I was also a victim of Royal Elite Vacation’s scam and have been fighting them for months. In my battle, I talked to and emailed back and forth with REV’s customer service rep and sales rep, the sales rep was useless, always selling and telling me I couldn’t cancel, until in my desperate search for an out clause I happened upon my pink copy of the “Royal Elite Vacations Agreement & Enrollment Application”, which on the back page at the very bottom has the following text: 14) Right to Terminate: If at any... read full review »

I am a passanger, flight from barcelona 2 sept 2009 via frankfurt, singapore to jakarta. after arrival in jakarta, my bagage not found and from JAS in cengkareng, inform that my bagage still in barcelona, and will be send by same flight in the next day. I have received it on 6 sept in makassar, but with broken key and too late arrival in my adress. How are your compensation from airlines? read full review »

To whom it concerns, I would be grateful with some advice about this matter. I have a flight with Eithad Airways from Singapore – Abu Dhabi – Dublin on the 19th December 2009 EY 473 originally flying at 08.25pm. I booked a connecting flight from Darwin Australia to Singapore arriving at 19.00pm lots of time to get Eithad flight at 08.25pm. I rang Eithad for another reason, when they told me my the flight was changed to 19.40pm, this now means that my Jetstar flight will get in too late and I will not meet the... read full review »

I was flying business class from Brisbane to Auckland. The bath room did not work on this old aircraft! To make it worse - the fasten seat belt sign was constantly on unnecessay - I had to rush all the way to the back from row 1 to join the long lines - and was requested by the "no so considerate flight staffs" THREE TIMES to return to my seat. Sorry - I will never fly Quantas again. read full review »

Horror- horror- horror! Our room was changed after I called to complain the toilet was filthy with feces, area around sofa and bed not vacuumed, sheets touching floor-not properly tucked (new policy it’s not mandated anymore??) as the manager explained and inspected first hand. However, the second room, for a second time the maintenance person had to vacuum around the sofa and certain areas of the living room. The toilet had pubic hair, shower curtain infested with mold, cigarette lingering because the smoking floor was below us and... read full review »

We went to a home and garden show and signed up for a guest visit to Cibola Vista Resorts in Peoria Arizona. Here is what happened. <br /> <br /> Justin<br /> Cibola Vista Resort<br /> Princeton Resorts 08/30/09 10:51<br /> <br /> RE: Phone Conversation of 8:30 am on Sunday August 30th 2009<br /> <br /> As requested in our phone conversation this morning in which I called to cancel our 1PM meeting today for the Resort Preview, here are the reasons we checked in last evening... read full review »

I booked this hotel and had to cancel. I contacted them well in advance of the 24 hours that were required, they refused to give my money back. I emailed them my cancellation well in advance. The owner refused to give my money back. Very dishonest people. read full review »

we just drove in from omaha ne, upon entering the cleark was rude, un carining, looked pissed off, not a hello0, how are you, just what do you want she said, we asked for a room with 2 beds and was told it would be 62.99 which was no problem, but what was strange she had to ask her, what seemed to be a 10 year old girl how much to return out of a hu8ndred dollar bill, after 10 min she handed us back 30 dollars, she was so confused all she wanted to do was say thats all you get back, once we got in the room the beds were lumppy as if someone... read full review »

Dear All, This is to complain from Turkish Airlines. Please check below correspondence. We only want them to treat people respectfully. Best regards, M. Mehdizadeh in behalf of Dr. Hadi Zomorrodian -------------------------------------------------------------------------------- From: "HADI ZOMORRODIAN" Sent: Wednesday, August 26, 2009 11:27 ?.? To: [email protected] Subject: re: ##808792# Dear Madam/Sir, ''the procedure at airport was normal'' - no it wa... read full review »

I recently attended Bentley Travels presentation with my husband. My husband both agreed we were not going to purchase anything before hand and we did not. We were told that we would get 2 free airline tickets to any where we wanted. We were told to mail in this voucher and we would get them. I now have recieved a letter stating that we did not send the letter certified and we did not give 90 days. We would not told this before hand. We did not pick any location, this was suppose to be before hand. I got a letter back now stating that it is now void and no longer available. I would not waste my time even to go to their presentation. read full review »

