to the original credit card. But by this moment which is have not been credited to my bank account.Kindly reply what is the status of regarding this. Please do the needful. My E-Mail: [email protected] Regards N.K.Millerjothi --- On Mon, 14/9/09, EKINDIA... read full review »

I bought a ticket from farecrawler.com for a flight from Los Angeles to Istanbul, flying Air France. After entering the passenger and credit card information, farecrawler.com came back with a completely different itinerary, using a combination of other carriers and stopover locations. Neither the hours, nor the carriers were what I wanted and what their site said earlier what I was getting. My email simply bounced back as undeliverable (in any case, they actually declare om their web page that you can't really do anything useful through... read full review »

Very poor way of doing business. I have tried for 2 years to contact them Phone messages, emails, tried to logged into there web site www.grandcrowneleisure.com read full review »

Complain about the Qatar Airline (QR) Background Qatar Airline is helpless I travelled by Qatar Airline(QR) and arrived at Munich airport on 8th Oct, 2009. However, my baggage was lost by QR. Therefore, I needed to wait their call when they found my baggage. Inside my baggage, there were clothes, books, computer and telephone cables etc.. Those were my necessary and emergence things. At that time, I had computer, but I couldn’t open my computer. I had telephone, but I had no battery. I had no warm clothes even it was 0 degrees and... read full review »

I was forced to check-in my carry-on luggage at Nagoya Chubu airport and had to pay the extra baggage fee at $250 which is extremely expensive. The local representative insisted my baggage is over-weighted but I was able to carry it onboard from Taipei to Nagoya. And I did observe other customers carrying more than 2 heavy bags in the same flight and also economy class. It is frustrating that JAL has inconsistent treatments among customers and airports. If I was informed the carry on is over-weighted at the first place then I would have been... read full review »

I was mislead to enroll and became a member, thinking that I would benefit for my travel needs and found out that there were a lot of information that was not clear and basically it was false advertising and Improper selling tactics. I sent all the material back within time frame and was told that my refund will be done in 60 days. I was charged over $300.00 since I also enrolled my wife and son. I did follow up calls more than 3x and was told that I need to speak to a supervisor named Chris. No last names were given nor an extension or direct... read full review »

I have been working in the Hospitality industry for many years and NEVER in my career have I come across a property so poorly managed as this one. They do not honor reservations because they can not keep rooms maintained and cleaned, they treat their employees very poorly and are very discriminating. If you are not a young female you are not intelligent or capable. I have never seen anything so appaling as this manager. If you want a CLEAN and COMFORTABLE room for the night...go across the street to the Days Inn read full review »

We were told before our shipping date that Cazumel was not going to be one of our stops. We understood, it was the swine flu. Fine, than a day before we were to go to Roatan, Honduras, we were told that port will be missed, since there's some sort of demonstrations going on there. Meanwhile, we get $20 ships credit per port missed, a total of $40 for me and my daughter $40. There were other Carnival ships out the same time we were. Carnival Valor, and Carnival Liberty. Those ships were sent to replacement ports. Virgin Islands, Jamaica... read full review »

Subject: A case of Harassment, Cheating and Fraud to the membership holder, by Mr. Rakesh Ranjan and Mr. K K Jha, employee's of CountryClub, 412/1. DDA Building-I (Above) Barista, Janak Puri. Hi I would like to bring in your kind notice, the harassment, cheating and fraud your team members [Rakesh Ranjan, K K Jha] are playing so as to bring innocent customers like me, in their trap, just to fulfill their greedy ntentions of fulfilling their targets. I have bought a White membership of Rs. 70, 000/- for resort vacation... read full review »

I got a phone call from a daytona number saying i was won the grand prize of the trip to all these places and cruise and arabian nights dinner show etc. i did enter my name at the edmonton snowboard show along with a whole bunch of other contest. i could hear another person in the background telling someone else about their 'won trip'. they transferred me to verify my info, everything sounded good until they asked for my credit card. $249 for me + $249 for my 1st guest and my 3rd and 4th guest were free. guy tried to reassure me they... read full review »

i received a massage that i won 1, 000, 000 and i want to know if am dreaming or if am being tricked read full review »