I booked a 12000RS online ticket BOM-BKK, paid at the Nariman offices of Thai Airways, was told 2 days before the flight that it was cnacelled, booked a flight with JetAir and found out at the airport that the Thai light was operating as scheduled. Apparently they had found someone that paid more. An arline that lies to its customers - wellcome aboard! read full review »

I've been charged R1626.00 rebooking and penalties for me and my two boys on 14/8/2009 for being 10 min late for our 6:40am flight???Re-scheduled flight was suppoese to leave 8:00am we only boarded 7:50. I've got all this in writing from staff @ boarding gate etc. I feel i experienced the worst customer service and this from a senior person. Not everybody has got funds to re-pay and I want a refund even if I need to take this to the daily dispatch paper with staff names etc. Is there some senior person who can assist this is like my 4th mail and obviously E/London Airport does not bother to reply read full review »

The Delta Sky Miles American Credit Card is worthless. HARDLY NO ONE takes this card. My husband and I switched from the old VISA for miles to this one. We try to charge everything so that we can get Delta miles since Delta took over. Well, how can we get miles when no one wants to charge our card? We can't. We know that American Express bought them off so that Delta would use this card - BUT how do they expect to get customer loyalty when we can't build up Delta miles? I would really appreciate an answer from Delta. If they... read full review »

I recently had a layover at Schipol, on my way back to the States. I had bought very expensive duty free cosmetics at Munich. The duty free shop in Munich checked my flight, and were aware of my itinerary. My goods were sealed and I was told not to open it until I reached my final destination. However, as I was transfering in Schipol, the security guard told me one of the cosmetics in my sealed bag was too large so he proceeded to tear the bag open and discard the item. He then gave me back my remaining items in the now unsealed bag. I gue... read full review »

Vista Print forces their customers to go thru a series of ads of businesses that offer default op-in schemes for supposedly discounts on travel, hotels and entertainment tickets etc... by tempting the innocent customer with "free digital camera" and other "free stuff". Their first requirement for qualification of "free stuff" is that you provide detailed prsonal information including your credit card number and address. Once you provide them with that, you will be offered "free trial" of this and that, such a... read full review »

Late On 9/3/2009 or early 9/4 am I called tripres.com at 8002550372 and talked to Maggie at ext 5602. I booked travel for my wife and I from Tampa to Las Vegas 9/12 - 9/15, with hotel stay at the Luxor included. Flights were for departure at 6:10am and Return on the 7:05 pm both on Northwest airlines I also had a $75 coupon which was applied. The total after coupon and including tax was $781.85 I was told that this would be a non-refundable transaction and I agreed. I was told that I would receive my itinerary by email in the... read full review »

I recently "booked" a Jamaican vacation with STS. My husband and I were all excited about it -- it was supposed to be our honeymoon -- we began telling friends, requesting time off at work, etc. However, "the charge never went through, " even though I received a confirmation number and an electronic receipt. When it never appeared on my credit card bill, I decided to give STS a call. They, however, were unreachable, and couldn't bother to call me back. When I finally got through, they tried to blame the problem on me and... read full review »

I AM VIJAY GANDHI, A TOURIST FROM INDIA. I TOOK A CAB FROM MY HOTEL( HOTEL LUXOR ) TO THE AIRPORT. THE NAME OF THE TAXI COMPANY IS NELLIS CAB CO., THE TAXI NUMBER IS 778VUF. THIS DRIVER WEARING A SPECTACLES. HE PICKED ME UP FROM MY HOTEL AT AROUND 4.15PM AND TOOK ME TO THE AIRPORT. THE METER READ $12.30. I HAD ONLY A $100.00 NOTE WITH ME. HE DIDNOT HAVE ME ANY CHANGE. HE SAID HE WILL GET THE CHANGE FOR ME. THEN I TOLD HIM IF HE CAN GIVE ME A $90.00 I CAN GIVE HIM COINS FOR $2.30 HE WAS ANNOYED AND RETURNED THE $100.00 BACK TO ME SAYING "... read full review »

Went on a family vacation to Las Vegas. Booked a room through Priceline.com to name your own price. Picked Sahara Hotel and Casino which said they were a 2 1/2 star hotel for $40 per night. Also, paid the hotel an extra $20 per night to upgrade. Found a pool of blood in the stairwell and pubic hairs in the sheets. I refused to stay and the Hotel or Priceline would refund my money. read full review »