Emirates Airline Group Emirate Recruitment Inc. Terminal 2 Departures Hall Hilton close, Off Allen Avenue Manchester Airport United Kingdom Post code M90 4QX, UK. Phone: +447024010819 Phone: +447024055591 Email: [email protected] Email: [email protected] [email protected] Job Ref: E.A.G/GFP/UK114-09 Date: 06/11/2009 ATTENTION: SHIVSHANKAR PATIL. 1.0 EXECUTIVE SUMMARY: Emirates Airline seeks to employ your services as an expatriate. TEAM LEADER the provision of... read full review »

My husband and I are going through VERY nasty divorce proceedings. My lawyer says that this is the worst he has seen in his 25 years of practice We currently live in Curacao. (that is the background so you will understand the rest of the story.) I booked a ticket through KLM in Curacao and departed from Curacao to Amsterdam on the 29th September. My husband (through his contacts) found out my BOOKING REFERENCE CODE from a KLM employee - he boasted in telling me this. By the way - he is a lawyer and this is highly illegal for KLM staff... read full review »

Hi, Please look in this urgently. I booked a ticket from Delhi to Hyderabad for the 28th of oct 2009 FROM CLEARTRIP. TRIP ID-908182839 FOR SPICEJET, 237. PNR -Q1E5AQ. Later i preponed my tickets TO 26th of Oct 2009 from through Spicejet customer care. PNR-Q1E5AQ Later due to some emergency i need to cancel my trip. My tickets were cancelled and the refund was also made. BUT PLEASE NOTE, NOT THE TOTAL REFUND. The refund amount which was given to me was as per the 1st booking. When i changed my booking... read full review »

On January 27th I booked a stay at the Radison Hotel in Providence RI. for the weekend of February 14th for my husband and I. Confirmation #______. I purchased travel insurance just in case. On February 11th my uncle, my mother’s brother passed away. On February 12th I contacted Priceline.com to cancel our trip, the agent I spoke with instructed me to contact AIG for cancellation insurance. I called AIG and spoke with an agent there, who asked me for the reason of canceling my trip, I told him that they were personal, family matters. He... read full review »

I arrived at this hotel on October 23, 2009. I was told upon my arrival at 7:10 p.m. that my room was given away because it was after 6:00 p.m. and they tried to use the credit card on file to bill my room and it was declined. They stated they attempted to call me numerous times but got no answer. This is a lie because I never had any calls from the hotel or voice messages. They continued to tell me that there was nothing they could do and I would have to go to another hotel. I stated to the manager that I had more than enough money on my... read full review »

My mother and I took a cruise with Royal Carribean Cruise Lines in May of 2006. When we first checked into our room, we found that the toilet did not work and for the first half day, we were unable to use the bathroom in our room. The 2nd port call was in the Grand Caymans, and due to choppy weather they would not let us dock. Other boats we found out later had taken off and taken their passengers to Jamaica for the day. We simply cruised to the port that we were due to stop in the following day and spent the day at sea. During the night, the... read full review »

Four of us booked a 2 week 4* holiday in Cyprus 12 months prior to departure. Thomas Cook in their wisdom and effort to make as much money as possible transferred us from the pre-arranged Thomas Cook flight to Air Malta (Excel) flights. Excel going under the week before we went away didn't concern us unduly mainly because we had booked with TC and assumed (wrongly) that the assurances given in the press were correct in that 'bookings made through reputable travel firms would be unaffected'. From the time we arrived at Birmingham... read full review »

While vacationing in Cancun, at the Spa Hotel. I had to attended a promotion for timeshare in the Sunset Group, I was not going to buy anything because I don’t really need a timeshare, BUT the sales person explained to me that they (the Sunset Group) was going to make a great investment that is worth 2500 dollars a year, and that the time share would increase in value by 10% a year at least. That is one heck of an investment! Well, after a long (4-5 hr) promotion, I signed a contract, for the investment purpose. I also had to sign a... read full review »

Charged my credit card for $16.99. When I called they told me that it was part of a "free trial" promotion through Budget Truck Rental, and that despite cancelling my transaction with Budget Truck Rental, therefore eliminating any benefit, they kept my information and subscription. Refused to refund the charge. read full review »

The general complaint is this: • We checked in to the hotel. On walking to our rooms the first very noticeable thing to hit our senses was the smell. I truthfully tell you it was like standing in an Indian Restaurant in the room someone would be supposed to sleep in • Immediately on entering the rooms the type of furniture, and the condition of the furniture was something you might see in a hostel • The bathroom photo speaks for its self - where would you put your knees if you needed to use it, and how could... read full review »

On 25th March I booked a the Carlton Hotel in Tel Aviv with Worldhotels. I queried the price of the booking because it was much cheaper than other websites and I was told that the price was as stated because it had to be paid in full and there was no cancellation policy. I therefore booked the hotel and gave them my credit card details and subsequently received confirmation by email from Worldhotels of the agreed booking at the price on the internet. At the same time I actually printed off a copy of the price quoted from the internet. I... read full review »

On September 24 I wet to a Site on the Internet called Trails.com to make a reservation for a business trip to Fortuna, CA. Way in advance and within the time required, (24 hrs) I called the Motel to let them know that I needed to change my time of arrival and departure, to a later date in October, due to circumstances that where out of my control. The lady there with and Indian accent booked me for the later days in October, 2009. Again well in advance and within the time limit required by SUPER MOTEL 8, in Fortuna, I called again, since I... read full review »

We have been unable to get resolution with LHVC over an upcoming reservation. We made the reservation almost 2 years ago and were told in writing that we would be put in the new villas for our stay. Upon checking on our reservation in September I was told that there was no guarantee. Since that time I have tried to contact the Jackie Bramhill, Customer Service Manager, to no avail. She will not answer my calls or emails. When I contact the resort they will not tell me who is in charge and get me to that person. The runaround continues and the trip quickly approaches. Does anyone know how to contact the President/CEO of LHVC? Thanks, Trudy read full review »

Last night i was in a hotel with my girl friend and we ordered a club soda and a coca cola, when we opened the bottle so my girlfriend could take some pills and when she swallowed she new there was bleach in the bottle . I had to take her to the nearest hospital to get medical help. and when i went to complain to the hotel about what had happened and the manager said it was not there fault, so we opened more bottles of club soda and the same thing it was full of bleach, and coca cola in the dominican republic does not want to speak to me, but... read full review »

My staff and I stayed at the Days Inn for business purposes upon arrival we were told that we only had reservations for 4 rooms when our confirmation clearly showed 5. The clerk looked it up in the system and stated that her info showed 4 rooms I showed her our reservation she stated that it must be tour travel agency. I asked her for another room she informed me they were booked and had no other vacancies. The nearest hotel would be 30 miles away we were stuck between a rock and a hard place. We ended up staying as we walked through the hall... read full review »

I'm Mrs Lovelyn Ejoh from Warri, Delta State, received a massage from MTN this morning being 4-11-2009 on my phone that i have benefited #1, 000, 000 in the 2009 october random draw, i was given a code, and i was ask to visit www.xtracooloffer.com, within 24 hours for my reward. i have visited and could not see where to key in my pin code. my number is 08038690979 read full review »

Hi there Although its useful to read the wonderful advise and links you've offered to illustrate the workings of hotelcollect.com, I'd like to offer one correction to your post. In unveiling the affiliated companies and websites to hotelcollect.com, you've made a gross mistake in implicating another company working out of Istanbul (OneNation Travel) and unknowingly perhaps maligned and discredited the hard work and good service they offered not just to myself as a tourist in their country but to several other referrals that... read full review »

This place has the worst customer service ever, and what is most shocking is that the owner of the agency provided it! I asked whether there were any flight specials and she ignored me to set up a customer profile. When I asked if I could inquire without providing all my personal information, she said she doesn't want to waste her precious time serving me if I wasn't going to do business. Then she refused to answer any further questions except to ask my details. It was like an interrogation and as a customer I did not need to feel lectured upon how you do business so I walked out. No wonder they never have customers inside the store. read full review »

HOTEL KEY CARDS Ever wonder what is on your magnetic key card? Answer: a. Customer's name b. Customer's partial home address c. Hotel Room Number d. Check-in date and out dates e. Customer's credit card number and expiration date When you turn them in to the front desk or, even worse, leave them in the room, your personal information is there for any employee to access by simply scanning the card in the hotel scanner. An employee can take a hand full of cards home and, using a scanning device, access the... read full review »