I went on a Princess cruise this summer. Although these problems may seem minor, what upset me most about this cruise line is they did nothing to fix them or make me feel like I was a valuable customer. When I got home, I mailed this letter to the President of Princess and two other senior level people. I mailed this over a month ago and got no response. If you plan on sailing Princess and have any issues, dont expect them to be resolved or even given consideration for your feelings. Once they have your money, they dont care if you are happy or not. read full review »

My wife and i booked a 10 day tour of Argentina from one of the reputedly largest south american tour companies which specialize in such tours. Half way into the tour we were left stranded in the tiny airport of el calafate, argentina ( small town in patagonia)because our tour company did not pay the local tour operators or hotels for the rest of our trip. Despite constant phone calls to the travel agent and company daily we were left to find a way home by ourselves and spent a lot of money doing so. despite this ruining a lifelong awaited... read full review »

i thought i would only be charge at one time fee of 1.97 and was charged 58.00 please cancel me from this program, and refund my money conf#3490710f read full review »

WOST HOTEL EVER.. CUSTOMER SERVICE WAS RUDE .. WHEN I CHECKED IN I WAS TOLD MY ROOM HAD A MURPHY BED, AND THEY SEEMED SO EXCITED ABOUT THAT..( A MURPHY BED).. MIND YOU I HAD BOOKED A ONE BEDROOM SUITE, SO I WAS A LITTLE ANNOYED AND HAD ONLY BEEN THERE ABOUT 20 MIN. I WAS REASSURED THAT I WOULD LOVE THE ROOM SO TO CALM DOWN AND SEE WHAT HAPPENS( NEVER DID LOVE THE ROOM) ...THEN I GET TO THE ROOM AND REALIZED THAT THE MURPHY BED AND COUCH ARE A COMBO.. I HAVE TO MOVE THE COUCH PILLOWS EVERYTIMME I WANT TO USE THE BED( OH GOODIE) SO I FIND OUT... read full review »

I made my $50 deposit, submitted the days and destinations that I wanted, and they were unable to get reservations. So I requested a refund of my deposit. That's when the trouble started. I waited the 60 days, and no refund. I called several times and no one returned my calls. No one in the refund department has EVER answered the phone. This week, I have left a message every single day this week, and no one has called me back. If you don't want to get your money back, go ahead and send in your deposit. Maybe they'll return you're call. read full review »

I've experienced a total nightmare with the RIU Santa Fe. I booked my wedding with them. I"ve never been treated so poorly by anyone in the travel business as I did by RIU staff. They just kept telling me they didn't need anything else then would email me a couple weeks later and tell me they continue to request the same information and I don't respond. They constantly threatened to cancel my wedding if I didn't send them the info, regardless of the fact that I sent them their emails telling me they didn't need... read full review »

We went to the seminar for 8pm did not get out until 11:30pm it started at 9900 for life package =+159 pe week fee then 359 per cruise per person We told them we wanted to research prior to paying they got very fustrated and the lifetime member fee came down too 6000 However I then stated no matter what price you give me I am not going to slide my card aywhere untill I have done my research! again very much fustration came over and told me that this sale would mean nothing to them as they deal with millions of dollars on a daily... read full review »

On August 24, 2009 at approximately 5pm, my prescription glasses emerged broken from the security scan (scanner 2/3) at Gatwick Airport terminal for British Airways/Iberia to Barcelona. I was so shocked and angry that I was in tears, holding up my glasses; they could not have failed to notice me. My husband was also trying to get their attention, but they were so busy verbally abusing the female passenger ahead of me that we were totally blanked. Eventually my husband spoke to someone in authority and the complaint was well handled (clearly... read full review »

hello to all veiwing this ad we have English bull dog puppies for sale at our pets farm contact [email protected] for more details and pictures read full review »

Me and my husband we were trying to buy tickets for family vacation. We dont know what happened, just in one second, "The price was accepted" that was poped up! My hus said he was writing a big money in the blank box for fun. But he didnt push "buy my ticket now" button at all!!!(why he would click it!) That was too much for us. We couldnt afford it. We were so sad to pay that amount money. They already took the money from account. (Such a quick job) So we called customer service, but that didnt help at all... read full review »

I have recently stayed in one of your resorts, Harbourgate Marina Club. I have to rate my stay as one star. The worst part of the whole experience was the service. I have never before received such a poor service in any hotels I stayed in from my travels in US, Asia, Europe, as I did in your resort. I have checked in to the three bedroom suite and had four adults in the room. I noticed there was almost no tissue paper on the rolls in any of the bathroom upon my check in. I made a trip downstairs to inform the front desk to send five rolls, a... read full review »

This event venue, took a $750 depost from my dad for my wedding.. And then completely changed management, and raised our total bill for the day $3, 000. We said that at that price point it was out of our price range and we would have to go somewhere else for our wedding.. They would not return our deposit. And that was over a year in advance of our wedding, they had plenty of time to reschedule an event for that day. Terrible company ethics! We tried to ask them over and over again to understand our situation, but the new mangement is nothing but money hungry snots, and apparently needed $750. read full review »

I reserved a room for 5 nights through expedia. After checking in, I told the counter person that I'll checkout a day sooner and the person confirmed a refund for the fifth night since it was more then 24 hour notice. Now I am getting the run around. First they told me that I need to call expedia for credit. Expedia won't credit unless they get a credit and a confirmation from them for the fifth night. I called them back and now they are telling me that they get their money from expedia per reservation so it doesn't matter if I... read full review »

I reserved a room for 5 nights through expedia. After checking in, I told the counter person that I'll checkout a day sooner and the person confirmed a refund for the fifth night since it was more then 24 hour notice. Now I am getting the run around. They are telling me that I need to call expedia for credit. Expedia won't credit unless they get a credit and a confirmation from them. So, then they tell me that they get their money from expedia per reservation so it doesn't matter if I checkedout early or had never checkedin at... read full review »

My wife, two children and I had a six night stay at Beaches Boscobel. Unfortunately, it was among the worst vacations that I've ever had. So many things went wrong during our stay, I can scarcely compile them all. Chronologically: 1) It took over thirty-five minutes for us to check-in. After two flights and a two and a half hour bus ride with a two-year old and a nine-month old, this is by no means acceptable. We need a place as soon as possible to change diapers, nurse, etc. 2) After checking in and waiting an... read full review »

I arrived here on the 31st of August my company sent me confirmation for the room, I also called August 28th and verified confirmation that my company is being billed for the 5 nights that I am here, I also have paper confirmation of communucations beteen the Hilton and my job verifying that they were going to direct bill the company. upon arrival i was confirmed and they said that they needed a credit card for incidentals only mini bar etc, which i gave to them not knowing that that also was to be direct billed, I do not use the mini bar so I... read full review »

I received a card with email address to win aeroplan miles, but I can't find address. This is what is printed on the card - rd.ca/aeroplan Why does it not work? read full review »

I recently went on holiday, for my daughter's wedding, to East London, SA. I flew AirZim from Harare to Jo'burg without any hitch. I then had a connecting flight to East Lndon on 1Time - 08 August 2009. It was 1 hour late, after standing in a queue for that time, I then proceeded to walk to the plane and boarded via the back stairs as I was flying economy. I couldnt manage to put my hand luggage in the overhead locker, as I am too short, I asked the attendant for assistance, he asked if there was anything I required out of my bag... read full review »

On 10Aug'09, my fiancee and myself tried to check in for our flight to Phuket. However, I was barred from checking-in because the counter claimed my passport to have 1 day less than 6 month before expiry (my passport expiry date was 9 Feb 2010). We were shocked for the rejection to board and the very unhelpful service from AirAsia. No solution/assistance was actively shown to us who have paid for the tickets! We as customers who have paid for the tickets should not deserve such a push-away attitude. We are not convinced that the "1... read full review »

I visited Italy last September. In 2009 approximately 7-8 months after the fact I received (three) violations from the Municipality of Florence. The infractions are electronic and were taken within six minutes of each other which would mean they were taken by cameras strategically arranged to snap your photo in a consecutive manner. I tried to work something out with the Florence Police but to no avail. They are completely unwilling to cooperate under any circumstances. We were new and had been driving around looking for our hotel. Many post... read full review »